Description: The Mortgage Loan Closer performs full-service mortgage loan closing duties. Accurately prepare closing document packages to meet all underwriting, investor and compliance requirements. Ensure all title objections are addressed and will be satisfied prior to or at closing. Timely and effective communication with all parties involved in the transaction. Coordinate timing of closing with banker, ensure we meet contract dates and/or lock exp. Verify that all check and general ledger entries are set up correctly in to ensure accurate accounting records Prioritize workload to maximize efficiency and production. Assist with other duties as needed. Requirements: Required Education: High school diploma or general education degree (GED) Required work experience: One to two years of related experience and/or training; or equivalent combination of education and experience. Technology Skills: Word, Excel, DU, DO, LP, origination software, basic internet skills Required skills or traits for this position: Professional communication skills, ability to prioritize multiple tasks, work independently, desire to learn and contribute, able to work in a fast paced, stressful environment PI93da5-
06/22/2026
Full time
Description: The Mortgage Loan Closer performs full-service mortgage loan closing duties. Accurately prepare closing document packages to meet all underwriting, investor and compliance requirements. Ensure all title objections are addressed and will be satisfied prior to or at closing. Timely and effective communication with all parties involved in the transaction. Coordinate timing of closing with banker, ensure we meet contract dates and/or lock exp. Verify that all check and general ledger entries are set up correctly in to ensure accurate accounting records Prioritize workload to maximize efficiency and production. Assist with other duties as needed. Requirements: Required Education: High school diploma or general education degree (GED) Required work experience: One to two years of related experience and/or training; or equivalent combination of education and experience. Technology Skills: Word, Excel, DU, DO, LP, origination software, basic internet skills Required skills or traits for this position: Professional communication skills, ability to prioritize multiple tasks, work independently, desire to learn and contribute, able to work in a fast paced, stressful environment PI93da5-
Description: The Mortgage Customer Service Representative assists in the Tax/Escrow area by performing the following duties: Tax Research, review and prepare property tax payment files. Pay individual property tax parcels. Responds to emails sent to the inbox. Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors. Additional property tax related research & remediation. Escrow Individual Escrow Analysis - Perform individual analysis as needed Identify root cause of excess Escrow Shortages, Surplus and Significant Payment Changes Mass Escrow Analysis - Perform required mass analysis annually according to state matrix. New Loan - Perform new loan analysis as needed. New Construction / Mid-Year Analysis - Assist with NewCon mid-year review and analyze loans as needed. Waiving Escrow - To remove Property Taxes, Homeowners insurance and / or both to close escrow. Approve Escrow Analysis Statements and Refund Checks. Web Reports - Review reports showing additional website payments made to escrow for review / research and analyze as needed. Lock Box Report - Review reports showing additional payments made to escrow for review / research and analyze as needed. Escrow Overdraft Report - Research, reanalyze and send letter as needed. Assist with Insurance loss draft claims. Review and update Flood information including but not limited to exchange of information with flood vendors. Insurance Disbursements (HUB, MBA, MSP, ACH) Insurance Refunds RD Monthly Payment FHA Monthly Payment Reviews escrow & non-escrow hazard records and obtain updated documents as needed. Reviews and update hazard information utilizing OnBase work queues. Reviews daily reports from MSP related to hazard updates. Requirements: Required Education: High school diploma or general education degree (GED) Required Work Experience: Two to five years of related experience and/or training; or equivalent combination of education and experience. Technology Skills: Accurately and efficiently process transactions. Proficient in Word & Excel. Preferred Black Knight System experience. Required skills or traits for the position: Follow established policies, procedures & guidelines. Demonstrate analytical decision making and problem-solving skills. PId616ba6ec34b-5132
06/22/2026
Full time
Description: The Mortgage Customer Service Representative assists in the Tax/Escrow area by performing the following duties: Tax Research, review and prepare property tax payment files. Pay individual property tax parcels. Responds to emails sent to the inbox. Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors. Additional property tax related research & remediation. Escrow Individual Escrow Analysis - Perform individual analysis as needed Identify root cause of excess Escrow Shortages, Surplus and Significant Payment Changes Mass Escrow Analysis - Perform required mass analysis annually according to state matrix. New Loan - Perform new loan analysis as needed. New Construction / Mid-Year Analysis - Assist with NewCon mid-year review and analyze loans as needed. Waiving Escrow - To remove Property Taxes, Homeowners insurance and / or both to close escrow. Approve Escrow Analysis Statements and Refund Checks. Web Reports - Review reports showing additional website payments made to escrow for review / research and analyze as needed. Lock Box Report - Review reports showing additional payments made to escrow for review / research and analyze as needed. Escrow Overdraft Report - Research, reanalyze and send letter as needed. Assist with Insurance loss draft claims. Review and update Flood information including but not limited to exchange of information with flood vendors. Insurance Disbursements (HUB, MBA, MSP, ACH) Insurance Refunds RD Monthly Payment FHA Monthly Payment Reviews escrow & non-escrow hazard records and obtain updated documents as needed. Reviews and update hazard information utilizing OnBase work queues. Reviews daily reports from MSP related to hazard updates. Requirements: Required Education: High school diploma or general education degree (GED) Required Work Experience: Two to five years of related experience and/or training; or equivalent combination of education and experience. Technology Skills: Accurately and efficiently process transactions. Proficient in Word & Excel. Preferred Black Knight System experience. Required skills or traits for the position: Follow established policies, procedures & guidelines. Demonstrate analytical decision making and problem-solving skills. PId616ba6ec34b-5132
Description: Role Definition: Responds to customer inquiries and assists in the servicing department by performing the following duties. I. Responsible for filing and tracking all Liquidation Loss Claims- back up for invoice processing. II. Responsible for Evictions and Real Estate Owned property disposals. III. Short Sale and Deed in Lieu- evaluation and processing. IV. Property Preservation- request inspections, evaluate and approve preservation work, etc. V. Monthly default reporting and Investor guideline update notification responsibilities. VI. Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors. VII. Performs a variety of clerical duties including filing or imaging of documents. VIII. Other duties as assigned. Requirements: Required Education: High school diploma or general education degree (GED) Required Work Experience: Two to three years related loss mitigation and mortgage banking experience and/or training; or equivalent combination of education and experience. Technology Skills: Proficient in basic computer skills and all Microsoft Office applications. Required Skills or traits for the position: Accurately and efficiently process transactions. Follow established policies, procedures & guidelines. Demonstrate analytical decision making and problem solving skills. PI76be6702fa5d-0851
06/22/2026
Full time
Description: Role Definition: Responds to customer inquiries and assists in the servicing department by performing the following duties. I. Responsible for filing and tracking all Liquidation Loss Claims- back up for invoice processing. II. Responsible for Evictions and Real Estate Owned property disposals. III. Short Sale and Deed in Lieu- evaluation and processing. IV. Property Preservation- request inspections, evaluate and approve preservation work, etc. V. Monthly default reporting and Investor guideline update notification responsibilities. VI. Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors. VII. Performs a variety of clerical duties including filing or imaging of documents. VIII. Other duties as assigned. Requirements: Required Education: High school diploma or general education degree (GED) Required Work Experience: Two to three years related loss mitigation and mortgage banking experience and/or training; or equivalent combination of education and experience. Technology Skills: Proficient in basic computer skills and all Microsoft Office applications. Required Skills or traits for the position: Accurately and efficiently process transactions. Follow established policies, procedures & guidelines. Demonstrate analytical decision making and problem solving skills. PI76be6702fa5d-0851
Description: Role Definition: Responds to customer inquiries and assists in the servicing department by performing the following duties. Essential Duties and Responsibilities I. Responsible for tracking Active Foreclosure loans to include correspondence with Law firms to complete foreclosure processes. II. Responsible for tracking past due loans for property preservation needs, reviewing borrower financial packages and analyzing for loss mitigation liquidation options according to investor guidelines. Processes pre-foreclosure sales and deed-in-lieu transactions. III. Request and track expense reimbursements from investors for loss mitigation liquidations and foreclosure expenses non-recoverable from borrowers. IV. Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors. V. Performs a variety of clerical duties including filing or imaging of documents. VI. Other duties as assigned. Requirements: Required Education: High school diploma or general education degree (GED) Required Work Experience: Two to three years related loss mitigation and mortgage banking experience and/or training; or equivalent combination of education and experience. Technology Skills: Proficient in basic computer skills and all Microsoft Office applications. Required Skills or traits for the position: Accurately and efficiently process transactions. Follow established policies, procedures & guidelines. Demonstrate analytical decision making and problem solving skills. PIcfbbffefd1c1-9231
06/22/2026
Full time
Description: Role Definition: Responds to customer inquiries and assists in the servicing department by performing the following duties. Essential Duties and Responsibilities I. Responsible for tracking Active Foreclosure loans to include correspondence with Law firms to complete foreclosure processes. II. Responsible for tracking past due loans for property preservation needs, reviewing borrower financial packages and analyzing for loss mitigation liquidation options according to investor guidelines. Processes pre-foreclosure sales and deed-in-lieu transactions. III. Request and track expense reimbursements from investors for loss mitigation liquidations and foreclosure expenses non-recoverable from borrowers. IV. Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors. V. Performs a variety of clerical duties including filing or imaging of documents. VI. Other duties as assigned. Requirements: Required Education: High school diploma or general education degree (GED) Required Work Experience: Two to three years related loss mitigation and mortgage banking experience and/or training; or equivalent combination of education and experience. Technology Skills: Proficient in basic computer skills and all Microsoft Office applications. Required Skills or traits for the position: Accurately and efficiently process transactions. Follow established policies, procedures & guidelines. Demonstrate analytical decision making and problem solving skills. PIcfbbffefd1c1-9231