Well Care Home Health
Jacksonville, North Carolina
The home health registered nurse uses the nursing process (assesses, plans, implements, evaluates) to provide patient care in the home setting. Provides individualized patient care for patients in all developmental stages throughout the life span including: Adult - 18-72 years, Geriatric - 72 + years, according to established policies, procedures, guidelines and nursing standards of care. This position is responsible for the care and case management of patients in all stages of life in their homes based on the nurse's experience and competency evaluation. PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age and diagnosis. 2. Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. 3. Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. 4. Contributes to program effectiveness. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Current license to practice professional nursing in the State in which providing care (NC/SC). CPR certification required. 3. Experience: One year RN experience and a total of 2 or more years clinical experience is required. Supplemental experience may include experience as LPN, CNA, military medic, EMT or related experience. Home health experience preferred. Less than 1 year RN experience requires 1 year of clinical experience as LPN (Internal use only). Therapy Assistants (PTA, OTA) with 1 year of Home Health experience and at least 6 months RN experience (internal use only). 4. Essential Technical / Motor Skills: Hand/eye coordination in order to give injections, use computer, etc. Must be able to communicate and be literate in the English language. Able to manipulate patient care equipment, to properly transfer and guard patients. 5. Interpersonal Skills: Ability to develop positive interaction with patients, patients' families, physicians and staff in order to effectively care for the patients. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their condition/recovery. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. Able to learn and use supportive services. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight to implement and evaluate plan of care (changing dressings, starting IVs, regulating IV's, maintain equipment as to readouts, etc.). Utilize hearing to auscultate lung sounds, bowel sounds, hear alarms, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases, and needle puncture wounds. May be exposed to dangerous animals and traffic hazards while home visiting. May encounter patients and other situations which present a potential threat to personal safety. May encounter temperature changes and weather extremes. 10. Hours of Work: Variable Monday - Friday, weekends and holidays as needed. Flexible schedule to accommodate staffing needs. 11. Population Served: Adolescents, adults, geriatrics, and pediatrics. 12. Must have a valid North Carolina driver's license and an operational vehicle.
03/03/2026
Full time
The home health registered nurse uses the nursing process (assesses, plans, implements, evaluates) to provide patient care in the home setting. Provides individualized patient care for patients in all developmental stages throughout the life span including: Adult - 18-72 years, Geriatric - 72 + years, according to established policies, procedures, guidelines and nursing standards of care. This position is responsible for the care and case management of patients in all stages of life in their homes based on the nurse's experience and competency evaluation. PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age and diagnosis. 2. Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. 3. Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. 4. Contributes to program effectiveness. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Current license to practice professional nursing in the State in which providing care (NC/SC). CPR certification required. 3. Experience: One year RN experience and a total of 2 or more years clinical experience is required. Supplemental experience may include experience as LPN, CNA, military medic, EMT or related experience. Home health experience preferred. Less than 1 year RN experience requires 1 year of clinical experience as LPN (Internal use only). Therapy Assistants (PTA, OTA) with 1 year of Home Health experience and at least 6 months RN experience (internal use only). 4. Essential Technical / Motor Skills: Hand/eye coordination in order to give injections, use computer, etc. Must be able to communicate and be literate in the English language. Able to manipulate patient care equipment, to properly transfer and guard patients. 5. Interpersonal Skills: Ability to develop positive interaction with patients, patients' families, physicians and staff in order to effectively care for the patients. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their condition/recovery. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. Able to learn and use supportive services. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight to implement and evaluate plan of care (changing dressings, starting IVs, regulating IV's, maintain equipment as to readouts, etc.). Utilize hearing to auscultate lung sounds, bowel sounds, hear alarms, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases, and needle puncture wounds. May be exposed to dangerous animals and traffic hazards while home visiting. May encounter patients and other situations which present a potential threat to personal safety. May encounter temperature changes and weather extremes. 10. Hours of Work: Variable Monday - Friday, weekends and holidays as needed. Flexible schedule to accommodate staffing needs. 11. Population Served: Adolescents, adults, geriatrics, and pediatrics. 12. Must have a valid North Carolina driver's license and an operational vehicle.
Well Care Home Health
Camp Lejeune, North Carolina
The home health registered nurse uses the nursing process (assesses, plans, implements, evaluates) to provide patient care in the home setting. Provides individualized patient care for patients in all developmental stages throughout the life span including: Adult - 18-72 years, Geriatric - 72 + years, according to established policies, procedures, guidelines and nursing standards of care. This position is responsible for the care and case management of patients in all stages of life in their homes based on the nurse's experience and competency evaluation. PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age and diagnosis. 2. Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. 3. Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. 4. Contributes to program effectiveness. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Current license to practice professional nursing in the State in which providing care (NC/SC). CPR certification required. 3. Experience: One year RN experience and a total of 2 or more years clinical experience is required. Supplemental experience may include experience as LPN, CNA, military medic, EMT or related experience. Home health experience preferred. Less than 1 year RN experience requires 1 year of clinical experience as LPN (Internal use only). Therapy Assistants (PTA, OTA) with 1 year of Home Health experience and at least 6 months RN experience (internal use only). 4. Essential Technical / Motor Skills: Hand/eye coordination in order to give injections, use computer, etc. Must be able to communicate and be literate in the English language. Able to manipulate patient care equipment, to properly transfer and guard patients. 5. Interpersonal Skills: Ability to develop positive interaction with patients, patients' families, physicians and staff in order to effectively care for the patients. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their condition/recovery. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. Able to learn and use supportive services. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight to implement and evaluate plan of care (changing dressings, starting IVs, regulating IV's, maintain equipment as to readouts, etc.). Utilize hearing to auscultate lung sounds, bowel sounds, hear alarms, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases, and needle puncture wounds. May be exposed to dangerous animals and traffic hazards while home visiting. May encounter patients and other situations which present a potential threat to personal safety. May encounter temperature changes and weather extremes. 10. Hours of Work: Variable Monday - Friday, weekends and holidays as needed. Flexible schedule to accommodate staffing needs. 11. Population Served: Adolescents, adults, geriatrics, and pediatrics. 12. Must have a valid North Carolina driver's license and an operational vehicle.
03/03/2026
Full time
The home health registered nurse uses the nursing process (assesses, plans, implements, evaluates) to provide patient care in the home setting. Provides individualized patient care for patients in all developmental stages throughout the life span including: Adult - 18-72 years, Geriatric - 72 + years, according to established policies, procedures, guidelines and nursing standards of care. This position is responsible for the care and case management of patients in all stages of life in their homes based on the nurse's experience and competency evaluation. PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age and diagnosis. 2. Effectively and efficiently manages the care of a caseload of patients and coordinates care with a multidisciplinary team. 3. Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. 4. Contributes to program effectiveness. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Current license to practice professional nursing in the State in which providing care (NC/SC). CPR certification required. 3. Experience: One year RN experience and a total of 2 or more years clinical experience is required. Supplemental experience may include experience as LPN, CNA, military medic, EMT or related experience. Home health experience preferred. Less than 1 year RN experience requires 1 year of clinical experience as LPN (Internal use only). Therapy Assistants (PTA, OTA) with 1 year of Home Health experience and at least 6 months RN experience (internal use only). 4. Essential Technical / Motor Skills: Hand/eye coordination in order to give injections, use computer, etc. Must be able to communicate and be literate in the English language. Able to manipulate patient care equipment, to properly transfer and guard patients. 5. Interpersonal Skills: Ability to develop positive interaction with patients, patients' families, physicians and staff in order to effectively care for the patients. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their condition/recovery. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. Able to learn and use supportive services. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight to implement and evaluate plan of care (changing dressings, starting IVs, regulating IV's, maintain equipment as to readouts, etc.). Utilize hearing to auscultate lung sounds, bowel sounds, hear alarms, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases, and needle puncture wounds. May be exposed to dangerous animals and traffic hazards while home visiting. May encounter patients and other situations which present a potential threat to personal safety. May encounter temperature changes and weather extremes. 10. Hours of Work: Variable Monday - Friday, weekends and holidays as needed. Flexible schedule to accommodate staffing needs. 11. Population Served: Adolescents, adults, geriatrics, and pediatrics. 12. Must have a valid North Carolina driver's license and an operational vehicle.
Salary Range: $72,800 - $78,000 per year This range reflects our commitment to attracting top talent and is based on market rates and individual qualifications. The home health Baylor RN uses the nursing process (assesses, plans, implements, evaluates) to provide patient care in the home setting. Provides individualized patient care for patients in all developmental stages throughout the life span including: Adult - 18-72 years, Geriatric - 72 + years, according to established policies, procedures, guidelines and nursing standards of care. This position is primarily responsible for the initial assessment and case development of patients in all stages of life in their homes based on the nurse's experience and competency evaluation. Will perform non-start-of-care visits as necessary to ensure physician's orders are being followed and patient is receiving quality care. PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age and diagnosis. 2. Effectively and efficiently manages the assessment of new patients and coordinates care with a multi-disciplinary team, and performs follow up visits when necessary. 3. Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. 4. Contributes to program effectiveness. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Current license to practice professional nursing in the State in which providing care (NC/SC). 3. Experience: Two years nursing experience, home health experience preferred. 4. Essential Technical / Motor Skills: Hand/eye coordination in order to give injections, use computer, etc. Must be able to communicate and be literate in the English language. Able to manipulate patient care equipment, to properly transfer and guard patients. 5. Interpersonal Skills: Ability to develop positive interaction with patients, patients' families, physicians and staff in order to effectively care for the patients. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their condition/recovery. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. Able to learn and use supportive services. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight to implement and evaluate plan of care (changing dressings, starting IVs, regulating IV's, maintain equipment as to readouts, etc.). Utilize hearing to auscultate lung sounds, bowel sounds, hear alarms, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases, and needle puncture wounds. May be exposed to dangerous animals and traffic hazards while home visiting. May encounter patients and other situations which present a potential threat to personal safety. May encounter temperature changes and weather extremes. 10. Hours of Work: Typically Fri - Sun, with additional times possible 11. Population Served: Adolescents, adults, geriatrics, and pediatrics. 12. Must have a valid North Carolina driver's license and an operational vehicle.
03/03/2026
Full time
Salary Range: $72,800 - $78,000 per year This range reflects our commitment to attracting top talent and is based on market rates and individual qualifications. The home health Baylor RN uses the nursing process (assesses, plans, implements, evaluates) to provide patient care in the home setting. Provides individualized patient care for patients in all developmental stages throughout the life span including: Adult - 18-72 years, Geriatric - 72 + years, according to established policies, procedures, guidelines and nursing standards of care. This position is primarily responsible for the initial assessment and case development of patients in all stages of life in their homes based on the nurse's experience and competency evaluation. Will perform non-start-of-care visits as necessary to ensure physician's orders are being followed and patient is receiving quality care. PRIMARY JOB DUTIES 1. Assesses, interprets, plans, implements and evaluates patients according to the patient's age and diagnosis. 2. Effectively and efficiently manages the assessment of new patients and coordinates care with a multi-disciplinary team, and performs follow up visits when necessary. 3. Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines. 4. Contributes to program effectiveness. 5. Organizes and performs work effectively and efficiently. 6. Maintains and adjusts schedule to enhance agency performance. 7. Demonstrates a daily commitment to the values of the agency. 8. Demonstrates positive interpersonal relations in dealing with all members of the agency. 9. Maintains and promotes customer satisfaction. 10. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. JOB SPECIFICATIONS 1. Education: Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program. 2. Licensure / Certifications: Current license to practice professional nursing in the State in which providing care (NC/SC). 3. Experience: Two years nursing experience, home health experience preferred. 4. Essential Technical / Motor Skills: Hand/eye coordination in order to give injections, use computer, etc. Must be able to communicate and be literate in the English language. Able to manipulate patient care equipment, to properly transfer and guard patients. 5. Interpersonal Skills: Ability to develop positive interaction with patients, patients' families, physicians and staff in order to effectively care for the patients. 6. Essential Physical Requirements: Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care. Requires frequent pushing, moving, lifting of patients. Positioning of patients, giving patients baths and ambulating patients expending much physical effort. Occasionally requires reaching overhead, stair climbing and fine motor manipulation. 7. Essential Mental Abilities: Must be able to assess a patient's condition, formulate a plan of care, select appropriate interventions, evaluate patient's response to care/treatment, and to explain/teach patients about their condition/recovery. Requires higher level of mental faculties accompanied by short-and long-term memory. Able to prioritize duties, learn new skills and techniques in patient care. Able to learn and use supportive services. 8. Essential Sensory Requirements: Ability to visually assess patients and to utilize sight to implement and evaluate plan of care (changing dressings, starting IVs, regulating IV's, maintain equipment as to readouts, etc.). Utilize hearing to auscultate lung sounds, bowel sounds, hear alarms, and effectively communicate with patients, families, physician, and staff. 9. Exposure to Hazards: Noise, exposure to blood borne pathogens and body fluids, infectious diseases, and needle puncture wounds. May be exposed to dangerous animals and traffic hazards while home visiting. May encounter patients and other situations which present a potential threat to personal safety. May encounter temperature changes and weather extremes. 10. Hours of Work: Typically Fri - Sun, with additional times possible 11. Population Served: Adolescents, adults, geriatrics, and pediatrics. 12. Must have a valid North Carolina driver's license and an operational vehicle.
PRIMARY JOB DUTIES 1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers. 2. Ensures agency compliance with applicable laws, regulations and accreditation standards. 3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility. 4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget. 5. Contributes to program effectiveness. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance the Market's performance. 8. Demonstrates a daily commitment to the values and culture of Well Care. 9. Demonstrates positive interpersonal relations in dealing with all members of the organization. 10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis. 11. Maintains confidentiality. 1.0 20% CUSTOMER SERVICE: 1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by: Agency responds to all customers in a courteous, sensitive and respectful manner. Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures. Participates in community outreach activities that promote goals and objectives of the Market. 1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available. 2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT 2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals. 2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.) 2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by: Negotiating contracts for services that are more favorable to the Agency. Changing processes that increase efficiencies and/or reduce salary or non-salary expense. Eliminating activities that are non-productive. Meeting strategic targets for direct and total cost per visit. 2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations. 3.0 15% HUMAN RESOURCE MANAGEMENT 3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by: Managing by walking around on all shifts. Completing employee performance appraisals when due. Maintaining the progressive disciplinary process with counseling and documentation. Applies agency policy consistently across all positions. 3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average. 4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES 4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies. 4.2 5% Admissions will meet or exceed annual agency goal. 4.3 5% Completes annual agency evaluation. 5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK 5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by: Communicating in a positive and productive manner, demonstrating respect for team members. Managing stress and personal feelings without negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional/personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other Well Care company team members. Gathers feedback and input from the staff when making changes in the agency. 5.2 10% Creates an environment of accountability as evidenced by Staff members demonstrate OASIS competency. Agency demonstrated effective care planning and utilization management. Measures of Success are signed by all staff and implemented with monthly review for staff. Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual. 5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner. 6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION 6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by: Being an active participant in community service projects, service clubs or associations. Taking leadership role in community activities. Being an active member in local, state and/or national professional organizations. Taking a leadership role in professional organizations. JOB SPECIFICATIONS 1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred. 2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting. 3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field. 4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate. 5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc. 6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor's offices. 7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills. 8. Essential sensory requirements: Ability to see, hear and communicate verbally. 9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters. 10. Hours of Work: Hours are flexible to meet the needs of the agency. 11. Must have valid North Carolina or South Carolina driver's license and an operational vehicle.
03/03/2026
Full time
PRIMARY JOB DUTIES 1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers. 2. Ensures agency compliance with applicable laws, regulations and accreditation standards. 3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility. 4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget. 5. Contributes to program effectiveness. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance the Market's performance. 8. Demonstrates a daily commitment to the values and culture of Well Care. 9. Demonstrates positive interpersonal relations in dealing with all members of the organization. 10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis. 11. Maintains confidentiality. 1.0 20% CUSTOMER SERVICE: 1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by: Agency responds to all customers in a courteous, sensitive and respectful manner. Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures. Participates in community outreach activities that promote goals and objectives of the Market. 1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available. 2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT 2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals. 2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.) 2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by: Negotiating contracts for services that are more favorable to the Agency. Changing processes that increase efficiencies and/or reduce salary or non-salary expense. Eliminating activities that are non-productive. Meeting strategic targets for direct and total cost per visit. 2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations. 3.0 15% HUMAN RESOURCE MANAGEMENT 3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by: Managing by walking around on all shifts. Completing employee performance appraisals when due. Maintaining the progressive disciplinary process with counseling and documentation. Applies agency policy consistently across all positions. 3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average. 4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES 4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies. 4.2 5% Admissions will meet or exceed annual agency goal. 4.3 5% Completes annual agency evaluation. 5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK 5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by: Communicating in a positive and productive manner, demonstrating respect for team members. Managing stress and personal feelings without negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional/personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other Well Care company team members. Gathers feedback and input from the staff when making changes in the agency. 5.2 10% Creates an environment of accountability as evidenced by Staff members demonstrate OASIS competency. Agency demonstrated effective care planning and utilization management. Measures of Success are signed by all staff and implemented with monthly review for staff. Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual. 5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner. 6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION 6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by: Being an active participant in community service projects, service clubs or associations. Taking leadership role in community activities. Being an active member in local, state and/or national professional organizations. Taking a leadership role in professional organizations. JOB SPECIFICATIONS 1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred. 2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting. 3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field. 4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate. 5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc. 6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor's offices. 7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills. 8. Essential sensory requirements: Ability to see, hear and communicate verbally. 9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters. 10. Hours of Work: Hours are flexible to meet the needs of the agency. 11. Must have valid North Carolina or South Carolina driver's license and an operational vehicle.