BANKO OVERHEAD DOORS LLC

Banko Overhead Doors is seeking a Warehouse Lead to ensure a safe and efficient warehouse environment. The ideal candidate will focus on safety compliance, warehouse management, and maintaining organized inventory without managing other employees. Key Responsibilities: 1. Safety Compliance: Maintain a safe working environment. Implement safety training and enforce PPE usage. Conduct and document regular equipment inspections. Report safety violations promptly. 2. Warehouse Management: Oversee storage and organization of stock. Ensure unobstructed warehouse floors. Enforce cell phone and earbud usage policies. Maintain a clean and organized warehouse. 3. Job Duties: Document extra part requests. Assist installers in loading materials. Collaborate during delivery trucks for safe unloading. Pull loads for next day's work and manage return of materials. 4. Recovery Process: Ensure proper stacking and tagging of returned doors. Down-stack doors and restock inventory. Ensure 100% put away of all items on delivery days. 5. Unloading and Receiving Trucks: Collaborate with Inventory and Purchasing Departments. Organize and label all materials. Report and document damaged products. 6. Inventory Control: Maintain organized warehouse for bi-weekly cycle counts. Ensure accurate reporting and prompt issue notification. 7. Daily Code of Conduct and Responsibilities: Follow company policies and maintain conduct standards. Address issues privately with the Division Manager. Report violations and adhere to anti-discrimination and harassment policies. Qualifications: Previous experience in warehouse management. Strong commitment to safety protocols. Excellent organizational and leadership skills. Note: This job description may evolve with market growth, and additional responsibilities may be assigned. Banko Overhead Doors, Inc. is an equal opportunity employer. It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities. Show Up for Banko & Banko Will Show Up for You - We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. Compensation details: 20-24 Hourly Wage PI030ab475ae2a-6817

Sales Professional (Inside/Outside Sales) Jacksonville, FL Banko Overhead Doors About Us Banko Overhead Doors has been a trusted Florida garage door provider for more than 40 years. We proudly serve homeowners, builders, and commercial clients with top-quality products and exceptional service. We are growing our Jacksonville market and looking for a driven, relationship-focused Sales Professional to join our team. Position Summary This is a hybrid Inside/Outside Sales role responsible for generating leads, conducting on-site/in-home consultations, preparing quotes, and closing residential and custom home garage door sales. Youll work closely with builders, homeowners, and internal teams to ensure a smooth sales-to-installation experience. Key Responsibilities Outside Sales Responsibilities Conduct in-home and on-site consultations with homeowners and builders. Generate new business through prospecting, networking, referrals, and builder relationships . Review blueprints and building plans to recommend correct products and wind-load compliant solutions. Present Bankos full product line with confidence to support customer decision-making. Provide accurate pricing quotes and close sales in person and over the phone. Maintain reliable follow-up and communication to ensure excellent customer experience. Inside Sales Responsibilities Manage incoming leads and maintain timely follow-up to move prospects through the sales funnel. Prepare detailed quotes, proposals, and order information based on customer needs. Coordinate with installation, warehouse, and service departments to ensure correct scheduling and job accuracy. Maintain accurate CRM records for all interactions, quotes, and sales activities. Support builder accounts and internal sales needs as required. Stay current on product updates, industry trends, and competitive offerings. Qualifications 5+ years of experience in sales , ideally in construction, building materials, home improvement, or a related industry. Strong communication skills with the ability to build trust quickly. Proven negotiation and closing skills. Ability to read blueprints and complete take-offs (required). Excellent organizational and time-management skills. Self-driven, results-oriented, and comfortable working independently. Valid drivers license (clean record for 3-past years). Experience with garage door products is a plus but not required (training provided). What We Offer Competitive base salary + commission structure . Company-provided vehicle , gas card, and SunPass for field work. Health, dental, vision, and retirement benefits. Ongoing training and career development opportunities. Supportive, team-focused culture with long-term stability. Apply Today If youre a motivated sales professional who thrives on building relationships and delivering solutions, wed love to hear from you. Join Banko Overhead Doors and help us continue being Floridas most trusted name in garage doors. PI2e8b6b2e48c1-3787

Job Description: Banko Overhead Doors is seeking a motivated and dedicated individual to join our team as a Garage Door Installer Apprentice. This position offers an excellent opportunity to learn and develop skills in garage door and opener installation while working under the guidance of a Lead Priority Installer. Key Responsibilities: - Assist with all aspects of garage door and opener installations. - Learn and understand the fundamentals of new construction installs, and transition to custom installations and homeowner retrofit installs. - Work closely under the supervision of a Lead Priority Installer for a one-year apprenticeship. - Ensure safety protocols are followed on all job sites. - Participate in job site clean-up to maintain a safe and organized work environment. - Lift and handle garage door components and equipment, with the ability to lift 70 lbs independently and assist with lifting 90+ lbs. - Collaborate effectively as part of a two-man installation team. - Deliver excellent customer service to both homeowners and builders. Qualifications: - High attention to detail is critical. - At least 2 years of experience in construction or related field. - Ability to work well in the field and cooperate with others. - Strong commitment to providing quality customer service. - Physically capable of handling the lifting requirements. Compensation: - This is an hourly position starting at $22 per hour. - Performance evaluations will be conducted at six months and annually, with potential for pay adjustments based on performance. - Full benefits package including 401k (health, dental, vision, life) available after 90-days. Training and Certification: - Apprentices will receive certification from Banko University after completing the first 90 days, at six months, and at one year. - Upon successful completion of the one-year apprenticeship, and based on performance, quality, and leadership skills, there may be an opportunity to advance into a Lead Installer role. Additional Information: - This role requires a strong work ethic, the ability to follow instructions, and a commitment to learning and growing within the company. - The successful candidate will demonstrate reliability, initiative, and a proactive approach to their work. Join the winning team at Banko Overhead Doors and start your career as a Garage Door Installer Apprentice, where you will gain valuable hands-on experience and have the opportunity for growth and advancement. It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities. Show Up for Banko & Banko Will Show Up for You - We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. Compensation details: 22-22 Hourly Wage PIb4d2ab77746a-4909

Banko Overhead Doors is searching for a friendly and highly analytical and sales success driven Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department management and lead roles. A top-notch Customer Success Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction. Customer Success Specialist Responsibilities: Promptly responding to customer queries via email, phone and in-person channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers' issues.Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.Maintaining a polite, empathetic, helpful, and professional manner at all times.Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.Familiarizing yourself with new products and services as they are introduced.Attending meetings as required.Providing training to new customer service agents.Respecting client confidentiality at all times. Customer Success Specialist Requirements: High school diploma or GED.Bachelor's degree in business, communications, or a related field may be advantageous.Practical experience with help desktop software (i.e. Microsoft Suite), and CRM software.Previous experience in a customer service role is preferred.The ability to respond appropriately under pressure.Sound judgment and excellent problem-solving skills.The ability to speak a second language may be advantageous.A positive attitude and the ability to build relationships with clients.The flexibility to work irregular hours, when required. (specific role hours 10am-7pm)Superb written and verbal communication skills. It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities. Show Up for Banko & Banko Will Show Up for You - We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. Compensation details: 21-22 Hourly Wage PI41552f69395d-7255

Sales Professional (Inside/Outside Sales) - Jacksonville, FL Banko Overhead Doors About Us Banko Overhead Doors has been a trusted Florida garage door provider for more than 40 years. We proudly serve homeowners, builders, and commercial clients with top-quality products and exceptional service. We are growing our Jacksonville market and looking for a driven, relationship-focused Sales Professional to join our team. Position Summary This is a hybrid Inside/Outside Sales role responsible for generating leads, conducting on-site/in-home consultations, preparing quotes, and closing residential and custom home garage door sales. You'll work closely with builders, homeowners, and internal teams to ensure a smooth sales-to-installation experience. Key Responsibilities Outside Sales Responsibilities Conduct in-home and on-site consultations with homeowners and builders. Generate new business through prospecting, networking, referrals, and builder relationships . Review blueprints and building plans to recommend correct products and wind-load compliant solutions. Present Banko's full product line with confidence to support customer decision-making. Provide accurate pricing quotes and close sales in person and over the phone. Maintain reliable follow-up and communication to ensure excellent customer experience. Inside Sales Responsibilities Manage incoming leads and maintain timely follow-up to move prospects through the sales funnel. Prepare detailed quotes, proposals, and order information based on customer needs. Coordinate with installation, warehouse, and service departments to ensure correct scheduling and job accuracy. Maintain accurate CRM records for all interactions, quotes, and sales activities. Support builder accounts and internal sales needs as required. Stay current on product updates, industry trends, and competitive offerings. Qualifications 5+ years of experience in sales , ideally in construction, building materials, home improvement, or a related industry. Strong communication skills with the ability to build trust quickly. Proven negotiation and closing skills. Ability to read blueprints and complete take-offs (required). Excellent organizational and time-management skills. Self-driven, results-oriented, and comfortable working independently. Valid driver's license (clean record for 3-past years). Experience with garage door products is a plus but not required (training provided). What We Offer Competitive base salary + commission structure . Company-provided vehicle , gas card, and SunPass for field work. Health, dental, vision, and retirement benefits. Ongoing training and career development opportunities. Supportive, team-focused culture with long-term stability. Apply Today If you're a motivated sales professional who thrives on building relationships and delivering solutions, we'd love to hear from you. Join Banko Overhead Doors and help us continue being Florida's most trusted name in garage doors. PI04ddfaace5-