HTC Global Services Inc

Make a difference HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. We are seeking a skilled and dedicated ADABAS / Natural Administrator with solid expertise in DB2 and ADABAS-Natural to join our team. This role is ideal for professionals who thrive in high-availability environments and have a strong background in core mainframe technologies including IBM z/OS, VSAM, and related tools. Key Responsibilities: Provide L1/L2 support for mainframe applications and databases Analyze incidents, identify root causes, and implement timely resolutions Monitor and maintain DB2 and ADABAS databases to ensure performance and reliability Operate within IBM z/OS to manage batch jobs, system logs, and resources Manage VSAM file structures and ensure data integrity Collaborate with development and infrastructure teams for seamless operations Document procedures and contribute to a support knowledge base Required Skills: Mandatory experience in DB2 and ADABAS-Natural Strong proficiency in IBM z/OS, VSAM, and mainframe utilities Hands-on experience with JCL, TSO/ISPF, and related tools Good knowledge of system performance tuning and job scheduling Strong analytical and communication skills Experience in the banking or financial services domain is a plus If you have the right experience and are looking to contribute to a reliable and performance-driven mainframe environment, we encourage you to apply to this opportunity. Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier

Role Summary: The Server Administration Architect is responsible for defining the architecture, design standards, and long-term roadmap of the enterprise Windows Server and VMware virtualization platforms. Building upon deep L3-level expertise in server administration, Active Directory, VMware vSphere, automation, and security, the Architect ensures the infrastructure is scalable, resilient, compliant, and aligned with business strategy. This role provides architectural leadership across cross-functional teams and drives modernization initiatives including hybrid cloud, automation frameworks, and enterprise security baselines. Key Responsibilities 1. Platform Architecture & Design Architect end-to-end Windows Server and VMware vSphere environments, covering AD, DNS, DHCP, GPO, ESXi clusters, vCenter, HA/DRS, and virtual networking/storage. Define reference architectures, high-level designs (HLD), and low-level designs (LLD) for server and virtualization platforms. Establish capacity models, performance baselines, and scalability frameworks for future growth. 2. Technology Roadmap & Modernization Lead modernization initiatives such as Windows Server upgrades, Active Directory redesign, VMware lifecycle upgrades, and hybrid cloud integration (Azure/VMware Cloud). Evaluate emerging technologies (Azure Arc, vSAN, Tanzu, automation frameworks) and recommend adoption strategies. Champion infrastructure-as-code, zero-touch provisioning, and advanced automation. 3. Governance, Standards & Compliance Define server and virtualization governance policies including security baselines, hardening standards, and patching frameworks. Create and maintain architecture standards, configuration baselines, approved patterns, and compliance checklists. Ensure adherence to ITIL processes for change, incident, and problem management. 4. Advanced Troubleshooting & RCA Leadership Provide architectural-level guidance for critical incidents and platform outages. Lead deep-dive root cause analysis (RCA) and define permanent corrective and preventive controls. Drive elimination of repeat issues through design improvements and automation. 5. Automation & Optimization Strategy Architect automation solutions using PowerShell, Python, or Ansible for provisioning, patching, configuration, security compliance, and reporting. Define performance tuning strategies for Windows, AD, and VMware environments. Standardize enterprise monitoring KPIs and alerting thresholds. 6. Cross-Functional Leadership Work closely with network, storage, cloud, security, and application teams to ensure cohesive architectural alignment. Act as the primary infrastructure architect for new projects, migrations, and application onboarding. Provide architectural oversight during implementation by operational teams. 7. Documentation & Knowledge Management Produce HLD/LLD documents, architecture diagrams, runbooks, and SOP frameworks. Review and approve technical documentation produced by L3/L2 teams. 8. Mentorship & Technical Leadership Guide and mentor L3, L2, and L1 engineers in design principles, troubleshooting approaches, and automation best practices. Drive a culture of standardization, efficiency, and continuous improvement. Required Technical Skills Mastery of Windows Server administration, Active Directory, GPO, DNS, DHCP, IIS, and domain services architecture. Deep architectural understanding of VMware vSphere, vCenter, ESXi, HA/DRS, vMotion, virtual networking, and storage. Strong experience designing automation frameworks using PowerShell / Python. Expertise in capacity planning, performance engineering, and RCA methodologies. Working knowledge of backup and recovery platforms (Veeam, Commvault, Networker). Understanding of configuration management platforms like SCCM, Ansible, or equivalent. Experience with hybrid cloud models, Azure integration, identity synchronization, workload migration. Experience & Certification Requirements Experience: 15-17+ years in infrastructure engineering with strong L3 foundations; at least 3-5 years in architecture or high-level design roles. Preferred Certifications: Microsoft Certified: Windows Server Hybrid Administrator Associate VMware Certified Professional - Data Center Virtualization (VCP-DCV) ITIL v4 Foundation Azure Administrator Associate (optional) Architecture certifications (e.g., TOGAF) are a plus but not mandatory. Behavioral Competencies Strong architectural thinking and problem-solving abilities. Ability to lead technical bridges during complex incidents. Excellent presentation, communication, and documentation skills. Proactive, innovative, and focused on automation and standardization. Capable of influencing stakeholders and leading cross-team initiatives. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. For information on the compensation range and an overview of benefits offered by HTC Global Services, please email . Salary, other compensation, and benefits information shared by HTC are accurate as of the date provided. The disclosed range may vary based on factors such as geographic location, education, relevant experience, certifications, skills, role fit, organizational needs & other factors as applicable. HTC Global Services reserves the right to modify ranges in accordance with governmental, state, and local requirements

Role Summary: The L3 Infrastructure Engineer will serve as a senior technical authority responsible for designing, optimizing, and maintaining enterprise-scale Windows Server and VMware environments. This role involves deep problem diagnosis, performance optimization, and automation to ensure high availability, security, and efficiency across infrastructure services. The engineer will collaborate with architecture, network, and storage teams to drive continuous improvement and modernization initiatives. Key Responsibilities: Advanced Infrastructure Administration: Lead the configuration, optimization, and lifecycle management of Windows Server (2016/2019/2022) environments, including AD, DNS, DHCP, and core infrastructure services. Virtualization Management: Design, implement, and troubleshoot VMware vSphere/ESXi clusters, including HA/DRS configuration, vMotion, resource pools, templates, and performance tuning. Incident & Problem Management: Act as final escalation point for critical infrastructure issues; perform root cause analysis (RCA) and implement permanent fixes and preventive measures. Automation & Scripting: Develop and maintain PowerShell or Python-based automation scripts for server provisioning, patching, monitoring, and compliance reporting. Performance & Capacity Optimization: Conduct capacity planning, performance benchmarking, and trend analysis to ensure optimal resource utilization and scalability. Security & Compliance: Implement and maintain security baselines, hardening standards, and patch compliance in accordance with organization policies and industry best practices. Infrastructure Modernization: Contribute to the migration and modernization of workloads, including hybrid cloud integration, VMware upgrades, and backup/recovery strategy enhancements. Collaboration & Documentation: Partner with storage, network, and application teams for complex troubleshooting; review and enhance SOPs, technical runbooks, and knowledge articles. Mentorship & Governance: Provide technical guidance to L1/L2 teams, review their work, and drive continuous service improvement initiatives. Required Technical Skills: Expert-level knowledge of Windows Server administration, Active Directory, Group Policy, and DNS/DHCP/IIS. Deep understanding of VMware vSphere, vCenter, HA/DRS clusters, and virtual networking/storage. Strong scripting and automation experience using PowerShell or Python. Proven experience in RCA, performance tuning, and capacity planning. Familiarity with configuration management tools (e.g., Ansible, SCCM, or similar). Working knowledge of backup/restore technologies (Veeam, Commvault, Networker) and endpoint protection solutions. Exposure to cloud/hybrid integration (Azure/VMware Cloud) is an advantage. Experience & Certification Requirements: Experience: 13-15 years in infrastructure support/engineering, with at least 3-4 years in an L3 or equivalent senior technical role. Certifications (preferred): Microsoft Certified: Windows Server Hybrid Administrator Associate VMware Certified Professional - Data Center Virtualization (VCP-DCV) ITIL v4 Foundation Azure Administrator Associate (optional) Behavioral Competencies: Strong analytical and problem-solving mindset. Ability to lead technical bridges and manage high-severity incidents. Excellent communication and documentation skills. Proactive and drives automation and efficiency. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. Onsite

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. IT Sales - Tech-to-Sales Program (MBA) Launch Your Career in IT Consulting Sales Do you have a foundation in technology and an MBA that sharpened your business skills? Are you looking to combine both to create business impact through enterprise sales? At HTC Global Services, we help organizations modernize, transform, and innovate through technology. We're looking for ambitious professionals to join our Tech-to-Sales Leadership Development Program - designed for technically minded MBA graduates who want to pivot into client-facing sales in the IT consulting industry. Why This Role Is Unique This program bridges the gap between technical understanding and business strategy. You'll learn how to position complex IT solutions - from data analytics to cloud transformation - as business value for Fortune 500 and public-sector clients. You'll work side-by-side with experienced Account Executives, Solution Architects, and Delivery Leaders to see how technology solves real-world problems. What You'll Do Learn consultative selling and solution-based engagement from senior Account Executives. Build and manage a sales pipeline, engaging decision-makers & clients through calls, in-person meetings, LinkedIn, and events. Collaborate with delivery and solution teams to understand our IT offerings and craft client proposals and project wins. Participate in live pursuits, proposals, and client presentations, contributing to go-to-market strategies. Grow into an Account Executive, pathway to career in IT Sales Who You Are Education: MBA graduate with a Bachelor's in Computer Science, Information Systems, Engineering, or related STEM field. Experience: take your foundation in technology and pivot to into IT, consulting, business analysis, or technical sales. Skills: Strong communication, analytical thinking, and an ability to translate technical ideas into business solutions to solve clients real-world technology business challenges. Mindset: Curious, motivated, coachable, and driven to make an impact in technology sales. Why HTC? Accelerated Career Path roadmap to IT Consultative Account Executive. Mentorship: Direct access to senior sales leaders and BU Heads. Training: Intensive onboarding covering IT consultative solutions, sales methodologies, and industry verticals. Exposure: Work within industries such as Public Sector, Education, BFSI, Automotive/Manufacturing or Consumer Services. Ready to start your journey in IT Consulting Sales? Join HTC as a Junior Account Leader and prepare to become a trusted technology sales professional. Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

Position Overview We are seeking a Product Designer with strong photography and digital asset management experience to support content production across web and mobile platforms. This role is best suited for a creative professional who combines technical expertise with strong organizational skills and has a passion for delivering polished, high-quality digital content. The Product Designer will be responsible for retouching and processing photography, uploading and documenting media, and organizing/tagging assets in Adobe Experience Manager (AEM). The role also involves building taxonomy, setting up metadata schemas, and ensuring assets are consistently cataloged for long-term use. This position requires advanced skills in photo editing and asset management, as well as the ability to collaborate across teams, accept feedback, and communicate creative ideas clearly. Experience with video production, Figma, or other creative tools is a plus. Qualifications Required Strong portfolio demonstrating photography retouching and asset management experience. Solid understanding of composition, lighting, color theory, and visual storytelling. Proficiency with Adobe Creative Suite (particularly Photoshop) and experience integrating with AEM Assets. Experience with taxonomy and metadata schemas within a Digital Asset Management (DAM) system. Bachelor's degree in Art, Design, Photography, or related field (or equivalent work experience). Excellent communication skills, both written and verbal. Ability to multi-task, manage deadlines, and work collaboratively in a team environment. Self-starter with strong attention to detail and a positive, proactive attitude. Preferred Professional experience as a Digital Librarian, Product Designer, or similar content management role. Adobe product certifications, particularly in AEM Assets. Familiarity with Figma or similar design/prototyping tools. Exposure to video production or multimedia asset workflows. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.