Delaware Park Casino & Racing

JOB RESPONSIBILITIES: Event Manager will proactively take charge of their tasks and possess the ability to maintain a meticulous attention to detail even in high-pressure situations. Experience managing day of operations of events including Corporate, Social, Private, Convention, Four walls, Weddings, Special events, trade shows, and other functions that may arise. Visit and court potential clients to increase awareness and exposure to the available spaces. Work in conjunction with the Event Sales Manager to organize and maintain the scheduling and maintenance of available function space. Fiscal responsibility to exceed quarterly sales results from the prior year while managing labor, supply, and rental costs. Interview, hire, train, resolve problems and provide open communication, and recommend discipline and/or termination when appropriate while maintaining confidentiality in regards to employee concerns. Responsible for meeting with clients and internal departments to ascertain event needs, including room set-ups, housekeeping, security, and AV as well as any other requests they may have. Meets with designated Food & Beverage and marketing staff to review: room availability, menu planning, pricing, set-up structure, staffing, and all other related requirements. Assists with the development of menus, packages, marketing plans, and promotions as needed. Direct supervision of all event functions while working independently with minimal supervision. Responsible for front-of-house set-up: skirting, table tops, beverage service, customer service, customer satisfaction checks, function breakdown, closing out a check using MICROS POS, ensuring equitable dissemination of gratuity, and proficient with Money Handling. Responsible for front-of-house staffing, linen, equipment maintenance, and inventory for all functions. Station assignments covering large areas with long walking distances, diverse clientele, noise, and high volume. Responsible for conducting post-event room inspections and updating files to close out events. Knowledge of computer systems and programs including Microsoft Excel, Word, Cater Ease, and C-Vent Promotes outstanding internal and external guest relations and honesty and trust among the team. Performs all other duties as assigned. JOB REQUIREMENTS: Four (4) years of Food & Beverage experience in banquet, and entertainment operations, proven success in execution, and two (2) years prior supervisory experience. Ability to bend, reach, pull, push, kneel, squat, grasp as needed, and work in a fast-paced environment. Must have excellent written, verbal, organizational, administrative, and communication skills. Must be able to work a flexible schedule while standing for a full 8-hour shift or longer according to the needs of the business including evenings, weekends, and holidays. Must be able to lift up to 40 lbs. For a full list of our career opportunities, please visit . Powered by JazzHR PIafcb662b56db-0687

JOB RESPONSIBILITIES: Maintain professionalism at all times when working with other team members and/or guests. Responds to calls requesting the need for surveillance coverage. Conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report, and record procedural violations and unusual activities. Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation. Writes reports, and completes logs and spreadsheets. Conducts reviews as assigned. Documents equipment malfunctions. Must have a good working knowledge of the Internal Controls as well as company and departmental policies and procedures. Communicate (both written and verbal) with and promote positive team members and guest relations. Attends court as needed and testifies in cases involving Surveillance recordings and documents. Performs all other duties as assigned. JOB REQUIREMENTS: Must be at least 18 years of age. High School diploma, GED or equivalent required. Previous experience in casino surveillance or Table Games & Poker preferred. Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery. The ability to work in a fast-paced environment and effectively communicate with co-workers and management is mandatory. Ability to read and interpret documents. Ability to work independently with minimal supervision. Act with discretion and maintain confidentiality in handling sensitive information. Vision must be correctable to 20/20. Ability to distinguish colors. Effectively communicate in English, in both written and oral format. Proficient in basic math without the use of a calculator. Must be able to sit for at least a full eight (8)-hour shift. Basic working knowledge of various computer technology and software including Microsoft Office applications. Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays. Must be able to work in station assignments with limited space, minimal and/or bright lighting, and varying temperatures. Must be able to successfully pass a background check and receive a license from the DE Lottery. Must adhere to the Close Personal Relationship Policy - Fraternization. Surveillance Employees are prohibited from having close personal relationships with all other employees. For a full list of our career opportunities, please visit . Powered by JazzHR PIbc40edff1bd4-1977