Hyperion Solutions

This is a remote based role with heavy travel. We are accepting applicants that currently reside in Florida, New Jersey, New York, or Toronto, Canada. Travel will be 50-80% for this role. About Us Hyperion Solutions is a technology-driven vertical transportation solution provider headquartered in Memphis, Tennessee, with offices across the United States. We connect trusted brands to deliver premier integrated solutions in Systems & Components, Digital Solutions, and Technical Services for the vertical transportation industry. As a rapidly growing company, we are continuously seeking positive, energetic, and passionate people to join our team. Torin Drive North America, a Hyperion brand, is a leading provider of geared and gearless machines for commercial and freight traction elevators. We are currently seeking a Field Service Technician to support our customers through technical assistance, site visits, and written communications. What You'll Do - Provide customers with training and technical support for the installation, repair, and troubleshooting of machines, motors, brakes, drives, controllers, and other electromechanical components - Troubleshoot, install, and repair components at customer sites and in the central facility - Create, complete, and document field service procedures - Organize, track, and analyze all service activities; maintain the field service database - Support new product development, including proper testing and qualification - Administer Certified Mechanic Training - Collaborate with the field support team to prioritize and execute tasks efficiently - Conduct root cause analysis to drive product improvement and process efficiency - Coordinate with factory and vendor technical support teams to resolve customer issues - Build and maintain positive professional relationships with customers and field staff - Perform other duties as assigned What You'll Bring - Preferred experience: elevator mechanic or service technician with hands-on installation, maintenance, troubleshooting, and diagnostics of elevator equipment - Strong interpersonal skills, grounded in honesty, ethics, and integrity - Excellent customer service and communication skills - Strong analytical and problem-solving abilities - Proficiency with Microsoft Office, Windows OS, web browsers, and search tools; SAP experience a plus - Punctuality, sense of urgency, self-motivation, and the ability to work both independently and as part of a team - Willingness and ability to travel domestically and internationally up to 80% based on field needs - Ability to work a minimum of 40 hours per week - Valid passport required Benefits At Hyperion Solutions, Inc., our employees are our most valuable asset. We offer: - Competitive salary - Generous benefits package - Opportunities for advancement - A positive work environment that encourages initiative and supports personal and professional growth Equal Opportunity Employer Hyperion Solutions is an Equal Opportunity Employer and does not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class under federal, state, or local law. PI37b05e6d9c5e-6526

Hyperion Solutions is a technology driven vertical transportation solution provider headquartered in Memphis, Tennessee, and with offices around the United States. Hyperion Solutions connects trusted and respected brands to create the premier integrated provider of Systems & Components, Digital Solutions, and Technical Services for the Vertical Transportation industry. As a transforming company, we are continuously looking for positive, energetic, passionate people to join our team. Hyperion Solutions is currently seeking an experienced Welder to join our team, based out of insert location location, supporting our Hyperion EECO Richmond plant. Reporting to the Production Supervisor, this position plays an integral part on the team by delivering exceptional welding services that ensure the structural integrity, safety, and quality of various products. By utilizing advanced welding techniques, adhering to industry standards, and maintaining a commitment to precision and excellence, this role aims to contribute to the successful completion of the manufacturing of a variety of elevator products. Primary Responsibilities: Welding and Production o Perform welding tasks with meticulous attention to detail to meet or exceed established procedures and specifications for production requirements. o Use various hand tools, push carts, and machinery to stage work area. o Adhere to assigned production schedule and meet or exceed daily production targets. Quality Control: o Read and interpret blueprints and tape measures frequently in order to assemble products to meet quality standards. o Inspect parts for defects or irregularities and ensure they meet quality standards. o Collaborate with internal team to determine root cause of a problem and assist in implementing corrective actions. o Participate in quality improvement initiatives aimed at enhancing product quality, increasing efficiency, and reducing waste. Work Area Maintenance: o Maintain, organize, and clean equipment and work area to ensure safety and efficiency. o Notify supervisor when faulty equipment or defective materials are discovered. Safety Compliance: o Adhere to all safety policies and procedures, including the wearing of appropriate personal protective equipment. o Help leadership identify areas of improvement to establish innovative or adjust existing work procedures and practices. - Perform other related duties as assigned Job Requirements High school diploma or equivalent preferred 1-2 years of experience with MIG Welding preferred Must be proficient in the use of precision measuring instruments such as a tape measure Ability to safely use and lift equipment weighing up to 50 pounds Ability to bend, kneel, and stand for up to 8 hours per day Able to provide personal welding helmet Prompt and Regular Attendance Required Capabilities: Adaptability: o Approaches change or newness positively. o Adjusts to changing procedures for accomplishing work. Contributing to Team Success: o Provides necessary resources or helps remove obstacles to help the team accomplish its goal. o Shares important or relevant information with the team regularly. o Fulfills team responsibilities; demonstrates personal commitment to the team. Communication: o Communicates ideas clearly and effectively. o Uses appropriate nonverbal communication (eye contact, gestures, posture) when communicating with others. o Pays attention to communication from others. Initiating Action: o Takes immediate action when confronted with a problem or when made aware of a situation. o Does not wait for others to take action or to request action. o Identifies ways to make a job easier or more productive. Safety Awareness o Identifies safety issues and problems by checking equipment and/or work area regularly. o Reports or corrects unsafe working conditions. o Displays knowledge of all related safety or security regulations. o Follows safety and or security procedures on the job. Hyperion is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, services, programs and activities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Benefits At Hyperion Solutions, Inc. we understand that our employees are our most valuable asset. We offer a competitive salary, generous benefits package, opportunities for advancement and a positive work environment that recognizes initiative and enables personal growth. PI644f5a96a5-

Hyperion Solutions is a technology driven vertical transportation solution provider headquartered in Memphis, Tennessee, and with offices around the United States. Hyperion Solutions (Hyperion) connects trusted and respected brands to create the premier integrated provider of Systems & Components and Technical Services for the Vertical Transportation industry. As a rapidly growing company we are continuously looking for positive, energetic, passionate people to join our team. Hyperion Solutions is currently seeking a Warehouse Operator for our Elevator Equipment Corporation location, in Arlington Heights, IL. Hyperion is constantly looking for talented, self-motivated, skilled team members to join our team. Reporting to the Area Supervisor, this position plays an integral part on the team by assisting in our goal to build high quality elevator components. Level 2 Summary: Intermediate-level warehouse position responsible for performing shipping, receiving, and inventory tasks with minimal supervision. The Warehouse Operator Level 2 demonstrates solid understanding of warehouse systems, operates equipment safely, and supports training and workflow guidance for Level 1 employees. This role contributes to accuracy, efficiency, and continuous improvement within warehouse operations. Primary Responsibilities: Receiving and Shipping Operations: o Load and unload inbound and outbound shipments efficiently and accurately. o Verify shipment contents against packing slips and purchase orders. o Label, barcode, and document materials for tracking in warehouse management systems. o Pack, seal, and prepare shipments for transportation per standard work instructions. o Ensure shipment accuracy, traceability, and timely communication with logistics partners. Inventory and Material Handling: o Perform inventory transactions in ERP or WMS systems accurately. o Conduct routine cycle counts and help resolve inventory discrepancies. o Organize warehouse storage locations for optimized space utilization and flow. o Move, stack, and stage materials safely using powered industrial equipment (e.g., forklift, reach truck). o Identify and correct stock issues or misplacements. Equipment Operation and Maintenance: o Operate forklifts, pallet jacks, and other warehouse equipment in compliance with safety regulations. o Perform pre-use inspections on equipment and report any maintenance needs. o Ensure materials and tools are handled, stored, and maintained properly. o Support preventive maintenance activities within assigned work areas. Quality and Accuracy: o Verify inbound and outbound shipments for completeness and quality. o Ensure materials meet handling and packaging requirements. o Assist in root-cause investigations for shipping or inventory discrepancies. o Maintain accurate documentation of shipments and transactions. Safety and Compliance: o Follow all company safety, PPE, and material handling policies. o Maintain warehouse cleanliness and organization consistent with 5S standards. o Identify hazards and report unsafe conditions or near misses immediately. o Promote safe equipment operation and model compliance for Level 1 employees. Communication and Teamwork: o Communicate effectively with warehouse staff, logistics partners, and other departments. o Provide informal coaching and guidance to Level 1 operators as needed. o Participate in daily shift huddles and contribute ideas for workflow improvement. o Work cross-functionally with Operations, Purchasing, and Quality to resolve issues. •Perform other related duties as assigned Job Requirements • High school diploma or equivalent required • 2+ years of warehouse or logistics experience with increasing responsibility. • Forklift certification and proficiency with material handling equipment. • Strong attention to detail and inventory accuracy. • Basic computer literacy, including ERP or warehouse management systems. • Ability to safely use and lift equipment weighing up to 35 pounds • Regular and prompt attendance required. Benefits At Hyperion Solutions, Inc. we understand that our employees are our most valuable asset. We offer a competitive salary, generous benefits package, opportunities for advancement and a positive work environment that recognizes initiative and enables personal growth. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. PI90bb737a869d-8861