R K Mehrotra - State Farm Agency
Baton Rouge, Louisiana
12/05/2025
Full time
Licensed Insurance Customer Service Location: BATON ROUGE, LA, 70806 Salary: $40000.0 - $65000.0/year Experience: 1 Year(s) Our State Farm Agency in Baton Rouge is seeking a professional, licensed, and customer-focused Insurance Customer Service Representative to join our team. If you are passionate about helping clients, enjoy problem-solving, and want to grow your career in Property & Casualty (P&C) insurance , this role is for you. Qualifications - Must Haves: • Active P&C Insurance License • Previous experience in an insurance agency or customer service role • Ability to work on-site in Baton Rouge (not remote) • Strong communication, organizational, and customer service skills • Detail-oriented, proactive, and motivated to help clients understand insurance options Remote Opportunity available if you have recent State Farm Experience and currently reside in Louisiana. Responsibilities: • Provide excellent customer service via phone and in-person interactions • Build and maintain strong client relationships • Educate clients on insurance policies, coverage options, claims, billing, and transfers • Perform needs-based policy reviews to recommend coverage options • Assist the agent with daily office tasks and reporting • Ensure timely and accurate follow-up on all client requests • Enhance the overall State Farm insurance customer experience Benefits: • Competitive salary plus performance-based bonuses • Paid Holidays and Paid Time Off • Health Insurance • Retirement Plan • Professional development and career growth in insurance sales and service Ideal Candidate: • Licensed in P&C and/or L&H insurance • Experienced in insurance office operations • Excellent written, verbal, and listening communication skills • Detail-oriented, organized, and self-motivated • Comfortable using insurance software and computer systems • Team player who can multitask and work efficiently • Committed to continuing education and staying up-to-date on product changes How to Apply: If you are a licensed insurance professional ready to advance your career in insurance customer service , submit your resume today. Qualified candidates will be contacted regarding the next steps in the interview process. Important Notice: This position is with a State Farm independent contractor agent , not State Farm Insurance Companies. Employees of the agent must complete all required licensing, training, and onboarding. State Farm agents are independent contractors and hire their own staff. PI542fac0b7f96-0655