Veritech Plumbing

Job description HVAC Service Manager Location: Van Nuys, California Job Type: Full-Time Competitive Base Salary + Performance Bonuses Lead the Future of HVAC Service with AD Air Conditioning AD Air Conditioning is growing, and we're looking for a driven, experienced HVAC Service Manager to lead and expand our service division. If you're a proven leader who thrives on building winning teams, delivering exceptional customer experiences, and driving operational growth, this is an opportunity to make a major impact with a fast-growing company. We specialize in high-quality residential and commercial HVAC solutions throughout Southern California and are seeking a leader who can help elevate our service department to the next level. What You'll Do: Lead & Grow the Service Department Manage day-to-day HVAC service operations while driving revenue growth, efficiency, and customer satisfaction. Build a High-Performing Team Recruit, mentor, and develop service technicians, dispatchers, and support staff while creating a culture of accountability and excellence. Drive Sales & Customer Retention Identify opportunities for maintenance agreements, system replacements, and service growth while maintaining strong client relationships. Oversee Operations & Performance Monitor KPIs, technician performance, scheduling efficiency, and departmental profitability to ensure operational success. Deliver Exceptional Customer Experience Ensure every customer receives professional, timely, and high-quality service that reflects the AD Air Conditioning standard. Develop Long-Term Growth Strategies Help shape the company's future through strategic planning, process improvements, and scalable operational systems. What You Bring: 5+ years of HVAC service management or leadership experience Strong knowledge of residential and commercial HVAC systems Proven ability to lead, motivate, and develop service teams Experience managing budgets, KPIs, scheduling, and operational performance Excellent communication, leadership, and problem-solving skills Strong understanding of customer service and sales-driven service operations Valid driver's license and clean driving record preferred Why Join AD Air Conditioning? Leadership Opportunity - Play a major role in shaping and growing our service division Competitive Compensation - Base salary plus performance-based bonuses Benefits Package - Medical, dental, vision, and retirement options Career Growth - Ongoing training, leadership development, and advancement opportunities Team Culture - Work with a company that values integrity, teamwork, and excellence Growth-Focused Company - Join a fast-growing HVAC company with long-term opportunity Ready to Take the Next Step? Apply today by submitting your resume Questions? Contact our hiring team for more information AD Air Conditioning is an equal opportunity employer and proudly supports U.S. military veterans. Qualified applicants are encouraged to apply. Join a company where leadership, growth, and opportunity come together.

Job description Office & Dispatch Manager AD Air Conditioning 16141 Valerio St, Van Nuys, CA 91406 Los Angeles County, California Full-Time Competitive Salary + Performance Bonuses Join the Team at AD Air Conditioning AD Air Conditioning is seeking an experienced Customer Service & Dispatch Manager to lead our front-office operations and help deliver an exceptional customer experience. This role is perfect for someone who thrives in a fast-paced HVAC environment, has strong leadership skills, and can keep technicians, schedules, and customers running efficiently. If you have dispatch management experience and strong knowledge of ServiceTitan, we want to hear from you. What You'll Do: Manage Daily Dispatch Operations Coordinate technician schedules, optimize routes, and ensure efficient dispatching for service calls and installations. Lead the Customer Service Team Supervise and support CSRs and dispatch staff while building a positive, accountable, and high-performing office culture. Deliver Outstanding Customer Experience Ensure every customer interaction is professional, responsive, and aligned with the AD Air Conditioning standard. Utilize ServiceTitan Efficiently Manage scheduling, memberships, call booking, technician tracking, reporting, and workflow optimization within ServiceTitan. Improve Efficiency & Performance Track KPIs, technician utilization, call conversion rates, and response times to improve operational performance and profitability. Support Company Growth Help develop systems, processes, and communication strategies to support the company's continued growth. Qualifications: Minimum 3+ years of dispatch and customer service management experience in the HVAC, plumbing, or home service industry REQUIRED: Strong hands-on experience with ServiceTitan Excellent organizational, communication, and multitasking skills Ability to lead and motivate office staff in a fast-paced environment Strong problem-solving skills and ability to professionally handle customer concerns Experience managing technician scheduling and operational workflows Positive attitude, leadership mindset, and team-oriented approach Why Join AD Air Conditioning? Competitive Compensation + Performance Bonuses Career Growth Opportunities within a growing HVAC company Ongoing Training & Professional Development Supportive Team Environment Opportunity to help shape and improve company operations Work with a company focused on professionalism, growth, and customer satisfaction Apply Today Submit your resume to apply Questions? Contact our hiring team for additional information AD Air Conditioning is an equal opportunity employer Join a company where leadership, organization, and customer service excellence matter.