Come Grow With Us HANSONS has been a trusted leader in home improvement for 35+ years, serving customers across 12 states and 18 locations nationwide. Our goal is simple: bring in great people, invest in them, and build long-term careers. Many of our team members have been with us for 10, 15, even 20+ years. If you're looking for a stable environment where you can learn, grow, and make a real impact, you'll fit right in. The Role We're hiring a Customer Service Coordinator to support our Service Team. In this role, you'll be the bridge between our customers and our service technicians, helping ensure that every post-installation service request gets handled quickly and professionally. You'll work with a tight-knit team, support real customers with real needs, and have the chance to grow into leadership or operations over time. We'll provide all the training you need to be successful. What We Offer Up to $20/hour based on experience Weekly pay via direct deposit Health benefits at 30 days of employment (medical, dental, vision, life, critical, accident, short-term & long-term disability) 401k with company match at 90 days of employment Paid time off with unlimited rollover of unused hours Holiday pay eligible at 30 days of employment Career development tools and opportunities to grow within the company Frequent one-on-ones with your manager to support your goals and career path Referral bonuses from $500 to $1,500 per referral hired Employee as well as Friends & Family discounts Committees to join: Fun, Well-Being, and more- because culture matters here And so much more! Why People Choose This Job No sales, no quotas, no cold calling Consistent Monday-Friday schedule, 8:00 AM - 5:00 PM Stable, year-round work, not seasonal or contract Smaller, collaborative team environment vs. large call centers Real opportunities to grow into leadership, scheduling, or operations roles What You'll Do Serve as the main point of contact for incoming customer service requests, ensuring prompt and professional follow-up Respond to service tickets so customers are kept informed and confident their needs are being addressed Schedule and coordinate service technicians, prioritizing by area and urgency to maximize efficiency Assist walk-in customers and handle their needs on the spot with a solutions-first mindset Collaborate with internal teams to resolve issues quickly and ensure a positive post-installation experience Build a thorough understanding of Hansons products to confidently answer customer questions What We're Looking For High school diploma or GED 1+ year of customer service, administrative, or coordination experience Strong communication and organizational skills Ability to multitask and stay composed in a fast-paced environment Basic computer skills, including familiarity with MS Office Ability to work independently and as part of a team Preferred: Experience in a service-related role supporting customers with previous product installations; familiarity with the home improvement industry Growth Opportunities Many team members in this role grow into Team Lead positions, scheduling and dispatch leadership, and operations or office management. We promote from within and invest in long-term careers. Schedule & Location Full-time, onsite. Monday-Friday, 8:00 AM - 5:00 PM. Occasional nights, weekends, and overtime as needed. It is the policy of 1-800-Hansons not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status. Compensation details: 18-20 Hourly Wage PI2c3d73a4dd1c-6053
05/06/2026
Full time
Come Grow With Us HANSONS has been a trusted leader in home improvement for 35+ years, serving customers across 12 states and 18 locations nationwide. Our goal is simple: bring in great people, invest in them, and build long-term careers. Many of our team members have been with us for 10, 15, even 20+ years. If you're looking for a stable environment where you can learn, grow, and make a real impact, you'll fit right in. The Role We're hiring a Customer Service Coordinator to support our Service Team. In this role, you'll be the bridge between our customers and our service technicians, helping ensure that every post-installation service request gets handled quickly and professionally. You'll work with a tight-knit team, support real customers with real needs, and have the chance to grow into leadership or operations over time. We'll provide all the training you need to be successful. What We Offer Up to $20/hour based on experience Weekly pay via direct deposit Health benefits at 30 days of employment (medical, dental, vision, life, critical, accident, short-term & long-term disability) 401k with company match at 90 days of employment Paid time off with unlimited rollover of unused hours Holiday pay eligible at 30 days of employment Career development tools and opportunities to grow within the company Frequent one-on-ones with your manager to support your goals and career path Referral bonuses from $500 to $1,500 per referral hired Employee as well as Friends & Family discounts Committees to join: Fun, Well-Being, and more- because culture matters here And so much more! Why People Choose This Job No sales, no quotas, no cold calling Consistent Monday-Friday schedule, 8:00 AM - 5:00 PM Stable, year-round work, not seasonal or contract Smaller, collaborative team environment vs. large call centers Real opportunities to grow into leadership, scheduling, or operations roles What You'll Do Serve as the main point of contact for incoming customer service requests, ensuring prompt and professional follow-up Respond to service tickets so customers are kept informed and confident their needs are being addressed Schedule and coordinate service technicians, prioritizing by area and urgency to maximize efficiency Assist walk-in customers and handle their needs on the spot with a solutions-first mindset Collaborate with internal teams to resolve issues quickly and ensure a positive post-installation experience Build a thorough understanding of Hansons products to confidently answer customer questions What We're Looking For High school diploma or GED 1+ year of customer service, administrative, or coordination experience Strong communication and organizational skills Ability to multitask and stay composed in a fast-paced environment Basic computer skills, including familiarity with MS Office Ability to work independently and as part of a team Preferred: Experience in a service-related role supporting customers with previous product installations; familiarity with the home improvement industry Growth Opportunities Many team members in this role grow into Team Lead positions, scheduling and dispatch leadership, and operations or office management. We promote from within and invest in long-term careers. Schedule & Location Full-time, onsite. Monday-Friday, 8:00 AM - 5:00 PM. Occasional nights, weekends, and overtime as needed. It is the policy of 1-800-Hansons not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status. Compensation details: 18-20 Hourly Wage PI2c3d73a4dd1c-6053
Come Grow With Us HANSONS has been a trusted leader in home improvement for 35+ years, serving customers across 12 states and 18 locations nationwide. Our goal is simple: bring in great people, invest in them, and build long-term careers. Many of our team members have been with us for 10, 15, even 20+ years. If you're looking for a stable environment where you can learn, grow, and make a real impact, you'll fit right in. The Role We're hiring a Customer Service Coordinator to support our Service Team. In this role, you'll be the bridge between our customers and our service technicians, helping ensure that every post-installation service request gets handled quickly and professionally. You'll work with a tight-knit team, support real customers with real needs, and have the chance to grow into leadership or operations over time. We'll provide all the training you need to be successful. What We Offer Up to $20/hour based on experience Weekly pay via direct deposit Health benefits at 30 days of employment (medical, dental, vision, life, critical, accident, short-term & long-term disability) 401k with company match at 90 days of employment Paid time off with unlimited rollover of unused hours Holiday pay eligible at 30 days of employment Career development tools and opportunities to grow within the company Frequent one-on-ones with your manager to support your goals and career path Referral bonuses from $500 to $1,500 per referral hired Employee as well as Friends & Family discounts Committees to join: Fun, Well-Being, and more- because culture matters here And so much more! Why People Choose This Job No sales, no quotas, no cold calling Consistent Monday-Friday schedule, 8:00 AM - 5:00 PM Stable, year-round work, not seasonal or contract Smaller, collaborative team environment vs. large call centers Real opportunities to grow into leadership, scheduling, or operations roles What You'll Do Serve as the main point of contact for incoming customer service requests, ensuring prompt and professional follow-up Respond to service tickets so customers are kept informed and confident their needs are being addressed Schedule and coordinate service technicians, prioritizing by area and urgency to maximize efficiency Assist walk-in customers and handle their needs on the spot with a solutions-first mindset Collaborate with internal teams to resolve issues quickly and ensure a positive post-installation experience Build a thorough understanding of Hansons products to confidently answer customer questions What We're Looking For High school diploma or GED 1+ year of customer service, administrative, or coordination experience Strong communication and organizational skills Ability to multitask and stay composed in a fast-paced environment Basic computer skills, including familiarity with MS Office Ability to work independently and as part of a team Preferred: Experience in a service-related role supporting customers with previous product installations; familiarity with the home improvement industry Growth Opportunities Many team members in this role grow into Team Lead positions, scheduling and dispatch leadership, and operations or office management. We promote from within and invest in long-term careers. Schedule & Location Full-time, onsite. Monday-Friday, 8:00 AM - 5:00 PM. Occasional nights, weekends, and overtime as needed. It is the policy of 1-800-Hansons not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status. Compensation details: 18-20 Hourly Wage PI46bbe-6053
05/04/2026
Full time
Come Grow With Us HANSONS has been a trusted leader in home improvement for 35+ years, serving customers across 12 states and 18 locations nationwide. Our goal is simple: bring in great people, invest in them, and build long-term careers. Many of our team members have been with us for 10, 15, even 20+ years. If you're looking for a stable environment where you can learn, grow, and make a real impact, you'll fit right in. The Role We're hiring a Customer Service Coordinator to support our Service Team. In this role, you'll be the bridge between our customers and our service technicians, helping ensure that every post-installation service request gets handled quickly and professionally. You'll work with a tight-knit team, support real customers with real needs, and have the chance to grow into leadership or operations over time. We'll provide all the training you need to be successful. What We Offer Up to $20/hour based on experience Weekly pay via direct deposit Health benefits at 30 days of employment (medical, dental, vision, life, critical, accident, short-term & long-term disability) 401k with company match at 90 days of employment Paid time off with unlimited rollover of unused hours Holiday pay eligible at 30 days of employment Career development tools and opportunities to grow within the company Frequent one-on-ones with your manager to support your goals and career path Referral bonuses from $500 to $1,500 per referral hired Employee as well as Friends & Family discounts Committees to join: Fun, Well-Being, and more- because culture matters here And so much more! Why People Choose This Job No sales, no quotas, no cold calling Consistent Monday-Friday schedule, 8:00 AM - 5:00 PM Stable, year-round work, not seasonal or contract Smaller, collaborative team environment vs. large call centers Real opportunities to grow into leadership, scheduling, or operations roles What You'll Do Serve as the main point of contact for incoming customer service requests, ensuring prompt and professional follow-up Respond to service tickets so customers are kept informed and confident their needs are being addressed Schedule and coordinate service technicians, prioritizing by area and urgency to maximize efficiency Assist walk-in customers and handle their needs on the spot with a solutions-first mindset Collaborate with internal teams to resolve issues quickly and ensure a positive post-installation experience Build a thorough understanding of Hansons products to confidently answer customer questions What We're Looking For High school diploma or GED 1+ year of customer service, administrative, or coordination experience Strong communication and organizational skills Ability to multitask and stay composed in a fast-paced environment Basic computer skills, including familiarity with MS Office Ability to work independently and as part of a team Preferred: Experience in a service-related role supporting customers with previous product installations; familiarity with the home improvement industry Growth Opportunities Many team members in this role grow into Team Lead positions, scheduling and dispatch leadership, and operations or office management. We promote from within and invest in long-term careers. Schedule & Location Full-time, onsite. Monday-Friday, 8:00 AM - 5:00 PM. Occasional nights, weekends, and overtime as needed. It is the policy of 1-800-Hansons not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status. Compensation details: 18-20 Hourly Wage PI46bbe-6053
Build Something That Didn't Exist Before HANSONS has been a top home improvement company for 35+ years and we're not done growing. We're building an owned, scalable lead generation engine powered by events, retail activations, and canvassing, and we need the right person to build and run it. This isn't a role for someone who wants to manage an existing program. This is a ground-floor opportunity to design the system, build the teams, and own the results across multiple markets nationwide. The Role As Senior Manager (Events & Lead Generation), you'll be responsible for creating a repeatable, scalable field lead generation channel that delivers qualified demo appointments directly to our sales teams. You'll partner with General Managers to hire and develop market-level Program Coordinators, build the playbook, and drive performance across every market you touch. The outcome: a fully owned channel that consistently produces high-quality leads, reduces reliance on third-party marketing, and becomes a core growth driver for Hansons nationally. What We Offer $90,000-$110,000 base salary 30% annual bonus opportunity tied to performance Weekly pay via direct deposit Health benefits at 30 days (medical, dental, vision, life, and more) 401k with company match at 90 days Paid time off with unlimited rollover Holiday pay eligible immediately Clear path to senior leadership as the program scales Presidents Club trips and incentive opportunities Employee and Friends & Family discounts What You'll Do Design the Playbook Build the Hansons Events & Canvassing Playbook from the ground up - scripts, SOPs, frameworks, and appointment-setting systems Define success metrics (HPD, set rate, cost per lead, demo volume) and build reporting to track them Own the Markets Partner with GMs to hire and develop Program Coordinators at the market level Launch 3-5 pilot markets in Year 1 with fully functioning, performance-driven teams Maintain consistency across markets while optimizing locally Build & Develop Teams Build scalable recruiting systems for part-time event staff and canvassers Train, certify, and coach Program Coordinators; hold them accountable to outcomes Create onboarding and development pathways that scale as we grow Drive Performance & Accountability Own KPIs across the channel: leads generated, demos set, cost per lead, and cost of marketing Run weekly accountability rhythms with GMs and Coordinators Continuously optimize based on data and field performance Think Nationally, Execute Locally Develop event and territory strategies that align with ideal customer profiles Build infrastructure and systems to support national expansion Manage market-level budgets and reallocate resources toward highest-performing channels Who We're Looking For A proven builder - you've created scalable systems and programs, not just managed existing ones Experience leading field teams, canvassing operations, or multi-market event programs Strong operator with high standards, accountability, and a bias toward execution Data-driven - you know your numbers and use them to make decisions A talent developer who recruits, trains, and builds high-performing teams Comfortable operating at all levels - working alongside GMs, sales leaders, and executives Experience in canvassing, field marketing, direct sales leadership, or home improvement strongly preferred What Success Looks Like in Year 1 3-5 pilot markets launched with functioning teams and consistent demo production A clear, adopted company-wide playbook in place Cost of marketing at or trending toward 12% Scalable recruiting and training systems operational A strong Program Coordinator bench that can sustain growth Schedule & Travel Full-time. This is a multi-market, national role. Regular travel is required to launch and support markets, conduct field visits, and partner with GMs. If you're looking for a desk job, this isn't it. If you want to build something real and see the results in the field - keep reading. Compensation details: 00 Yearly Salary PId20f510dfb48-3184
05/03/2026
Full time
Build Something That Didn't Exist Before HANSONS has been a top home improvement company for 35+ years and we're not done growing. We're building an owned, scalable lead generation engine powered by events, retail activations, and canvassing, and we need the right person to build and run it. This isn't a role for someone who wants to manage an existing program. This is a ground-floor opportunity to design the system, build the teams, and own the results across multiple markets nationwide. The Role As Senior Manager (Events & Lead Generation), you'll be responsible for creating a repeatable, scalable field lead generation channel that delivers qualified demo appointments directly to our sales teams. You'll partner with General Managers to hire and develop market-level Program Coordinators, build the playbook, and drive performance across every market you touch. The outcome: a fully owned channel that consistently produces high-quality leads, reduces reliance on third-party marketing, and becomes a core growth driver for Hansons nationally. What We Offer $90,000-$110,000 base salary 30% annual bonus opportunity tied to performance Weekly pay via direct deposit Health benefits at 30 days (medical, dental, vision, life, and more) 401k with company match at 90 days Paid time off with unlimited rollover Holiday pay eligible immediately Clear path to senior leadership as the program scales Presidents Club trips and incentive opportunities Employee and Friends & Family discounts What You'll Do Design the Playbook Build the Hansons Events & Canvassing Playbook from the ground up - scripts, SOPs, frameworks, and appointment-setting systems Define success metrics (HPD, set rate, cost per lead, demo volume) and build reporting to track them Own the Markets Partner with GMs to hire and develop Program Coordinators at the market level Launch 3-5 pilot markets in Year 1 with fully functioning, performance-driven teams Maintain consistency across markets while optimizing locally Build & Develop Teams Build scalable recruiting systems for part-time event staff and canvassers Train, certify, and coach Program Coordinators; hold them accountable to outcomes Create onboarding and development pathways that scale as we grow Drive Performance & Accountability Own KPIs across the channel: leads generated, demos set, cost per lead, and cost of marketing Run weekly accountability rhythms with GMs and Coordinators Continuously optimize based on data and field performance Think Nationally, Execute Locally Develop event and territory strategies that align with ideal customer profiles Build infrastructure and systems to support national expansion Manage market-level budgets and reallocate resources toward highest-performing channels Who We're Looking For A proven builder - you've created scalable systems and programs, not just managed existing ones Experience leading field teams, canvassing operations, or multi-market event programs Strong operator with high standards, accountability, and a bias toward execution Data-driven - you know your numbers and use them to make decisions A talent developer who recruits, trains, and builds high-performing teams Comfortable operating at all levels - working alongside GMs, sales leaders, and executives Experience in canvassing, field marketing, direct sales leadership, or home improvement strongly preferred What Success Looks Like in Year 1 3-5 pilot markets launched with functioning teams and consistent demo production A clear, adopted company-wide playbook in place Cost of marketing at or trending toward 12% Scalable recruiting and training systems operational A strong Program Coordinator bench that can sustain growth Schedule & Travel Full-time. This is a multi-market, national role. Regular travel is required to launch and support markets, conduct field visits, and partner with GMs. If you're looking for a desk job, this isn't it. If you want to build something real and see the results in the field - keep reading. Compensation details: 00 Yearly Salary PId20f510dfb48-3184
Grow with us! HANSONS is a top ranked home improvement company that is continuously growing and expanding. We are looking for individuals who want to learn the business and receive the guidance to continue to advance within the company! HANSONS, LLC is looking for a skilled Service and Measure Technician to join our team in South Bend, IN. The Service and Measure Technician is responsible for traveling to customer homes and completing window measures for newly sold jobs, as well as completing small repair services on past windows, roofing, siding and gutter jobs. This job is ideal for someone with a construction background, with experience installing windows and roofs. What We Offer: Full time permanent opportunity Hourly pay of $22-$26/hour Overtime opportunities Eligible for health benefits at 30 days of employment (medical, dental, vision, life insurance, accident, long term and short term disability) Eligible for 401k with a company match at 90 days of employment Paid time off with unlimited rollover of unused hours Eligible for holiday pay at 30 days of employment Company vehicle, gas card and tools provided during work hours Tools available to learn, develop and grow within the company And So Much More What You'll Do: Take accurate precise measures of windows for residential homes Enter accurate data into a software application Complete light services on previous installations that are needed on roofing, siding, windows, gutters, gutter protection and insulation on residential homes Services can include: replacing sashes, screens, completing interior work, caulking. Responsible for the proper and safe residential at-home installation/execution of products and services when services are needed on a previously installed job Utilize necessary tools for making repairs and/or adjustments to all items Inspect products and materials for defects, proper sizes, and potential malfunctions prior to installation Provide excellent customer service to the homeowners/customers Keep paperwork organized and track any notes that need to be taken during the service Responsible for managing the warehouse; inventory, organize, pull orders for installations and at times make deliveries of materials to jobsites What We Require: 2 years of professional experience installing windows, roofing, siding, gutters, gutter protection and insulation Valid driver's license with clean driving record Basic computer skills with an ability to use a software application to enter data Positive attitude as well as excellent communication skills Great math skills Must have excellent customer service Attention to detail Must be able to stand for prolonged periods Must be able to move items weighing up to 50 pounds Must be able to climb a ladder and work roof heights Must be able to communicate effectively with staff, customers, vendors, and the public Hours/Schedule: Full-time, 40 hours per week/52 weeks per year. Standard hours are M - F, 8:00 - 5:00 but some overtime including evening and weekend hours may be required to complete projects under deadlines. Compensation details: 22-26 Hourly Wage PId8077cfe8faf-3856
05/03/2026
Full time
Grow with us! HANSONS is a top ranked home improvement company that is continuously growing and expanding. We are looking for individuals who want to learn the business and receive the guidance to continue to advance within the company! HANSONS, LLC is looking for a skilled Service and Measure Technician to join our team in South Bend, IN. The Service and Measure Technician is responsible for traveling to customer homes and completing window measures for newly sold jobs, as well as completing small repair services on past windows, roofing, siding and gutter jobs. This job is ideal for someone with a construction background, with experience installing windows and roofs. What We Offer: Full time permanent opportunity Hourly pay of $22-$26/hour Overtime opportunities Eligible for health benefits at 30 days of employment (medical, dental, vision, life insurance, accident, long term and short term disability) Eligible for 401k with a company match at 90 days of employment Paid time off with unlimited rollover of unused hours Eligible for holiday pay at 30 days of employment Company vehicle, gas card and tools provided during work hours Tools available to learn, develop and grow within the company And So Much More What You'll Do: Take accurate precise measures of windows for residential homes Enter accurate data into a software application Complete light services on previous installations that are needed on roofing, siding, windows, gutters, gutter protection and insulation on residential homes Services can include: replacing sashes, screens, completing interior work, caulking. Responsible for the proper and safe residential at-home installation/execution of products and services when services are needed on a previously installed job Utilize necessary tools for making repairs and/or adjustments to all items Inspect products and materials for defects, proper sizes, and potential malfunctions prior to installation Provide excellent customer service to the homeowners/customers Keep paperwork organized and track any notes that need to be taken during the service Responsible for managing the warehouse; inventory, organize, pull orders for installations and at times make deliveries of materials to jobsites What We Require: 2 years of professional experience installing windows, roofing, siding, gutters, gutter protection and insulation Valid driver's license with clean driving record Basic computer skills with an ability to use a software application to enter data Positive attitude as well as excellent communication skills Great math skills Must have excellent customer service Attention to detail Must be able to stand for prolonged periods Must be able to move items weighing up to 50 pounds Must be able to climb a ladder and work roof heights Must be able to communicate effectively with staff, customers, vendors, and the public Hours/Schedule: Full-time, 40 hours per week/52 weeks per year. Standard hours are M - F, 8:00 - 5:00 but some overtime including evening and weekend hours may be required to complete projects under deadlines. Compensation details: 22-26 Hourly Wage PId8077cfe8faf-3856