TMR Management LLC

Job Summary: The Sales Counselor is an integral part of our team's effort to maintain a high occupancy at our communities. The sales Counselor will assist the team with prospect inquiries, collecting paperwork and tours. Supervisory Responsibilities: None. Duties/Responsibilities: Achieve maximum occupancy and revenue levels by keeping and building at or above budgeted monthly occupancy. Handle and coordinate all aspects of the sale process from inquiry calls, cold calling, conducting tours, follow-up calls and communication, lead management software updates, and closing the sale. Ensure community staff identified as back-up for inquiries/tours is up-to-date and inquiry process to ensure inquiries are handled properly at all times. Work closely with the management team on developing, implementing strategies and an ongoing 90-day plan for increasing qualified inquiries, traffic and sales, which can include, but are not limited to: Community Events Educational Seminars Professional Networking Advertising Public Relations Assists with weekly marketing report for delivery to corporate on inquiries, tours, move-ins, move-outs, and outreach for each week. Capture key data on inquiries and log into lead management software within 24 hours of inquiry so all inquiries are documented. All existing inquiries in the software system need to have "next steps" scheduled to maintain constant contact. Performs other duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Exceptional customer service skills. Must be computer savvy and comfortable with technology. Must be Organized with attention to detail. Proven ability to develop and maintain relationships with prospective residents and families. Education and Experience: Experience/Knowledge in marketing and sales. Minimum three (3) years' experience in marketing and sales and/or knowledge of senior living industry Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. Reliable Transportation and travel to prospective resident's homes may be necessary on occasion. PI370a676556dc-9253

Description: Golden Bell Senior Living is seeking a Clinical Outreach Liaison / Home Care Business Development Coordinator to support the growth of Cumberland Village at Home in the Aiken community. This role is responsible for building relationships with referral sources, supporting client inquiries, assisting with assessments and care coordination, and promoting our home care services throughout the local market. The ideal candidate will have experience in senior care, home care, healthcare sales, community outreach, or business development. This position requires someone who is comfortable networking in the community, following up with referral partners, communicating with families, and helping connect prospective clients with the appropriate services. Base salary of $52,000 plus commission based on percentage of sales. On-target earnings are approximately $75,000-$85,000 annually, with top performer earnings approximately $102,000-$117,000 based on performance. Final compensation based on experience. Conduct in-home consultations and client assessments Meet with prospective clients and families to discuss care needs Coordinate service start-up and client onboarding Develop and maintain individualized care plans Perform supervisory visits, client reassessments, caregiver observations, and service reviews in accordance with agency policy and state requirements. Represent CV at Home at community events, health fairs, and networking opportunities Track referral activity and client conversions Maintain regular communication with clients, families, and caregivers Monitor client satisfaction and address concerns Assist with caregiver coordination and scheduling needs Maintain accurate documentation and service records Support census growth and client retention initiatives Assist prospective clients and families through the inquiry, assessment, and service enrollment process. Develop and maintain referral relationships with hospitals, physicians, rehabilitation facilities, senior living communities, community organizations, and other referral sources. Represent CV at Home at networking events, health fairs, educational seminars, and community outreach activities to support agency growth. Assist prospective clients and families through the assessment, enrollment, and service initiation process while promoting appropriate service recommendations. Requirements: Required Skills/Abilities: Strong interpersonal, customer service, and relationship-building skills. Excellent verbal and written communication skills. Ability to establish and maintain working relationships with government agencies, community leaders, and the general public. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times, stressful environment. Proficient with Microsoft Office Suite or related software. Education and Experience: Associate's degree, Bachelor's degree, or equivalent relevant experience preferred. Experience in senior living, healthcare, home care, sales, marketing, customer service, admissions, case management, or business development preferred Strong communication and relationship-building skills Comfortable meeting with clients and families in their homes Ability to work independently and manage multiple priorities Strong organizational and follow-up skills Experience conducting assessments or consultations preferred Valid driver's license and reliable transportation required Ability to travel throughout Aiken and surrounding service areas Transportation Requirements Valid driver's license required. Reliable personal vehicle required. Must maintain automobile insurance meeting company requirements. Ability to travel throughout Aiken and surrounding service areas. Must meet eligibility requirements under the CV at Home Driver Qualification and Vehicle Use Policy. Physical Requirements: Prolonged periods sitting, standing, driving, and working on a computer. Must be able to lift, transfer, push, pull, and assist clients as necessary in accordance with assigned duties. Compensation details: 0 Yearly Salary PIa2d0c01ec5-