Tri - Lift Industries Inc.

JOB SUMMARY The Aftermarket Sales Representative (ASR) is responsible for generating new aftermarket business throughout North Carolina, with primary emphasis on selling Preventive Maintenance (PM) Agreements and developing additional Service sales opportunities. the ASR generates Operator Safety Training revenue and may provide supplemental training instruction when appropriately certified and needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Prospect for new customers and sell Preventive Maintenance Agreements for forklifts and other material-handling equipment. Identify opportunities to add equipment to PM programs at existing customer locations. Develop new Service business through planned customer visits, prospecting, and follow-up. Generate operator safety training sales and occasionally assist with training delivery when certified and needed. Identify and refer qualified Equipment Sales, Rental, and Parts opportunities to the appropriate teams. Follow up on assigned outstanding Service quotations to recover potential business. Manage statewide territory activities and maintain accurate sales opportunities in our CRM system. Collaborate with Service, Sales, Training, and Operations to support aftermarket growth. Develop new PM and Service business-not managing existing customer accounts or handling departmental administrative responsibilities. Experience and Skills Experience in outside sales, business development, or industrial service sales. Material-handling or forklift industry experience preferred. Strong interpersonal and communication skills. Ability to prospect, develop opportunities, and close sales. Self-motivation, organization, and effective time management. A collaborative approach and willingness to learn. Familiarity with CRM systems and Microsoft Office. Valid driver's license and willingness to travel throughout North Carolina. Ability and willingness to obtain operator training instructor qualifications. Core Competencies Explaining situations clearly: Provides clients and team members with the information they need to make informed choices about repairs. Give technicians the information they need to move on situations safely and effectively. Dealing with conflict: Defuses conflict effectively without giving in or backing down; uses conflict as an opportunity to solve problems. Interpersonal savvy: Displays a high degree of tact and diplomacy; builds good rapport with clients; can explain the causes of mechanical failures in a way that is informative but not accusative. Reading others: Picks up quickly on clients' reactions; figures out where their hot buttons are and what will satisfy their needs . Active listening: Pays careful attention to the client's problem and asks appropriate clarifying questions; lets the client or operator explain himself/herself completely; can restate a conversation accurately . Demonstrates empathy: Understands the client's problems and concerns and displays motivation to be helpful . Accommodating clients: Balances clients' and own organization's needs to make sure that the client is satisfied . Level-headedness: Keeps cool under pressure; maintains an even temper when the client seems to be upset . Honest and trustworthy: Builds a reputation as a person who is consistent and direct while still seeking to be helpful. Displays insight and intelligence: Shows superior ability to identify solutions where others cannot; thinks technically but can also translate thoughts into plain language for others. Develops technical knowledge: Possesses and maintains knowledge of the equipment with which they will be working; learns new things quickly and can apply the knowledge on the job. Documenting actions and results: Writes reports of actions taken in a clear, concise way that the client and the office understand easily. Staying on task: Keeps focused on important activities; moves quickly from one job to the next. Managing the schedule: Predicts and anticipates problems and adjusts schedule to compensate. Excels at logistics and time management. Multitasking: Can stay focused on several activities at the same time and switch between tasks quickly. Follows rules and regulations: Ensures that he/she understands the organization's rules and follows them consistently. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Has the ability to perform strenuous and heavy work, can exert force up to 100 pounds on occasion and occasionally handle loads to 50 pounds. Must have the physical stamina to perform continuously with full body motion for climbing, reaching, pulling, walking and lifting, etc While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk and climb or balance. The employee is frequently required to sit; stoop, kneel, crouch, or crawl; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed in a maintenance environment with potential equipment movement hazards as well as exposure to chemicals and solvents that require knowledge of proper safety procedures. Work is performed at customer locations, including manufacturing, warehouses, cold storage facilities and other "difficult" or outdoor environments. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risk of electrical shock. The noise level in the work environment is usually moderate TYPICAL WORK SCHEDULE: The typical work schedule is as follows. 8:00 AM - 5:00PM Monday - Friday JT Powered by JazzHR Compensation details: 0 PIa1fc45518e41-4529

Who Is Tri-Lift Industries? Tri-Lift Industries, Inc. is a third generation family business seeking qualified individuals to be part of our growing team. As the leader in material handling equipment and solutions, we represent CLARK, BYD, and Liugong forklifts as well as aerial equipment and solutions, covering North Carolina, South Carolina and Virginia. Our vision and mission is to be THE trusted long-term material handlings partner in the market by delivering proven industry leading products and services designed to enhance our customers business. We stand by our core values that provide passion, professionalism, integrity and team work. We are a large company still small enough to care. Tri-Lift Industries provides opportunities and offers continuous paid training, wages that are flexible and based on previous experience and training, a complete benefit package for employees and their families to include paid time off, medical, dental, life, short- and long-term disability, matching 401K Plan, uniform and if a road technician, a vehicle and gas card. Our technicians have a positive attitude, good organizational and communication skills and have their own tools. Candidate must pass a pre-employment drug test and have a valid and current driver's license. Driving record will be reviewed by insurance company for eligibility for company vehicle. BENEFITS INCLUDE: Competitive Compensation and PTO Extensive Hands-On Training and Advancement Opportunities Company Uniforms Company Vehicle and Gas Card Tablet and Laptop at 90 Days if Needed 401(k) Plan that Matches 4% Medical, Dental and Vision Insurance Company Paid Short and Long-Term Disability Company Paid Life Insurance with Additional Purchase Options Hourly Range: $24 - $30 JOB SUMMARY Promote an atmosphere of goodwill and accountability between the company and the customer. Act in a professional manner and provide a superior level of customer service. Expertly analyze and diagnose equipment problems and breakdowns. Recommend the correct service and repair actions to resolve equipment performance issues. Make appropriate equipment repairs or modifications. Efficiently perform scheduled equipment maintenance. Accurately and neatly document each service call and repair, providing the necessary paperwork. Maintain serviceability and accountability of all company equipment. Maintain the company service van in a clean, orderly and hazard free manner. Secure and maintain service and parts inventory in the company vehicle. Provide well maintained personal tools required to effectively perform equipment service duties. Responsible for keeping the work area clean and hazard free. Cooperatively performs additional duties when assigned by management and rental coordinator. Requirements: Knowledge of Electrical and Industrial Battery Charger repair is a plus. High school Diploma or equivalent with three or more years of mechanical, electrical and hydraulic experience in the forklift or equipment repair industry. Effectively communicate with customers, co-workers and management. Ability to understand necessary service and training manuals and schematics Can safely operate power tools, lifts, hoists, hydraulic jacks and overhead cranes. TYPICAL WORK SCHEDULE: The typical work schedule is as follows. 8:00 AM to 4:30 PM JT Powered by JazzHR Compensation details: 24-30 Hourly Wage PIa3ab5-

Who Is Tri-Lift Industries? Tri-Lift Industries, Inc. is a third-generation family business seeking qualified individuals to be part of our growing team. As the leader in material handling equipment and solutions, we represent CLARK, BYD, and Liugong forklifts as well as aerial equipment and solutions, covering North Carolina, South Carolina and Virginia. Our vision and mission are to be THE trusted long-term material handlings partner in the market by delivering proven industry-leading products and services designed to enhance our customer's business. We stand by our core values that provide passion, professionalism, integrity and teamwork. We are a large company, still small enough to care. Tri-Lift Industries provides opportunities and offers continuous paid training, flexible wages, a complete benefits package for employees and their families to include paid time off, medical, dental, life, short and long-term disability, matching 401K Plan, and company clothing. Candidate must pass a pre-employment drug test and background check. BENEFITS INCLUDE: Competitive Compensation and PTO Extensive Hands-On Training Company Vehicle Allowance and Gas Card Cell Phone and Laptop 401(k) Plan that Matches 4% Medical, Dental and Vision insurance Company Paid Short and Long-term disability Company Paid life insurance with Additional Purchase Options Company Paid Holidays Salary $40,000 - $45,000 a year plus commission as outline in our commission plan JOB SUMMARY As an Inside Sales Representative (ISR), you will be an essential contributor to our success, and we will look to you to not only grow our revenue and reputation but to help our customers and clients increase their own profitability. It is expected you will take ownership of the company's efforts in the market segment in an assigned geographic area. The ISR will act as a consultant to clients offering a variety of solutions, creating a better customer service experience, and overall drive all departments to a higher level of success. To help you succeed, we provide competitive salary and benefits, excellent incentive-based rewards that reflect your performance, extensive product training, and a high-profile career path for successful performers. ESSENTIAL DUTIES: 20-30 phone calls per day to a current customer base in assigned territory to follow up on previous sales, new account set up, gather account information and update CRM system with new contact information. 40 prospecting phone calls per day to new potential customer accounts to introduce yourself, gather account information, schedule appointments, and generate quotes. Daily CRM usage to build a schedule days/weeks in advance. Sold Quota Attainment - Achieve the assigned total lead/sold quota for target customers, competitive and non-users. Marketing of sales of all equipment and services offered by the company. Create new accounts and maintain the existing account base. Sales Activity Reporting - Ensure the timely/accurate recording, tracking, and reporting of all sales activities and customer/competitive information through ongoing usage of approved sales automation tools - i.e., CRM. Quote Management - Represent the company in a professional manner, personally develop and present proposals to customers to aid in the sale of equipment and aftermarket services. Sales Execution - Based on direction established by customer marketing and the Corporate Sales Manager, execute sales contacts based on campaign requirements, sales leads, and other sales execution requirements. Personal Development & Training - Take personal accountability to complete all assigned training, certification, and personal development requirements as required. Participate in all sales training and meetings. JOB SKILLS & QUALIFICATIONS: Strong knowledge of the Material Handling Industry is preferred but not required. Use of Customer Relationship Management (CRM) tools. Good knowledge and use of Outlook, PowerPoint, and Excel. Effective communication skills for dealing with internal and external customers. Four (4) year college degree with a high level of business acumen and or equivalent experience required. Ability to build a schedule and adhere to that schedule. Documented plan in the CRM system for communication, visibility, and accountability. Proven ability to personally execute the solutions sales process, developing new and building account relationships to consistently achieve and exceed sales goals and business results. To completely understand and practice a consultative sales approach. TYPICAL WORK SCHEDULE: The typical work schedule is as follows: Monday through Friday 8 am to 5 pm or as needed. The first 90-days of employment come with a heavy focus on learning the company processes, products, systems, and territory. JT Powered by JazzHR Compensation details: 0 PIe67706d5-