Second Avenue Realty

Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - Job Summary The Regional Leasing Manager is a seasoned leasing professional responsible for overseeing leasing operations within a designated geographic region. This role focuses on converting vetted leads from the Company's contact center into lease applications through proactive follow-up and strong sales execution. The Regional Leasing Manager also monitors market conditions, negotiates rental terms, and provides pricing recommendations-directly impacting revenue across a portfolio of homes. This position requires expertise in sales management, customer service, and market analysis, with the ability to guide prospects seamlessly from initial inquiry to move-in, all while maintaining compliance with rental regulations and Second Avenue standards. The role is expected to achieve monthly move-in targets and may provide indirect oversight to Leasing Associates working in the Company's contact center. The position is based either from a home office or a designated Second Avenue office and reports to the VP of Leasing and Operations. Duties and Responsibilities Oversee leasing operations within an assigned region, typically across two or more major cities/markets, often spanning multiple states. Convert qualified leads into lease applications through timely follow-up via phone, email, and text, negotiating within Company guidelines to achieve leasing goals. Document all lead activity-including tours, prospect notes, and applications-in the Company's CRM system. Collaborate with contact center Managers to indirectly manage Leasing Associates, ensuring timely lead follow-up and reviewing after-hours activity for accuracy and responsiveness. Analyze market trends, leasing performance, and customer feedback to recommend pricing adjustments and leasing specials; advise Asset Management and Operations accordingly. Partner closely with the VP of Leasing and Operations to align on inventory levels, pricing strategies, and home condition concerns. Provide pricing and leasing guidance to Leasing Associates and Managers, ensuring consistency with market conditions. Review advertising strategies and collaborate with Marketing to improve leasing performance and portfolio revenue. Achieve and maintain regional move-in goals (typically 30-40 per month). Support fellow Regional Leasing Managers and contribute to cross-regional success. Track and report key leasing KPIs for assigned markets. Communicate with Renovations, Turns, and Maintenance teams regarding property condition, recommending capital improvements when needed to drive occupancy and revenue. Deliver exceptional customer service in all interactions with prospects, colleagues, vendors, and residents. Ensure compliance with all leasing regulations, including Fair Housing, Fair Credit Reporting Act, and the ADA, as well as Company policies and applicable laws. Mentor and support Leasing Associates and Managers in professional development and leasing practices. Serve as the market expert for assigned regions, analyzing data and gathering feedback on rental trends, competitive inventory, and neighborhood dynamics. Other duties as assigned. Qualifications MUST have an active real estate salesperson's license in a state in which Second Avenue operates Strong organizational, decision-making, and time-management skills; flexibility to work evenings and weekends as lead volume requires. Proven negotiation and influence skills with the ability to gain consensus. Ability to manage high workloads in a fast-paced environment, adapting quickly to changing business needs. Knowledge of state landlord-tenant laws, legal notices, and related processes. Thorough understanding of federal fair housing laws and applicable local housing regulations. Exceptional customer service, interpersonal, and communication (written and verbal) skills. Strong problem-solving and conflict resolution abilities. Proven ability to set, manage, and achieve goals and deadlines. High level of integrity, confidentiality, and independent judgment. Proficiency in Microsoft Outlook, Word, Excel, and property management/accounting software. Valid driver's license and automobile insurance. Education and Experience Minimum high school graduate required. Associate degree or higher degree preferred Minimum 5 years of experience in Leasing and management in commercial or residential leasing Willingness to obtain a real estate license in various states is a plus Bi-lingual is a plus Job Competencies Able to exhibit a proven track record with respect to goal achievement and adherence to planned timeframes Proven ability to interact effectively with a wide range of highly experienced peers, principals, prospects Successful track record with respect to prioritizing multiple initiatives - including rapid execution and sense of urgency regarding completion of key tasks. Strong work ethic, value system, high level of adaptability and team orientation. Benefits Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PIe9dcf7b633c6-2259

Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - Job Summary The Regional Leasing Manager is a seasoned leasing professional responsible for overseeing leasing operations within a designated geographic region. This role focuses on converting vetted leads from the Company's contact center into lease applications through proactive follow-up and strong sales execution. The Regional Leasing Manager also monitors market conditions, negotiates rental terms, and provides pricing recommendations-directly impacting revenue across a portfolio of homes. This position requires expertise in sales management, customer service, and market analysis, with the ability to guide prospects seamlessly from initial inquiry to move-in, all while maintaining compliance with rental regulations and Second Avenue standards. The role is expected to achieve monthly move-in targets and may provide indirect oversight to Leasing Associates working in the Company's contact center. The position is based either from a home office or a designated Second Avenue office and reports to the VP of Leasing and Operations. Duties and Responsibilities Oversee leasing operations within an assigned region, typically across two or more major cities/markets, often spanning multiple states. Convert qualified leads into lease applications through timely follow-up via phone, email, and text, negotiating within Company guidelines to achieve leasing goals. Document all lead activity-including tours, prospect notes, and applications-in the Company's CRM system. Collaborate with contact center Managers to indirectly manage Leasing Associates, ensuring timely lead follow-up and reviewing after-hours activity for accuracy and responsiveness. Analyze market trends, leasing performance, and customer feedback to recommend pricing adjustments and leasing specials; advise Asset Management and Operations accordingly. Partner closely with the VP of Leasing and Operations to align on inventory levels, pricing strategies, and home condition concerns. Provide pricing and leasing guidance to Leasing Associates and Managers, ensuring consistency with market conditions. Review advertising strategies and collaborate with Marketing to improve leasing performance and portfolio revenue. Achieve and maintain regional move-in goals (typically 30-40 per month). Support fellow Regional Leasing Managers and contribute to cross-regional success. Track and report key leasing KPIs for assigned markets. Communicate with Renovations, Turns, and Maintenance teams regarding property condition, recommending capital improvements when needed to drive occupancy and revenue. Deliver exceptional customer service in all interactions with prospects, colleagues, vendors, and residents. Ensure compliance with all leasing regulations, including Fair Housing, Fair Credit Reporting Act, and the ADA, as well as Company policies and applicable laws. Mentor and support Leasing Associates and Managers in professional development and leasing practices. Serve as the market expert for assigned regions, analyzing data and gathering feedback on rental trends, competitive inventory, and neighborhood dynamics. Other duties as assigned. Qualifications MUST have an active real estate salesperson's license in a state in which Second Avenue operates Strong organizational, decision-making, and time-management skills; flexibility to work evenings and weekends as lead volume requires. Proven negotiation and influence skills with the ability to gain consensus. Ability to manage high workloads in a fast-paced environment, adapting quickly to changing business needs. Knowledge of state landlord-tenant laws, legal notices, and related processes. Thorough understanding of federal fair housing laws and applicable local housing regulations. Exceptional customer service, interpersonal, and communication (written and verbal) skills. Strong problem-solving and conflict resolution abilities. Proven ability to set, manage, and achieve goals and deadlines. High level of integrity, confidentiality, and independent judgment. Proficiency in Microsoft Outlook, Word, Excel, and property management/accounting software. Valid driver's license and automobile insurance. Education and Experience Minimum high school graduate required. Associate degree or higher degree preferred Minimum 5 years of experience in Leasing and management in commercial or residential leasing Willingness to obtain a real estate license in various states is a plus Bi-lingual is a plus Job Competencies Able to exhibit a proven track record with respect to goal achievement and adherence to planned timeframes Proven ability to interact effectively with a wide range of highly experienced peers, principals, prospects Successful track record with respect to prioritizing multiple initiatives - including rapid execution and sense of urgency regarding completion of key tasks. Strong work ethic, value system, high level of adaptability and team orientation. Benefits Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI4d23b5689c2f-2258

Second Avenue is recruiting a Resident Accounts Specialist - Accounts Receivable for its Single-Family Property Management division in Tampa, FL. Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - We are looking for an experienced property management professional, with single family rental customer service and administrative experience being highly desired. Candidate should possess a proven track record that demonstrates a high degree of motivation, self-management and the ability and willingness to learn new skills and processes. Flexibility and ability to work well within a team on a variety of initiatives are critical attributes for this candidate. Job Summary The Resident Accounts Specialist- Accounts Receivable is responsible for Everyday operations and financial functions. Collect and keep track of rent, deposits, late fees, and conduct move-out reconciliations. As the Resident Accounts Specialist, you will play a vital role in the delinquency and collection of rent to optimize the company's cash flow and financial position. In compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. Duties and Responsibilities: • Review AR/Delinquency reports daily • Prepare Resident legal notices (3-day notices, 7-day notice to cure, etc.) • Verify that information on move-in and renewal leases agrees with information on the ledger. • Resolve resident inquiries in a prompt, courteous and efficient manner. • Record notices to vacate; Moveout Processing Smartsheet. • Perform all functions relating to collections, Non-Sufficient Funds (NSF's), warrant process and evictions. • Update and maintain Concession log. • Process Moveout Statements with resident Charges & deposit refunds • Follow owner and management procedures as directed. • Other duties may be periodically assigned by the Manager. Responsibilities relating to rent collection include: • Accept rent and follow-up on delinquencies. • Post rent charges and miscellaneous income receipts. • Post and follow-up on NSF checks. • Process evictions and NSF warrants. • Turn over bad debts for collection. • Report income collection to Property Accounting. • Resolve accounting discrepancies with urgency. • Contact delinquent residents via call, text, and email daily. Qualifications and Experience: • High School diploma or equivalent. • Two years' experience in apartment industry in an Assistant or Leasing position • Excellent verbal and written communication skills. • Ability to post and read computerized rent roll and collection reports. • Experience and proficiency in using a variety of software programs. • Ability to use a computer proficiently, including Microsoft Outlook, Word, and Excel. • Ability to prioritize and multi-task in a fast- paced environment. • Work well with others with a positive friendly attitude. Job Competencies: • Reliably accessible via phone and/or email, except during approved time off. • Answer telephone while maintaining courteous and helpful attitude to residents and prospects. • Possess strong leadership qualities, excellent customer service skills and excellent written and verbal communication abilities. • Possess a working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management. • Extreme attention to detail and ability to communicate complex findings in a clear and concise manner. • Ability to determine trends and communicate same to senior management. • Ability to compare, copy, compute, compile, analyze, coordinate, negotiate, communicate, and instruct. • Ability to tolerate stressful situations and manage same effectively to resolution. • Ability to work under minimal supervision. • Ability to work evenings, weekends and holidays as needed. Job Type and Benefits: • Hybrid. Full-time, Hourly - Non-Exempt • Medical, Vision and Dental Insurance • Employer Paid Short and Long - Term Disability Insurance • 401k • Paid Holidays and Vacation NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PIed52-0797