Ignite Solutions Inc

Join Ignite Solutions, a marketing firm based in Westminster, CA, that believes in creating brand visibility through consistent face-to-face outreach. As a Client Relations Specialist, you'll be at the forefront of creating positive experiences for customers, supporting their needs and helping them get the most out of their services. The Client Relations Specialist will play a key role in building lasting client relationships while contributing to the growth and reputation of Ignite Solutions. As a Client Relations Specialist, you'll handle customer inquiries, guide clients through service updates and ensure each interaction is clear, helpful, and solution-oriented. Your ability to communicate confidently and empathetically will turn everyday support into meaningful experiences. The Client Relations Specialist will help customers feel heard, supported and empowered. Why the Client Relations Specialist Role Matters See yourself as the bridge between Ignite Solutions and its business clients. Every Customer Success Agent interaction strengthens trust, builds loyalty and enhances the customer experience. By delivering friendly, effective support you'll help customers feel valued and confident while reinforcing our reputation for excellence. Day-to-Day Duties of the Client Relations Specialist Respond to customer questions regarding business services, from rate plans to billing and account features, ensuring clarity and understanding. Support service changes, upgrades, renewals and adjustments while keeping the process smooth and accurate. Track customer interactions, actions and feedback using CRM systems to maintain well-organized records. Escalate complex issues to senior or technical teams to guarantee timely resolution. Collaborate with associate Client Relations Specialist to meet client expectations and campaign objectives. Participate in coaching sessions and product briefings to stay informed on plans, updates and tools. Maintain a proactive approach to customer success, identifying opportunities to enhance client satisfaction. What We're Looking For in a Client Relations Specialist High school diploma or GED required; coursework or a degree in Business, Communications, Marketing, or related fields is a plus. 1 - 2 years of experience in customer success, sales, client support, or campaign operations is an advantage. Clear and concise verbal and written communication skills, with the ability to explain complex details effectively. Detail-oriented and organized, capable of managing multiple client requests efficiently. Empathetic, professional, and committed to delivering a consistent, customer-focused experience. Comfortable using CRM platforms and digital tools to document service actions and track account progress. Enthusiastic, motivated, and ready to grow as a Client Relations Specialist while helping clients succeed.

At Ignite Solutions, we believe great campaigns start with strong relationships and smart strategy. As an Associate Manager, you'll be at the center of connecting businesses with solutions that make a difference. The Associate Manager is a hands-on role where every conversation, every plan and every client interaction helps drive growth, build trust and shape the success of our campaigns across Westminster, CA. The Associate Manager role focuses on building strong client relationships through clear communication, strategic support and practical business solutions. As an Associate Manager , you'll help businesses understand how our marketing services can support their operations, drive sales and promote sustainable growth. Key Responsibilities of an Associate Manager: Connecting with business owners to explain services, marketing solutions and support options in a clear and approachable way. Presenting solutions by highlighting features, benefits and practical business applications. Guiding clients through account and campaign processes, ensuring accuracy, professionalism and trust. Working closely with businesses from first engagement to project completion, ensuring a smooth and impactful experience. Working with fellow business Management Associates to identify business needs and recommend strategies that make sense for growth and results. Staying updated on service offerings, promotions and best practices to support effective client conversations. Following up with clients to answer questions, confirm satisfaction and maintain long-term business relationships. About the Associate Manager: Experience in customer service, business management, sales, retail, or other business-facing roles. Strong communication skills and the confidence to engage professionally. Ability to work independently while staying focused on performance goals. Interest in client service, account management, or business solutions. Adaptability and comfort working with a variety of business clients. Strong time management and prioritization skills to handle multiple accounts effectively. A positive, goal-oriented mindset with confidence in handling challenges and moving conversations forward. If you're ready to take on client work, support business growth, and contribute to campaigns, this Associate Manager role is your opportunity. Step into the role of our Associate Manager and start your journey today!

At Ignite Solutions, we create impactful, people-first campaigns that deliver measurable results. Based in Westminster, CA, we believe in showing up, doing the work and building momentum through direct interaction. As part of our growing team, an AT&T Customer Support Associate plays a key role in bringing this vision to life by connecting with clients, supporting their needs and delivering exceptional service every day. As an AT&T Customer Support Associate, you'll be at the forefront of creating positive client experiences, assisting with inquiries, guiding customers through solutions and helping our business maintain its reputation. Every interaction as an AT&T Customer Support Associate is an opportunity to build trust, provide clarity and leave a lasting impression with clients. As an AT&T Customer Support Associate, you will: Directly respond to client inquiries about services, billing, accounts, and offerings, ensuring clarity and support. Use CRM systems to track client interactions, updates, and feedback to keep records organized and actionable. Escalate complex issues to senior or technical teams to maintain smooth resolutions. Collaborate with fellow B2B AT&T Customer Support Associates, technical and other customer service teams to deliver a consistent experience. Participate in ongoing training to stay informed on product updates and customer service tools. Assist with service adjustments, plan changes, renewals and account management. Support customers while building relationships that foster satisfaction and loyalty. The ideal AT&T Customer Support Associate will have: A high school diploma or GED. 1+ year of experience in customer service, client engagement or sales. Strong verbal and written communication skills. A detail-oriented approach with the ability to handle multiple requests efficiently. A customer-focused mindset and eagerness to provide supportive service. Comfortable using digital platforms to document interactions and maintain accurate records. Excellent customer service skills and the confidence to manage client interactions with professionalism. If you're ready to grow as an AT&T Customer Support Associate, make a meaningful impact for clients, and be part of a team that values consistent effort and direct engagement, join Ignite Solutions.

At Ignite Solutions, we bring marketing campaigns to life through hands-on and people-first strategies. As a Customer Sales Associate, you'll be part of a team that supports clients, drives campaign success and helps businesses grow, all while gaining valuable experience in a fast-paced, collaborative environment. Our Customer Sales Associate role offers hands-on experience in connecting with clients, supporting marketing initiatives and contributing to the success of campaigns across Westminster, CA. As an Customer Sales Associate, you'll engage directly with customers, present marketing solutions and assist with sales initiatives. This role is perfect for someone who enjoys building relationships and learning the ins and outs of a dynamic, results-driven environment. Each Customer Sales Associate plays a vital part in creating meaningful client experiences that drive growth. What you'll do as a Customer Sales Associate: A Customer Sales Associate connects with clients to explain products and services, answer questions, and offer tailored solutions. Present marketing campaigns and demonstrate their benefits in a clear, approachable way. Support the sales process from initial engagement to follow-up, ensuring clients feel valued and informed. Collaborate with team members as a Customer Sales Associate to maintain campaign standards and deliver consistent results. Keep accurate records of client interactions, sales and follow-ups. Contribute to ongoing marketing and sales initiatives to improve performance and results. Maintain relevant knowledge of new services and promotional campaigns. What we're looking for in a Customer Sales Associate: Strong communication skills, both written and verbal. High school diploma or GED; coursework or experience in sales, marketing, or client service is a plus. 1 - 2 years of experience in customer-facing roles where relationship-building is key. Energetic, confident, and motivated to exceed performance goals as an Entry Level Sales Assistant. Ability to adapt quickly, solve problems and collaborate with teammates. Eagerness to learn and grow professionally within marketing and sales. A positive attitude with a genuine interest in helping clients succeed. If you're ready to gain hands-on experience as a Customer Sales Associate join Ignite Solutions and build your career in sales as our designated Customer Sales Associate.

Looking for a role where you can make a real difference every day? Join Ignite Solutions as a Customer Support Associate in Westminster, CA and become part of a team dedicated to delivering outstanding service and solutions for our clients. As a Customer Support Associate, you'll be the first point of contact for customers, turning questions and challenges into meaningful solutions and interactions. The Customer Support Associate in our team will contribute directly to client satisfaction and the growth of our business. As a Customer Support Associate, you'll combine empathy, clarity and solutions to ensure every customer feels valued and understood. The Customer Support Associate is empowered to guide clients through inquiries, service options and support solutions, creating trust and driving positive experiences. You'll learn to balance professionalism with approachability, making every interaction count. What you'll do as a Customer Support Associate: Respond promptly to customer inquiries, covering services, sales, billing, and account solutions. Track and document interactions using CRM tools, keeping information organized and accessible. Identify complex issues and escalate them to senior or technical teams for quick solutions. Collaborate with colleagues across sales and technical teams to ensure consistency and excellent service. Assist with service adjustments, renewals, and plan amendments, ensuring a smooth customer experience. Participate in training sessions and product briefings to stay informed and enhance your performance. Engage with customers proactively to answer questions, resolve concerns, and leave a positive impression. Key Requirements, Attributes and Competencies in a Customer Support Associate: High school diploma or GED required. 1+ year of experience in customer service, client solutions, or sales. Excellent verbal and written communication skills. Detail-oriented with the ability to manage multiple customer requests efficiently. A customer-first mindset, committed to delivering professional and friendly service. Comfortable using CRM platforms and digital tools to track interactions and updates. Motivated, confident, and enthusiastic about building a career as a Customer Support Associate. If you're ready to grow, make an impact, and become an essential part of our team, apply today to join us as our designated Customer Support Associate and start delivering exceptional experiences for every client.