Madison Telecommunications Inc

Description: SUMMARY Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers. Important information: Work Type: In-person only (remote work not available). Residency: Applicants must live within daily commuting distance. No relocation assistance is provided. Compensation: U.S.-based employment only; pay in U.S. Dollars . DUTIES & RESPONSIBILITES Complete all installations according to company and industry standards. Acquire and return equipment as directed. Maintain tools and vehicles; report any maintenance issues. Communicate with Dispatch on arrivals, departures, and any delays. Accurately complete daily reports and paperwork. Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. Technical development training/certification is required; successful completion is mandatory to remain an active employee. Follow all company & OSHA safety rules. Other duties as assigned. Requirements: Competencies Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures. Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills. Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction. Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing. Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records. Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges. Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment. Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team. Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education. SKILLS Install residential/commercial video, HSI, XHS, CDV installation knowledge (training provided). Strong customer service, time management and communications abilities. Due to the nature of our customer base, fluency in English (speaking and understanding) is required. Read and interpret operating instructions and procedures. Basic math, computer, and troubleshooting skills. Navigating and adjusting operating systems. Ability to identify and troubleshoot technical difficulties. Manage time effectively and work independently. EDUCATION / QUALIFICATIONS High School or GED preferred. Requires the successful completion of all pre-employment testing, acceptable driving record and active driver's license. Hold a valid driver's license. Be at least 21 years old. Have a minimum of three (3) years of driving history. Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note: Insurance carriers may review up to seven (7) years of driving history to determine eligibility. Must be able to independently operate a motor vehicle. Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification. COMPENSATION Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards. Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match. PHYSICAL REQUIREMENTS Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights. Use hand tools. Frequent stooping, bending and twisting required. Work indoors, outdoors, in confined spaces, and while exposed to varied weather. Drive during all weather conditions, daytime and nighttime. Madison Telecommunications is a Drug-Free Workplace. Pre-employment, post-accident and random drug screenings are mandatory. PGM25 PI2c8feb28298c-9132

Description: MVR Guidelines for all drivers SUMMARY Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers. Important information: Work Type: In-person only (remote work not available). Residency: Applicants must live within daily commuting distance. No relocation assistance is provided. Compensation: U.S.-based employment only; pay in U.S. Dollars. DUTIES & RESPONSIBILITES Complete all installations according to company and industry standards. Acquire and return equipment as directed. Maintain tools and vehicles; report any maintenance issues. Communicate with Dispatch on arrivals, departures, and any delays. Accurately complete daily reports and paperwork. Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. Technical development training/certification is required; successful completion is mandatory to remain an active employee. Follow all company & OSHA safety rules. Other duties as assigned. PGM25 Requirements: Competencies Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures. Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills. Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction. Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing. Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records. Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges. Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment. Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team. Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education. SKILLS Install residential/commercial video, HIS, XHS, CDV installation knowledge (training provided). Strong customer service, time management and communications abilities. Due to the nature of our customer base, fluency in English (speaking and understanding) is required. Read and interpret operating instructions and procedures. Basic math, computer, and troubleshooting skills. Navigating and adjusting operating systems. Ability to identify and troubleshoot technical difficulties. Manage time effectively and work independently. EDUCATION / QUALIFICATIONS High School or GED preferred. Requires the successful completion of all pre-employment testing, acceptable driving record and active driver's license. Hold a valid driver's license. Be at least 21 years old. Have a minimum of three (3) years of driving history. Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note: Insurance carriers may review up to seven (7) years of driving history to determine eligibility. Must be able to independently operate a motor vehicle. Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification. COMPENSATION Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards. Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match. PHYSICAL REQUIREMENTS Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights. Use hand tools. Frequent stooping, bending and twisting required. Work indoors, outdoors, in confined spaces, and while exposed to varied weather. Drive during all weather conditions, daytime and nighttime. Madison Telecommunications is a Drug-Free Workplace. Pre-employment, post-accident and random drug screenings are mandatory. PI76e22dc875fd-9131

Description: Job Title - Technician Location - All Locations Department - Operations Status - Full-time or Part-time / Non-exempt Reports To - Lead Technician or System Supv. Direct Reports - No MVR Guidelines SUMMARY Technicians install service-related equipment in order to provide a customer with audio/visual or internet services. Additionally, troubleshooting service problems and educating customers is routinely part of the Technician's job. DUTIES & RESPONSIBILITES Complete the installation of all work orders in their entirety according to FHG Solutions and cable industry standards and practices and within expected timeframes. All work performed must be neat and technically sound. Work orders may be received from Dispatch, Leader or other management employees. Report work order discrepancies to Lead Technician or System Supervisor immediately. Responsible for acquiring equipment from the warehouse according to work orders and management instructions. Responsible for returning equipment at the end of the shift or when otherwise instructed. Maintain tools and equipment in good working order and ensure power supplies are fully charged. Communicate regularly with dispatcher(s) regarding arrival/departure of job site, job coding, to report delays or to request assistance. Accurate completion and submission of daily reporting and paperwork including but not limited to time sheets, recording in-route and on-the-job start and end times using PDA software, printing receipts and obtaining customer signature when work order is complete. Maintain a clean work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. Technical development training/certification is required; successful completion is mandatory to remain an active employee. Follow all required company & OSHA safety rules. Other duties as assigned. PGM25 Requirements: SKILLS Knowledge in residential and/or commercial cable, HSI and CDV installation and basic construction knowledge of residential/commercial structures. Customer service, excellent communication, self-motivation and time management are all essential. Ability to read and interpret operating instruction and procedures. Possess basic mathematical skills, common sense understanding and the ability to resolve problems in standardized situations. Knowledge of computer systems and the ability to troubleshoot technical difficulties. EDUCATION / QUALIFICATIONS High School or GED preferred. Previous experience is preferred but not necessary, training will be provided. Must possess the ability to regularly lift/carry up to 100 lbs, climb a ladder and work at heights and dark, enclosed areas. Work may be performed indoors and outdoors. Requires the successful completion of all pre-employment testing and a valid driver's license. COMPENSATION Technicians are paid on a base hourly rate with a production bonus. Hourly rate is base on level of experience, certifications and quality of work. Production bonus can be earned by completing jobs timely, being at work on time, professional in appearance, craftsmanship and complying to all of FHG's and MSO's policies and procedures PI970793e696c6-9836

Description: MVR Guidelines SUMMARY Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers. Important information: Work Type: In-person only (remote work not available). Residency: Applicants must live within daily commuting distance. No relocation assistance is provided. Compensation: U.S.-based employment only; pay in U.S. Dollars. DUTIES & RESPONSIBILITES Working for FHG requires travel if other markets are in need. Complete all installations according to company and industry standards. Accurately complete daily reports and paperwork. Acquire and return equipment as directed. Maintain tools and vehicles; report any maintenance issues. Communicate with Dispatch on arrivals, departures, and any delays. Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. Technical development training/certification is required; successful completion is mandatory to remain an active employee. Follow all company & OSHA safety rules. Other duties as assigned. PGM25 Requirements: Competencies Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures. Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills. Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction. Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing. Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records. Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges. Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment. Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team. Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education. SKILLS Install residential/commercial video, HSI, CDV, HSD installation knowledge (training provided). Strong customer service, time management and communications abilities. Due to the nature of our customer base, fluency in English (speaking and understanding) is required. Read and interpret operating instructions and procedures. Basic math, computer, and troubleshooting skills. (Navigating and adjusting operating systems). Ability to identify and troubleshoot CATV technical difficulties. Manage time effectively, efficiently, and work independently. EDUCATION / QUALIFICATIONS High School or GED preferred. Be at least 21 years old. Hold a valid driver's license. Have a minimum of three (3) years of driving history. Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note: Insurance carriers may review up to seven (7) years of driving history to determine eligibility. Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification. COMPENSATION Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards. Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match. PHYSICAL REQUIREMENTS Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights. Use hand tools. Frequent stooping, bending and twisting required. Work indoors, outdoors, in confined spaces, and while exposed to varied weather. Drive during all weather conditions, daytime and nighttime. Madison Telecommunications is a Drug-Free Workplace. Pre-employment, post-accident and random drug screenings are mandatory. PIdf23d851fb6e-9134

Description: MVR Requirements for all Technicians SUMMARY Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers. Important information: Work Type: In-person only (remote work not available). Residency: Applicants must live within daily commuting distance. No relocation assistance is provided. Compensation: U.S.-based employment only; pay in U.S. Dollars. DUTIES & RESPONSIBILITES Complete all installations according to company and industry standards. Acquire and return equipment as directed. Maintain tools and vehicles; report any maintenance issues. Communicate with Dispatch on arrivals, departures, and any delays. Accurately complete daily reports and paperwork. Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. Technical development training/certification is required; successful completion is mandatory to remain an active employee. Follow all company & OSHA safety rules. Other duties as assigned. PGM25 Requirements: Competencies Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures. Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills. Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction. Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing. Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records. Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges. Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment. Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team. Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education. SKILLS Install residential/commercial video, HIS, XHS, CDV installation knowledge (training provided). Strong customer service, time management and communications abilities. Due to the nature of our customer base, fluency in English (speaking and understanding) is required. Read and interpret operating instructions and procedures. Basic math, computer, and troubleshooting skills. Navigating and adjusting operating systems. Ability to identify and troubleshoot technical difficulties. Manage time effectively and work independently. EDUCATION / QUALIFICATIONS High School or GED preferred. Requires the successful completion of all pre-employment testing, acceptable driving record and active driver's license. Hold a valid driver's license. Be at least 21 years old. Have a minimum of three (3) years of driving history. Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note: Insurance carriers may review up to seven (7) years of driving history to determine eligibility. Must be able to independently operate a motor vehicle. Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification. COMPENSATION Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards. Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match. PHYSICAL REQUIREMENTS Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights. Use hand tools. Frequent stooping, bending and twisting required. Work indoors, outdoors, in confined spaces, and while exposed to varied weather. Drive during all weather conditions, daytime and nighttime. Madison Telecommunications is a Drug-Free Workplace. Pre-employment, post-accident and random drug screenings are mandatory. PIe903565b7ddc-9127