Lykos Capital is a rapidly growing sales firm located in El Monte, CA. We are looking for a motivated, goal-oriented individual to join our Junior Sales Manager team to assist in meeting our growing client's demands. If you are looking to kick-start your career in management, marketing and sales, this role is for you! As a Junior Sales Manager, you will be responsible for supporting the sales and marketing team, driving sales for our telecommunications client, and promoting business growth. You will execute field marketing and sales strategies as a point person and oversee a team of Junior Marketing and Sales Representatives to ensure that the company is achieving desired performance metrics on behalf of the client. As this is an entry level role, we will offer comprehensive training and one-on-one mentorship to ensure success in the role. Responsibilities of a Junior Sales Manager: Interact with prospective customers, through residential campaigns (lead-based), presenting products and services that are tailored to each customer's needs and ensuring understanding Support and motivate sales and marketing team members to meet and exceed sales goals by providing consistent mentorship and fostering a collaborative team environment Keep accurate and up-to-date records of sales activities and customer interactions to track performance, ensure a seamless enrollment process, and guarantee a high level of customer satisfaction Assist in developing and improving marketing and sales strategies that are aimed at boosting sales performance Promote customer loyalty by providing excellent customer service by answering all questions and concerns in a professional manner, and offering personalized solutions to ensure customer satisfaction Qualifications of a Junior Sales Manager: Previous experience in a leadership role, in sales or marketing or customer service-related field Strong communication and leadership skills, with the ability to effectively lead and motivate team members Detail-oriented with excellent organizational skills Must consistently meet or exceed sales goals Ability to work in a fast-paced environment
04/17/2026
Full time
Lykos Capital is a rapidly growing sales firm located in El Monte, CA. We are looking for a motivated, goal-oriented individual to join our Junior Sales Manager team to assist in meeting our growing client's demands. If you are looking to kick-start your career in management, marketing and sales, this role is for you! As a Junior Sales Manager, you will be responsible for supporting the sales and marketing team, driving sales for our telecommunications client, and promoting business growth. You will execute field marketing and sales strategies as a point person and oversee a team of Junior Marketing and Sales Representatives to ensure that the company is achieving desired performance metrics on behalf of the client. As this is an entry level role, we will offer comprehensive training and one-on-one mentorship to ensure success in the role. Responsibilities of a Junior Sales Manager: Interact with prospective customers, through residential campaigns (lead-based), presenting products and services that are tailored to each customer's needs and ensuring understanding Support and motivate sales and marketing team members to meet and exceed sales goals by providing consistent mentorship and fostering a collaborative team environment Keep accurate and up-to-date records of sales activities and customer interactions to track performance, ensure a seamless enrollment process, and guarantee a high level of customer satisfaction Assist in developing and improving marketing and sales strategies that are aimed at boosting sales performance Promote customer loyalty by providing excellent customer service by answering all questions and concerns in a professional manner, and offering personalized solutions to ensure customer satisfaction Qualifications of a Junior Sales Manager: Previous experience in a leadership role, in sales or marketing or customer service-related field Strong communication and leadership skills, with the ability to effectively lead and motivate team members Detail-oriented with excellent organizational skills Must consistently meet or exceed sales goals Ability to work in a fast-paced environment
Lead with hustle, learn with purpose, and step into leadership with a company deeply committed to your development! We're searching for somebody to help drive our Frontier telecom campaigns across California. As an Account Executive, you'll support team operations, coach new hires, and contribute to sales goals while mastering the art of D2D telecom sales. Account Executive Duties Sell Frontier telecom services directly to customers in assigned territories Guide customers through product options and service plans Deliver top-tier customer experiences while closing sales Support team members with training and field coaching Track team performance and report metrics to leadership Assist in territory planning and campaign execution Resolve customer concerns and escalate when needed Represent Lykos Capital and Frontier with professionalism Account Executive Qualities Strong leadership potential and communication skills Confidence in customer-facing sales roles Goal-oriented mindset with a drive to succeed Ability to coach and collaborate with peers Adaptability and problem-solving skills Tech-savvy with basic CRM knowledge Sales or team leadership experience is a plus Account Executive Amenities Weekly commission-based pay Fast-track promotion opportunities Mentorship from experienced managers Flexible scheduling Performance incentives and recognition Field leadership experience with a national partner Here, we'll empower you to achieve your professional goals by pursuing bigger opportunities and taking bold actions. Lykos Capital has the tools, mentorship, and environment to help you take control of your future and unlock your full potential. The future is in your hands, so make it happen with us. If you're ready to lead from the front, learn fast, and grow even faster, you might be our next Account Executive!
04/16/2026
Full time
Lead with hustle, learn with purpose, and step into leadership with a company deeply committed to your development! We're searching for somebody to help drive our Frontier telecom campaigns across California. As an Account Executive, you'll support team operations, coach new hires, and contribute to sales goals while mastering the art of D2D telecom sales. Account Executive Duties Sell Frontier telecom services directly to customers in assigned territories Guide customers through product options and service plans Deliver top-tier customer experiences while closing sales Support team members with training and field coaching Track team performance and report metrics to leadership Assist in territory planning and campaign execution Resolve customer concerns and escalate when needed Represent Lykos Capital and Frontier with professionalism Account Executive Qualities Strong leadership potential and communication skills Confidence in customer-facing sales roles Goal-oriented mindset with a drive to succeed Ability to coach and collaborate with peers Adaptability and problem-solving skills Tech-savvy with basic CRM knowledge Sales or team leadership experience is a plus Account Executive Amenities Weekly commission-based pay Fast-track promotion opportunities Mentorship from experienced managers Flexible scheduling Performance incentives and recognition Field leadership experience with a national partner Here, we'll empower you to achieve your professional goals by pursuing bigger opportunities and taking bold actions. Lykos Capital has the tools, mentorship, and environment to help you take control of your future and unlock your full potential. The future is in your hands, so make it happen with us. If you're ready to lead from the front, learn fast, and grow even faster, you might be our next Account Executive!
Lykos Capital is seeking passionate individuals to elevate consumer engagement and connect potential customers to the right wireless products and services that meet their needs. As we partner with both local and national brands, such as Frontier, our mission is to help them grow their existing products and services while promoting exciting new offerings. By focusing on a direct, relationship-based marketing approach, we are able to deliver lasting results-building lifelong customer relationships, increasing brand recognition, and fostering strong customer loyalty. At Lykos Capital, we are committed to adding value at every level. Our goal is to cultivate leaders who excel both personally and professionally. Through our hands-on training program, you'll play a vital role in driving the success of our clients' campaigns while developing your skills and advancing your career. Key Responsibilities of the Marketing Coordinator: Engage directly with customers through field marketing campaigns, promoting products, delivering exceptional service support, and facilitating clear channels of communication to boost sales. Provide in-depth service knowledge, identify key service features, and educate customers on the benefits of each service option to drive sales and secure new customers. Assist in developing tailored marketing strategies and sales techniques for on-site sales and marketing campaigns, ensuring clients' goals are met. Coordinate and execute promotional marketing and sales campaigns designed to identify and attract new customers and clients. Contribute to a positive team environment, supporting peers in reaching shared objectives. Qualifications & Skills of the Marketing Coordinator: Excellent communication skills, both verbal and written. Ability to work independently, manage time effectively, and prioritize tasks with minimal supervision. Proven success in a collaborative team environment. Strong leadership qualities; a proactive, results-driven mentality is a significant asset. Experience in sales, marketing, or customer service is preferred but not required; we provide full training for motivated candidates.
04/16/2026
Full time
Lykos Capital is seeking passionate individuals to elevate consumer engagement and connect potential customers to the right wireless products and services that meet their needs. As we partner with both local and national brands, such as Frontier, our mission is to help them grow their existing products and services while promoting exciting new offerings. By focusing on a direct, relationship-based marketing approach, we are able to deliver lasting results-building lifelong customer relationships, increasing brand recognition, and fostering strong customer loyalty. At Lykos Capital, we are committed to adding value at every level. Our goal is to cultivate leaders who excel both personally and professionally. Through our hands-on training program, you'll play a vital role in driving the success of our clients' campaigns while developing your skills and advancing your career. Key Responsibilities of the Marketing Coordinator: Engage directly with customers through field marketing campaigns, promoting products, delivering exceptional service support, and facilitating clear channels of communication to boost sales. Provide in-depth service knowledge, identify key service features, and educate customers on the benefits of each service option to drive sales and secure new customers. Assist in developing tailored marketing strategies and sales techniques for on-site sales and marketing campaigns, ensuring clients' goals are met. Coordinate and execute promotional marketing and sales campaigns designed to identify and attract new customers and clients. Contribute to a positive team environment, supporting peers in reaching shared objectives. Qualifications & Skills of the Marketing Coordinator: Excellent communication skills, both verbal and written. Ability to work independently, manage time effectively, and prioritize tasks with minimal supervision. Proven success in a collaborative team environment. Strong leadership qualities; a proactive, results-driven mentality is a significant asset. Experience in sales, marketing, or customer service is preferred but not required; we provide full training for motivated candidates.
About Us: At Lykos Capital , we're redefining what connecting customers with cutting-edge telecommunications solutions means. We partner with telecommunications leader Frontier to deliver unparalleled customer service experiences, emphasizing innovation, trust, and results. If you're passionate about sales, providing exceptional customer service, and thriving in a fast-paced, dynamic telecommunications environment, this is your opportunity to shine! What We Offer The chance to represent Frontier and help customers stay connected with world-class telecommunications solutions A collaborative and inclusive work environment where your ideas and contributions are valued Unlimited earning potential with uncapped commissions and competitive incentives in sales Weekly paychecks that reward your hard work and dedication Professional development opportunities designed to elevate your career in sales, customer service, and telecommunications A culture of excellence where integrity, growth, and teamwork come first Your Role As a Junior Sales Specialist, you'll be the face of one of the most trusted names in telecommunications, ensuring every customer interaction leaves a lasting impression. Some of your key responsibilities include: Engage with customers in a friendly and professional manner to understand their telecommunication needs and recommend Frontier's top-tier products and services Solve problems on the spot by providing quick and effective solutions to customer service inquiries and technical issues Promote Frontier's offerings with confidence, converting customer service conversations into sales opportunities Build lasting relationships by delivering personalized service that encourages customer loyalty Track and manage customer accounts to ensure satisfaction and retention Stay informed about Frontier's latest telecommunications technology, services, and promotions to offer the best customer service Qualifications Previous customer service or sales experience is a plus but not required Strong communication skills and the ability to build rapport with a diverse customer base A proactive and customer service solution-driven mindset with problem-solving skills that stand out Enthusiasm for sales and a drive to meet and exceed goals Flexible availability and reliable transportation to work in a fast-paced telecommunications environment At Lykos Capital, we don't just connect customers to innovative Frontier solutions-we empower you to build a rewarding career in the ever-evolving telecommunications industry. Step into a role where your skills and ambitions align with unparalleled opportunities for growth, impact, and success.
04/16/2026
Full time
About Us: At Lykos Capital , we're redefining what connecting customers with cutting-edge telecommunications solutions means. We partner with telecommunications leader Frontier to deliver unparalleled customer service experiences, emphasizing innovation, trust, and results. If you're passionate about sales, providing exceptional customer service, and thriving in a fast-paced, dynamic telecommunications environment, this is your opportunity to shine! What We Offer The chance to represent Frontier and help customers stay connected with world-class telecommunications solutions A collaborative and inclusive work environment where your ideas and contributions are valued Unlimited earning potential with uncapped commissions and competitive incentives in sales Weekly paychecks that reward your hard work and dedication Professional development opportunities designed to elevate your career in sales, customer service, and telecommunications A culture of excellence where integrity, growth, and teamwork come first Your Role As a Junior Sales Specialist, you'll be the face of one of the most trusted names in telecommunications, ensuring every customer interaction leaves a lasting impression. Some of your key responsibilities include: Engage with customers in a friendly and professional manner to understand their telecommunication needs and recommend Frontier's top-tier products and services Solve problems on the spot by providing quick and effective solutions to customer service inquiries and technical issues Promote Frontier's offerings with confidence, converting customer service conversations into sales opportunities Build lasting relationships by delivering personalized service that encourages customer loyalty Track and manage customer accounts to ensure satisfaction and retention Stay informed about Frontier's latest telecommunications technology, services, and promotions to offer the best customer service Qualifications Previous customer service or sales experience is a plus but not required Strong communication skills and the ability to build rapport with a diverse customer base A proactive and customer service solution-driven mindset with problem-solving skills that stand out Enthusiasm for sales and a drive to meet and exceed goals Flexible availability and reliable transportation to work in a fast-paced telecommunications environment At Lykos Capital, we don't just connect customers to innovative Frontier solutions-we empower you to build a rewarding career in the ever-evolving telecommunications industry. Step into a role where your skills and ambitions align with unparalleled opportunities for growth, impact, and success.
Customer Service Coordinator Wanted! Lykos Capital is a California-based consulting firm partnered with Frontier, specializing in telecom sales and strategy. We help businesses grow through smart outreach, data-driven insights, and high-impact campaigns - all while pouring in the same energy to our people. Our firm is on the hunt for a Customer Service Coordinator to join our vibrant team. This performance-driven role is perfect for ambitious self-starters ready to learn the ropes of D2D telecom sales and marketing. As a Customer Service Coordinator, you'll gain hands-on experience in customer engagement, sales strategy, and campaign execution - all while building your career in a fast-moving and people-centric environment. Core Functions of a Customer Service Coordinator Engage with customers face-to-face to promote Frontier telecom services Present product options and close sales with confidence Deliver friendly, informative customer experiences Learn sales techniques and marketing strategies from senior reps Track daily performance and set personal goals Assist in campaign planning and territory outreach Troubleshoot customer concerns and escalate when needed Represent Lykos Capital and Frontier with enthusiasm Qualifications to be an Customer Service Coordinator Eagerness to learn and grow in a sales environment Strong communication and interpersonal skills Confidence in customer-facing roles Self-motivation and goal orientation Ability to adapt and take feedback Basic tech proficiency (CRM tools, mobile apps) No prior experience required; just the right attitude Perks for every Customer Service Coordinator Weekly commission-based pay Career development and mentorship Flexible scheduling Recognition and performance bonuses Field experience with a leading telecom brand Supportive team culture
04/16/2026
Full time
Customer Service Coordinator Wanted! Lykos Capital is a California-based consulting firm partnered with Frontier, specializing in telecom sales and strategy. We help businesses grow through smart outreach, data-driven insights, and high-impact campaigns - all while pouring in the same energy to our people. Our firm is on the hunt for a Customer Service Coordinator to join our vibrant team. This performance-driven role is perfect for ambitious self-starters ready to learn the ropes of D2D telecom sales and marketing. As a Customer Service Coordinator, you'll gain hands-on experience in customer engagement, sales strategy, and campaign execution - all while building your career in a fast-moving and people-centric environment. Core Functions of a Customer Service Coordinator Engage with customers face-to-face to promote Frontier telecom services Present product options and close sales with confidence Deliver friendly, informative customer experiences Learn sales techniques and marketing strategies from senior reps Track daily performance and set personal goals Assist in campaign planning and territory outreach Troubleshoot customer concerns and escalate when needed Represent Lykos Capital and Frontier with enthusiasm Qualifications to be an Customer Service Coordinator Eagerness to learn and grow in a sales environment Strong communication and interpersonal skills Confidence in customer-facing roles Self-motivation and goal orientation Ability to adapt and take feedback Basic tech proficiency (CRM tools, mobile apps) No prior experience required; just the right attitude Perks for every Customer Service Coordinator Weekly commission-based pay Career development and mentorship Flexible scheduling Recognition and performance bonuses Field experience with a leading telecom brand Supportive team culture
We are currently hiring entry-level individuals with customer service, restaurant, retail, or hospitality backgrounds for the Customer Experience Associate - Hospitality Preferred position. We have found that candidates working in these fields of customer service are very easy to train into our Customer Experience Associate - Hospitality Preferred position. We specialize in areas of customer renewal, customer retention, and customer acquisition, and this all requires the ability to confidently interact with people. SUMMARY: The Customer Experience Associate is responsible for the accurate and professional exchange of information on daily business activities between customers and our clients. The Customer Experience Associate is a key interface with the customer and plays a pivotal role in the success of this relationship. ESSENTIAL DUTIES AND RESPONSIBILITIES: Deliver Exceptional Customer Experiences: Leverage interpersonal skills from hospitality and retail to provide courteous, personalized, and timely service to all customers, ensuring their needs are met efficiently. Resolve Customer Inquiries: Utilize problem-solving abilities to handle customer questions, concerns, and complaints with patience and professionalism in a fast-paced, dynamic environment. Maintain Product Knowledge: Apply product expertise to offer relevant solutions to enhance customer satisfaction. Handle High-Pressure Situations: Demonstrate the ability to stay composed and maintain excellent service. Foster Positive Relationships: Build and maintain strong customer relationships by delivering friendly and empathetic service Upsell and Promote Products: Utilize sales techniques learned in retail or restaurants to upsell or cross-sell products and services based on customer needs, helping to increase company revenue. Collaborate with Team Members: Work effectively with team members to ensure seamless customer service Provide Follow-Up Support: Ensure customer satisfaction by offering follow-up assistance and additional support, applying the same dedication to service that made you successful in hospitality or retail. EDUCATION AND/OR EXPERIENCE: 1-2 years of experience in a customer-facing role, preferably in hospitality, retail, or restaurant industries. Ability to communicate effectively with customers and team members, with a friendly and professional demeanor. Proven ability to resolve customer issues quickly and effectively, particularly in high-pressure situations. Demonstrated ability to manage multiple tasks and prioritize in fast-paced environments, drawing from experience in high-traffic settings like restaurants or retail. Strong organizational skills with a focus on accuracy, whether processing transactions or providing detailed product information. Familiarity with upselling techniques and a track record of increasing sales or improving customer satisfaction in prior roles. Ability to work collaboratively with others, contributing to a positive and productive work environment.
04/16/2026
Full time
We are currently hiring entry-level individuals with customer service, restaurant, retail, or hospitality backgrounds for the Customer Experience Associate - Hospitality Preferred position. We have found that candidates working in these fields of customer service are very easy to train into our Customer Experience Associate - Hospitality Preferred position. We specialize in areas of customer renewal, customer retention, and customer acquisition, and this all requires the ability to confidently interact with people. SUMMARY: The Customer Experience Associate is responsible for the accurate and professional exchange of information on daily business activities between customers and our clients. The Customer Experience Associate is a key interface with the customer and plays a pivotal role in the success of this relationship. ESSENTIAL DUTIES AND RESPONSIBILITIES: Deliver Exceptional Customer Experiences: Leverage interpersonal skills from hospitality and retail to provide courteous, personalized, and timely service to all customers, ensuring their needs are met efficiently. Resolve Customer Inquiries: Utilize problem-solving abilities to handle customer questions, concerns, and complaints with patience and professionalism in a fast-paced, dynamic environment. Maintain Product Knowledge: Apply product expertise to offer relevant solutions to enhance customer satisfaction. Handle High-Pressure Situations: Demonstrate the ability to stay composed and maintain excellent service. Foster Positive Relationships: Build and maintain strong customer relationships by delivering friendly and empathetic service Upsell and Promote Products: Utilize sales techniques learned in retail or restaurants to upsell or cross-sell products and services based on customer needs, helping to increase company revenue. Collaborate with Team Members: Work effectively with team members to ensure seamless customer service Provide Follow-Up Support: Ensure customer satisfaction by offering follow-up assistance and additional support, applying the same dedication to service that made you successful in hospitality or retail. EDUCATION AND/OR EXPERIENCE: 1-2 years of experience in a customer-facing role, preferably in hospitality, retail, or restaurant industries. Ability to communicate effectively with customers and team members, with a friendly and professional demeanor. Proven ability to resolve customer issues quickly and effectively, particularly in high-pressure situations. Demonstrated ability to manage multiple tasks and prioritize in fast-paced environments, drawing from experience in high-traffic settings like restaurants or retail. Strong organizational skills with a focus on accuracy, whether processing transactions or providing detailed product information. Familiarity with upselling techniques and a track record of increasing sales or improving customer satisfaction in prior roles. Ability to work collaboratively with others, contributing to a positive and productive work environment.
We are currently hiring entry-level individuals with customer service, restaurant, retail, or hospitality backgrounds for the Client Relations Associate position. We have found that candidates working in these fields of customer service are very easy to train into our Client Relations Associate position. We specialize in areas of customer renewal, customer retention, and customer acquisition, and this all requires the ability to confidently interact with people. SUMMARY: The Client Relations Associate is responsible for the accurate and professional exchange of information on daily business activities between customers and our clients. A Client Relations Associate is a key interface with the customer and plays a pivotal role in the success of this relationship. ESSENTIAL DUTIES AND RESPONSIBILITIES: Deliver Exceptional Customer Experiences: Leverage interpersonal skills from hospitality and retail to provide courteous, personalized, and timely service to all customers, ensuring their needs are met efficiently. Resolve Customer Inquiries: Utilize problem-solving abilities to handle customer questions, concerns, and complaints with patience and professionalism in a fast-paced, dynamic environment. Maintain Product Knowledge: Apply product expertise to offer relevant solutions to enhance customer satisfaction. Handle High-Pressure Situations: Demonstrate the ability to stay composed and maintain excellent service. Foster Positive Relationships: Build and maintain strong customer relationships by delivering friendly and empathetic service Upsell and Promote Products: Utilize sales techniques learned in retail or restaurants to upsell or cross-sell products and services based on customer needs, helping to increase company revenue. Collaborate with Team Members: Work effectively with team members to ensure seamless customer service Provide Follow-Up Support: Ensure customer satisfaction by offering follow-up assistance and additional support, applying the same dedication to service that made you successful in hospitality or retail. EDUCATION AND/OR EXPERIENCE: 1-2 years of experience in a customer-facing role, preferably in hospitality, retail, or restaurant industries. Ability to communicate effectively with customers and team members, with a friendly and professional demeanor. Proven ability to resolve customer issues quickly and effectively, particularly in high-pressure situations. Demonstrated ability to manage multiple tasks and prioritize in fast-paced environments, drawing from experience in high-traffic settings like restaurants or retail. Strong organizational skills with a focus on accuracy, whether processing transactions or providing detailed product information. Familiarity with upselling techniques and a track record of increasing sales or improving customer satisfaction in prior roles. Ability to work collaboratively with others, contributing to a positive and productive work environment.
04/15/2026
Full time
We are currently hiring entry-level individuals with customer service, restaurant, retail, or hospitality backgrounds for the Client Relations Associate position. We have found that candidates working in these fields of customer service are very easy to train into our Client Relations Associate position. We specialize in areas of customer renewal, customer retention, and customer acquisition, and this all requires the ability to confidently interact with people. SUMMARY: The Client Relations Associate is responsible for the accurate and professional exchange of information on daily business activities between customers and our clients. A Client Relations Associate is a key interface with the customer and plays a pivotal role in the success of this relationship. ESSENTIAL DUTIES AND RESPONSIBILITIES: Deliver Exceptional Customer Experiences: Leverage interpersonal skills from hospitality and retail to provide courteous, personalized, and timely service to all customers, ensuring their needs are met efficiently. Resolve Customer Inquiries: Utilize problem-solving abilities to handle customer questions, concerns, and complaints with patience and professionalism in a fast-paced, dynamic environment. Maintain Product Knowledge: Apply product expertise to offer relevant solutions to enhance customer satisfaction. Handle High-Pressure Situations: Demonstrate the ability to stay composed and maintain excellent service. Foster Positive Relationships: Build and maintain strong customer relationships by delivering friendly and empathetic service Upsell and Promote Products: Utilize sales techniques learned in retail or restaurants to upsell or cross-sell products and services based on customer needs, helping to increase company revenue. Collaborate with Team Members: Work effectively with team members to ensure seamless customer service Provide Follow-Up Support: Ensure customer satisfaction by offering follow-up assistance and additional support, applying the same dedication to service that made you successful in hospitality or retail. EDUCATION AND/OR EXPERIENCE: 1-2 years of experience in a customer-facing role, preferably in hospitality, retail, or restaurant industries. Ability to communicate effectively with customers and team members, with a friendly and professional demeanor. Proven ability to resolve customer issues quickly and effectively, particularly in high-pressure situations. Demonstrated ability to manage multiple tasks and prioritize in fast-paced environments, drawing from experience in high-traffic settings like restaurants or retail. Strong organizational skills with a focus on accuracy, whether processing transactions or providing detailed product information. Familiarity with upselling techniques and a track record of increasing sales or improving customer satisfaction in prior roles. Ability to work collaboratively with others, contributing to a positive and productive work environment.
Lykos Capital is currently hiring entry-level individuals with customer service, restaurant, retail or hospitality backgrounds for the Service Specialist- Entry Level position. We have found that candidates working in these fields of customer service are very ea sy to train into our Service Specialist position. We specialize in areas of customer renewal, customer retention, and customer acquisition, and this all requires the ability to confidently interact with people. SUMMARY: TheService Specialist is responsible for the accurate and professional exchange of information on daily business activities between customers and our clients. The Service Specialist is a key interface with the customer and plays a pivotal role in the success of this relationship. ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned: Deliver Exceptional Customer Experiences: Leverage interpersonal skills from hospitality and retail to provide courteous, personalized, and timely service to all customers, ensuring their needs are met efficiently. Resolve Customer Inquiries: Utilize problem-solving abilities to handle customer questions, concerns, and complaints with patience and professionalism in a fast-paced, dynamic environment. Maintain Product Knowledge: Apply product expertise to offer relevant solutions to enhance customer satisfaction. Handle High-Pressure Situations: Demonstrate the ability to stay composed and maintain excellent service. Foster Positive Relationships: Build and maintain strong customer relationships by delivering friendly and empathetic service Upsell and Promote Products: Utilize sales techniques learned in retail or restaurants to upsell or cross-sell products and services based on customer needs, helping to increase company revenue. Collaborate with Team Members: Work effectively with team members to ensure seamless customer service Provide Follow-Up Support: Ensure customer satisfaction by offering follow-up assistance and additional support, applying the same dedication to service that made you successful in hospitality or retail. EDUCATION AND/OR EXPERIENCE: 1-2 years of experience in a customer-facing role, preferably in hospitality, retail, or restaurant industries. Ability to communicate effectively with customers and team members, with a friendly and professional demeanor. Proven ability to resolve customer issues quickly and effectively, particularly in high-pressure situations. Demonstrated ability to manage multiple tasks and prioritize in fast-paced environments, drawing from experience in high-traffic settings like restaurants or retail. Strong organizational skills with a focus on accuracy, whether processing transactions or providing detailed product information. Familiarity with upselling techniques and a track record of increasing sales or improving customer satisfaction in prior roles. Ability to work collaboratively with others, contributing to a positive and productive work environment.
04/15/2026
Full time
Lykos Capital is currently hiring entry-level individuals with customer service, restaurant, retail or hospitality backgrounds for the Service Specialist- Entry Level position. We have found that candidates working in these fields of customer service are very ea sy to train into our Service Specialist position. We specialize in areas of customer renewal, customer retention, and customer acquisition, and this all requires the ability to confidently interact with people. SUMMARY: TheService Specialist is responsible for the accurate and professional exchange of information on daily business activities between customers and our clients. The Service Specialist is a key interface with the customer and plays a pivotal role in the success of this relationship. ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned: Deliver Exceptional Customer Experiences: Leverage interpersonal skills from hospitality and retail to provide courteous, personalized, and timely service to all customers, ensuring their needs are met efficiently. Resolve Customer Inquiries: Utilize problem-solving abilities to handle customer questions, concerns, and complaints with patience and professionalism in a fast-paced, dynamic environment. Maintain Product Knowledge: Apply product expertise to offer relevant solutions to enhance customer satisfaction. Handle High-Pressure Situations: Demonstrate the ability to stay composed and maintain excellent service. Foster Positive Relationships: Build and maintain strong customer relationships by delivering friendly and empathetic service Upsell and Promote Products: Utilize sales techniques learned in retail or restaurants to upsell or cross-sell products and services based on customer needs, helping to increase company revenue. Collaborate with Team Members: Work effectively with team members to ensure seamless customer service Provide Follow-Up Support: Ensure customer satisfaction by offering follow-up assistance and additional support, applying the same dedication to service that made you successful in hospitality or retail. EDUCATION AND/OR EXPERIENCE: 1-2 years of experience in a customer-facing role, preferably in hospitality, retail, or restaurant industries. Ability to communicate effectively with customers and team members, with a friendly and professional demeanor. Proven ability to resolve customer issues quickly and effectively, particularly in high-pressure situations. Demonstrated ability to manage multiple tasks and prioritize in fast-paced environments, drawing from experience in high-traffic settings like restaurants or retail. Strong organizational skills with a focus on accuracy, whether processing transactions or providing detailed product information. Familiarity with upselling techniques and a track record of increasing sales or improving customer satisfaction in prior roles. Ability to work collaboratively with others, contributing to a positive and productive work environment.
Lykos Capital is proud to be a part of the telecommunications world. We manage all of the direct marketing and sales campaigns for our telecommunications clients which includes working hands-on with their existing and future customer base. Through our personal approach, we are able to establish long term relationships with customers which in turn helps facilitate growth and revenue for our clients. We are aiming for a strong close to the year and that is why we are seeking 5 individuals to join our team as an Account Sales Associate. Training will be provided from the ground up, so we are looking for candidates who possess the following qualities: Student Mentality - Someone who is open and excited to learn something brand new, and who will be able to apply what is taught on a daily basis. Adaptability - Account Sales Associates will receive classroom as well as shadow-style training on not only sales techniques, but product knowledge as well as our marketing campaigns. Communication Skills - This position will involve heavy internal and external communication, so we are ideally looking for an individual who has a passion for doing just that! The Account Sales Associate Will: Follow up directly with client-provided leads in order to build strong relationships, discover any product and service needs, and close sales when necessary. Maintain a sense of professionalism when working with customers. Master all client product knowledge to be able to answer any customer questions. Up-sell any additional products or services that a customer may need or want. Learn the full sales cycle and ensure each closed sale is completed with accuracy. Keep a detailed record of all customer interactions and their outcomes. Attend daily team Sales meetings where standards and goals are outlined. Requirements of the Account Sales Associate: High school diploma or equivalent preferred (not required) 1-3 years of experience in sales, customer service, or any other sales related field
04/15/2026
Full time
Lykos Capital is proud to be a part of the telecommunications world. We manage all of the direct marketing and sales campaigns for our telecommunications clients which includes working hands-on with their existing and future customer base. Through our personal approach, we are able to establish long term relationships with customers which in turn helps facilitate growth and revenue for our clients. We are aiming for a strong close to the year and that is why we are seeking 5 individuals to join our team as an Account Sales Associate. Training will be provided from the ground up, so we are looking for candidates who possess the following qualities: Student Mentality - Someone who is open and excited to learn something brand new, and who will be able to apply what is taught on a daily basis. Adaptability - Account Sales Associates will receive classroom as well as shadow-style training on not only sales techniques, but product knowledge as well as our marketing campaigns. Communication Skills - This position will involve heavy internal and external communication, so we are ideally looking for an individual who has a passion for doing just that! The Account Sales Associate Will: Follow up directly with client-provided leads in order to build strong relationships, discover any product and service needs, and close sales when necessary. Maintain a sense of professionalism when working with customers. Master all client product knowledge to be able to answer any customer questions. Up-sell any additional products or services that a customer may need or want. Learn the full sales cycle and ensure each closed sale is completed with accuracy. Keep a detailed record of all customer interactions and their outcomes. Attend daily team Sales meetings where standards and goals are outlined. Requirements of the Account Sales Associate: High school diploma or equivalent preferred (not required) 1-3 years of experience in sales, customer service, or any other sales related field