Legendary Dogs (Dogtopia)

Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work! What we offer: Let's look at what Dogtopia does for you. It's always bring your dog to work day! Education in basic dog obedience and training Fun, dynamic team culture Career progression based on performance Additional certification programs available Competitive wages with flexibility in scheduling Learn key skills related to customer service, teamwork, or even sales Benefits for Full-Time team members Now that we have the fun out of the way, let's get into the what you can offer us. Day to Day Duties Selling daycare enrollments Leading tours of our facility Booking Meet & Greet appointments on the phone Making phone calls to leads Following-up with Pet Parents and Dogs via phone and text Posting to Instagram and Facebook Using computer software including MS Office, iOS and more Multi-tasking delivering customer service while balancing needs of Canine Coaches in playrooms Cleaning Managing a POS system Greeting EVERYONE that walks into Dogtopia! Understanding Dogtopia's Noble Cause Understanding our Dogtopia-isms The Rules by which we, as DOGTOPIANS live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It's the Most Exciting Day Ever! Clean and Safe Environment -to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia's safety and cleaning standards. Inventory management of office supplies. Communicates behavior modification plans to pet parents and any behavior challenges. Customer Service & Presentation Maintains a neat and organized Front Desk team and area at all times. A self-starting individual with VERY STRONG organizational skills Sets the example for the team on the 3 S's (smile, story and satisfaction) and hold accountable to internal and external customer service standards. Answering Phones, emails and questions from Pet Parents Strive for high customer review ratings! ENJOY your team! GROW your team! And PLAY to your fullest potential As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: Qualifications: Must love dogs Ability to spend up to 100% of work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast paced environment Strong customer service skills, along with customer tolerant Ability to make/take phone calls while still assisting lobby Must be comfortable with upselling Job Type: Part-time Benefits: Employee discount Flexible schedule Work Location: In person Compensation details: 16.3-16.3 Hourly Wage PI250e3ace06b8-7993

As a Parent Relationship Leader at Legendary Dogs, you will be instrumental in creating exceptional customer experiences, driving sales, and maintaining operational efficiency at our store locations. Your primary focus will be on executing engaging meet and greets with pet parents, delivering personalized service, and maximizing close rates through effective upselling techniques. This role requires strong interpersonal skills, a deep passion for customer satisfaction, and a proactive approach to achieving sales targets and operational excellence. Key Responsibilities & Core Competencies Engaging Meet and Greets: Execute warm and personalized meet and greets with pet parents, creating a welcoming and inviting atmosphere. Listen attentively to customer needs, ask probing questions, and actively engage in conversations to understand their preferences and requirements. Showcase enthusiasm and knowledge about pet care products and services, demonstrating a genuine interest in helping customers meet their pets' needs. 2. Sales and Revenue Optimization: Utilize effective sales techniques, such as cross-selling complementary products, bundling services, and highlighting promotional offers, to maximize revenue opportunities. Provide tailored product recommendations based on customer needs and preferences, emphasizing key features and benefits to drive sales conversions. Monitor close rates, analyze sales data, and identify opportunities for improvement to achieve or exceed sales targets. 3. Customer Experience Enhancement: Deliver outstanding customer service throughout the meet and greet process, addressing customer inquiries, resolving concerns promptly, and ensuring a positive experience. Demonstrate deep product knowledge, answer customer questions accurately, and offer customized solutions to meet their pet care requirements. Foster long-term relationships with customers by providing personalized recommendations, follow-up communication, and ongoing support. 4. Operational Excellence: Assist in front desk operations, including processing transactions, managing appointments and reservations, and maintaining accurate records, to ensure smooth and efficient customer interactions. Support back-of-house activities such as inventory management, restocking shelves, and maintaining cleanliness and organization in storage areas. Adhere to safety, health, and sanitation standards, contributing to a safe and hygienic store environment for both customers and pets. 5. Team Collaboration and Support: Collaborate effectively with team members and store leadership to achieve sales targets, operational goals, and customer service objectives. Communicate proactively with colleagues, share customer insights and feedback, and contribute ideas to enhance the overall customer experience. Participate in training programs, meetings, and ongoing development opportunities to enhance skills, product knowledge, and sales techniques. Qualifications ? Must love dogs! ? High school diploma or equivalent; additional education or training in sales, customer service, or retail is a plus. ? Previous experience in customer service, sales, or a related field preferred, with a proven track record of achieving sales targets and delivering exceptional customer experiences. ? Strong interpersonal skills, including active listening, empathy, and effective communication, with the ability to engage customers effectively and build rapport. ? Knowledge of retail operations, sales techniques, and pet care products/services is desirable. ? Ability to work in a fast-paced environment, multitask, and prioritize tasks effectively. ? Flexibility to work variable shifts, including weekends and holidays, based on business needs. Requirements & Physical Demands ? Flexible work schedule to include evenings, weekends, and holidays ? Ability to lift and carry 20 pounds ? Ability to spend up to 100% of work time standing ? Advanced computer literac Compensation details: 21-24 Hourly Wage PIdbe8337ed44e-7965

Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work! What we offer: Let's look at what Dogtopia does for you. It's always bring your dog to work day! Education in basic dog obedience and training Fun, dynamic team culture Career progression based on performance Additional certification programs available Competitive wages with flexibility in scheduling Learn key skills related to customer service, teamwork, or even sales Benefits for Full-Time team members Now that we have the fun out of the way, let's get into the what you can offer us. Day to Day Duties Selling daycare enrollments Leading tours of our facility Booking Meet & Greet appointments on the phone Making phone calls to leads Following-up with Pet Parents and Dogs via phone and text Posting to Instagram and Facebook Using computer software including MS Office, iOS and more Multi-tasking delivering customer service while balancing needs of Canine Coaches in playrooms Cleaning Managing a POS system Greeting EVERYONE that walks into Dogtopia! Understanding Dogtopia's Noble Cause Understanding our Dogtopia-isms The Rules by which we, as DOGTOPIANS live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It's the Most Exciting Day Ever! Clean and Safe Environment -to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia's safety and cleaning standards. Inventory management of office supplies. Communicates behavior modification plans to pet parents and any behavior challenges. Customer Service & Presentation Maintains a neat and organized Front Desk team and area at all times. A self-starting individual with VERY STRONG organizational skills Sets the example for the team on the 3 S's (smile, story and satisfaction) and hold accountable to internal and external customer service standards. Answering Phones, emails and questions from Pet Parents Strive for high customer review ratings! ENJOY your team! GROW your team! And PLAY to your fullest potential As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: Qualifications: Must love dogs Ability to spend up to 100% of work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast paced environment Strong customer service skills, along with customer tolerant Ability to make/take phone calls while still assisting lobby Must be comfortable with upselling Job Type: Part-time Benefits: Employee discount Flexible schedule Work Location: In person Compensation details: 16.3-16.3 Hourly Wage PId9f1f84c51be-7993