AutoTech Solutions LLC
Wade, North Carolina
Description: Parts Specialist Full Time In Office: Wade, NC $18.00-$20.00 / hr. Day 1 benefits, $0 dollar employee only coverage About AutoTech Solutions AutoTech Solutions is a fast-growing provider of aftermarket automotive shop equipment, delivering high-quality tools, machinery, and service solutions to independent repair shops and dealerships. From vehicle lifts and air compressors to alignment systems and A/C machines, we support the service bays that keep vehicles on the road. Built on hustle, innovation, and hands-on customer support, AutoTech is on a mission to bring dependable equipment and exceptional service to every corner of the garage. Backed by private investment firm Brixey & Meyer Capital (BMC), we are executing an ambitious growth strategy to create a leading platform in automotive equipment distribution and service. With operations in Michigan and the Carolinas , we support customers across the region with local expertise and responsive service. This is more than a job - it's an opportunity to join a growing organization that values initiative, rewards performance, and invests in its people. As we continue to expand, we're looking for motivated, detail-oriented professionals who want to grow alongside us and make a meaningful impact. Position Overview AutoTech Solutions is seeking a dependable and detail-oriented Parts Specialist to join our team in Wade, NC. In this role, you will be responsible for sourcing, ordering, organizing, and distributing parts used in the installation, maintenance, and repair of automotive shop equipment. You will play an important role in keeping our service and installation teams running efficiently by ensuring the right parts are available when and where they are needed. The ideal candidate is highly organized, comfortable managing multiple priorities, and experienced in parts management, inventory control, or warehouse operations. This position also involves working directly with customers and vendors to provide quotes, process orders, and support phone and online parts sales. Key Responsibilities: Parts Sourcing & Order Management Identify, source, and order replacement parts for automotive shop equipment, including vehicle lifts, air compressors, A/C machines, and fluid systems. Coordinate with manufacturers and vendors to obtain competitive pricing, confirm availability, and manage lead times. Prepare and process purchase orders, returns, and warranty claims. Track incoming shipments, verify order accuracy, and communicate any delays or discrepancies. Coordinate parts ordering and allocation for larger installation and service projects. Inventory & Warehouse Operations Maintain accurate inventory records and ensure appropriate stock levels to support daily operations. Receive, inspect, label, and organize incoming parts and materials. Prepare and stage parts and equipment for scheduled service calls and installations. Distribute parts to technicians and installation teams in a timely and organized manner. Conduct routine cycle counts and assist with annual inventory audits. Maintain a clean, safe, and organized warehouse and parts storage area. Customer Service & Sales Support Respond to customer inquiries regarding parts availability, pricing, and compatibility. Prepare accurate quotes for phone and online parts sales. Process customer orders and coordinate shipping or pickup arrangements. Provide order updates and assist customers with returns, warranty inquiries, and general parts questions. Work closely with internal service, installation, and sales teams to ensure parts needs are met. Additional Responsibilities Maintain accurate records of parts transactions, inventory movements, and customer orders. Identify opportunities to improve inventory organization, ordering processes, and overall efficiency. Perform other duties as assigned to support daily operations. Required Qualifications High school diploma or equivalent required; associate's degree preferred. Minimum of 2 years of experience in parts management, inventory control, warehouse operations, or a related field. Experience with automotive equipment, mechanical parts, or industrial equipment preferred. Strong organizational skills with excellent attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong verbal and written communication skills. Customer-focused mindset with the ability to work effectively with vendors, technicians, and internal teams. Basic computer proficiency and experience using inventory management or ordering systems. Strong problem-solving skills and the ability to work independently. Valid driver's license required. Forklift experience preferred. What We Offer Day-One Benefits: Medical, dental, and vision coverage beginning on your first day of employment, including a $0 employee-only medical coverage option. 401(k) with Company Match: Build your financial future with a company-supported retirement plan. Paid Time Off: Annual PTO allotment to support vacation, personal time, and overall well-being. Paid Holidays: Company-paid holidays throughout the year. Growth Opportunities: Join a rapidly expanding organization with opportunities to develop your skills and advance your career. Supportive Team Environment: Work alongside a dedicated team that values collaboration, accountability, and getting the job done right. Work Environment & Physical Requirements This is a full-time, on-site position based in Wade, NC. Work is performed primarily in a warehouse and shop environment, with some administrative and computer-based responsibilities. Must be able to lift and move materials weighing up to 50 pounds. Requires regular standing, walking, bending, reaching, and handling of parts an inventory. Must be able to safely operate warehouse equipment when trained and authorized. Requirements: Compensation details: 18-20 Hourly Wage PI5545b4d630f3-6279
Description: Parts Specialist Full Time In Office: Wade, NC $18.00-$20.00 / hr. Day 1 benefits, $0 dollar employee only coverage About AutoTech Solutions AutoTech Solutions is a fast-growing provider of aftermarket automotive shop equipment, delivering high-quality tools, machinery, and service solutions to independent repair shops and dealerships. From vehicle lifts and air compressors to alignment systems and A/C machines, we support the service bays that keep vehicles on the road. Built on hustle, innovation, and hands-on customer support, AutoTech is on a mission to bring dependable equipment and exceptional service to every corner of the garage. Backed by private investment firm Brixey & Meyer Capital (BMC), we are executing an ambitious growth strategy to create a leading platform in automotive equipment distribution and service. With operations in Michigan and the Carolinas , we support customers across the region with local expertise and responsive service. This is more than a job - it's an opportunity to join a growing organization that values initiative, rewards performance, and invests in its people. As we continue to expand, we're looking for motivated, detail-oriented professionals who want to grow alongside us and make a meaningful impact. Position Overview AutoTech Solutions is seeking a dependable and detail-oriented Parts Specialist to join our team in Wade, NC. In this role, you will be responsible for sourcing, ordering, organizing, and distributing parts used in the installation, maintenance, and repair of automotive shop equipment. You will play an important role in keeping our service and installation teams running efficiently by ensuring the right parts are available when and where they are needed. The ideal candidate is highly organized, comfortable managing multiple priorities, and experienced in parts management, inventory control, or warehouse operations. This position also involves working directly with customers and vendors to provide quotes, process orders, and support phone and online parts sales. Key Responsibilities: Parts Sourcing & Order Management Identify, source, and order replacement parts for automotive shop equipment, including vehicle lifts, air compressors, A/C machines, and fluid systems. Coordinate with manufacturers and vendors to obtain competitive pricing, confirm availability, and manage lead times. Prepare and process purchase orders, returns, and warranty claims. Track incoming shipments, verify order accuracy, and communicate any delays or discrepancies. Coordinate parts ordering and allocation for larger installation and service projects. Inventory & Warehouse Operations Maintain accurate inventory records and ensure appropriate stock levels to support daily operations. Receive, inspect, label, and organize incoming parts and materials. Prepare and stage parts and equipment for scheduled service calls and installations. Distribute parts to technicians and installation teams in a timely and organized manner. Conduct routine cycle counts and assist with annual inventory audits. Maintain a clean, safe, and organized warehouse and parts storage area. Customer Service & Sales Support Respond to customer inquiries regarding parts availability, pricing, and compatibility. Prepare accurate quotes for phone and online parts sales. Process customer orders and coordinate shipping or pickup arrangements. Provide order updates and assist customers with returns, warranty inquiries, and general parts questions. Work closely with internal service, installation, and sales teams to ensure parts needs are met. Additional Responsibilities Maintain accurate records of parts transactions, inventory movements, and customer orders. Identify opportunities to improve inventory organization, ordering processes, and overall efficiency. Perform other duties as assigned to support daily operations. Required Qualifications High school diploma or equivalent required; associate's degree preferred. Minimum of 2 years of experience in parts management, inventory control, warehouse operations, or a related field. Experience with automotive equipment, mechanical parts, or industrial equipment preferred. Strong organizational skills with excellent attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong verbal and written communication skills. Customer-focused mindset with the ability to work effectively with vendors, technicians, and internal teams. Basic computer proficiency and experience using inventory management or ordering systems. Strong problem-solving skills and the ability to work independently. Valid driver's license required. Forklift experience preferred. What We Offer Day-One Benefits: Medical, dental, and vision coverage beginning on your first day of employment, including a $0 employee-only medical coverage option. 401(k) with Company Match: Build your financial future with a company-supported retirement plan. Paid Time Off: Annual PTO allotment to support vacation, personal time, and overall well-being. Paid Holidays: Company-paid holidays throughout the year. Growth Opportunities: Join a rapidly expanding organization with opportunities to develop your skills and advance your career. Supportive Team Environment: Work alongside a dedicated team that values collaboration, accountability, and getting the job done right. Work Environment & Physical Requirements This is a full-time, on-site position based in Wade, NC. Work is performed primarily in a warehouse and shop environment, with some administrative and computer-based responsibilities. Must be able to lift and move materials weighing up to 50 pounds. Requires regular standing, walking, bending, reaching, and handling of parts an inventory. Must be able to safely operate warehouse equipment when trained and authorized. Requirements: Compensation details: 18-20 Hourly Wage PI5545b4d630f3-6279
AutoTech Solutions LLC
Novi, Michigan
Service Operations Manager Full-Time In-Office (Monday-Friday) 7:30 AM-4:30 PM Novi, MI (48375) $90,000-$100,000 DOE About AutoTech Solutions AutoTech Solutions is a fast-growing provider of aftermarket automotive shop equipment, delivering high-quality tools, machinery, and service solutions to independent repair shops and dealerships. From vehicle lifts and air compressors to alignment systems and A/C machines, we support the ser-vice bays that keep vehicles on the road. Built on hustle, innovation, and hands-on customer support, AutoTech is on a mission to bring dependable equipment and exceptional service to every corner of the garage. Backed by private investment firm Brixey & Meyer Capital (BMC), we are executing an ambitious strategy to create a leading platform in automotive equipment distribution and service. With operations in Michigan (Novi & Ann Arbor), North Carolina (Charlotte, Wade, and Raleigh) , we support customers across the region with local expertise and responsive service. This is more than a job - it's an opportunity to join a growing organization that values initiative, rewards performance, and invests in its people. As we continue to expand, we're looking for driven, hands-on professionals who want to grow alongside us and help shape the future of AutoTech. Job Summary The Service Operations Manager (Paint Booths & Collision Equipment) oversees the daily coordination and execution of service operations for automotive paint booths, collision repair equipment, and related systems. This role is responsible for managing incoming service requests, dispatching technicians, coordinating parts and warranty activities, preparing service estimates, and ensuring exceptional customer service from initial service call through job completion and invoicing. The Service Operations Manager serves as the primary point of contact for customers, technicians, manufacturers, and vendors while maintaining oversight of multiple active service requests simultaneously. This position requires a highly organized, detail-oriented individual who can effectively prioritize competing demands, communicate proactively, and ensure timely resolution of customer service needs. Key Responsibilities Serve as the primary point of contact for incoming service requests, gathering customer, equipment, and technical information to accurately assess service needs. Evaluate service issues and determine the appropriate resolution, including remote troubleshooting, parts replacement, or field technician dispatch. Schedule and coordinate field technicians, balancing emergency service calls, preventive maintenance, warranty work, and planned installations. Coordinate technician travel, customer access, equipment delivery, and job site logistics while providing proactive communication to customers regarding schedules and service updates. Prepare service estimates, obtain customer purchase orders or work authorizations, and determine warranty eligibility or customer-pay responsibility. Coordinate warranty claims, manufacturer communications, replacement parts, inventory, backorders, and warranty returns. Develop and maintain preventive maintenance schedules while tracking customer equipment history and recommended repairs. Review technician service reports for accuracy, verify labor, travel, parts, and expenses, and ensure completed work is ready for timely invoicing Monitor open work orders, outstanding quotations, completed service calls awaiting billing, and overall service workflow to ensure timely completion. Maintain accurate customer, equipment, service, and warranty records within company systems. Collaborate with technicians, manufacturers, vendors, and internal departments to deliver efficient service operations and exceptional customer satisfaction. Identify opportunities to improve dispatch efficiency, technician utilization, service response times, and overall operational performance. Other duties as assigned. Qualifications Associate's degree in business administration, Operations Management, Automotive Technology, or a related field preferred. Three (3) or more years of experience coordinating field service operations, dispatching technicians, or managing service departments. Experience supporting automotive paint booths, collision repair equipment, industrial equipment, HVAC, mechanical systems, or related industries preferred. Working knowledge of electrical controls, motors, pneumatics, hydraulics, and mechanical equipment. Ability to read equipment manuals, parts diagrams, wiring schematics, and technical documentation. Experience preparing service estimates, coordinating warranty claims, and managing re-placement parts and inventory. Strong organizational, problem-solving, and time-management skills with the ability to manage multiple priorities in a fast-paced environment. Excellent customer service, communication, and conflict-resolution skills. Proficiency with Microsoft Outlook, Excel, electronic work order systems, and service management software; ServiceTitan experience preferred. Ability to learn digital dispatch systems, technician scheduling software, quotation templates, and warranty documentation processes. Valid driver's license with an acceptable driving record. What We Offer Day-One Benefits: Medical, dental, and vision coverage beginning on your first day of employment. 401(k) with Company Match: Build for your future with a company-supported retirement plan. Paid Time Off: Employees receive an annual allotment of PTO to support vacation, personal time, health, and wellness. Paid Holidays: Enjoy company-paid holidays throughout the year. Growing Company: Be part of a fast-growing organization where employees can make a visible impact. Physical Requirements: Ability to sit, stand, and walk throughout office, warehouse, and customer job site environments. Occasional lifting of office supplies, replacement parts, and equipment up to 25 pounds. Ability to travel to customer facilities to support service operations and field activities. Ability to communicate effectively by telephone, email, and in person throughout the workday. Ability to work in warehouse, manufacturing, and industrial environments as needed. Ability to operate standard office equipment, including computers, telephones, and printers. Compensation details: 00 Yearly Salary PId6afb00df5-
Service Operations Manager Full-Time In-Office (Monday-Friday) 7:30 AM-4:30 PM Novi, MI (48375) $90,000-$100,000 DOE About AutoTech Solutions AutoTech Solutions is a fast-growing provider of aftermarket automotive shop equipment, delivering high-quality tools, machinery, and service solutions to independent repair shops and dealerships. From vehicle lifts and air compressors to alignment systems and A/C machines, we support the ser-vice bays that keep vehicles on the road. Built on hustle, innovation, and hands-on customer support, AutoTech is on a mission to bring dependable equipment and exceptional service to every corner of the garage. Backed by private investment firm Brixey & Meyer Capital (BMC), we are executing an ambitious strategy to create a leading platform in automotive equipment distribution and service. With operations in Michigan (Novi & Ann Arbor), North Carolina (Charlotte, Wade, and Raleigh) , we support customers across the region with local expertise and responsive service. This is more than a job - it's an opportunity to join a growing organization that values initiative, rewards performance, and invests in its people. As we continue to expand, we're looking for driven, hands-on professionals who want to grow alongside us and help shape the future of AutoTech. Job Summary The Service Operations Manager (Paint Booths & Collision Equipment) oversees the daily coordination and execution of service operations for automotive paint booths, collision repair equipment, and related systems. This role is responsible for managing incoming service requests, dispatching technicians, coordinating parts and warranty activities, preparing service estimates, and ensuring exceptional customer service from initial service call through job completion and invoicing. The Service Operations Manager serves as the primary point of contact for customers, technicians, manufacturers, and vendors while maintaining oversight of multiple active service requests simultaneously. This position requires a highly organized, detail-oriented individual who can effectively prioritize competing demands, communicate proactively, and ensure timely resolution of customer service needs. Key Responsibilities Serve as the primary point of contact for incoming service requests, gathering customer, equipment, and technical information to accurately assess service needs. Evaluate service issues and determine the appropriate resolution, including remote troubleshooting, parts replacement, or field technician dispatch. Schedule and coordinate field technicians, balancing emergency service calls, preventive maintenance, warranty work, and planned installations. Coordinate technician travel, customer access, equipment delivery, and job site logistics while providing proactive communication to customers regarding schedules and service updates. Prepare service estimates, obtain customer purchase orders or work authorizations, and determine warranty eligibility or customer-pay responsibility. Coordinate warranty claims, manufacturer communications, replacement parts, inventory, backorders, and warranty returns. Develop and maintain preventive maintenance schedules while tracking customer equipment history and recommended repairs. Review technician service reports for accuracy, verify labor, travel, parts, and expenses, and ensure completed work is ready for timely invoicing Monitor open work orders, outstanding quotations, completed service calls awaiting billing, and overall service workflow to ensure timely completion. Maintain accurate customer, equipment, service, and warranty records within company systems. Collaborate with technicians, manufacturers, vendors, and internal departments to deliver efficient service operations and exceptional customer satisfaction. Identify opportunities to improve dispatch efficiency, technician utilization, service response times, and overall operational performance. Other duties as assigned. Qualifications Associate's degree in business administration, Operations Management, Automotive Technology, or a related field preferred. Three (3) or more years of experience coordinating field service operations, dispatching technicians, or managing service departments. Experience supporting automotive paint booths, collision repair equipment, industrial equipment, HVAC, mechanical systems, or related industries preferred. Working knowledge of electrical controls, motors, pneumatics, hydraulics, and mechanical equipment. Ability to read equipment manuals, parts diagrams, wiring schematics, and technical documentation. Experience preparing service estimates, coordinating warranty claims, and managing re-placement parts and inventory. Strong organizational, problem-solving, and time-management skills with the ability to manage multiple priorities in a fast-paced environment. Excellent customer service, communication, and conflict-resolution skills. Proficiency with Microsoft Outlook, Excel, electronic work order systems, and service management software; ServiceTitan experience preferred. Ability to learn digital dispatch systems, technician scheduling software, quotation templates, and warranty documentation processes. Valid driver's license with an acceptable driving record. What We Offer Day-One Benefits: Medical, dental, and vision coverage beginning on your first day of employment. 401(k) with Company Match: Build for your future with a company-supported retirement plan. Paid Time Off: Employees receive an annual allotment of PTO to support vacation, personal time, health, and wellness. Paid Holidays: Enjoy company-paid holidays throughout the year. Growing Company: Be part of a fast-growing organization where employees can make a visible impact. Physical Requirements: Ability to sit, stand, and walk throughout office, warehouse, and customer job site environments. Occasional lifting of office supplies, replacement parts, and equipment up to 25 pounds. Ability to travel to customer facilities to support service operations and field activities. Ability to communicate effectively by telephone, email, and in person throughout the workday. Ability to work in warehouse, manufacturing, and industrial environments as needed. Ability to operate standard office equipment, including computers, telephones, and printers. Compensation details: 00 Yearly Salary PId6afb00df5-
