Elite Executives

We need a Customer Account Representative to manage and grow client relationships in Tempe, AZ. This customer-facing role balances new sales with retention strategies to expand revenue and reduce churn. Prepare to manage assigned accounts while upselling Quantum Fiber services and implementing growth plans that increase value. Upon joining Elite Executives , you become part of a purpose-driven environment where both personal growth and team success take center stage. We believe leadership starts with listening, so the voice of every Customer Account Representative matters regardless of experience. Here, collaboration is the key to continued growth. Customer Account Representative Core Functions Serve as primary customer-facing contact for assigned Quantum Fiber accounts. Present Quantum Fiber upgrades and upsell opportunities to grow accounts. Retain clients through proactive outreach and service optimization. Develop account plans to increase ARPU and reduce churn. Coordinate activations, renewals, and escalations with internal teams. Track account health and report on retention and growth metrics. Build long-term relationships and identify cross-sell opportunities. Lead quarterly business reviews and strategic planning with clients. Customer Account Representative Key Qualifications Previous Entry Level Account Manager or relevant customer-facing experience is a plus. Proven record of client retention and revenue growth. Strong relationship-building and consultative selling skills. Strategic thinker with CRM and reporting proficiency. Comfortable with commission and retention-based incentives. Excellent negotiation and problem-solving abilities. Tempe-based and able to manage a local client portfolio.

The Customer Service Representative is a role focused on empathetic support for Quantum Fiber customers. This involves resolving issues while also ensuring overall customer satisfaction. We expect every Customer Service Representative to deal with service concerns and technical issues while keeping calm and composed throughout each interaction. This position is performance-based with incentive opportunities tied to quality and retention. What a Customer Service Representative Will Do: Answer in-person customer inquiries with empathy and clarity. Troubleshoot Quantum Fiber service and billing questions; escalate when needed. Document interactions and resolutions in the CRM accurately. Provide step-by-step guidance for basic device and connectivity issues. Follow up to ensure issues are resolved and customers are satisfied. Meet quality and response-time KPIs tied to incentives. Collaborate with technical teams to expedite complex cases. Maintain a professional, patient tone under pressure. What a Customer Service Representative Should Bring: Previous customer service experience is an advantage. Strong verbal and written communication skills. Empathy and active listening; customer-first mindset. Ability to follow scripts and adapt to unique situations. Basic computer literacy and CRM familiarity. Dependable attendance and Tempe-based availability. Comfortable working in a performance-incentive environment. By understanding the unique needs and preferences of our client's target audience, Elite Executives develops customized campaigns that resonate deeply. APPLY NOW and be the Customer Service Representative that drives every meaningful conversion!

Become our newest Network Solutions Sales Associate and be the go-to problem solver for Quantum Fiber customers - a role emphasizes human connection, clear communication, and timely resolution. We expect every Network Solutions Sales Associate to manage internet leads and demo Quantum Fiber technology benefits in person - all while turning everyday interactions into conversions. Elite Executives is committed to continuous development, providing structured training and leadership opportunities. Our extensive programs encompass essential aspects of business management and prepare you with critical skills that will help you throughout your career as a Network Solutions Sales Associate. Network Solutions Sales Associate Duties. Answer customer support inquiries in a customer-facing environment. Diagnose service issues and provide clear next steps. Escalate technical problems to specialized teams when required. Log detailed case notes and follow up until resolution. Maintain empathy and professionalism with frustrated customers. Meet quality metrics tied to customer satisfaction incentives. Educate customers on basic Quantum Fiber features and account tools. Participate in training to stay current on products and policies. Network Solutions Sales Associate Qualities Experience in customer support or a related role is a plus. Excellent listening and problem-solving skills. Calm under pressure and patient with diverse customers. Comfortable using CRM and support ticketing systems. Strong written communication for chat and email support. Team-oriented with a willingness to learn. Availability for Tempe-based shifts and incentive-driven performance. Performance incentives reward quality support and customer satisfaction.

Join Elite Executives and turn every conversation into weekly commissions! The Sales & Customer Service Associate is a customer-facing role where you'll sell Verizon 5G solutions to walk-in and outbound prospects in Tempe. Your expectations shall include closing deals on the spot and hitting aggressive targets. As a Sales & Customer Service Associate, you'll meet customers to demonstrate the value of Quantum Fiber technology while converting interest into activated accounts. This is a commission-based role with uncapped earnings where your contributions directly result in campaign success. Key Responsibilities of a Sales & Customer Service Associate Engage customers and present Quantum Fiber plans in-person. Conduct live demos and explain Quantum Fiber benefits to close sales. Convert walk-ins and leads into activated Quantum Fiber accounts. Prospect and follow up on leads to exceed weekly and monthly quotas. Negotiate plan options and upsell accessories and service bundles. Maintain accurate sales records and update CRM after each interaction. Hit activity metrics and participate in Sales & Customer Service Associate team huddles. Represent Verizon professionally at community and in-store events. Qualifications and Skills needed to be a Sales & Customer Service Associate Prior retail or telecom sales experience preferred. Proven track record of meeting or exceeding sales targets. Strong verbal persuasion and closing skills. Comfortable with in-person demos and phone outreach. Basic CRM experience and attention to detail. Competitive drive and thrives in commission-based environments. Reliable transportation and flexible Tempe schedule.