Overture Center Foundation Inc

Description: The Manager of Facilities leads both the administrative coordination and frontline execution of facilities department operations, with a strong emphasis on custodial team leadership, scheduling, hiring, and performance management. You will join a highly collaborative group of Operational Managers and partner across the organization to deliver exceptional experiences in a dynamic, event-driven environment. This role is well-suited for a leader who: Thrives in fast-paced, real-time event environment Builds strong teams through clear expectations, consistency, and accountability Balances immediate problem-solving with structured processes Takes pride in delivering a clean, safe, and high-quality environment Values both operational excellence and employee experience Leads with flexibility and presence across business hours, evenings, and weekends Why Join Overture You will be supported by: A highly skilled custodial and mechanical team A collaborative group of leaders A workplace that values people and culture A generous paid time off and benefits package Requirements: Core Responsibilities Team Leadership Lead, schedule, and manage Custodial team, ensuring coverage aligned with operational and event needs Hire, onboard, and develop employees with a focus on retention, engagement, and performance Set clear expectations and provide ongoing coaching, feedback, and accountability Manage time and attendance, scheduling, and labor utilization Facilities Operations & Event Support Ensure facilities are consistently clean, safe, and operationally ready Oversee event setup and breakdown in partnership with internal teams Respond to real-time operational needs and facility issues with sound judgment Systems, Scheduling & Process Management Utilize CMMS systems to assign, track, and complete work orders Develop and maintain preventative maintenance programs Establish and maintain effective workflows and staffing plans Identify and implement process improvements that enhance efficiency and quality Vendor & Resource Management Manage vendor relationships, contracts, and service delivery Support budget planning and monitor facility-related expenses Maintain inventory of custodial and maintenance supplies and equipment Quality Assurance & Continuous Improvement Conduct regular inspections to ensure standards are met Proactively identify risks, needs, and improvement opportunities Reinforce consistency, accountability, and continuous improvement across the team Work Environment & Schedule This is a full-time leadership role that requires flexibility to support a dynamic, event-driven operation: Core administrative responsibilities are typically performed during business hours Regular leadership presence is expected during evenings and weekends Ability to respond to urgent facility needs as they arise Qualifications Experience 2+ years of progressive experience in facilities or building operations 2+ years of leadership experience, including team scheduling and performance management Experience leading custodial or hourly operational teams strongly preferred Union environment experience preferred PIab6a-0762