Hyperion Solutions

About Us:Hyperion Solutions is a technology-driven vertical transportation solutions provider headquartered in Memphis, TN, with offices across the U.S. We bring together trusted brands to deliver systems, components, and technical services for the vertical transportation industry. We are growing and transforming and seek passionate professionals to join our team and support service excellence. Position Summary:The Director of Field Services leads all field operations for McIntosh in Hillside, NJ, and Capital in Dallas, TX. Reporting to the Chief Commercial Officer, you will standardize operations, drive efficiency, and build a culture of accountability across both locations. Key Responsibilities:Lead and align field service operations across multiple locations for consistency and quality Develop service strategies that improve efficiency, profitability, and customer satisfaction Collaborate with Sales, Engineering, Manufacturing, and Supply Chain teams for smooth project execution Oversee complex repair and service projects, meeting technical standards and customer expectations Optimize processes and implement best practices using technology to enhance productivity Mentor and develop high-performing field service leaders Manage team performance, compensation, and professional development Support Sales with quoting, project input, and technical guidance Ensure adherence to safety standards and regulatory compliance Qualifications:Bachelors degree in Engineering, Operations Management, Business, or equivalent experience 10+ years in manufacturing or repair operations; motor or machine shop experience preferred 5+ years leading and developing high-performing teams Expertise in motor repair and/or metal machining Experience with lean manufacturing and 5S preferred Strong budgeting, resource allocation, and operational management skills Excellent communication and interpersonal skills Bilingual Spanish and English preferred Key Competencies:Strategic thinking with operational focus and execution skills Leadership that motivates, empowers, and holds teams accountable Strong problem-solving and decision-making abilities Commitment to continuous improvement, innovation, and service excellence Dedication to safety, quality, and company values What We Offer:Competitive salary and comprehensive benefits Opportunities for career growth and advancement Collaborative and innovative work environment Recognition for leadership, initiative, and excellence Equal Opportunity Employer:Hyperion Solutions is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity. Reasonable accommodations are available for individuals with disabilities throughout the employment process. PI0dc2892becd7-6966

About Us: Hyperion Solutions is a technology-driven vertical transportation solutions provider headquartered in Memphis, TN, with offices across the U.S. We bring together trusted brands to deliver systems, components, and technical services for the vertical transportation industry. We are growing and transforming and seek passionate professionals to join our team and support service excellence. Position Summary: The Director of Field Services leads all field operations for McIntosh in Hillside, NJ, and Capital in Dallas, TX. Reporting to the Chief Commercial Officer, you will standardize operations, drive efficiency, and build a culture of accountability across both locations. Key Responsibilities: Lead and align field service operations across multiple locations for consistency and quality Develop service strategies that improve efficiency, profitability, and customer satisfaction Collaborate with Sales, Engineering, Manufacturing, and Supply Chain teams for smooth project execution Oversee complex repair and service projects, meeting technical standards and customer expectations Optimize processes and implement best practices using technology to enhance productivity Mentor and develop high-performing field service leaders Manage team performance, compensation, and professional development Support Sales with quoting, project input, and technical guidance Ensure adherence to safety standards and regulatory compliance Qualifications: Bachelors degree in Engineering, Operations Management, Business, or equivalent experience 10+ years in manufacturing or repair operations; motor or machine shop experience preferred 5+ years leading and developing high-performing teams Expertise in motor repair and/or metal machining Experience with lean manufacturing and 5S preferred Strong budgeting, resource allocation, and operational management skills Excellent communication and interpersonal skills Bilingual Spanish and English preferred Key Competencies: Strategic thinking with operational focus and execution skills Leadership that motivates, empowers, and holds teams accountable Strong problem-solving and decision-making abilities Commitment to continuous improvement, innovation, and service excellence Dedication to safety, quality, and company values What We Offer: Competitive salary and comprehensive benefits Opportunities for career growth and advancement Collaborative and innovative work environment Recognition for leadership, initiative, and excellence Equal Opportunity Employer: Hyperion Solutions is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity. Reasonable accommodations are available for individuals with disabilities throughout the employment process. PIc8aeeaeadb5a-6966