Crescendo Consultings, Inc.

Our company believes that access to reliable wireless service is a necessity. As a Customer Account Representative, you'll be on the front lines of community outreach, helping qualified and underserved individuals enroll in essential TruConnect telecom programs. This is a commission-based role designed for people who thrive in fast-paced, people-focused environments. The Company Behind every successful enrollment at Crescendo Consultings is a team that believes in rising together. Our culture is built on passion for community impact, professionalism in every interaction, and a collaborative spirit that ensures both our team members and the individuals we serve are set up for success from day one. What You'll Do as Customer Account Representative: Engage community members to enroll them in wireless assistance programs Conduct eligibility verification and guide individuals through the enrollment process Deliver clear, respectful, and accurate information tailored to diverse audiences Set up wireless services and ensure a smooth onboarding experience Maintain accurate enrollment records and compliance standards Consistently work toward individual and team performance goals What We're Looking For in a Customer Account Representative: Strong communication skills with a community-first mindset Comfort working directly with the public in outdoor or event-based settings Goal-oriented attitude suited for a performance-driven environment Ability to learn program guidelines and explain them clearly Reliable, professional, and self-motivated work ethic Team-oriented with a positive, solutions-focused approach Previous customer service, outreach, or sales experience is a plus

Empowering The Nation With Every Made Connection! Launch your career with Crescendo Consultings, where we prioritize people over profits! As an Entry Level Customer Care Associate, you will gain hands-on experience in the field by working directly with San Diego residents to provide them with TruConnect's essential solutions. This is a commission-driven role designed for those who want their hard work to reflect in the lives of the people around them. Join us and shape your future while helping others while discovering your potential in a career that truly matters! Entry Level Customer Care Associate Duties: Interact daily with the public to identify individuals who qualify for free or low-cost wireless services. Guide customers through the step-by-step enrollment process in a friendly and accessible manner. Manage on-site hardware distribution, ensuring every qualified applicant leaves with a working device. The Entry Level Customer Care Associate also acts as a community ambassador, spreading awareness of TruConnect's mission and benefits. Help residents navigate application hurdles to ensure no one is left behind due to technicalities. Collect and organize feedback from the community to improve our outreach and service delivery. Support the lead organizers in maintaining a professional and welcoming enrollment environment. The Entry Level Customer Care Associate must also consistently meet daily outreach targets to ensure maximum community impact across San Diego. Entry Level Customer Care Associate Essential Qualifications Abilities: Enthusiastic and energetic personality that resonates with community members. Strong desire to learn the fundamentals of direct marketing and community service. Ability to stand and move for extended periods in various community settings. Excellent listening skills to better understand the unique needs of each applicant. Team-player mentality with a willingness to support colleagues in reaching shared goals. High school diploma or equivalent; a "people-first" attitude is our top priority. Reliable transportation to various community outreach locations within San Diego. Our Shared Vision We believe great partnerships begin with strong internal connections. Our team's unity, dedication, and shared drive set the foundation for how we work with our clients. At Crescendo Consultings, every collaboration is an opportunity to grow, achieve, and rise together.

Crescendo Consultings is redefining sales by focusing on service. We believe that true success is measured by the strength of the connections we build and the barriers we break down. By leading with empathy and integrity, we ensure that every conversation leads to a more connected San Diego. Are you a high-achiever with a heart for the community? As an Junior Sales Associate , you will promote TruConnect's essential wireless services to qualified households, turning potential into participation. We aren't looking for "sharks" but for "shepherds" who can guide our community toward better resources. The Junior Sales Associate will work on: Approach eligible community members with service solutions. Close the digital divide through on-site enrollments. Conduct consultations to match neighbors with services. Manage local San Diego territories to reach all residents. Use transparent communication to build community trust. Exceed daily enrollment targets to maximize impact. Maintain expert knowledge of service eligibility rules. Provide feedback on community trends to management. The Junior Sales Associate must possess: Competitive spirit paired with a heart for service. Resilience and a positive attitude in all interactions. Strong persuasion skills rooted in honesty and benefit. Ability to work effectively in a mobile, outdoor environment. Excellent time-management to maximize outreach efforts. Commitment to ethical practices and clear communication. Ambition to grow into future leadership opportunities. The Junior Sales Associate should receive: Competitive compensation paid weekly. An environment that values positivity and momentum. Direct access to leaders invested in your success. Tangible results helping underserved families. Mobile office environment across San Diego County. Regular recognition for top community advocates. This is a commission-driven role where your earning potential is limited only by your dedication to helping others. APPLY TODAY to claim your spot on our Junior Sales Associate team and start growing with us in a career that pays back!

Bridging the Gap: Are You the Community Voice San Diego Needs? We seek somebody who's ready to turn empathy into action. The Customer Experience Specialist won't just be answering questions; you are providing a lifeline to families by connecting them with TruConnect's vital telecom resources. We need a specialist who understands that every interaction is an opportunity to uplift a neighbor and strengthen our city's infrastructure. Customer Experience Specialist Responsibilities': Serve as the main point of contact for local enrollment. Execute high-volume, face-to-face community enrollments. Validate applicant documentation on-site for program eligibility. Deliver personalized support to ensure clients stay connected. Coordinate with local leaders to set up outreach hubs. Track daily metrics to ensure outreach goals are met. Resolve client concerns with patience and total clarity. Stay current on telecom regulations to assist applicants accurately. Customer Experience Specialist Qualifications: Natural ability to build rapport with diverse individuals. Strong problem-solving skills focused on client solutions. High level of reliability and a strong personal work ethic. Ability to handle sensitive documents with total confidentiality. Comfortable working in a mobile, community-centric environment. Proactive learner regarding software and enrollment systems. Genuine desire to work within a mission-led organization. Crescendo Consultings provides every Customer Experience Specialist with opportunities to learn, lead, and evolve in an environment that values steady progress. Whether you're just starting your career or aiming to take it to the next level, you'll find a place where your ambitions are met with real opportunities. Aside from the weekly pay checks, you'll gain from: Professional Growth and Mentorship Career Stability with Advancement Potential Inclusive and Motivating Environment Recognition and Reward for Effort As a Customer Experience Specialist, your success is measured by the tangible help you provide to those in need. So submit your application today and become a champion for digital equity!