MVT Holdings

pstrongMesilla Valley Transportation is hiring an On Road Repair Service Advisor in El Paso, TX /strong/ppThe strongOn Road Repair Service Advisor/strong is responsible for initiating automotive services and repairs by diagnosing performance issues, verifying warranty coverage, providing estimates, and maintaining customer relationships. Success in this role is measured by effective communication with customers, mentoring drivers, supporting cross-team projects, and being recognized as a key team contributor./ppstrongResponsibilities:/strong/pulliReceives incoming calls from drivers requesting emergency and non-emergency assistance./liliDetermines which trucks/trailers are most time-sensitive and reacts accordingly./liliAlerts Planners, Dispatchers, and Fleet Supervisors of breakdown or maintenance delay and keeps them informed on the status of the repair./liliContacts a repairman available in the vicinity of the truck./liliRemains cost conscious; researches the lowest costs and closest repairmen and acts to maintain maximum efficiency./liliRecords daily logs of long and short-term repair projects of all trucks and trailers./liliUpdates the status of truck/trailer in system./liliEnters invoices into the computer. Administers driver charge backs./liliPosts repair and maintenance amounts in maintenance software./liliProvides invoices to drivers if needed. Files and stores all invoices in maintenance software./liliIssues Comcheck and pays repairmen for services rendered./liliManages all problems/issues that OTR Coordinators may have concerning job related duties./li/ul Pay Range: - per_hour, General Benefits: pstrongJob Benefits:/strong/pulli401(k)/liliDental Insurance/liliHealth Insurance/liliLife Insurance/liliPaid Time Off/liliTuition Reimbursement/liliVision insurance/li/ul Required Preferred Job Industries Installation & Repair