PF Plumbing

Plumbing Service Manager Winston-Salem, NC Introduction Join PF Plumbing - the number one plumbing company in Winston-Salem, NC - as our Service Manager . This leadership role oversees daily operations of our service department, drives performance, ensures exceptional customer satisfaction, and develops our plumbing team into top-tier professionals. This is a high-impact leadership role for someone who thrives in accountability, operational excellence, and building winning teams. Key Responsibilities Lead and oversee daily operations of the plumbing service departmentManage, coach, and develop plumbing technicians and support staffOversee and manage the service warehouse team, including inventory control, purchasing, truck stock management, and warehouse operationsCoordinate with Call Center Manager to oversee scheduling and dispatch to maximize efficiency and revenueDrive performance metrics including revenue per tech, close rate, and customer satisfactionEnsure compliance with plumbing codes, safety standards, and company policiesMonitor inventory, tools, equipment, and fleet readinessOversee budgeting, forecasting, and departmental financial performanceResolve escalated customer concerns professionally and promptlyCollaborate with marketing and sales teams to grow service demandImplement training programs and performance improvement plansTrack KPIs and analyze service metrics to drive continuous improvementMaintain vendor and supplier relationships Utilities License and the Limited Electrical Permit Required Qualifications Minimum 10 years plumbing experienceMinimum 5 years in a supervisory or management roleValid plumbing license (utility license preferred - pending confirmation)Strong knowledge of plumbing codes and safety regulationsExperience managing budgets and departmental P&LStrong leadership, accountability, and team development skillsValid driver's license Highly Preferred Nexstar experience Preferred but not required HVAC experience is a plus but not required Compensation & Benefits We offer a competitive compensation package including:Company vehicle401(k) with company matchingHealth insuranceDental insuranceVision insuranceSupplemental insurance optionsCompany-paid life insurance policyPaid time off Compensation details: 0 Yearly Salary PI45ac-8908

Plumbing Service Technician Are you looking for a business and an employer who understands work/life balance? We are looking for plumbers who enjoy what they do, and who are extremely reliable and professional, to join our business of 36 years. PF Plumbing is growing its team and recruiting men and women who are technically and manually skilled in plumbing. Other requirements include excellent customer service 3+ years of Plumbing experience required. Why would you want to work at PF Plumbing? Pay - 60,000 to 100,000 annually! We are one of the highest paying plumbing companies in our area Awesome Benefits - Health Insurance- company paid option available! Dental Insurance- paid for by PF Plumbing Vision Insurance Life Insurance- paid for by PF Plumbing Supplemental insurance- Accident, Critical Illness, Cancer, Short-Term and Long-Term Disability, Medical Bridge, Legal PTO- Vacation, Personal, Sick, Holiday, Bereavement pay Jury Duty Pay Maternity Pay 401k Retirement Plan- 100% employer match of up to 4% of employees' annual contribution Verizon Wireless Discount Tenure Awards Specific to our Service Technician position No 24/7 or on call Company Phone (or monetary reimbursement for a portion of the bill) and iPad Continued Education Commission We keep our service techs highly trained and up to date with all the "new stuff"- so plan to get some extra training here with us. Weekly staff meetings that are often catered- who can say no to free food and coffee? Clean, fully stocked trucks with over $10k worth of tools to help you do your job more efficiently Company provided vehicle (if you live within a 30-mile radius of the shop) Employees love working here - you'll have a 1 on 1 meeting with your manager every week to gauge your performance and make sure you're happy and we are meeting your expectations as a valued employee. Customers Love us - Check out the buzz about PF Plumbing on our website, google, and Facebook! You'll love your co-workers- We are excited to welcome you to be a part of it. Compensation details: 00 Yearly Salary PI904bf6a6-