Definition Church
Greensboro, North Carolina
Core Competencies Strong relational leadership and volunteer development skills Organizational and systems-thinking ability Pastoral heart with operational follow-through Ability to recruit, train, and sustain healthy volunteer teams Clear communication and teaching facilitation skills Cultural leadership that fosters unity, excellence, and care Comfort managing databases, registrations, and attendance tracking Job Summary The Serve Director provides leadership, oversight, and pastoral care for all serve teams and serve opportunities at the assigned campus. This role exists to help people take meaningful next steps in serving, ensure healthy and effective volunteer teams, and cultivate a culture of excellence, care, and engagement across all serve environments. The Serve Director also supports pastoral care functions and oversees prayer request management, contributing to the overall spiritual health of the church. Key Responsibilities Serve Oversee serve teams and serve opportunities, including, but not limited to: Team recruitment, leadership development, and training Serve registrations, attendance, and other database requirements Development of teams in the following areas: Guest Experience (Host, Usher, Parking), Prayer, Prison, and any other teams deemed necessary to create an excellent guest experience Help facilitate and oversee the process of assimilating new people onto serve teams Help maintain and develop a healthy culture amongst all of our serve teams including, but not limited to guest experiences, next gen and worship teams. Other Facilitate and/or teach at experiences and programs designed to help people engage in serving and engaging in the church. These include, but are not limited to: Serve Team Orientation Core Assist with pastoral care responsibilities as needed at the assigned campus, including, but not limited to completing Pastoral Assessments Oversee the management of all online prayer requests Required Qualifications Education Four-year bachelor's degree is preferred Additional ministry or seminary training is ideal Completion of Cultivate Leadership Institute or some similar leadership training is preferred Experience 3+ years attending Definition Church, an ARC Church or something similar 3+ years serving in a position of leadership 3+ years leading groups or teams Speaking/Teaching experience (from 10-200 people) Performance Metrics & Expectations Growth and health of serve teams Volunteer engagement, retention, and leadership development Effective onboarding and assimilation of new volunteers Accuracy and consistency of serve-related data and systems Quality and consistency of serve opportunities and guest experience Timely and organized management of prayer requests and pastoral follow-up Work Environment & Schedule On-site, campus-based role Regular weekday hours with required weekend availability Sunday serving and leadership responsibilities are considered part of the role Occasional evening commitments for trainings, orientations, and serve events Growth & Career Path Future opportunities may include expanded campus leadership responsibilities, serve systems oversight, or broader pastoral leadership roles, depending on gifting, performance, and church needs. Definition Church is committed to developing leaders and providing growth opportunities aligned with calling and capacity.
Core Competencies Strong relational leadership and volunteer development skills Organizational and systems-thinking ability Pastoral heart with operational follow-through Ability to recruit, train, and sustain healthy volunteer teams Clear communication and teaching facilitation skills Cultural leadership that fosters unity, excellence, and care Comfort managing databases, registrations, and attendance tracking Job Summary The Serve Director provides leadership, oversight, and pastoral care for all serve teams and serve opportunities at the assigned campus. This role exists to help people take meaningful next steps in serving, ensure healthy and effective volunteer teams, and cultivate a culture of excellence, care, and engagement across all serve environments. The Serve Director also supports pastoral care functions and oversees prayer request management, contributing to the overall spiritual health of the church. Key Responsibilities Serve Oversee serve teams and serve opportunities, including, but not limited to: Team recruitment, leadership development, and training Serve registrations, attendance, and other database requirements Development of teams in the following areas: Guest Experience (Host, Usher, Parking), Prayer, Prison, and any other teams deemed necessary to create an excellent guest experience Help facilitate and oversee the process of assimilating new people onto serve teams Help maintain and develop a healthy culture amongst all of our serve teams including, but not limited to guest experiences, next gen and worship teams. Other Facilitate and/or teach at experiences and programs designed to help people engage in serving and engaging in the church. These include, but are not limited to: Serve Team Orientation Core Assist with pastoral care responsibilities as needed at the assigned campus, including, but not limited to completing Pastoral Assessments Oversee the management of all online prayer requests Required Qualifications Education Four-year bachelor's degree is preferred Additional ministry or seminary training is ideal Completion of Cultivate Leadership Institute or some similar leadership training is preferred Experience 3+ years attending Definition Church, an ARC Church or something similar 3+ years serving in a position of leadership 3+ years leading groups or teams Speaking/Teaching experience (from 10-200 people) Performance Metrics & Expectations Growth and health of serve teams Volunteer engagement, retention, and leadership development Effective onboarding and assimilation of new volunteers Accuracy and consistency of serve-related data and systems Quality and consistency of serve opportunities and guest experience Timely and organized management of prayer requests and pastoral follow-up Work Environment & Schedule On-site, campus-based role Regular weekday hours with required weekend availability Sunday serving and leadership responsibilities are considered part of the role Occasional evening commitments for trainings, orientations, and serve events Growth & Career Path Future opportunities may include expanded campus leadership responsibilities, serve systems oversight, or broader pastoral leadership roles, depending on gifting, performance, and church needs. Definition Church is committed to developing leaders and providing growth opportunities aligned with calling and capacity.
Definition Church
Greensboro, North Carolina
Core Competencies Strong leadership and administrative gifting High relational intelligence and ability to support and care for leaders and volunteers Strong organizational and project management skills Ability to manage details while maintaining strategic perspective Excellent written and verbal communication Ability to work collaboratively across departments Servant-hearted, proactive, and highly dependable Pastoral sensitivity and discretion with confidential information Job Summary This dual-role position provides leadership, direction, and administration for Serve Trips (International) and Serve Opportunities (Regional), while also providing high-level executive support to the Lead Pastor. The Serve Trips Director component ensures strategic development, execution, and care surrounding church-wide serving initiatives. The Executive Assistant component exists to help steward the Lead Pastor's time, communication, relationships, and priorities with excellence and integrity. This role is key to advancing the church's mission, supporting leadership health, and mobilizing the church to serve locally, regionally, and globally. Key Responsibilities Serve Trips & Opportunities Director Provide leadership and oversight for Serve Trips (Regional and International) and Serve Opportunities (Drives, Serve Center, Prison Ministry, etc.) aligned with the church's mission and values Plan, organize, and execute aspects of Serve Trips, including maintaining partner relationships, managing logistics, overseeing budgets, and preparing participants along with trip leadership Develop and manage Serve Opportunities that create accessible pathways for our church to serve our city Cultivate and maintain strong relationships with international, regional and local ministry partners and organizations including our Serve Center partnership Recruit, train, and equip trip leaders and volunteers for both international and regional serve initiatives Oversee participant application processes, communication, orientation meetings, and post-trip debriefs Collaborate with pastoral staff, ministry teams, and departments to integrate serve opportunities into the broader life of the church Manage budgets related to serve initiatives Track participation, impact, and outcomes of Serve Trips and Opportunities to help evaluate and continually improve serve initiatives. Executive Assistant Manage executive calendars, scheduling, email correspondence, and day-to-day communication on behalf of leadership Assist with budget tracking, expense management, and confidential records Help arrange and schedule meetings, travel, events, and special projects, ensuring smooth logistics and timely completion Serve as a trusted point of contact, responding to requests, supporting leadership priorities, and handling sensitive information with discretion Coordinate internal and external communication, including newsletters, announcements, and collaboration with creative or communications teams Provide high-level administrative support, including meeting preparation, note editing, document organization, and follow-up coordination Required Qualifications Education High school diploma required; higher education preferred Experience Demonstrated administrative and organizational leadership experience Experience coordinating events, projects, or teams Experience working/leading within a church or ministry environment Preferred Qualifications Education Ministry training or related education Experience Experience leading serve trips, missions, or outreach initiatives Ministry or nonprofit leadership experience Previous Executive Assistant or senior leadership support experience Performance Metrics & Expectations Effective execution of Serve Trips and Serve Opportunities Strong relational leadership with volunteers and ministry partners High level of organization and proactive administration Excellent communication and responsiveness Confidentiality and trustworthiness Positive feedback from Lead Pastor and leadership team Demonstrated alignment with church mission and staff culture Work Environment & Schedule Full-time role Primarily in-office Sunday morning presence expected and considered part of the role Occasional evenings and weekends required Travel for Serve Trips (as needed) Growth & Career Path Future opportunities may include expanded leadership responsibilities in church-wide serving initiatives, ministry leadership development, and increased executive leadership support roles depending on gifting, calling, and church needs.
Core Competencies Strong leadership and administrative gifting High relational intelligence and ability to support and care for leaders and volunteers Strong organizational and project management skills Ability to manage details while maintaining strategic perspective Excellent written and verbal communication Ability to work collaboratively across departments Servant-hearted, proactive, and highly dependable Pastoral sensitivity and discretion with confidential information Job Summary This dual-role position provides leadership, direction, and administration for Serve Trips (International) and Serve Opportunities (Regional), while also providing high-level executive support to the Lead Pastor. The Serve Trips Director component ensures strategic development, execution, and care surrounding church-wide serving initiatives. The Executive Assistant component exists to help steward the Lead Pastor's time, communication, relationships, and priorities with excellence and integrity. This role is key to advancing the church's mission, supporting leadership health, and mobilizing the church to serve locally, regionally, and globally. Key Responsibilities Serve Trips & Opportunities Director Provide leadership and oversight for Serve Trips (Regional and International) and Serve Opportunities (Drives, Serve Center, Prison Ministry, etc.) aligned with the church's mission and values Plan, organize, and execute aspects of Serve Trips, including maintaining partner relationships, managing logistics, overseeing budgets, and preparing participants along with trip leadership Develop and manage Serve Opportunities that create accessible pathways for our church to serve our city Cultivate and maintain strong relationships with international, regional and local ministry partners and organizations including our Serve Center partnership Recruit, train, and equip trip leaders and volunteers for both international and regional serve initiatives Oversee participant application processes, communication, orientation meetings, and post-trip debriefs Collaborate with pastoral staff, ministry teams, and departments to integrate serve opportunities into the broader life of the church Manage budgets related to serve initiatives Track participation, impact, and outcomes of Serve Trips and Opportunities to help evaluate and continually improve serve initiatives. Executive Assistant Manage executive calendars, scheduling, email correspondence, and day-to-day communication on behalf of leadership Assist with budget tracking, expense management, and confidential records Help arrange and schedule meetings, travel, events, and special projects, ensuring smooth logistics and timely completion Serve as a trusted point of contact, responding to requests, supporting leadership priorities, and handling sensitive information with discretion Coordinate internal and external communication, including newsletters, announcements, and collaboration with creative or communications teams Provide high-level administrative support, including meeting preparation, note editing, document organization, and follow-up coordination Required Qualifications Education High school diploma required; higher education preferred Experience Demonstrated administrative and organizational leadership experience Experience coordinating events, projects, or teams Experience working/leading within a church or ministry environment Preferred Qualifications Education Ministry training or related education Experience Experience leading serve trips, missions, or outreach initiatives Ministry or nonprofit leadership experience Previous Executive Assistant or senior leadership support experience Performance Metrics & Expectations Effective execution of Serve Trips and Serve Opportunities Strong relational leadership with volunteers and ministry partners High level of organization and proactive administration Excellent communication and responsiveness Confidentiality and trustworthiness Positive feedback from Lead Pastor and leadership team Demonstrated alignment with church mission and staff culture Work Environment & Schedule Full-time role Primarily in-office Sunday morning presence expected and considered part of the role Occasional evenings and weekends required Travel for Serve Trips (as needed) Growth & Career Path Future opportunities may include expanded leadership responsibilities in church-wide serving initiatives, ministry leadership development, and increased executive leadership support roles depending on gifting, calling, and church needs.
