Creation Technologies
Newark, New York
Position Title: Director Program Management Location: Newark, NY USA Position Type: Full time Req ID: JR5462 Description: It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As Director of Program Management, you will lead the site's program management team and play a central role in shaping strategies that balance customer expectations with organizational goals. You will serve as the voice of the customer inside the business and represent the business externally, driving account strategies that deliver both revenue growth and profitability. In this role, you will develop customer roadmaps, align cross-functional teams, and standardize best practices to ensure consistency and excellence. Partnering closely with Business Development, you will oversee proposal preparation, guide project plans for both new and established customers, and review Customer Focused Team (CFT) performance to elevate service, financial results, quality, delivery, and value-added opportunities. As a key member of the leadership team, you will manage a diverse portfolio of accounts, set the standard for program management excellence, and champion initiatives that create lasting impact on business performance. DUTIES AND RESPONSIBILITIES include, but not limited to: Lead the program management team by setting clear goals, holding team members accountable, and providing direction. Manage account program operations within a CFT matrix, collaborating across production, planning, materials, quality, engineering, and business development functions. Equip Program Managers with tools and training to deliver on time and within budget, while supporting pricing strategies for new business opportunities. Ensure effective management of operational metrics such as on-time delivery, quality, responsiveness, cost, and technology usage, addressing deviations with corrective actions. Build and foster a high-performing team that drives revenue growth, meets financial targets, and cultivates a culture of excellence and innovation. Mentor Program Managers in stakeholder alignment, communication, meeting leadership, and customer updates. Oversee program expenditures, budget planning, revenue and material forecasting, and Profit & Loss (P&L) variance resolution, ensuring Return on Investment (ROI) and financial performance. Lead program quoting and requoting activities, conduct financial and operational reviews, and present during Customer Strategic Business Reviews. Support the execution of new programs to meet budget, schedule, and technical goals while identifying new business opportunities within existing accounts. Travel as required (up to 10%). Other duties and responsibilities as assigned. QUALIFICATIONS: Bachelor's degree or equivalent combination of education and experience. Masters (Communications, Business or Finance) desired. 10+ Years of progressive EMS experience, with a proven track record of success in leading complex projects. Minimum 3 years of supervisory and leadership experience SKILLS REQUIRED Strategic, long-term planning skills with the ability to drive organizational output and impact business unit performance. Expertise in establishing professional standards and governance for Project Management (PM) functions. Leadership skills in Project Management with comprehensive knowledge of operations, customer service, and business unit targets. Ability to design, facilitate, and deliver Program Management-related training programs. Advanced proficiency in MS Office Suite (Excel, Teams, Outlook, PowerPoint, MS Project) and Enterprise Resource Planning (ERP) systems, particularly for analyzing and presenting complex data. Strong analytical and problem-solving abilities to identify risks and propose objective solutions. Certification as a Six Sigma Green Belt. In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $150,000-$185,000 per year. Full-time employees are also eligible for performance-based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. The specific programs and options available to an employee may vary depending on the date of hire, schedule type, and hours worked. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Canada: Title for the position will be in accordance with applicable national and local laws. About Us: 3,000+ Industry all-stars. Entrepreneurial thinkers. Thoughtful collaborators. Bold problem-solvers. Passionate change-makers. Creation fosters a community of commitment, comradery, integrity, and inclusion. At our core, we know it's our people who make us a leading Global Electronic Manufacturing Services provider. That's why Creation genuinely invests in our people, instilling family like values and a diverse, dynamic, and rewarding work environment where people learn, work, and grow together. Creation truly cares, inspiring employees to grow, develop and advance their careers. At Creation, we pride ourselves in our people, our culture, and our corporate purpose, it's rooted in everything that we do. PIfa3da5305b07-1527
Position Title: Director Program Management Location: Newark, NY USA Position Type: Full time Req ID: JR5462 Description: It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As Director of Program Management, you will lead the site's program management team and play a central role in shaping strategies that balance customer expectations with organizational goals. You will serve as the voice of the customer inside the business and represent the business externally, driving account strategies that deliver both revenue growth and profitability. In this role, you will develop customer roadmaps, align cross-functional teams, and standardize best practices to ensure consistency and excellence. Partnering closely with Business Development, you will oversee proposal preparation, guide project plans for both new and established customers, and review Customer Focused Team (CFT) performance to elevate service, financial results, quality, delivery, and value-added opportunities. As a key member of the leadership team, you will manage a diverse portfolio of accounts, set the standard for program management excellence, and champion initiatives that create lasting impact on business performance. DUTIES AND RESPONSIBILITIES include, but not limited to: Lead the program management team by setting clear goals, holding team members accountable, and providing direction. Manage account program operations within a CFT matrix, collaborating across production, planning, materials, quality, engineering, and business development functions. Equip Program Managers with tools and training to deliver on time and within budget, while supporting pricing strategies for new business opportunities. Ensure effective management of operational metrics such as on-time delivery, quality, responsiveness, cost, and technology usage, addressing deviations with corrective actions. Build and foster a high-performing team that drives revenue growth, meets financial targets, and cultivates a culture of excellence and innovation. Mentor Program Managers in stakeholder alignment, communication, meeting leadership, and customer updates. Oversee program expenditures, budget planning, revenue and material forecasting, and Profit & Loss (P&L) variance resolution, ensuring Return on Investment (ROI) and financial performance. Lead program quoting and requoting activities, conduct financial and operational reviews, and present during Customer Strategic Business Reviews. Support the execution of new programs to meet budget, schedule, and technical goals while identifying new business opportunities within existing accounts. Travel as required (up to 10%). Other duties and responsibilities as assigned. QUALIFICATIONS: Bachelor's degree or equivalent combination of education and experience. Masters (Communications, Business or Finance) desired. 10+ Years of progressive EMS experience, with a proven track record of success in leading complex projects. Minimum 3 years of supervisory and leadership experience SKILLS REQUIRED Strategic, long-term planning skills with the ability to drive organizational output and impact business unit performance. Expertise in establishing professional standards and governance for Project Management (PM) functions. Leadership skills in Project Management with comprehensive knowledge of operations, customer service, and business unit targets. Ability to design, facilitate, and deliver Program Management-related training programs. Advanced proficiency in MS Office Suite (Excel, Teams, Outlook, PowerPoint, MS Project) and Enterprise Resource Planning (ERP) systems, particularly for analyzing and presenting complex data. Strong analytical and problem-solving abilities to identify risks and propose objective solutions. Certification as a Six Sigma Green Belt. In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $150,000-$185,000 per year. Full-time employees are also eligible for performance-based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. The specific programs and options available to an employee may vary depending on the date of hire, schedule type, and hours worked. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Canada: Title for the position will be in accordance with applicable national and local laws. About Us: 3,000+ Industry all-stars. Entrepreneurial thinkers. Thoughtful collaborators. Bold problem-solvers. Passionate change-makers. Creation fosters a community of commitment, comradery, integrity, and inclusion. At our core, we know it's our people who make us a leading Global Electronic Manufacturing Services provider. That's why Creation genuinely invests in our people, instilling family like values and a diverse, dynamic, and rewarding work environment where people learn, work, and grow together. Creation truly cares, inspiring employees to grow, develop and advance their careers. At Creation, we pride ourselves in our people, our culture, and our corporate purpose, it's rooted in everything that we do. PIfa3da5305b07-1527
Creation Technologies
Newark, New York
Position Title: Director of Operations Location: Newark, NY USA Position Type: Full time Req ID: JR5470 Description: It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As a Director of Operations, you will be a pivotal member of the Business Unit Leadership Team, driving operational excellence and shaping the future of our production strategy. You will oversee capacity planning and resource management at the highest level, ensuring our operations are agile, efficient, and primed for growth. In this role, you will lead and inspire production teams, aligning their efforts to achieve and exceed our Lean Scorecard targets while fostering a culture of continuous improvement and high performance. DUTIES/RESPONSIBILITIES include, but not limited to: Responsible for the business unit's operations capacity planning and resources Develop and lead the execution of a production strategy that supports the site objectives for Safety, Cost, Quality and Delivery Drive actions to improve process flow and manage production staffing requirements to retain flexibility and optimum productivity Drive on-time delivery processes using a combination of lean tools and the selective application of enabling technologies that eliminate non-value-added activities, reduce errors, and increase customer satisfaction Work with the GM on establishing an annual manufacturing budget, including capital equipment Coach team members and continue to support the Creation Core Values while developing a strong culture Serve as a member of the Business Unit's Leadership Team and play a key role in the achievement of the Company's Vision and Strategy within the business unit Support other areas of the company with respect to joint initiatives QUALIFICATIONS: Bachelor's degree or equivalent combination of education & experience 5+ years of electronics (product) manufacturing industry Ability to create and maintain a capacity plan for production Familiarity and understanding of electronic assembly/test practices and techniques Must possess outstanding communication skills, both written and verbal Understanding of lean, continuous improvement, quality and related topics, with relevant work experience Must be driven by high degree of integrity and professional standards Entrepreneurial, innovative, flexible team player with a good business acumen, high degree of personal initiative, strong leadership and people skills and effective presentation abilities This position provides access to technology regulated by U.S. export controls. Therefore, any job offer will be contingent upon the applicant's ability to comply with these export control regulations. US Citizen or lawful permanent resident or a protected individual under the Immigration and Naturalization Act. WORKING ENVIRONMENT: Physical Demands As expected within a typical office type environment Mental Demands Capable of accepting and completing work assignments with minimal supervision in a highly motivated manner, fast paced and high-pressure situations Working Conditions Professional appearance and presentation. The working environment is generally clean; however, the incumbent may be exposed to occasionally dust. The incumbent is required to wear safety clothing and gears while working in safety sensitive areas. Otherwise, office/business casual attire is appropriate In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $130,000-$175,000 per year. Full-time employees are also eligible for performance based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. The specific programs and options available to an employee may vary depending on the date of hire, schedule type, and hours worked. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Canada: Title for the position will be in accordance with applicable national and local laws. About Us: 3,000+ Industry all-stars. Entrepreneurial thinkers. Thoughtful collaborators. Bold problem-solvers. Passionate change-makers. Creation fosters a community of commitment, comradery, integrity, and inclusion. At our core, we know it's our people who make us a leading Global Electronic Manufacturing Services provider. That's why Creation genuinely invests in our people, instilling family like values and a diverse, dynamic, and rewarding work environment where people learn, work, and grow together. Creation truly cares, inspiring employees to grow, develop and advance their careers. At Creation, we pride ourselves in our people, our culture, and our corporate purpose, it's rooted in everything that we do. PIe98fc489bd0e-1520
Position Title: Director of Operations Location: Newark, NY USA Position Type: Full time Req ID: JR5470 Description: It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As a Director of Operations, you will be a pivotal member of the Business Unit Leadership Team, driving operational excellence and shaping the future of our production strategy. You will oversee capacity planning and resource management at the highest level, ensuring our operations are agile, efficient, and primed for growth. In this role, you will lead and inspire production teams, aligning their efforts to achieve and exceed our Lean Scorecard targets while fostering a culture of continuous improvement and high performance. DUTIES/RESPONSIBILITIES include, but not limited to: Responsible for the business unit's operations capacity planning and resources Develop and lead the execution of a production strategy that supports the site objectives for Safety, Cost, Quality and Delivery Drive actions to improve process flow and manage production staffing requirements to retain flexibility and optimum productivity Drive on-time delivery processes using a combination of lean tools and the selective application of enabling technologies that eliminate non-value-added activities, reduce errors, and increase customer satisfaction Work with the GM on establishing an annual manufacturing budget, including capital equipment Coach team members and continue to support the Creation Core Values while developing a strong culture Serve as a member of the Business Unit's Leadership Team and play a key role in the achievement of the Company's Vision and Strategy within the business unit Support other areas of the company with respect to joint initiatives QUALIFICATIONS: Bachelor's degree or equivalent combination of education & experience 5+ years of electronics (product) manufacturing industry Ability to create and maintain a capacity plan for production Familiarity and understanding of electronic assembly/test practices and techniques Must possess outstanding communication skills, both written and verbal Understanding of lean, continuous improvement, quality and related topics, with relevant work experience Must be driven by high degree of integrity and professional standards Entrepreneurial, innovative, flexible team player with a good business acumen, high degree of personal initiative, strong leadership and people skills and effective presentation abilities This position provides access to technology regulated by U.S. export controls. Therefore, any job offer will be contingent upon the applicant's ability to comply with these export control regulations. US Citizen or lawful permanent resident or a protected individual under the Immigration and Naturalization Act. WORKING ENVIRONMENT: Physical Demands As expected within a typical office type environment Mental Demands Capable of accepting and completing work assignments with minimal supervision in a highly motivated manner, fast paced and high-pressure situations Working Conditions Professional appearance and presentation. The working environment is generally clean; however, the incumbent may be exposed to occasionally dust. The incumbent is required to wear safety clothing and gears while working in safety sensitive areas. Otherwise, office/business casual attire is appropriate In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $130,000-$175,000 per year. Full-time employees are also eligible for performance based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. The specific programs and options available to an employee may vary depending on the date of hire, schedule type, and hours worked. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Canada: Title for the position will be in accordance with applicable national and local laws. About Us: 3,000+ Industry all-stars. Entrepreneurial thinkers. Thoughtful collaborators. Bold problem-solvers. Passionate change-makers. Creation fosters a community of commitment, comradery, integrity, and inclusion. At our core, we know it's our people who make us a leading Global Electronic Manufacturing Services provider. That's why Creation genuinely invests in our people, instilling family like values and a diverse, dynamic, and rewarding work environment where people learn, work, and grow together. Creation truly cares, inspiring employees to grow, develop and advance their careers. At Creation, we pride ourselves in our people, our culture, and our corporate purpose, it's rooted in everything that we do. PIe98fc489bd0e-1520