Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience." We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary Ramp Lead Agent leads and directs the work of employees involved in the operation, providing training and instruction to ensure quality work is performed. Read and interpret load sheets and load/unload A/C per customer instructions. Capable of operating all equipment as well as performing some staff duties. Working manager of a group of ramp agents and shall assist them in performing duties. The expected pay rate is $22.16/hour. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. Your activities Load/unload processes per customer/Swissport/FAA guidelines. Ensure Safety and Integrity of Customer and Swissport assets during operations. Ensure image and professionalism are displayed at all times by staff. Maintain a discipline work environment per company rules and regulations Manage baggage make up process according to airline specifications Lead all agents performing all stated above Your profile Should posses some lead experience Valid driver's license Good communication skills Minimum 1 year experience in the field Must be able to work in inclement weather Flexible to work on various shifts (days, evening, nights, weekends, and holidays) Excellent Health & Safety awareness Lift heavy objects that could reach 70 pounds (32 kilograms) What we offer 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!
08/15/2026
Full time
Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience." We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary Ramp Lead Agent leads and directs the work of employees involved in the operation, providing training and instruction to ensure quality work is performed. Read and interpret load sheets and load/unload A/C per customer instructions. Capable of operating all equipment as well as performing some staff duties. Working manager of a group of ramp agents and shall assist them in performing duties. The expected pay rate is $22.16/hour. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. Your activities Load/unload processes per customer/Swissport/FAA guidelines. Ensure Safety and Integrity of Customer and Swissport assets during operations. Ensure image and professionalism are displayed at all times by staff. Maintain a discipline work environment per company rules and regulations Manage baggage make up process according to airline specifications Lead all agents performing all stated above Your profile Should posses some lead experience Valid driver's license Good communication skills Minimum 1 year experience in the field Must be able to work in inclement weather Flexible to work on various shifts (days, evening, nights, weekends, and holidays) Excellent Health & Safety awareness Lift heavy objects that could reach 70 pounds (32 kilograms) What we offer 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!
Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience." We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job summary Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. The expected pay rate is $18.50/hour. Written and verbal professional fluency in English and at least one of the following languages is required: Japanese, Korean, Vietnamese, Chinese (Mandarin or Cantonese), or Filipino. Your activities Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and Quarantine, as required Make public address announcements as required Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software Produce all required, work-related documentation Other duties as assigned Your profile High School diploma or GED equivalent Passionate about customer service and must have relevant work experience Excellent communication skills (written and verbal) in country specific language Additional languages desirable Commitment to continuous improvement Self-motivated and able to work independently Attentive to detail and numerate Ability to follow processes and procedures and apply flexible approach when required Must be able to type and learn airline specific computer reservation/ ticketing software Willingness to work in inclement weather At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!
08/15/2026
Full time
Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience." We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job summary Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. The expected pay rate is $18.50/hour. Written and verbal professional fluency in English and at least one of the following languages is required: Japanese, Korean, Vietnamese, Chinese (Mandarin or Cantonese), or Filipino. Your activities Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and Quarantine, as required Make public address announcements as required Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software Produce all required, work-related documentation Other duties as assigned Your profile High School diploma or GED equivalent Passionate about customer service and must have relevant work experience Excellent communication skills (written and verbal) in country specific language Additional languages desirable Commitment to continuous improvement Self-motivated and able to work independently Attentive to detail and numerate Ability to follow processes and procedures and apply flexible approach when required Must be able to type and learn airline specific computer reservation/ ticketing software Willingness to work in inclement weather At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!
Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides G round H andling, C argo H andling, and P assenger S ervices to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience." W e believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show Y ou C are, Do the Ri ght T hing s and Win as a T eam, and w e are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary The Operations Communication Center (OCC) Duty Manager is the central point of communication for the daily operation. The OCC Duty Manager tracks aircraft movement of our customers and communicates the movements to the operating departments; logs daily flight activity; and communicates to both internal and external customers in a timely and professional fashion. The expected salary is $84,000/year. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. Your activities Coordinate daily flight activity between all Operating Departments. Communicate all daily flight schedule changes to all affected Operations Departments and reallocate resources to facilitate on-time departures. Ensure all Swissport controllable services are completed for an on-time departure. Communicate with all levels of management, customers, and other agents in a timely and accurate manner. Ensure daily flight activity logs are accurate for proper invoicing. Optimize the use of the ramp staff for flight activity coverage. Other duties as assigned. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee might occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Your profile Minimum 3 years Ramp Supervisor experience Excellent verbal and written communication skills Excellent knowledge of Ramp Operations Strong organizational and multi-tasking skills Leadership ability Customer focus and quality awareness Ability to deal with conflict Valid Driver's License What we offer 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color , religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status . Visit our website at to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!
08/15/2026
Full time
Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides G round H andling, C argo H andling, and P assenger S ervices to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience." W e believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show Y ou C are, Do the Ri ght T hing s and Win as a T eam, and w e are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary The Operations Communication Center (OCC) Duty Manager is the central point of communication for the daily operation. The OCC Duty Manager tracks aircraft movement of our customers and communicates the movements to the operating departments; logs daily flight activity; and communicates to both internal and external customers in a timely and professional fashion. The expected salary is $84,000/year. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. Your activities Coordinate daily flight activity between all Operating Departments. Communicate all daily flight schedule changes to all affected Operations Departments and reallocate resources to facilitate on-time departures. Ensure all Swissport controllable services are completed for an on-time departure. Communicate with all levels of management, customers, and other agents in a timely and accurate manner. Ensure daily flight activity logs are accurate for proper invoicing. Optimize the use of the ramp staff for flight activity coverage. Other duties as assigned. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee might occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Your profile Minimum 3 years Ramp Supervisor experience Excellent verbal and written communication skills Excellent knowledge of Ramp Operations Strong organizational and multi-tasking skills Leadership ability Customer focus and quality awareness Ability to deal with conflict Valid Driver's License What we offer 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color , religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status . Visit our website at to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!