House of Sport

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: Job Duties & Responsibilities Essential Job Functions: Build rapport within the collector community, specifically with other collectors of all genres and levels. Meets the athlete where they are in their collecting journey, creating a tailored and unparalleled Athlete service experience. Engage in selling and service behaviors by providing athletes with outstanding store experience including greeting athletes, providing a variety of accessories, sharing product knowledge etc. Follows market trends, local events, and social media awareness that engages the athlete in and out of the store. Understands what impacts card values such as condition, demand and rarity. Using inventory movement apps such as StockIt, ReceiveIt and SIM dashboard to accurately manage on hand and in bound inventory. Responsible for the management and action of Homeplate tasks to include coordinating new product launches. Ensure visual merchandising and presentation standards are executed by following established clubhouse sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc. Leverages data analysis to identify sales trends, top sellers, and opportunities in the Collectors Clubhouse. Athlete Service: Ability to adjust visuals based on market trends (i.e. moving products seasonally). Leans on expertise of the industry to communicate why some items are better suited for certain athletes and align the athlete's needs to appropriate products (i.e., standard or elevated items). Adapts sales style appropriately and leverages in store technology when appropriate to gather insights that in turn help inform recommendations. Promotes an in-store experience by influencing athletes to "Rip" cards within Collectors Clubhouse. Acts as a trusted advisor of card collecting within the community. Ability to communicate Collector's Clubhouse policies and procedures with all athletes. Miscellaneous: Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Complies with all workplace safety programs. Attends onsite and offsite training (e.g. University series) to gain additional selling skills and knowledge. Supports the team with Store related Events. Perform other tasks as assigned by management. QUALIFICATIONS: High School Diploma or Equivalent Level of Experience 1 - 3 Years Active card collectors preferred

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: ROLE RESPONSIBILITIES: Essential Job Functions: Assist in planning all DSG-led events, in collaboration with Community Leadership team, including cost planning, ROI analysis, staffing coverage, internal and external communication, event day-of execution (setup to tear down) and ensuring all appropriate event waiver needs are in 100% compliance. Become an expert on all event space capabilities; provide information on event space configurations and capacities and recommend the most effective set up for the event type based on event space availability. Work with Community & Events Manager to ensure events are within budget. Work together to identify opportunities for efficiencies and cost savings on all events. Create event documentation to include: Run of Show, Event Recaps, Emergency Information card and Rental Agreements. Oversee the event experience and guide our athletes to have fun and participate safely. Leads and monitors reservations scheduling tool. Manage the needs of Field events, assisting with hiring referees, equipment maintenance, field/ice rink maintenance, ( if applicable) . Coordinate event entertainment, including music selection, guest speakers, etc. Maintain cleanliness/maintenance & equipment needs for store events. Community & Customer Focus Build relationships with local schools, community organizations, sports leagues, home school organizations, and vendors for event partnership. Work with the Community Team to bring clinics, camps, and afterschool programming to the store. Create sales opportunities for future events during client liaisons and events. Attend, monitor, and gather feedback from events to ensure athlete satisfaction. Provide a high-touch, innovative experience for all seasonal programming. Scheduling & Operations: Maintain all Field equipment and other programmable spaces for proper use and cleanliness. Must safely and effectively remove snow from ice surface and surrounding areas to maintain a safe and clean environment for our athletes (if applicable). Work with store management to offer sales and operations support when needed. Adjust priorities and manage time wisely in a fast-paced, ever-changing environment. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities. Understand and follow all ice rink policies and procedures in the training by Magic Ice (if applicable). Ensure proper operation of all ice venue special events, open skating and holiday promotions (if applicable). Sharpen rental and athlete skates as needed (if applicable). Perform other tasks as assigned. Mentoring & Developing Talent: Ensure all events are staffed and well communicated to teammates while level setting expectations of Athlete engagement and activation execution . Assist with training teammates on Company procedures and programs; this includes new teammate training and cross-training current teammates. Train and mentor new hires by sharing experience, knowledge, and best practices. Share timely feedback on projects, tasks, and deliverables (on the job training) Provide outstanding teammate training and coaching to deliver on the store vision and experience. QUALIFICATIONS: High School Diploma or equivalent 1-3 years experience At least 2 years of customer service experience preferred. Previous experience in event planning experience, a mix of profit & non-profit experience is ideal

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: ROLE RESPONSIBILITIES: As the Climbing Lead, you will bring your passion and expertise in climbing to our retail climb department execution, outfitting customers and activation of our in store rock wall experience . You will drive the engagement, training and educational programs for both customers and teammates in all aspects of climbing. As the Climbing Lead, you are responsible for monitoring climbing activities and providing assistance to climbers. You will direct the workflow and oversee the daily operations of the climb department under the direction of the Assistant Store Manager. Additional responsibilities include driving results, ensuring Company standards, and assisting in other operations as needed. Responsible for driving the highest level of customer service within the department while engaging in behaviors that are in-line with company's service and selling standards. Bring to life the power of opinion. Ensure the customer experience includes product experts who provide consultative advice while demonstrating excellent product knowledge. Instruct climbing techniques for explores of all ages and experience levels. Teach instructional lessons as needed or requested. Supervise climb sessions. Uphold Company standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods through following established floor sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc. Assist the store management team with general supervision in the store in accordance with Company policies and procedures, including opening and closing the store, performing Front End and Cash Office functions. Assist manager with department scheduling, directing workflow, daily guide assignments, and monitoring project status. Communicate information to department guides regarding Company initiatives, programs, promotions, etc. Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining Company loss prevention standards and controls. Assist in creating, maintaining and ensuring compliance of safety related standard operating procedures for the building, service areas, climbing wall and where applicable, the field. Ensures the safety and security of teammates, customers and property per local regulations. Ensure all certifications are completed and up to date. Assist with training associates on Company procedures and programs; this includes new associate training and cross training current associates. Train and mentor new hires by sharing experience, knowledge and best practices. Share timely feedback on projects, tasks and deliverables. Manage team-building events at the rock wall with guides. Perform other tasks as assigned by management. LEADERSHIP COMPETENCIES: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS: Flexible availability - including nights, weekend, and holidays Prior retail sales experience (or customer-focused experience) preferred Climbing certification required Applicants must be at least 18 years old to comply with applicable labor laws and job-specific requirements.

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. Greet everyone and proactively approach customers to understand their needs and support their shopping experience. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, cashier, or customer-focused experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: The Equipment Services Lead has primary responsibility for operating the store's service department including scheduling and maintenance so as to maintain high quality and safety standards and deliver extraordinary service to our athletes. The Equipment Services Lead is responsible for building, maintenance and repair all types of equipment from entry level to high end. In addition the core responsibilities within the service department, the Equipment Services Lead is expected to be fully trained in sales and register functionality to help meet the needs of the athletes visiting our House of Sport location. ROLE RESPONSIBILITIES: Service & Operations Preserving complete and accurate shop records and maintaining record keeping systems. Scheduling and monitoring the production and throughout of shop work to meet customer demand. Completing Post Accident inspections and reports as necessary. Own scheduling and inspection/repair process for operations ensuring equipment is available and ready for the customers. Assists with maintaining equipment and ensuring a clean, secure and safe work environment. Properly utilize company systems to ensure all equipment is correctly checked out and checked in when returned. Partners with the Community Team to bring visibility to equipment service offerings. Building, Maintenance and Repair Lead the shop team in all services, including but not limited to: Bike: minor repairs, changing flat tires, repairing/replacing parts; fitting accessories (lights, pannier racks or cycle computers), routine safety checks; cleaning, degreasing and lubricating bicycles and components, etc. Snow Equipment: base cleaning, sharpening, waxing, brushing, polishing and preparation, detuning tips/tails. Diagnose faults, damage and wear to give accurate estimates to athletes, and educating them on and whether repairs are essential or recommended. Assemble new equipment and preform quality checks before handing off to the explorer. Customer Service Assist and educate athletes with the purchase including how to use and maintain their equipment and accessories. Support Company standards of selling and customer service by providing a friendly environment, including greeting and acknowledging every athlete and maintaining solid product knowledge. Contributes to sales results by knowing products and services, accurately communicating product information. Supervise & Develop Talent Working with management to build, train, and certify a team of Technicians to carry out shop service. Handling risk by ensuring all shop employees are trained and certified to the level of work they perform and all work meets vendor quality and safety specifications. Train and mentor new hires by sharing experience, knowledge and best practices. Share timely feedback on projects, tasks and deliverables. LEADERSHIP COMPETENCIES: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS: Flexible availability - including nights, weekend, and holidays Prior retail sales experience (or customer-focused experience) preferred 2 + years previous shop experience or equivalent including assembly, service and repair of bike and other equipment; preferred previous experience managing a team