Starfish Nail Bar

Full job description Job Title: Front Desk & Nail Salon Coordinator Vietnamese & English speaking (W2) Location: Starfish Nail Bar, 400 Wetzel, Ste B, Kyle, Texas, 78640 Position Overview: Starfish Nail Bar is seeking an enthusiastic and organized Front Desk Receptionist & Salon Coordinator to join our team. We are looking for someone who is fluent in English & Vietnamese, so they can easily communicate with customers and all staff members This role will combine administrative duties with customer service, ensuring our clients have a seamless experience from booking their appointments to enjoying their services. The ideal candidate will be professional, friendly, and able to multitask in a fast-paced environment. Key Responsibilities: Client Interaction: Greet clients warmly upon arrival and create a welcoming atmosphere. Schedule appointments over the phone, answer client inquiries, and provide detailed information about services offered. Manage the appointment book efficiently, ensuring optimal scheduling and minimal client wait times. Handle incoming calls, emails, and text messages with professionalism and clarity. Salon Coordination: Oversee daily salon operations, including managing service schedules and ensuring that the salon is fully stocked and organized. Coordinate turns between nail technicians to ensure smooth workflow and timely client services. Assist clients with selecting nail services, including manicures, pedicures, waxing, and nail enhancements. Customer Service: Address and resolve client concerns or complaints with empathy and professionalism. Provide an exceptional, personalized experience that encourages repeat business. Ensure that clients are satisfied with their services and thank them before they leave. Administrative Support: Process client payments and maintain accurate records of transactions. Assist with daily cash handling and perform end-of-day closing procedures. Ensure the front desk area is neat, organized, and fully stocked with necessary supplies. Support management with scheduling, inventory, and other administrative tasks. Ensure customer supplies are stocked and available - including drinks, candy, napkins, lotions, disinfectants, etc. Maintenance Nail Salon appearance Maintaining a high standard of organization throughout the salon. Perform light cleaning duties as needed to ensure a pristine environment. Preferred Qualifications (Open to all experience levels): Previous experience in a customer-facing or administrative role (preferably in the beauty or salon industry). Strong organizational skills and attention to detail. Excellent communication skills, both verbal and written. Ability to handle multiple tasks simultaneously in a fast-paced environment. A friendly, approachable demeanor and professional appearance. Proficient in using scheduling software and basic computer programs. Knowledge of salon services is a plus but not required. Willingness to take on cleaning responsibilities as outlined above (additional premium rate offered for this responsibility). Salon Hours: Monday to Saturday: 9:30am - 7:00pm Sunday: 10:00am - 4:30pm We are looking for someone who has available during the week and weekends. Schedules to be coordinated with other front desk staff to ensure comfortable days off for everyone. Interested candidates may contact to learn more the salon and opportunity. Join the Starfish Nail Bar team and help create a luxurious and professional experience for our valued clients while maintaining a clean and welcoming environment! Job Type: Part-time Pay: From $15.00 per hour, with performance reviews for raises Expected hours: 18 - 36 per week Benefits: Flexible schedule Language: English (Required) Vietnamese (Required) Work Location: In person - Apply via Indeed or email: Why are you interested to work with the Starfish Nail Bar team? - Thank you Starfish Nail Bar 400 Wetzel, Ste B, Kyle, Texas, 78640 909 - 6197