Morrisville Aux Corp

JOB SUMMARY In coordination with Management, the Shift Supervisor provides leadership and guidance to assigned employees through their daily routines and interacts with customers to make sure they have a satisfactory experience. They act as quality control through the supervision of employees and ensuring the Company and Food Service policies and procedures are maintained. A Shift Supervisor must be able to perform all job functions of the staff they supervise and make decisions to delegate duties and responsibilities to ensure efficient operations. ESSENTIAL FUNCTIONS May be required to address customer concerns Follows procedures for the proper storage of leftover food and potentially hazardous food items Receives and stores food requisitions and supplies Processes phone orders and assists customers Assists in catering and special functions Assists in maintaining production records per departmental procedures Responsible for the operation and cleanliness of the Unit and equipment Prepares and pre-portions all food products according to Company specifications and recipes Operation of cash register and cash-ups Replenishes product as needed to include ice machine, ice cream machine, etc. Sweeps and mops work areas as needed Reports any equipment and service problems as necessary Reports any deficiencies or problems with any food or supplies Prepares catering or special event food items as necessary Assigns, coordinates, and delegates the work of employees to promote the efficiency of operations Ensures that staff is carrying out assignments as directed and per Company and Food Service guidelines Provides training to new employees and communicates any new procedures to staff Performs tasks necessary to open and/or close the Unit Must attend food safety training as scheduled Perform other duties as assigned EDUCATION AND EXPERIENCE High School graduate or equivalent; Associate degree preferred; previous foodservice industry and customer service experience required. QUALITIES Must be capable of supervising specific areas of the unit in a fast-paced environment Ability to lead, both by example and direction Handle sensitive and confidential information appropriately Work independently and as part of a team Take initiative, anticipate, prioritize, and follow tasks through to completion Successfully operate within deadlines, use creative problem-solving skills, and evaluate and adjust when necessary Adhere to Company, Department and State guidelines as directed Predictable and reliable attendance Use creative problem-solving skills Adhere to company, department and State guidelines as directed Handle sensitive and confidential information appropriately Predictable and reliable attendance PHYSICAL CONDITIONS AND DEMANDS Moderate to heavy lifting, up to 50 pounds; constant standing, bending and walking; exposure to temperature extremes, slippery surfaces, and congested work areas; exposure to many different food types. Please note this job description is not designed to cover or contain a comprehensive listing of actives, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This job description has been approved by all levels of management. Morrisville Auxiliary Corporation is a not-for-profit that provides non-academic services to SUNY Morrisville. This includes campus dining services, two housing facilities, College ID services, facilities maintenance, catering services, the Campus Store, and more. MAC also owns and operates Nelson Farms Country Store & Production Facility, Morrisville Ice Plex, and the Copper Turret Restaurant Handle sensitive and confidential information appropriately Work independently and as part of a team Take initiative, anticipate, prioritize, and follow tasks through to completion Successfully operate within deadlines, use creative problem-solving skills, and evaluate and adjust when necessary Adhere to Company, Department and State guidelines as directed Predictable and reliable attendance Education and Experience: High School graduate or equivalent; Associate's Degree preferred; previous foodservice industry and customer service experience required Physical Conditions and Demands: Moderate to heavy lifting, up to 50 lbs.; constant standing, bending, and walking; exposure to temperature extremes, slippery surfaces, congested work areas, and potentially dangerous equipment, tools and machinery; exposure to various types of food. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee signature below constitutes the employee's understanding of the requirements, essential functions and duties of the position. Compensation details: 17.32-18.02 Hourly Wage PIb5-

Food Servers, Non Restaurant 35-3041 Job Summary: The job of Food Service II was established for the purpose/s of providing support to the dining service activities at assigned locations with specific responsibilities for preparing and serving food items to students, staff, and visitors while maintaining food service facilities in a safe and sanitary condition. Essential Functions: Supervises student employees assigned to the area with regards to portioning, customer services and food safety procedures. Reports issues to the Manager on Duty. Follows procedures for the proper storage of leftover food and potentially hazardous food items. Prepares and pre-portions all food products designated for cooking in accordance with food safety specifications and company recipes. Sets up line areas and collects necessary supplies to prepare menu for service. Proficiently utilizes a wide range of kitchen tools and utensils, including knives. Receives and stores food requisitions and supplies. Processes phone orders and assists customers. Assists in catering and special functions. Assists in maintaining production records in accordance with departmental procedures. Cleans food preparation and production areas as assigned. Responsible for the operation and cleanliness of the Unit and equipment. Operation of cash register and cash-ups. Replenishes product as needed to include ice machine, ice cream machine, etc. Sweeps and mops work areas as needed. Reports any equipment and service problems as necessary. Reports any deficiencies or problems with any food or supplies. Prepares catering or special event food items as necessary. Must attend food safety training as scheduled. Performs other duties and responsibilities as assigned. Education and Experience: High school graduate or equivalent; experience in short order cooking; food service equipment, food handling procedures and cash handling procedures is required. Physical Conditions and Demands: Moderate to heavy lifting, up to 50 lbs.; constant standing, bending, and walking; exposure to temperature extremes, slippery surfaces, congested work areas, and potentially dangerous equipment, tools and machinery; exposure to various types of food. Compensation details: 16.32-16.32 Hourly Wage PIc583d4a9d7c6-7817

Food Service Managers 11-9051 Job Summary: The Assistant Manager- FOH is responsible for the shift; including customer satisfaction, cash, labor and inventory control. Essential Functions: Ensure adequate staffing of the shift. Supervise and assign tasks to shift personnel according to established standards Handle all customer complaints and resolve them in a professional and timely manner Monitor labor hourly and react accordingly Complete the daily or nightly book work Assist in monthly inventory Assist in the daily requisition and ordering of products Receive and properly store product from vendors Performs duties necessary to open or close unit as assigned Responsible for reconciliation of the safe and cash drawers Maintains the petty cash log and submits for reimbursement Assist with preparation of daily deposits and change requests May be asked to work catering at other dining service locations and perform various duties as requested by the manager. These functions may be at assigned times other than your scheduled hours Perform other duties as assigned Qualities: Ability to effectively communicate with vendors and faculty Strong attention to detail Able to work independently; as well as, part of a team Take initiative, anticipate, prioritize, adjust, and follow tasks through to completion Successfully operate within deadlines Use creative problem solving skills Adhere to company, department and State guidelines as directed Handle sensitive and confidential information appropriately Predictable and reliable attendance Strong customer service skills are a must Education and Experience: High school graduate or equivalent; two year degree preferred; previous food service industry and customer service experience required; computer knowledge helpful Physical Conditions and Demands: Exposure to hot, noisy, and poor ventilated areas; moderate to heavy lifting, of up to 50 lbs.; constant standing, bending, and walking; exposure to various types of food Compensation details: 21.58-21.58 Hourly Wage PI1688a55339f6-8905