Birchwood at Spring Lake HOA

Administrative Assistant - Clubhouse Administrator Suffolk County, Long Island Responsibilities Include, But Are Not Limited To: • Provide daily administrative support to the Property Manager in all day-to-day clubhouse and community operations. • Answer and route phone calls promptly and professionally; manage voicemails and ensure timely follow-up. • Manage, resend, and organize community email communications; maintain a high level of accuracy and professionalism in resident-facing correspondence. • Upload documents, notices, and community updates to the HOA/community website to ensure timely and transparent communication. • Execute assigned projects from the Board of Directors and Property Manager, ensuring tasks are completed accurately and within expected timelines. • Communicate with vendors, contractors, and service providers to coordinate schedules, request quotes, follow up on work orders, and ensure service delivery aligns with community expectations. • Perform general office and clerical duties including typing, filing, scanning, printing, mailing, and maintaining organized records. • Utilize Microsoft Office Suite (Word, Excel, PowerPoint) proficiently for document creation, data entry, spreadsheets, and reporting. • Create and prepare professional correspondence, announcements, and notices on behalf of the Board of Directors for distribution to the community. • Interface with residents and respond to inquiries with courtesy, clarity, and professionalism. • Utilize specialized software systems, including security or access-control platforms, to support community operations. • Support overall office workflow to ensure efficient operations and high resident satisfaction. • Attend community functions and events in support of clubhouse and Board initiatives. Qualifications: • Associate degree preferred; High School diploma or equivalent required. • Minimum of one year of administrative and/or clerical experience. • Strong organizational, interpersonal, and communication skills. • Ability to compose clear and professional business letters and resident correspondence. • Proficient in Microsoft Office; comfortable learning and using new technology and specialized systems. • Highly detail-oriented, reliable, and capable of managing multiple tasks simultaneously. • Professional and courteous demeanor when interacting with residents, vendors, and team members. Additional Requirements: • Professional references required. • Background check required. • Equal Opportunity Employer (EOE).