Madison Telecommunications Inc

Description: MVR Guidelines SUMMARY Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers. Important information: Work Type: In-person only (remote work not available). Residency: Applicants must live within daily commuting distance. No relocation assistance is provided. Compensation: U.S.-based employment only; pay in U.S. Dollars. DUTIES & RESPONSIBILITES Working for FHG requires travel if other markets are in need. Complete all installations according to company and industry standards. Accurately complete daily reports and paperwork. Acquire and return equipment as directed. Maintain tools and vehicles; report any maintenance issues. Communicate with Dispatch on arrivals, departures, and any delays. Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. Technical development training/certification is required; successful completion is mandatory to remain an active employee. Follow all company & OSHA safety rules. Other duties as assigned. PGM25 Requirements: Competencies Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures. Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills. Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction. Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing. Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records. Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges. Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment. Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team. Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education. SKILLS Install residential/commercial video, HSI, CDV, HSD installation knowledge (training provided). Strong customer service, time management and communications abilities. Due to the nature of our customer base, fluency in English (speaking and understanding) is required. Read and interpret operating instructions and procedures. Basic math, computer, and troubleshooting skills. (Navigating and adjusting operating systems). Ability to identify and troubleshoot CATV technical difficulties. Manage time effectively, efficiently, and work independently. EDUCATION / QUALIFICATIONS High School or GED preferred. Be at least 21 years old. Hold a valid driver's license. Have a minimum of three (3) years of driving history. Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note: Insurance carriers may review up to seven (7) years of driving history to determine eligibility. Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification. COMPENSATION Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards. Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match. PHYSICAL REQUIREMENTS Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights. Use hand tools. Frequent stooping, bending and twisting required. Work indoors, outdoors, in confined spaces, and while exposed to varied weather. Drive during all weather conditions, daytime and nighttime. Madison Telecommunications is a Drug-Free Workplace. Pre-employment, post-accident and random drug screenings are mandatory. PId39f00c9a5f6-7240

Description: IMPORTANT NOTE - any applicant must have at least 3 years of cable, security, dish, or other similar installation experience. Anyone without field experience in a related field will not be considered. SUMMARY We are seeking a Supervisor to lead and support our team of technicians on the job site. The ideal candidate will be responsible for coaching and mentoring technicians, monitoring key performance indicators (KPIs), and performing monthly quality and truck inspections. This position offers minimal office time and requires the supervisor to spend the majority of their time in the field, ensuring that technicians meet performance expectations and deliver quality work. DUTIES & RESPONSIBILITES Coaching & Mentoring: Lead, coach, and develop a team of technicians, ensuring adherence to company standards and performance expectations. KPI Management: Monitor, track, and report on team and individual technician KPIs to drive performance and identify areas for improvement. Quality Inspections: Perform monthly quality inspections on work completed by technicians to ensure compliance with company standards and client expectations. Truck Inspections: Conduct regular truck inspections to ensure all equipment is maintained and in safe working condition. Metrics & Action Plans: Pull and analyze key metrics; develop action plans at both the team and individual technician levels to address performance gaps and improve results. On-Site Presence: Spend the majority of the workday on job sites with technicians, providing guidance, support, and troubleshooting as needed. Reporting: Maintain accurate records and documentation related to inspections, performance, and training. Follow all required company & OSHA safety rules. Other duties as assigned. GPM25 Requirements: Qualifications: Experience: Minimum of 3 years of leadership experience, preferably in a field-based or technician environment. Skills: Moderate proficiency in Microsoft PowerPoint and Excel. Strong analytical skills with the ability to pull and interpret data to develop action plans. Excellent communication and interpersonal skills for coaching and mentoring technicians. Other Requirements: Ability to work flexible hours, including weekends, as needed. Valid driver's license and reliable transportation. Employee must physically be able to drive and maintain an acceptable MVR through our insurance. Strong attention to detail and the ability to identify areas for improvement. Preferred Qualifications: Experience in a similar role or industry. Familiarity with industry-specific metrics or performance standards. PI4c50dadf266d-4360

Description: MVR Guidelines SUMMARY Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers. Important information: Work Type: In-person only (remote work not available). Residency: Applicants must live within daily commuting distance. No relocation assistance is provided. Compensation: U.S.-based employment only; pay in U.S. Dollars. DUTIES & RESPONSIBILITES Working for FHG requires travel if other markets are in need. Complete all installations according to company and industry standards. Accurately complete daily reports and paperwork. Acquire and return equipment as directed. Maintain tools and vehicles; report any maintenance issues. Communicate with Dispatch on arrivals, departures, and any delays. Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. Technical development training/certification is required; successful completion is mandatory to remain an active employee. Follow all company & OSHA safety rules. Other duties as assigned. PGM25 Requirements: Competencies Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures. Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills. Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction. Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing. Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records. Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges. Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment. Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team. Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education. SKILLS Install residential/commercial video, HSI, CDV, HSD installation knowledge (training provided). Strong customer service, time management and communications abilities. Due to the nature of our customer base, fluency in English (speaking and understanding) is required. Read and interpret operating instructions and procedures. Basic math, computer, and troubleshooting skills. (Navigating and adjusting operating systems). Ability to identify and troubleshoot CATV technical difficulties. Manage time effectively, efficiently, and work independently. EDUCATION / QUALIFICATIONS High School or GED preferred. Be at least 21 years old. Hold a valid driver's license. Have a minimum of three (3) years of driving history. Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note: Insurance carriers may review up to seven (7) years of driving history to determine eligibility. Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification. COMPENSATION Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards. Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match. PHYSICAL REQUIREMENTS Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights. Use hand tools. Frequent stooping, bending and twisting required. Work indoors, outdoors, in confined spaces, and while exposed to varied weather. Drive during all weather conditions, daytime and nighttime. Madison Telecommunications is a Drug-Free Workplace. Pre-employment, post-accident and random drug screenings are mandatory. PI257999e1804e-2124

Description: MVR Guidelines for all drivers SUMMARY Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers. Important information: Work Type: In-person only (remote work not available). Residency: Applicants must live within daily commuting distance. No relocation assistance is provided. Compensation: U.S.-based employment only; pay in U.S. Dollars. DUTIES & RESPONSIBILITES Complete all installations according to company and industry standards. Acquire and return equipment as directed. Maintain tools and vehicles; report any maintenance issues. Communicate with Dispatch on arrivals, departures, and any delays. Accurately complete daily reports and paperwork. Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. Technical development training/certification is required; successful completion is mandatory to remain an active employee. Follow all company & OSHA safety rules. Other duties as assigned. PGM25 Requirements: Competencies Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures. Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills. Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction. Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing. Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records. Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges. Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment. Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team. Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education. SKILLS Install residential/commercial video, HIS, XHS, CDV installation knowledge (training provided). Strong customer service, time management and communications abilities. Due to the nature of our customer base, fluency in English (speaking and understanding) is required. Read and interpret operating instructions and procedures. Basic math, computer, and troubleshooting skills. Navigating and adjusting operating systems. Ability to identify and troubleshoot technical difficulties. Manage time effectively and work independently. EDUCATION / QUALIFICATIONS High School or GED preferred. Requires the successful completion of all pre-employment testing, acceptable driving record and active driver's license. Hold a valid driver's license. Be at least 21 years old. Have a minimum of three (3) years of driving history. Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note: Insurance carriers may review up to seven (7) years of driving history to determine eligibility. Must be able to independently operate a motor vehicle. Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification. COMPENSATION Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards. Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match. PHYSICAL REQUIREMENTS Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights. Use hand tools. Frequent stooping, bending and twisting required. Work indoors, outdoors, in confined spaces, and while exposed to varied weather. Drive during all weather conditions, daytime and nighttime. Madison Telecommunications is a Drug-Free Workplace. Pre-employment, post-accident and random drug screenings are mandatory. PIbc84cbf45f73-3603

Description: MVR Guidelines SUMMARY Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers. Important information: Work Type: In-person only (remote work not available). Residency: Applicants must live within daily commuting distance. No relocation assistance is provided. Compensation: U.S.-based employment only; pay in U.S. Dollars. DUTIES & RESPONSIBILITES Working for FHG requires travel if other markets are in need. Complete all installations according to company and industry standards. Accurately complete daily reports and paperwork. Acquire and return equipment as directed. Maintain tools and vehicles; report any maintenance issues. Communicate with Dispatch on arrivals, departures, and any delays. Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time. Technical development training/certification is required; successful completion is mandatory to remain an active employee. Follow all company & OSHA safety rules. Other duties as assigned. PGM25 Requirements: Competencies Technical Proficiency: Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures. Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills. Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction. Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing. Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records. Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges. Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment. Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team. Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education. SKILLS Install residential/commercial video, HSI, CDV, HSD installation knowledge (training provided). Strong customer service, time management and communications abilities. Due to the nature of our customer base, fluency in English (speaking and understanding) is required. Read and interpret operating instructions and procedures. Basic math, computer, and troubleshooting skills. (Navigating and adjusting operating systems). Ability to identify and troubleshoot CATV technical difficulties. Manage time effectively, efficiently, and work independently. EDUCATION / QUALIFICATIONS High School or GED preferred. Be at least 21 years old. Hold a valid driver's license. Have a minimum of three (3) years of driving history. Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note: Insurance carriers may review up to seven (7) years of driving history to determine eligibility. Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification. COMPENSATION Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards. Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match. PHYSICAL REQUIREMENTS Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights. Use hand tools. Frequent stooping, bending and twisting required. Work indoors, outdoors, in confined spaces, and while exposed to varied weather. Drive during all weather conditions, daytime and nighttime. Madison Telecommunications is a Drug-Free Workplace. Pre-employment, post-accident and random drug screenings are mandatory. PI6dd9b-1437