AUVIA Inc

AUVIA, Inc. is a growing sales and consulting firm actively hiring an entry-level Retail Sales Representative to support our partnership with Frontier. In this Retail Sales Representative role, you will work inside busy local retail locations, engaging with customers face-to-face to introduce Frontier's internet and communication services. You'll help customers compare options, answer questions, and guide them through a quick and easy enrollment process. If you're outgoing, enjoy talking with people, and thrive in a fast-paced retail setting, this is a great opportunity to get started or grow your career. We provide hands-on training to set you up for success while you build valuable sales, communication, and customer service skills. What You'll Do as a Retail Sales Representative Provide friendly, professional face-to-face customer service within retail settings. Educate customers about Frontier's internet and communication services, and explain the available options clearly. Help customers evaluate service packages and choose solutions that fit their needs. Guide customers through the full service enrollment process, including completing digital forms and confirming service details. Maintain accurate records of customer interactions and enrollments within the CRM system. Track key performance metrics and collaborate with the Retail Sales Representative team to improve customer engagement and conversion results. Work closely with other team members to ensure consistent messaging and a positive retail experience for customers. What We're Looking For in a Retail Sales Representative Previous sales, retail, or customer service experience is helpful but not required. Strong communication skills and the ability to explain products in a clear, simple way. A positive attitude and willingness to learn in a team-oriented environment. Organized and dependable with strong attention to detail. Reliable transportation to the local office and retail locations. Availability to work evenings or weekends as needed. Why Join Our Team This is a full-time, commission-based position with average weekly earnings of $800-$1,000 Hands-on training and mentorship Opportunity to develop into leadership positions Team-focused environment with ongoing support

Join Auvia, Inc., a firm dedicated to providing sophisticated sales and consulting services. As a Full-Time Client Support Associate, you will be the cornerstone of our in-person service delivery for Frontier. The Full-Time Client Support Associate's mandate will include facilitating client interactions, providing product and service support for Fiber 500, 1 Gig, and 2 Gig internet plans, and upholding professional standards. As a Full-Time Client Support Associate, you will facilitate onboarding, including serviceability verification, account setup, e-consent capture, self-install kit coordination, and activation support. In this Full-Time Client Support Associate role, you will serve as an advisor to customers on our suite of products and services, ensuring long-term customer satisfaction. Key Responsibilities of the Full-Time Client Support Associate Engage directly with customers to identify their needs, listen to their concerns, and recommend appropriate solutions Translate product features, pricing tiers, and eligibility criteria into clear enrollment pathways for customers. Coordinate account setup by validating documentation, confirming service availability, and managing activation timelines across service categories. Maintain CRM accuracy by logging customer preferences, service milestones, and follow-up actions to support retention and reporting. Resolve billing and service inquiries through digital and phone-based platforms with precision and brand-aligned professionalism. Analyze usage data and customer feedback to identify upsell opportunities and recommend tailored service enhancements. Minimum Qualifications of the Full-Time Client Support Associate High school diploma or GED; coursework in communications, business, or marketing is a plus! Previous experience in sales, customer service, or retail is preferred, but not required Skilled communicator with the ability to translate service features into clear enrollment pathways across internet, wireless, and bundled offerings. Proficient in CRM systems and digital workflow tools, with a focus on accurate data entry, milestone tracking, and campaign visibility. Self-motivated, adaptable, and focused on connecting users to high-speed internet and bundled solutions that match their usage needs.