FAITHFUL COMPANION MEMORIALS INC
Troy, Michigan
Description: Hiring a receptionist at the starting wage of $19 per hour. Faithful Companion Pet Cremation Services is searching for a full-time Receptionist to work in our Troy, Michigan location. Afternoon/Evening shift, mandatory one weekend day per week . The Receptionist position is responsible for giving excellent customer service while greeting visitors, answering and placing phone calls and assisting families with their services. The Receptionist position will be offered a full benefit package (401K match, medical, dental, vision, company paid life insurance, voluntary pet insurance, short term and long-term disability insurance) that is available after 30 days of employment. Position Responsibilities Be kind, polite, empathetic, compassionate, and attentive to a family's needs in their time of grief. Professionally responds to questions from clinics or families about our services, the cremation process, and memorial products that we offer. Providing thorough support. Work and communicate with dispatch to set up returns, home pickups, family witnesses, and other scheduled items. Relay any pertinent and time-sensitive information to the appropriate people/department. Keep their workplace, the lobby, and arrangement rooms neat and tidy. Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members. Requirements: Must be observant, function independently and use their time well. Must maintain attention to detail while serving multiple families, ensuring an error-free standard. Assists in maintaining a clean and presentable state of the facility. Ability to communicate effectively with clients and co-workers. Strong organizational skills to manage the entire process. Ability to handle multiple tasks simultaneously while maintaining efficiency. Physical capability to lift up to 75 lbs. and more weight with assistance. Must be able to successfully pass a 4-panel drug screen and a background check. To act ethically at all times. Compensation details: 19-19 Hourly Wage PI4a192afc371e-2713
Description: Hiring a receptionist at the starting wage of $19 per hour. Faithful Companion Pet Cremation Services is searching for a full-time Receptionist to work in our Troy, Michigan location. Afternoon/Evening shift, mandatory one weekend day per week . The Receptionist position is responsible for giving excellent customer service while greeting visitors, answering and placing phone calls and assisting families with their services. The Receptionist position will be offered a full benefit package (401K match, medical, dental, vision, company paid life insurance, voluntary pet insurance, short term and long-term disability insurance) that is available after 30 days of employment. Position Responsibilities Be kind, polite, empathetic, compassionate, and attentive to a family's needs in their time of grief. Professionally responds to questions from clinics or families about our services, the cremation process, and memorial products that we offer. Providing thorough support. Work and communicate with dispatch to set up returns, home pickups, family witnesses, and other scheduled items. Relay any pertinent and time-sensitive information to the appropriate people/department. Keep their workplace, the lobby, and arrangement rooms neat and tidy. Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members. Requirements: Must be observant, function independently and use their time well. Must maintain attention to detail while serving multiple families, ensuring an error-free standard. Assists in maintaining a clean and presentable state of the facility. Ability to communicate effectively with clients and co-workers. Strong organizational skills to manage the entire process. Ability to handle multiple tasks simultaneously while maintaining efficiency. Physical capability to lift up to 75 lbs. and more weight with assistance. Must be able to successfully pass a 4-panel drug screen and a background check. To act ethically at all times. Compensation details: 19-19 Hourly Wage PI4a192afc371e-2713
FAITHFUL COMPANION MEMORIALS INC
New Holland, Ohio
Description: MISSION & CULTURE: At Faithful Companion, the work we do is profoundly meaningful. Every day, we walk alongside families during some of the darkest moments of their lives, offering compassion, dignity, and unwavering support as they say goodbye to their beloved companions. Our team plays a vital role in helping families feel cared for, understood, and comforted-and that purpose is at the heart of everything we do. Just as we care deeply for the families we serve, we also care deeply for our employees. Our people are the foundation of our mission, and we are committed to creating a workplace that honors, supports, and celebrates them. We offer a comprehensive suite of benefits-including medical, dental, vision, 401(k) with company match, company-paid group life insurance, ancillary products, and pet insurance-because we believe in caring for the whole person and the pets who are part of their lives. We foster a warm, family-oriented culture where employees feel valued, appreciated, and connected. Through recognition programs, ongoing support, and a genuine commitment to wellbeing, we ensure our team members know that they matter-not just for the work they do, but for who they are. SUMMARY: The HR Generalist plays an essential role in supporting Faithful Companion's mission by partnering with leaders and employees across the organization. This position supports key HR functions including employee relations, recruitment, benefits administration, compliance, training, and daily HR operations. The HR Generalist ensures consistent application of policies while helping to maintain a respectful, compassionate, and compliant workplace culture. DUTIES AND RESPONSIBILITIES: Administer and support HR policies, procedures, and programs in alignment with company values and applicable employment laws. Serve as a primary point of contact for employee relations matters, providing guidance, documentation support, and escalation when appropriate. Coordinate and manage the full employee lifecycle. Conduct offboarding processes, including exit interviews, to ensure a professional and compliant experience. Coordinate employee surveys and support follow-up actions. Maintain accurate and confidential HRIS and employee file records. Assist with employee record requests, audits, and compliance documentation. Administer and audit employee benefits programs; support employees with enrollment, changes, and coverage-related inquiries. Ensure compliance with federal, state, and local employment regulations, including but not limited to PWFA, ACA reporting, EEOC reporting, leave administration and workplace policy adherence. Assist with administration of leaves including ESTA, FMLA, and Workers' Compensation, ensuring documentation and compliance. Support employee recognition initiatives and programs. Manage the Learning Management System, including training assignments, calendar maintenance, reminders, and manager communication. Maintain OSHA compliance, including safety logs (300A) and required training records such as forklift certification. Support safety programs, including facilitating safety meetings and coordinating safety communications and trainings. Serve as payroll backup to ensure timely and accurate payroll processing in the absence of the primary processor. Support performance management processes and assist leaders with coaching, documentation, and corrective actions. Assist with training initiatives, HR communications, and special HR projects. Prepare HR reports, metrics, and documentation for audits as needed. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. This is a non-supervisory position. Requirements: QUALIFICATIONS: Bachelor's degree in human resources, business administration, or a related field preferred; equivalent experience considered. 3-5 years of progressive HR generalist experience. Strong knowledge of employment laws, HR best practices, and employee relations. Experience with HRIS systems and Microsoft Office Suite. Strong interpersonal, communication, and problem-solving skills. Ability to maintain professionalism, confidentiality, and compassion. Ability to handle sensitive matters with discretion and empathy. Commitment to supporting a compassionate, service-oriented workplace aligned with Faithful Companion's values. Compensation details: 24-26.5 Hourly Wage PI1cae5e84a7f6-7397
Description: MISSION & CULTURE: At Faithful Companion, the work we do is profoundly meaningful. Every day, we walk alongside families during some of the darkest moments of their lives, offering compassion, dignity, and unwavering support as they say goodbye to their beloved companions. Our team plays a vital role in helping families feel cared for, understood, and comforted-and that purpose is at the heart of everything we do. Just as we care deeply for the families we serve, we also care deeply for our employees. Our people are the foundation of our mission, and we are committed to creating a workplace that honors, supports, and celebrates them. We offer a comprehensive suite of benefits-including medical, dental, vision, 401(k) with company match, company-paid group life insurance, ancillary products, and pet insurance-because we believe in caring for the whole person and the pets who are part of their lives. We foster a warm, family-oriented culture where employees feel valued, appreciated, and connected. Through recognition programs, ongoing support, and a genuine commitment to wellbeing, we ensure our team members know that they matter-not just for the work they do, but for who they are. SUMMARY: The HR Generalist plays an essential role in supporting Faithful Companion's mission by partnering with leaders and employees across the organization. This position supports key HR functions including employee relations, recruitment, benefits administration, compliance, training, and daily HR operations. The HR Generalist ensures consistent application of policies while helping to maintain a respectful, compassionate, and compliant workplace culture. DUTIES AND RESPONSIBILITIES: Administer and support HR policies, procedures, and programs in alignment with company values and applicable employment laws. Serve as a primary point of contact for employee relations matters, providing guidance, documentation support, and escalation when appropriate. Coordinate and manage the full employee lifecycle. Conduct offboarding processes, including exit interviews, to ensure a professional and compliant experience. Coordinate employee surveys and support follow-up actions. Maintain accurate and confidential HRIS and employee file records. Assist with employee record requests, audits, and compliance documentation. Administer and audit employee benefits programs; support employees with enrollment, changes, and coverage-related inquiries. Ensure compliance with federal, state, and local employment regulations, including but not limited to PWFA, ACA reporting, EEOC reporting, leave administration and workplace policy adherence. Assist with administration of leaves including ESTA, FMLA, and Workers' Compensation, ensuring documentation and compliance. Support employee recognition initiatives and programs. Manage the Learning Management System, including training assignments, calendar maintenance, reminders, and manager communication. Maintain OSHA compliance, including safety logs (300A) and required training records such as forklift certification. Support safety programs, including facilitating safety meetings and coordinating safety communications and trainings. Serve as payroll backup to ensure timely and accurate payroll processing in the absence of the primary processor. Support performance management processes and assist leaders with coaching, documentation, and corrective actions. Assist with training initiatives, HR communications, and special HR projects. Prepare HR reports, metrics, and documentation for audits as needed. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. This is a non-supervisory position. Requirements: QUALIFICATIONS: Bachelor's degree in human resources, business administration, or a related field preferred; equivalent experience considered. 3-5 years of progressive HR generalist experience. Strong knowledge of employment laws, HR best practices, and employee relations. Experience with HRIS systems and Microsoft Office Suite. Strong interpersonal, communication, and problem-solving skills. Ability to maintain professionalism, confidentiality, and compassion. Ability to handle sensitive matters with discretion and empathy. Commitment to supporting a compassionate, service-oriented workplace aligned with Faithful Companion's values. Compensation details: 24-26.5 Hourly Wage PI1cae5e84a7f6-7397