Case Documentation Specialist Location: Irvine, CA Salary: $25/hr Contract: 6 Months What we're looking for: The Customer Service Operations team is looking for TWO passionate and highly motivated temporary associates to assist the regional customer first team with processing lemon law cases. What you'll be doing: Preparation and dissemination of lemon law acknowledgment letters. Request repair orders and sales documents from Client dealerships. Input repair history data and details (Sales Force/Guest Experience Platform GEP). Distribute customer cases to appropriate regional personnel. Assemble/Order documents for Client and Legal department. Collaborate with dealer personnel, district managers, and field technical specialists. Requirements:Qualifications/ What you bring (Must Haves): Highlight Top 3-5 skills Strong written and oral communication Organizational and time management skills Ability to maintain the strictest of confidentiality (Preferred): Understanding of California Lemon Law requirements OR someone with previous Legal background Previous automotive call center or customer relations experience Previous Toyota or Lexus experience Previous Dealership experience
09/13/2025
Full time
Case Documentation Specialist Location: Irvine, CA Salary: $25/hr Contract: 6 Months What we're looking for: The Customer Service Operations team is looking for TWO passionate and highly motivated temporary associates to assist the regional customer first team with processing lemon law cases. What you'll be doing: Preparation and dissemination of lemon law acknowledgment letters. Request repair orders and sales documents from Client dealerships. Input repair history data and details (Sales Force/Guest Experience Platform GEP). Distribute customer cases to appropriate regional personnel. Assemble/Order documents for Client and Legal department. Collaborate with dealer personnel, district managers, and field technical specialists. Requirements:Qualifications/ What you bring (Must Haves): Highlight Top 3-5 skills Strong written and oral communication Organizational and time management skills Ability to maintain the strictest of confidentiality (Preferred): Understanding of California Lemon Law requirements OR someone with previous Legal background Previous automotive call center or customer relations experience Previous Toyota or Lexus experience Previous Dealership experience
Job Title: Content Administrator Location: Plano, TX Contract: 4 Months Pay Rate: $21/hr Overview The Content Administrator writes and maintains informative articles for the AskHR Knowledge Library, ensuring Toyota team members can quickly resolve HR-related cases. This role combines research, collaboration, and technical writing to create clear, concise, and accurate knowledge articles that enhance the overall client experience. Key Responsibilities Content Creation & Maintenance Write, review, and revise knowledge articles to ensure compliance with AskHR content standards and copywriting best practices. Conduct regular audits to ensure article accuracy, relevancy, and completeness. Revise and proofread content based on editorial feedback, spotting patterns for improvement across the library. Apply SEO principles to make content easily discoverable. Own and manage a portfolio of content categories (e.g., benefits, compensation, payroll, career development, time reporting) and achieve an 80% Tier 1 resolution rate within those categories. Serve as a content advisor during organizational change, anticipating which categories need updates based on seasonality, trends, or upcoming initiatives. Collaboration & Research Partner with SMEs and internal teams to collect, edit, and create content aligned with the AskHR voice. Work with the Experience Team to identify gaps in the knowledge library and proactively close them. Collaborate with communications teams to ensure knowledge content aligns with company announcements. Read daily communications from various Toyota locations to inform content updates. Process & Platform Support Manage the content pipeline and track article status for quality and timeliness. Support onboarding of new SMEs and new content categories. Contribute to AskHR style guides, onboarding guides, and audit guidelines. Participate in platform enhancement discussions with Product Owners and Experience Team to improve knowledge base usability. Leverage knowledge of ServiceNow (current platform) to support technical/process improvements. Qualifications & Skills Required 1-2 years of technical writing experience with a focus on user-facing content. Strong business/academic writing and grammar skills, with passion for clear communication. Excellent research and analytical abilities. Proven ability to meet deadlines and manage multiple projects effectively. Team-oriented, collaborative mindset with strong communication skills. Preferred Experience in journalism, storytelling, or HR-related research. Background in training content creation and knowledge of SEO best practices. Familiarity with ServiceNow or other knowledge management platforms. Additional Requirements Provide writing samples (mandatory, include links in resume). Ability to explain complex HR topics in clear, easy-to-understand language suitable for a broad audience. Intuitive, inquisitive, and detail-oriented approach to content development.
09/13/2025
Full time
Job Title: Content Administrator Location: Plano, TX Contract: 4 Months Pay Rate: $21/hr Overview The Content Administrator writes and maintains informative articles for the AskHR Knowledge Library, ensuring Toyota team members can quickly resolve HR-related cases. This role combines research, collaboration, and technical writing to create clear, concise, and accurate knowledge articles that enhance the overall client experience. Key Responsibilities Content Creation & Maintenance Write, review, and revise knowledge articles to ensure compliance with AskHR content standards and copywriting best practices. Conduct regular audits to ensure article accuracy, relevancy, and completeness. Revise and proofread content based on editorial feedback, spotting patterns for improvement across the library. Apply SEO principles to make content easily discoverable. Own and manage a portfolio of content categories (e.g., benefits, compensation, payroll, career development, time reporting) and achieve an 80% Tier 1 resolution rate within those categories. Serve as a content advisor during organizational change, anticipating which categories need updates based on seasonality, trends, or upcoming initiatives. Collaboration & Research Partner with SMEs and internal teams to collect, edit, and create content aligned with the AskHR voice. Work with the Experience Team to identify gaps in the knowledge library and proactively close them. Collaborate with communications teams to ensure knowledge content aligns with company announcements. Read daily communications from various Toyota locations to inform content updates. Process & Platform Support Manage the content pipeline and track article status for quality and timeliness. Support onboarding of new SMEs and new content categories. Contribute to AskHR style guides, onboarding guides, and audit guidelines. Participate in platform enhancement discussions with Product Owners and Experience Team to improve knowledge base usability. Leverage knowledge of ServiceNow (current platform) to support technical/process improvements. Qualifications & Skills Required 1-2 years of technical writing experience with a focus on user-facing content. Strong business/academic writing and grammar skills, with passion for clear communication. Excellent research and analytical abilities. Proven ability to meet deadlines and manage multiple projects effectively. Team-oriented, collaborative mindset with strong communication skills. Preferred Experience in journalism, storytelling, or HR-related research. Background in training content creation and knowledge of SEO best practices. Familiarity with ServiceNow or other knowledge management platforms. Additional Requirements Provide writing samples (mandatory, include links in resume). Ability to explain complex HR topics in clear, easy-to-understand language suitable for a broad audience. Intuitive, inquisitive, and detail-oriented approach to content development.
Our Client is family owned with a workforce of 280 Employees. They have a hybrid work environment w/flex start time. Individuals from Land Development and Water Utilities are ideal! Have you ever desired to work in the Utility space without working for a huge conglomerate with lots of layers? This Utility works a 9/80 schedule, offers an excellent salary and great benefits! Cyber Security Administrator Schedule: 9/80 The Cyber Security Administrator is responsible for managing and securing the organization's information systems, ensuring compliance with security policies, and protecting sensitive data from cyber threats. The Cybersecurity Administrator will play a critical role in implementing security measures, monitoring systems for vulnerabilities, and responding to security incidents. DUTIES AND ESSENTIAL FUNCTIONS Performs a variety of tasks and duties including, but are not limited to, the following: Administer and manage security tools and technologies, including firewalls, intrusion detection/prevention systems (IDS/IPS), and endpoint protection solutions. Monitor and analyze security logs and alerts to detect and respond to potential security incidents. Implement and manage identity and access management (IAM) systems, including user provisioning and de-provisioning for Office 365 and Azure environments. Configure and enforce conditional access policies to ensure secure access to applications and data based on user context and risk levels. Implement multi-factor authentication (MFA) to strengthen security for Office 365 and other critical applications. Respond to and investigate security incidents, coordinating with IT and other departments to remediate vulnerabilities. Maintain incident response plans and participate in post-incident reviews to improve security processes. Conduct regular internal and external vulnerability scans to identify security weaknesses and ensure compliance. Perform penetration testing and threat assessments to simulate attacks and evaluate the security posture of the organization. Develop, implement, and maintain security policies, procedures, and guidelines specific to Office 365, Azure, and other cloud services. Ensure compliance with regulatory requirements and industry standards. Provide security awareness training to employees to promote a culture of cybersecurity within the organization. Develop materials and resources to support ongoing security education. Maintain detailed documentation of security configurations, incidents, and response actions. Generate regular security reports for management and compliance audits. Other tasks and duties as required. SKILLS, KNOWLEDGE AND PHYSICAL REQUIREMENTS Strong knowledge of security technologies, including firewalls, VPNs, IDS/IPS, and antivirus solutions. Experience with Office 365 security configurations, including conditional access and MFA. Proficiency in Azure security concepts and tools. Familiarity with internal and external scanning tools and techniques. Knowledge of security frameworks and standards. Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Ability to work independently and manage multiple priorities effectively. Ability to perform repetitive physical activities using feet, legs, hands, and arms, and which include use of keyboard, walk, sit, stand, bend, stoop, climb stairs, lift up to 35 lbs., reach, grasp, push, and pull. EDUCATION, TRAINING AND EXPERIENCE The following are required: Bachelor's degree in Cybersecurity, Information Technology, or a related field. 4-6 years of experience in cybersecurity, IT administration, or a related role. Relevant certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Ethical Hacker (CEH) preferred. Valid California Driver's License and acceptable driving record. Benefits: Vacation Sick Leave 12 Paid Holidays One Floating Holiday Group Medical Insurance Dental Insurance Vision Insurance Life Insurance Long Term Disability Insurance 401(k) with Company Match
09/12/2025
Full time
Our Client is family owned with a workforce of 280 Employees. They have a hybrid work environment w/flex start time. Individuals from Land Development and Water Utilities are ideal! Have you ever desired to work in the Utility space without working for a huge conglomerate with lots of layers? This Utility works a 9/80 schedule, offers an excellent salary and great benefits! Cyber Security Administrator Schedule: 9/80 The Cyber Security Administrator is responsible for managing and securing the organization's information systems, ensuring compliance with security policies, and protecting sensitive data from cyber threats. The Cybersecurity Administrator will play a critical role in implementing security measures, monitoring systems for vulnerabilities, and responding to security incidents. DUTIES AND ESSENTIAL FUNCTIONS Performs a variety of tasks and duties including, but are not limited to, the following: Administer and manage security tools and technologies, including firewalls, intrusion detection/prevention systems (IDS/IPS), and endpoint protection solutions. Monitor and analyze security logs and alerts to detect and respond to potential security incidents. Implement and manage identity and access management (IAM) systems, including user provisioning and de-provisioning for Office 365 and Azure environments. Configure and enforce conditional access policies to ensure secure access to applications and data based on user context and risk levels. Implement multi-factor authentication (MFA) to strengthen security for Office 365 and other critical applications. Respond to and investigate security incidents, coordinating with IT and other departments to remediate vulnerabilities. Maintain incident response plans and participate in post-incident reviews to improve security processes. Conduct regular internal and external vulnerability scans to identify security weaknesses and ensure compliance. Perform penetration testing and threat assessments to simulate attacks and evaluate the security posture of the organization. Develop, implement, and maintain security policies, procedures, and guidelines specific to Office 365, Azure, and other cloud services. Ensure compliance with regulatory requirements and industry standards. Provide security awareness training to employees to promote a culture of cybersecurity within the organization. Develop materials and resources to support ongoing security education. Maintain detailed documentation of security configurations, incidents, and response actions. Generate regular security reports for management and compliance audits. Other tasks and duties as required. SKILLS, KNOWLEDGE AND PHYSICAL REQUIREMENTS Strong knowledge of security technologies, including firewalls, VPNs, IDS/IPS, and antivirus solutions. Experience with Office 365 security configurations, including conditional access and MFA. Proficiency in Azure security concepts and tools. Familiarity with internal and external scanning tools and techniques. Knowledge of security frameworks and standards. Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Ability to work independently and manage multiple priorities effectively. Ability to perform repetitive physical activities using feet, legs, hands, and arms, and which include use of keyboard, walk, sit, stand, bend, stoop, climb stairs, lift up to 35 lbs., reach, grasp, push, and pull. EDUCATION, TRAINING AND EXPERIENCE The following are required: Bachelor's degree in Cybersecurity, Information Technology, or a related field. 4-6 years of experience in cybersecurity, IT administration, or a related role. Relevant certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Ethical Hacker (CEH) preferred. Valid California Driver's License and acceptable driving record. Benefits: Vacation Sick Leave 12 Paid Holidays One Floating Holiday Group Medical Insurance Dental Insurance Vision Insurance Life Insurance Long Term Disability Insurance 401(k) with Company Match
OVERVIEW OF ASSIGNMENT This temporary Chemist will work in the agency's air quality laboratory and may be called upon to assist in all laboratory departments or with the laboratory's field work. May conduct qualitative and quantitative chemical and physical analyses of air samples, using a variety of techniques, procedures and instrumentation, including Ultra High Performance Liquid Chromatography (UHPLC), Gas Chromatography/Flame Ionization Detector (GC/FID), Gas Chromatography/Mass Spectrometry (GC/MS), Inductively Coupled Plasma Mass Spectrometry (ICP/MS), Ion Chromatography (IC), Proton Transfer Reaction Time-of-Flight Mass Spectrometry (PTR-MS), and spectroscopic methods to evaluate air quality samples for types and concentrations of contaminants present. May assist with other laboratory duties as needed. REQUIREMENTS FOR THIS ASSIGNMENT BS IN CHEMISTRY IS REQUIRED, from an accredited US college or university, preferably with an emphasis in analytical chemistry or instrumental analysis. REQUIRES experience conducting qualitative and quantitative chemical and physical analyses using a variety of techniques, procedures and instrumentation. Knowledge of and experience with chromatographic, spectroscopic and/or mass spectrometric methods is highly desired. The ability to manage multiple tasks, while adhering to chain-of-custody and documentation requirements is critical. Candidates with the most directly-related or transferable professional experience will be given highest consideration.
09/12/2025
Full time
OVERVIEW OF ASSIGNMENT This temporary Chemist will work in the agency's air quality laboratory and may be called upon to assist in all laboratory departments or with the laboratory's field work. May conduct qualitative and quantitative chemical and physical analyses of air samples, using a variety of techniques, procedures and instrumentation, including Ultra High Performance Liquid Chromatography (UHPLC), Gas Chromatography/Flame Ionization Detector (GC/FID), Gas Chromatography/Mass Spectrometry (GC/MS), Inductively Coupled Plasma Mass Spectrometry (ICP/MS), Ion Chromatography (IC), Proton Transfer Reaction Time-of-Flight Mass Spectrometry (PTR-MS), and spectroscopic methods to evaluate air quality samples for types and concentrations of contaminants present. May assist with other laboratory duties as needed. REQUIREMENTS FOR THIS ASSIGNMENT BS IN CHEMISTRY IS REQUIRED, from an accredited US college or university, preferably with an emphasis in analytical chemistry or instrumental analysis. REQUIRES experience conducting qualitative and quantitative chemical and physical analyses using a variety of techniques, procedures and instrumentation. Knowledge of and experience with chromatographic, spectroscopic and/or mass spectrometric methods is highly desired. The ability to manage multiple tasks, while adhering to chain-of-custody and documentation requirements is critical. Candidates with the most directly-related or transferable professional experience will be given highest consideration.
