Rafiki Coalition
Berkeley, California
Company Description: Rafiki Coalition for Health and Wellness is a San Francisco-based nonprofit dedicated to eliminating health inequities and improving the lives of Black, African American, and marginalized communities in the Bay Area. For over 35 years, we have provided a safe, welcoming space where health, healing, and hope come together. We offer a holistic range of services, including free and low-cost health screenings, HIV prevention and care, mental health counseling, housing and economic support, fitness classes, and nutrition programs. Guided by a belief that wellness is more than the absence of illness, we embrace a whole-person approach that honors the cultural, social, and emotional needs of our community. At Rafiki, we are more than a service provider. We are a trusted partner, advocate, and resource. Our work is rooted in compassion, cultural humility, and a commitment to social justice. Every day, our team stands with our community to dismantle barriers, amplify voices, and create pathways to health and opportunity. If you're looking to join a mission-driven organization where your work directly empowers individuals and strengthens communities, Rafiki Coalition is the place to make a meaningful impact Job Description: Summer Fellowship - Part-time (approximately 15 hrs / week POSITION SUMMARY The Health Policy Fellow will support the African American Community Health Equity Council (AACHEC), Rafiki Coalition's Black-led health equity initiative focused on advancing health outcomes and reducing disparities impacting Black communities in San Francisco. This fellowship provides graduate students with hands-on experience in community-centered policy development, stakeholder engagement, research, and facilitation. The fellow will help translate community priorities, lived experiences, and stakeholder input into policy recommendations and strategic priorities that contribute to a community-informed Black Health Equity Agenda for San Francisco. The fellow will work closely with community leaders, residents, stakeholders, and Rafiki Coalition staff to support convenings, research activities, policy analysis, and written deliverables related to housing, chronic health conditions, and mental health. ESSENTIAL DUTIES AND RESPONSIBILITIES Support the planning, coordination, facilitation, and follow-up of AACHEC monthly convenings and related community meetings. Conduct policy and community-based research, including stakeholder interviews, environmental scans, literature reviews, and issue-area analysis. Assist with community engagement activities, including listening sessions, focus groups, surveys, and other methods of gathering community input. Synthesize findings from meetings, interviews, and community engagement activities into written summaries, briefing documents, and reports. Draft policy-oriented materials, recommendations, presentations, and other communications that advance AACHEC priorities. Support issue-area work focused on housing, chronic health, and mental health. Assist in coordinating activities between convenings and supporting ongoing leadership and stakeholder engagement efforts. Maintain organized records of research, meeting outcomes, and project activities. Perform other fellowship-related duties as assigned LEARNING OPPORTUNITIES Through this fellowship, the selected candidate will gain experience in: Community-centered health policy development Public policy research and analysis Community engagement and facilitation techniques Stakeholder outreach and relationship building Policy writing and development of recommendations Health equity initiatives and systems change efforts Local government and public health policy in San Francisco Black-led community advocacy and coalition building Requirements: MINIMUM QUALIFICATIONS Current enrollment in a master's or doctoral degree program. Academic background and/or applied experience in public policy, public health, urban affairs, community development, social sciences, or a related field. Demonstrated experience conducting research, analysis, and professional writing. Experience supporting meetings, facilitation, community engagement activities, or stakeholder processes. Strong written and verbal communication skills. Ability to organize and manage multiple assignments and deadlines. Proficiency with Microsoft Office and virtual collaboration tools. PREFERRED QUALIFICATIONS Experience working with Black communities, health equity initiatives, or community-based organizations. Familiarity with local government, public health systems, housing policy, or behavioral health policy. Experience conducting interviews, focus groups, surveys, or community-based participatory research. Knowledge of racial equity, health equity, and social determinants of health frameworks. Experience developing reports, policy briefs, presentations, or research summaries. Additional Information: Compensation: Anticipated at approximately $35.00 per hour for up to 15 hours per week, subject to final budget approval and fellowship agreement. Reports To: Executive Director Employment Type: Graduate Fellowship (Part-Time) Hours: Approximately 15 hours per week Location: Hybrid (San Francisco, CA) Fellowship Duration: Summer 2026 (Flexible Start Date Beginning June 2026) Application Instructions: Along with resume, include cover letter explaining: Why you are interested in this Fellowship. Why you think you would be a good fit for Rafiki and this fellowship Where you are in your educational journey. Where you are attending school. Compensation details: 33-40 Hourly Wage PI8c46e10bb3cf-6421
Company Description: Rafiki Coalition for Health and Wellness is a San Francisco-based nonprofit dedicated to eliminating health inequities and improving the lives of Black, African American, and marginalized communities in the Bay Area. For over 35 years, we have provided a safe, welcoming space where health, healing, and hope come together. We offer a holistic range of services, including free and low-cost health screenings, HIV prevention and care, mental health counseling, housing and economic support, fitness classes, and nutrition programs. Guided by a belief that wellness is more than the absence of illness, we embrace a whole-person approach that honors the cultural, social, and emotional needs of our community. At Rafiki, we are more than a service provider. We are a trusted partner, advocate, and resource. Our work is rooted in compassion, cultural humility, and a commitment to social justice. Every day, our team stands with our community to dismantle barriers, amplify voices, and create pathways to health and opportunity. If you're looking to join a mission-driven organization where your work directly empowers individuals and strengthens communities, Rafiki Coalition is the place to make a meaningful impact Job Description: Summer Fellowship - Part-time (approximately 15 hrs / week POSITION SUMMARY The Health Policy Fellow will support the African American Community Health Equity Council (AACHEC), Rafiki Coalition's Black-led health equity initiative focused on advancing health outcomes and reducing disparities impacting Black communities in San Francisco. This fellowship provides graduate students with hands-on experience in community-centered policy development, stakeholder engagement, research, and facilitation. The fellow will help translate community priorities, lived experiences, and stakeholder input into policy recommendations and strategic priorities that contribute to a community-informed Black Health Equity Agenda for San Francisco. The fellow will work closely with community leaders, residents, stakeholders, and Rafiki Coalition staff to support convenings, research activities, policy analysis, and written deliverables related to housing, chronic health conditions, and mental health. ESSENTIAL DUTIES AND RESPONSIBILITIES Support the planning, coordination, facilitation, and follow-up of AACHEC monthly convenings and related community meetings. Conduct policy and community-based research, including stakeholder interviews, environmental scans, literature reviews, and issue-area analysis. Assist with community engagement activities, including listening sessions, focus groups, surveys, and other methods of gathering community input. Synthesize findings from meetings, interviews, and community engagement activities into written summaries, briefing documents, and reports. Draft policy-oriented materials, recommendations, presentations, and other communications that advance AACHEC priorities. Support issue-area work focused on housing, chronic health, and mental health. Assist in coordinating activities between convenings and supporting ongoing leadership and stakeholder engagement efforts. Maintain organized records of research, meeting outcomes, and project activities. Perform other fellowship-related duties as assigned LEARNING OPPORTUNITIES Through this fellowship, the selected candidate will gain experience in: Community-centered health policy development Public policy research and analysis Community engagement and facilitation techniques Stakeholder outreach and relationship building Policy writing and development of recommendations Health equity initiatives and systems change efforts Local government and public health policy in San Francisco Black-led community advocacy and coalition building Requirements: MINIMUM QUALIFICATIONS Current enrollment in a master's or doctoral degree program. Academic background and/or applied experience in public policy, public health, urban affairs, community development, social sciences, or a related field. Demonstrated experience conducting research, analysis, and professional writing. Experience supporting meetings, facilitation, community engagement activities, or stakeholder processes. Strong written and verbal communication skills. Ability to organize and manage multiple assignments and deadlines. Proficiency with Microsoft Office and virtual collaboration tools. PREFERRED QUALIFICATIONS Experience working with Black communities, health equity initiatives, or community-based organizations. Familiarity with local government, public health systems, housing policy, or behavioral health policy. Experience conducting interviews, focus groups, surveys, or community-based participatory research. Knowledge of racial equity, health equity, and social determinants of health frameworks. Experience developing reports, policy briefs, presentations, or research summaries. Additional Information: Compensation: Anticipated at approximately $35.00 per hour for up to 15 hours per week, subject to final budget approval and fellowship agreement. Reports To: Executive Director Employment Type: Graduate Fellowship (Part-Time) Hours: Approximately 15 hours per week Location: Hybrid (San Francisco, CA) Fellowship Duration: Summer 2026 (Flexible Start Date Beginning June 2026) Application Instructions: Along with resume, include cover letter explaining: Why you are interested in this Fellowship. Why you think you would be a good fit for Rafiki and this fellowship Where you are in your educational journey. Where you are attending school. Compensation details: 33-40 Hourly Wage PI8c46e10bb3cf-6421
Rafiki Coalition
San Francisco, California
Company Description: Rafiki Coalition for Health and Wellness is a San Francisco-based nonprofit dedicated to eliminating health inequities and improving the lives of Black, African American, and marginalized communities in the Bay Area. For over 35 years, we have provided a safe, welcoming space where health, healing, and hope come together. We offer a holistic range of services, including free and low-cost health screenings, HIV prevention and care, mental health counseling, housing and economic support, fitness classes, and nutrition programs. Guided by a belief that wellness is more than the absence of illness, we embrace a whole-person approach that honors the cultural, social, and emotional needs of our community. At Rafiki, we are more than a service provider. We are a trusted partner, advocate, and resource. Our work is rooted in compassion, cultural humility, and a commitment to social justice. Every day, our team stands with our community to dismantle barriers, amplify voices, and create pathways to health and opportunity. If you're looking to join a mission-driven organization where your work directly empowers individuals and strengthens communities, Rafiki Coalition is the place to make a meaningful impact. Job Description: Under the direction of the Director of Development & Communications, the Development Manager helps secure the resources Rafiki Coalition needs to sustain and grow its programs by focusing on foundation grants, corporate giving, and development operations. This role works closely with the Director of Development & Communications (DD&C), Executive Director (ED), and key contractors to build and manage a strong institutional funding pipeline while supporting a small portfolio of major donor relationships. The Development Manager is a hands-on project manager, writer, and relationship-builder who keeps proposals, reports, and sponsorship outreach on track, and who makes sure the ED and DD&C are well prepared for high-value fundraising conversations. Rafiki is entering an exciting period of growth, including a 40th anniversary campaign, a capital campaign for its building, and an expansion of its development team and private philanthropy strategy. The Development Manager will be a key collaborator in establishing a consistent annual fundraising and stewardship program and in shaping the structure and practices of the development team as it grows. RESPONSIBILITES Foundation Grants Maintain an annual foundation fundraising plan and pipeline, including targets, deadlines, and ask amounts in collaboration with DD&C and ED. Coordinate the full grant lifecycle for private and community foundations (concept notes, LOIs, proposals, reports), working closely with the grants contractor, Finance, and program staff. Draft, edit, and package compelling proposals and reports using Rafiki's program data, stories, and budgets; ensure all submissions are complete and on time. Build and steward relationships with program officers and foundation staff through regular updates, calls, site visits, and events, in partnership with DD&C and ED. Keep accurate grant records in the CRM and shared files, including status, deadlines, award amounts, and reporting requirements. Corporate Giving & Sponsorships Develop and maintain a corporate prospect list (e.g., law firms, health sector partners, local businesses) aligned with Rafiki's mission and audience. Create and update sponsorship menus and pitch materials for the annual soiree and other fundraising or visibility events, in partnership with the communications contractor. Coordinate outreach to corporate prospects (emails, calls, meetings), organizing who will make each ask (ED, DD&C, board members, or this role). Track corporate gifts and sponsorships in the CRM; ensure fulfillment of sponsor benefits (tickets, recognition, logos, program mentions, site visits) in collaboration with the event planner and comms/PR contractor. Development Operations & Data Lead maintenance of accurate, up-to-date records for institutional funders and major donor prospects in Rafiki's CRM, including contact information, activities, and next steps, working closely with the Development Assistant on data entry and list generation. Oversee systems for timely acknowledgment letters and emails for grants, sponsorships, and major gifts, ensuring messages reflect Rafiki's voice and values, in collaboration with the Development Assistant who manages day-to-day preparation and mailing. Produce simple, regular reports and dashboards on foundation, corporate, and major-gift revenue for ED, DD&C, and Finance (e.g., pipeline status, year-to-date vs. goals). Partner with Finance to reconcile development records with accounting, ensuring institutional revenue is coded and tracked correctly. Executive Director and Leadership Fundraising Support Prepare briefing materials for ED and DD&C ahead of key donor/funder meetings (background, giving history, current opportunities, recommended ask, suggested roles for each person). Capture and log meeting outcomes and follow-up tasks in the CRM; prompt ED, DD&C, and board members with clear, timely next steps (thank-yous, proposals, additional information). Help organize small, strategic cultivation and stewardship touchpoints for institutional funders and major donors (briefings, tours, site visits, intimate events) in partnership with contractors and program staff. Collaboration & Internal Coordination Work closely with program leaders to understand program goals, outcomes, and stories, and translate them into strong cases for support. Coordinate with the grants contractor, communications/PR contractor, and event planner to align messaging, timelines, and deliverables across campaigns and events. Support DD&C in aligning institutional fundraising with Rafiki's broader development and communications strategy, including major gifts and government contracts. Liaise with program staff and key development consultants to facilitate academic and evaluative components of institutional fundraising. This includes report writing, proposal research, and translating community-based programming into funder aligned grant proposals. Requirements: QUALIFICATIONS Experience 3-5+ years of nonprofit fundraising experience, with at least 2 years focused on institutional giving (foundations, corporate sponsorships, or both). Demonstrated experience writing successful grant proposals and/or sponsorship pitches. Experience managing multiple deadlines and projects at once in a fast-paced, community-rooted organization. Experience supervising staff, consultants, and/or volunteers. Skills and Competencies Strong persuasive writing and editing skills, with the ability to translate program work into clear, compelling narratives. Comfort managing pipelines, calendars, and details; able to keep many moving parts organized and on time. Ability to build and maintain positive relationships with program staff, funders, and partners. Familiarity with donor databases/CRMs and basic fundraising reporting. High level of discretion and professionalism when handling confidential information. Commitment to racial equity, health equity, and Rafiki's mission to support Black and marginalized communities in San Francisco. Nice-to-Have Experience supporting EDs or senior leaders in fundraising (meeting prep, follow-up, briefings). Experience with donor-facing events and/or major gift cultivation. Experience with academic partnership and research grants, government grants, etc. Knowledge of Bay Area philanthropic and corporate landscapes. Additional Information: Type: Full-time Reports to: Director of Development & Communications FLSA: Exempt Application Instructions: Please submit resume and cover letter. Include in the cover letter: Why you are interested in this position Your experience in fundraising with non-profit health and wellness organizations Grant writing experience Compensation details: 0 Yearly Salary PI8bbb1de463f8-8974
Company Description: Rafiki Coalition for Health and Wellness is a San Francisco-based nonprofit dedicated to eliminating health inequities and improving the lives of Black, African American, and marginalized communities in the Bay Area. For over 35 years, we have provided a safe, welcoming space where health, healing, and hope come together. We offer a holistic range of services, including free and low-cost health screenings, HIV prevention and care, mental health counseling, housing and economic support, fitness classes, and nutrition programs. Guided by a belief that wellness is more than the absence of illness, we embrace a whole-person approach that honors the cultural, social, and emotional needs of our community. At Rafiki, we are more than a service provider. We are a trusted partner, advocate, and resource. Our work is rooted in compassion, cultural humility, and a commitment to social justice. Every day, our team stands with our community to dismantle barriers, amplify voices, and create pathways to health and opportunity. If you're looking to join a mission-driven organization where your work directly empowers individuals and strengthens communities, Rafiki Coalition is the place to make a meaningful impact. Job Description: Under the direction of the Director of Development & Communications, the Development Manager helps secure the resources Rafiki Coalition needs to sustain and grow its programs by focusing on foundation grants, corporate giving, and development operations. This role works closely with the Director of Development & Communications (DD&C), Executive Director (ED), and key contractors to build and manage a strong institutional funding pipeline while supporting a small portfolio of major donor relationships. The Development Manager is a hands-on project manager, writer, and relationship-builder who keeps proposals, reports, and sponsorship outreach on track, and who makes sure the ED and DD&C are well prepared for high-value fundraising conversations. Rafiki is entering an exciting period of growth, including a 40th anniversary campaign, a capital campaign for its building, and an expansion of its development team and private philanthropy strategy. The Development Manager will be a key collaborator in establishing a consistent annual fundraising and stewardship program and in shaping the structure and practices of the development team as it grows. RESPONSIBILITES Foundation Grants Maintain an annual foundation fundraising plan and pipeline, including targets, deadlines, and ask amounts in collaboration with DD&C and ED. Coordinate the full grant lifecycle for private and community foundations (concept notes, LOIs, proposals, reports), working closely with the grants contractor, Finance, and program staff. Draft, edit, and package compelling proposals and reports using Rafiki's program data, stories, and budgets; ensure all submissions are complete and on time. Build and steward relationships with program officers and foundation staff through regular updates, calls, site visits, and events, in partnership with DD&C and ED. Keep accurate grant records in the CRM and shared files, including status, deadlines, award amounts, and reporting requirements. Corporate Giving & Sponsorships Develop and maintain a corporate prospect list (e.g., law firms, health sector partners, local businesses) aligned with Rafiki's mission and audience. Create and update sponsorship menus and pitch materials for the annual soiree and other fundraising or visibility events, in partnership with the communications contractor. Coordinate outreach to corporate prospects (emails, calls, meetings), organizing who will make each ask (ED, DD&C, board members, or this role). Track corporate gifts and sponsorships in the CRM; ensure fulfillment of sponsor benefits (tickets, recognition, logos, program mentions, site visits) in collaboration with the event planner and comms/PR contractor. Development Operations & Data Lead maintenance of accurate, up-to-date records for institutional funders and major donor prospects in Rafiki's CRM, including contact information, activities, and next steps, working closely with the Development Assistant on data entry and list generation. Oversee systems for timely acknowledgment letters and emails for grants, sponsorships, and major gifts, ensuring messages reflect Rafiki's voice and values, in collaboration with the Development Assistant who manages day-to-day preparation and mailing. Produce simple, regular reports and dashboards on foundation, corporate, and major-gift revenue for ED, DD&C, and Finance (e.g., pipeline status, year-to-date vs. goals). Partner with Finance to reconcile development records with accounting, ensuring institutional revenue is coded and tracked correctly. Executive Director and Leadership Fundraising Support Prepare briefing materials for ED and DD&C ahead of key donor/funder meetings (background, giving history, current opportunities, recommended ask, suggested roles for each person). Capture and log meeting outcomes and follow-up tasks in the CRM; prompt ED, DD&C, and board members with clear, timely next steps (thank-yous, proposals, additional information). Help organize small, strategic cultivation and stewardship touchpoints for institutional funders and major donors (briefings, tours, site visits, intimate events) in partnership with contractors and program staff. Collaboration & Internal Coordination Work closely with program leaders to understand program goals, outcomes, and stories, and translate them into strong cases for support. Coordinate with the grants contractor, communications/PR contractor, and event planner to align messaging, timelines, and deliverables across campaigns and events. Support DD&C in aligning institutional fundraising with Rafiki's broader development and communications strategy, including major gifts and government contracts. Liaise with program staff and key development consultants to facilitate academic and evaluative components of institutional fundraising. This includes report writing, proposal research, and translating community-based programming into funder aligned grant proposals. Requirements: QUALIFICATIONS Experience 3-5+ years of nonprofit fundraising experience, with at least 2 years focused on institutional giving (foundations, corporate sponsorships, or both). Demonstrated experience writing successful grant proposals and/or sponsorship pitches. Experience managing multiple deadlines and projects at once in a fast-paced, community-rooted organization. Experience supervising staff, consultants, and/or volunteers. Skills and Competencies Strong persuasive writing and editing skills, with the ability to translate program work into clear, compelling narratives. Comfort managing pipelines, calendars, and details; able to keep many moving parts organized and on time. Ability to build and maintain positive relationships with program staff, funders, and partners. Familiarity with donor databases/CRMs and basic fundraising reporting. High level of discretion and professionalism when handling confidential information. Commitment to racial equity, health equity, and Rafiki's mission to support Black and marginalized communities in San Francisco. Nice-to-Have Experience supporting EDs or senior leaders in fundraising (meeting prep, follow-up, briefings). Experience with donor-facing events and/or major gift cultivation. Experience with academic partnership and research grants, government grants, etc. Knowledge of Bay Area philanthropic and corporate landscapes. Additional Information: Type: Full-time Reports to: Director of Development & Communications FLSA: Exempt Application Instructions: Please submit resume and cover letter. Include in the cover letter: Why you are interested in this position Your experience in fundraising with non-profit health and wellness organizations Grant writing experience Compensation details: 0 Yearly Salary PI8bbb1de463f8-8974
Rafiki Coalition
San Francisco, California
Company Description: Rafiki Coalition for Health and Wellness is a San Francisco-based nonprofit dedicated to eliminating health inequities and improving the lives of Black, African American, and marginalized communities in the Bay Area. For over 35 years, we have provided a safe, welcoming space where health, healing, and hope come together. We offer a holistic range of services, including free and low-cost health screenings, HIV prevention and care, mental health counseling, housing and economic support, fitness classes, and nutrition programs. Guided by a belief that wellness is more than the absence of illness, we embrace a whole-person approach that honors the cultural, social, and emotional needs of our community. At Rafiki, we are more than a service provider. We are a trusted partner, advocate, and resource. Our work is rooted in compassion, cultural humility, and a commitment to social justice. Every day, our team stands with our community to dismantle barriers, amplify voices, and create pathways to health and opportunity. If you're looking to join a mission-driven organization where your work directly empowers individuals and strengthens communities, Rafiki Coalition is the place to make a meaningful impact Job Description: Position Summary The Facilities & Business Operations Manager is responsible for the day-to-day management of Rafiki's physical facilities, office operations, building systems, vendor relationships, security systems, space management, and workplace services. This position focuses primarily on facilities and operational infrastructure rather than executive-level organizational operations, program management, or strategic business leadership. The Facilities & Business Operations Manager is responsible for leading and overseeing organizational operations, driving workflow improvements, managing facilities and IT coordination, and ensuring the organization's sites function efficiently and consistently. This role supervises the Facilities Coordinator and works closely with IT, Programs, Finance, and Leadership to ensure organizational readiness for programming, space rentals, community events, and partnerships. The Facilities & Business Operations Manager is a decision-maker, systems builder, and cross-departmental leader responsible for solving problems, improving processes, and ensuring operational efficiency and consistency across all Rafiki locations. KEY RESPONSIBILITIES 1. Leadership & Systems Management Design, manage, and continually improve workflows for Facilities, IT, and Operations requests. Establish and maintain SOPs, policies, operational checklists, and approval workflows in consultation with the Operations Director. Monitor organizational bottlenecks and implement solutions to improve efficiency. Ensure departments follow operational processes and maintain accountability. 2. Facilities, IT, & Vendor Oversight Serve as the primary contact for property managers, contractors, maintenance vendors, and service providers. Oversee site readiness across all Rafiki locations, including maintenance planning, safety compliance, and equipment tracking. Coordinate multi-site maintenance priorities and monitor progress on repairs and upgrades. Anticipate operational risks and proactively resolve issues. 3. Space Rental Program Management Lead the space rental process: inquiry review, agreements, floor plans, and staffing. Coordinate across Facilities, IT, Finance, and Programs for all rental events. Oversee rental revenue tracking, invoicing workflows, and outstanding balance follow-up. Maintain quality assurance to ensure renters receive a consistent, professional experience. 4. Event Operations & High-Level Partnership Support Lead operations planning for major community events, partnerships, and multi-site programs. Build operational timelines, checklists, staffing plans, and cross-department communication structures. Direct the onsite operations team during events and coordinate with Facilities, IT, Programs, and Finance. 5. Team Supervision & Development Directly supervise and support the Operations Coordinator and Facilities Coordinator. Set priorities, delegate tasks, and ensure execution across operational functions. Assign tasks, set priorities, and ensure high-quality execution. Conduct regular check-ins, provide feedback, coaching, and support professional development support. Ensure coordinated coverage across sites and operational needs. 6. Strategic Operations & Organizational Planning Support leadership in long-term planning, including capital improvements, space planning, and system upgrades. Provide recommendations to leadership on operational risks, opportunities, and resource needs. Prepare operational reporting, tracking metrics, and documenting improvements. ROLE CHARACTERISTICS Leads operational decision-making. Creates systems; does not just execute them. Supervises staff and manages workload across sites. Oversees external vendors, contractors, and property managers. Manages budgets, contracts, and operational priorities. Acts as a strategic partner to leadership during planning. Strong relationship manager Requirements: REQUIRED QUALIFICATIONS 3-5 years of operations, facilities, or project management experience, ideally in a nonprofit or multi-site environment. Experience supervising staff or leading cross-functional projects. Strong systems-thinking, problem-solving, and workflow-design abilities. Excellent communication, documentation, and stakeholder management skills. Ability to manage multiple sites, competing deadlines, and operational priorities. Experience with operational tools, SOP development, shared inboxes, and project tracking systems. Additional Information: Reports to: Director of Operations & Facilities / Executive Leadership Department: Operations FLSA Status: Exempt Location: 100% Onsite Application Instructions: Apply with: Resume Cover letter sharing why you want to work for Rafiki and why you would be a great candidate for the position. Compensation details: 0 Yearly Salary PI4a522979f0f4-0008
Company Description: Rafiki Coalition for Health and Wellness is a San Francisco-based nonprofit dedicated to eliminating health inequities and improving the lives of Black, African American, and marginalized communities in the Bay Area. For over 35 years, we have provided a safe, welcoming space where health, healing, and hope come together. We offer a holistic range of services, including free and low-cost health screenings, HIV prevention and care, mental health counseling, housing and economic support, fitness classes, and nutrition programs. Guided by a belief that wellness is more than the absence of illness, we embrace a whole-person approach that honors the cultural, social, and emotional needs of our community. At Rafiki, we are more than a service provider. We are a trusted partner, advocate, and resource. Our work is rooted in compassion, cultural humility, and a commitment to social justice. Every day, our team stands with our community to dismantle barriers, amplify voices, and create pathways to health and opportunity. If you're looking to join a mission-driven organization where your work directly empowers individuals and strengthens communities, Rafiki Coalition is the place to make a meaningful impact Job Description: Position Summary The Facilities & Business Operations Manager is responsible for the day-to-day management of Rafiki's physical facilities, office operations, building systems, vendor relationships, security systems, space management, and workplace services. This position focuses primarily on facilities and operational infrastructure rather than executive-level organizational operations, program management, or strategic business leadership. The Facilities & Business Operations Manager is responsible for leading and overseeing organizational operations, driving workflow improvements, managing facilities and IT coordination, and ensuring the organization's sites function efficiently and consistently. This role supervises the Facilities Coordinator and works closely with IT, Programs, Finance, and Leadership to ensure organizational readiness for programming, space rentals, community events, and partnerships. The Facilities & Business Operations Manager is a decision-maker, systems builder, and cross-departmental leader responsible for solving problems, improving processes, and ensuring operational efficiency and consistency across all Rafiki locations. KEY RESPONSIBILITIES 1. Leadership & Systems Management Design, manage, and continually improve workflows for Facilities, IT, and Operations requests. Establish and maintain SOPs, policies, operational checklists, and approval workflows in consultation with the Operations Director. Monitor organizational bottlenecks and implement solutions to improve efficiency. Ensure departments follow operational processes and maintain accountability. 2. Facilities, IT, & Vendor Oversight Serve as the primary contact for property managers, contractors, maintenance vendors, and service providers. Oversee site readiness across all Rafiki locations, including maintenance planning, safety compliance, and equipment tracking. Coordinate multi-site maintenance priorities and monitor progress on repairs and upgrades. Anticipate operational risks and proactively resolve issues. 3. Space Rental Program Management Lead the space rental process: inquiry review, agreements, floor plans, and staffing. Coordinate across Facilities, IT, Finance, and Programs for all rental events. Oversee rental revenue tracking, invoicing workflows, and outstanding balance follow-up. Maintain quality assurance to ensure renters receive a consistent, professional experience. 4. Event Operations & High-Level Partnership Support Lead operations planning for major community events, partnerships, and multi-site programs. Build operational timelines, checklists, staffing plans, and cross-department communication structures. Direct the onsite operations team during events and coordinate with Facilities, IT, Programs, and Finance. 5. Team Supervision & Development Directly supervise and support the Operations Coordinator and Facilities Coordinator. Set priorities, delegate tasks, and ensure execution across operational functions. Assign tasks, set priorities, and ensure high-quality execution. Conduct regular check-ins, provide feedback, coaching, and support professional development support. Ensure coordinated coverage across sites and operational needs. 6. Strategic Operations & Organizational Planning Support leadership in long-term planning, including capital improvements, space planning, and system upgrades. Provide recommendations to leadership on operational risks, opportunities, and resource needs. Prepare operational reporting, tracking metrics, and documenting improvements. ROLE CHARACTERISTICS Leads operational decision-making. Creates systems; does not just execute them. Supervises staff and manages workload across sites. Oversees external vendors, contractors, and property managers. Manages budgets, contracts, and operational priorities. Acts as a strategic partner to leadership during planning. Strong relationship manager Requirements: REQUIRED QUALIFICATIONS 3-5 years of operations, facilities, or project management experience, ideally in a nonprofit or multi-site environment. Experience supervising staff or leading cross-functional projects. Strong systems-thinking, problem-solving, and workflow-design abilities. Excellent communication, documentation, and stakeholder management skills. Ability to manage multiple sites, competing deadlines, and operational priorities. Experience with operational tools, SOP development, shared inboxes, and project tracking systems. Additional Information: Reports to: Director of Operations & Facilities / Executive Leadership Department: Operations FLSA Status: Exempt Location: 100% Onsite Application Instructions: Apply with: Resume Cover letter sharing why you want to work for Rafiki and why you would be a great candidate for the position. Compensation details: 0 Yearly Salary PI4a522979f0f4-0008