A&Z MARKETING, INC

AZ Marketing Inc., a sales and marketing firm, is hiring an Customer Experience Coordinator to deliver efficient Frontier Internet and TV consultations in Cypress. The Customer Experience Coordinator will streamline needs assessment, accelerate appropriate service matching, and coordinate rapid implementation, ensuring high-speed Internet tiers, TV bundles, and Wi-Fi coverage perform as promised. As an Customer Experience Coordinator, your sales training will focus on identifying the sweet spot of Internet speed tiers for modern households. The Customer Experience Coordinator will then provide efficient, solution-focused sales service that ensures every Orange County customer is equipped with reliable, high-speed Frontier Fiber. Responsibilities of the Customer Experience Coordinator Serve as the first point of contact for Frontier Internet and TV customers, delivering clear, professional responses that build trust. Guide customers through service options, positioning premium Internet tiers, TV bundles, and streaming add ons as tailored solutions. Support customers with basic troubleshooting steps that resolve common connectivity or streaming issues while reinforcing Frontier's sales credibility. Record customer needs and service updates to ensure consistent follow up and coordinated support across communities. Identify upsell opportunities by recommending complementary services such as whole home Wi Fi, streaming integrations, or premium channel packages. Partner with Customer Experience Coordinators to strengthen customer relationships, drive sales enrollments, and meet sales performance targets. Qualifications of the Customer Experience Coordinator High school diploma or GED preferred. Experience in customer experience or sales is a plus. Good at multitasking between customer needs and supporting the sales objectives. Calm and helpful under pressure, maintaining excellent customer experience. A genuine passion for creating smooth and friendly customer experiences while helping to drive sales.

AZ Marketing Inc. is a professional sales and marketing firm hiring a Business Development Coordinator for Frontier Internet and TV. The Business Development Coordinator will drive expansion-focused conversations and maintain targeted sales outreach, ensuring customers have access to the most advanced fiber-optic connectivity available. As a Business Development Coordinator, you will drive the adoption of Frontier services by evaluating local sales and market trends, connecting customers to high-speed Internet and TV packages, and supporting seamless connectivity. The Business Development Coordinator's work will help customers integrate technology into daily life while contributing to overall growth performance. Why the Business Development Coordinator Role Matters You're the reason customers choose Frontier and stay with Frontier. Your proactive outreach and your practical recommendations build trust that no promotional offer can match. The Business Development Coordinator doesn't just sell internet; they enable business growth. Responsibilities of the Business Development Coordinator Assess Frontier Internet and TV adoption patterns in Cypress to identify opportunities and develop data-driven sales plans. Build targeted promotion strategies that communicate the lifestyle benefits of Frontier Internet and TV to increase sales in Orange County. Work cross-functionally to simplify the Frontier Internet and TV enrollment and installation workflow, resulting in higher sales throughput. Monitor territory penetration, conversion metrics, and customer feedback to adjust approaches and drive sustained Frontier Internet and TV growth. Verify service eligibility and fiber availability at the address level to provide reliable information that supports effective Frontier Internet and TV sales. Foster ongoing customer engagement through timely follow-up that reinforces Frontier Internet and TV value and promotes sales growth. Qualifications of the Business Development Coordinator High school diploma or GED preferred. Experience in sales or customer service is a plus. Enthusiasm for refining sales strategies and expanding Frontier's market presence. Comfortable working across sales, support, and operations teams. Understanding of Internet speeds, streaming integrations, Wi Fi mesh solutions, and bundled TV packages