See Rock City Inc

Description: Job Summary The Skilled Facilities Partner provides general maintenance services across all Rock City Enterprises properties to ensure that buildings, systems, and equipment remain in optimal condition. This role supports daily maintenance needs, implements preventative maintenance schedules, and assists in troubleshooting and repair efforts to maintain a safe, efficient, and guest-ready environment. Under the direction of the Facilities Manager, the Skilled Facilities Partner performs a wide range of repair, inspection, and improvement tasks while supporting operational excellence across the organization. This position supports Rock City Enterprises' mission: "To enrich lives through Wonder and Connection." Essential Duties & Responsibilities Guest Service, Safety & Culture Deliver excellent guest service to internal and external customers in alignment with Rock City Enterprises' mission, culture, and values. Model appropriate guest and partner interactions that reflect the Culture of Excellence. Participate in safety training sessions and maintain compliance with all safety regulations and protocols. Identify and address potential safety hazards promptly to protect guests, partners, and facilities. Maintenance Operations & Preventative Care Complete Maintenance Work Requests (MWRs) as assigned by the Facilities Manager. Perform routine inspections and quality checks on: Plumbing systems Electrical systems HVAC systems General building and facility infrastructure Implement and follow preventative maintenance schedules for assigned equipment and systems. Conduct regular facility inspections to identify and address maintenance needs before issues escalate. Evaluate equipment performance and recommend repairs, upgrades, or replacements as needed. Repair, Tools & Documentation Perform general repairs and troubleshooting across multiple trades and systems. Operate and maintain tools and equipment used in maintenance and repair activities. Ensure all maintenance tools and equipment are properly serviced and in good working condition. Maintain accurate records of maintenance activities, inspections, and repairs. Document changes made to systems, equipment, or facility layouts. Emergency Response & Collaboration Respond promptly to emergency maintenance requests to minimize downtime and ensure guest and partner safety. Coordinate with other departments and external contractors for specialized repairs or projects. Support Facilities Maintenance Apprentices by assisting with training and skill development. Participate in ongoing professional training to enhance technical skills and maintenance knowledge. Perform other duties as assigned by management. Requirements: Qualifications Education & Experience High school diploma or equivalent preferred. Prior experience in facilities maintenance, general repair, or a related trade preferred. Basic math skills required. Knowledge & Skills Strong mechanical aptitude and problem-solving skills with attention to detail. Ability to read and understand maintenance manuals, safety procedures, and operational documents. Strong interpersonal and communication skills; ability to work effectively with diverse teams. Proficiency in the use of standard maintenance tools and equipment. Self-motivated with the ability to manage multiple tasks and priorities efficiently. Licenses & Availability Valid driver's license with a clean driving record required. Flexible availability, including nights, weekends, holidays, and special events as needed. Physical Demands & Work Environment Regular use of hands and fingers for handling tools and equipment. Ability to stand, walk, climb, balance, stoop, kneel, and crouch frequently. Ability to lift and/or move up to 80 pounds. Ability to work outdoors regularly and in extreme temperatures throughout the year. Company Mission & Core Values Mission: To enrich lives through wonder and connection. Core Values: Courage Care Wonder Excellence Compensation details: 20-20.25 Hourly Wage PI05653a844d41-9114

Description: Job Summary The Housekeeper at Chanticleer Inn Bed & Breakfast plays an essential role in creating a warm, welcoming, and memorable guest experience at one of the region's most distinctive boutique lodging properties atop historic Lookout Mountain. This position is responsible for maintaining the cleanliness, comfort, and presentation of guest rooms and shared spaces in accordance with Chanticleer Inn standards. Typical schedules occur between 8:00 AM and 5:00 PM, with shifts ranging from 6-8 hours per day, up to five (5) days per week with two (2) days off. Under the direction of the Chanticleer & Grandview Manager, the Housekeeper supports guest satisfaction through attention to detail, consistency, and service excellence. This position supports Rock City Enterprises' mission: "To enrich lives through Wonder and Connection." Essential Duties & Responsibilities Guest Experience & Professional Standards Deliver excellent guest service to internal and external customers in alignment with Rock City Enterprises' mission, culture, and values. Model appropriate guest and partner interaction at all times, maintaining a professional and welcoming presence. Guest Room & Facility Cleaning Enter guest rooms following established procedures to ensure vacancy and proper access before entry. Replace guest amenities and supplies in rooms according to standards. Replace soiled linens and terry with clean items; make beds and neatly fold terry. Clean and stock bathrooms thoroughly, including fixtures, floors, and supplies. Clean non-guest room areas as assigned. Remove trash, dirty linens, and used service items from rooms and work areas. Dust, polish, and remove marks from walls, furnishings, windows, and fixtures. Vacuum carpets and perform floor care duties in guest rooms and designated areas. Straighten and arrange furniture, desk items, and appliances. Check that all appliances and room equipment are present and functioning properly. Laundry & Inventory Support Launder linens and other housekeeping items as needed. Monitor housekeeping and related supply inventory and notify leadership when par levels are low. Communication & Compliance Notify the Manager of any maintenance issues, repairs, or guest room concerns requiring attention. Ensure all company policies, procedures, and safety standards are followed consistently. Perform other duties as assigned by management to support lodging operations. Requirements: Qualifications Education & Experience Must be at least 18 years of age. Previous experience in lodging, hospitality, or a related field preferred; training provided as needed. Knowledge & Skills Kind, dependable personality with a strong commitment to teamwork and guest service. Ability to present a professional, engaging, and polite image to guests and partners. Strong communication skills in one-on-one and small group settings. Ability to read and understand operational procedures and cleaning standards. Ability to work effectively in a fast-paced, team-oriented environment. Availability Flexible availability to work nights, weekends, holidays, and special events as needed. Physical Demands & Work Environment Regular use of hands and fingers. Ability to lift and/or move up to 40 pounds. Frequent walking, standing, stooping, kneeling, or crouching. Work performed in a lodging environment with regular exposure to cleaning chemicals and physical activity. Company Mission & Core Values Mission: To enrich lives through wonder and connection. Core Values: Courage Care Wonder Excellence PI011bd08430e7-4072

Description: Job Summary Rock City Gardens, a one-of-a-kind natural attraction known for breathtaking views, ancient rock formations, and beautiful gardens, is seeking enthusiastic and service-oriented individuals to join our Food & Beverage team. The Food & Beverage Partner serves as a frontline ambassador for Rock City Gardens, delivering memorable dining experiences that enhance each guest's visit. Whether assisting with quick snacks or full meals, this role plays a vital part in supporting daily food operations while upholding the organization's Culture of Excellence. Essential Duties & Responsibilities Guest Service & Culture Deliver excellent guest service to internal and external customers in alignment with the organization's mission, culture, and values. Model appropriate guest and partner interactions at all times. Actively engage guests and promote menu items through up-selling to grow sales. Food & Beverage Operations Work across all Rock City Gardens food and beverage locations as assigned. Prepare and serve food in accordance with established recipes, portion standards, and quality expectations. Operate the cash register and Point-of-Sale (POS) system, including opening and closing procedures and daily deposits. Food Safety & Sanitation Assist in checking and recording food temperatures as required. Follow all health code, food safety, and sanitation guidelines to maintain a high health inspection score. Maintain cleanliness and organization of the dining room, back-of-house areas, and exterior grounds. Inventory & Workspace Management Ensure work areas are properly stocked, clean, and organized. Maintain portion control and food quality to minimize waste and loss. Teamwork & Compliance Work collaboratively with team members to support efficient operations. Adhere to all company policies and procedures. Perform other duties as assigned by management. Requirements: Qualifications Education & Experience Previous food service experience preferred but not required. Willingness to receive training and develop new skills. Certifications Ability to obtain ServSafe Food Handler Certification. Knowledge & Skills Ability to display a professional, polite, and engaging image to guests and partners. Effective verbal communication skills in one-on-one and small group situations. Ability to read and understand operational documents. Ability to work effectively in a fast-paced, team-oriented environment. Basic math skills, including the ability to add, subtract, multiply, and divide using units of American money. Availability Ability to provide a flexible schedule, including nights, weekends, holidays, and special events as needed. Physical Demands & Work Environment Regular use of hands and fingers. Ability to lift and/or move up to 50 pounds. Frequent walking, standing, stooping, kneeling, and crouching. Ability to stand for extended periods during shifts. Company Mission & Core Values Mission: To enrich lives through wonder and connection. Core Values: Courage Care Wonder Excellence Compensation details: 14-14.5 Hourly Wage PI3c156aaf03a8-3612

Description: Job Summary The Operations Partner provides operational support by directing guest traffic in parking areas and maintaining the grounds and facilities in a clean, safe, and attractive manner. This role ensures a positive guest experience by supporting daily operations, assisting guests, and maintaining high standards of cleanliness and presentation throughout Rock City Gardens. Essential Duties & Responsibilities Guest Experience & Culture Deliver excellent guest service to internal and external customers in alignment with the organization's mission, culture, and values. Model professional, engaging, and respectful guest and partner interactions at all times. Operations Support Open and close trails for daily operations in accordance with procedures. Maintain cleanliness of all Rock City Gardens grounds, ensuring they are free of litter. Monitor guests and provide directions, information, or assistance as needed. Clean and service restrooms on a scheduled basis to ensure a high-quality guest experience. Direct traffic in parking areas following guidance from the Operations Management team. Special Events & Projects Assist with setup and breakdown of equipment for special events at Grandview, Pavilion, and Carter Cliffs. Perform other duties as assigned by management. Requirements: Qualifications Education & Experience Minimum 1 year of experience in grounds maintenance, facilities, operations, or a related environment preferred. Knowledge & Skills Friendly, outgoing personality with a commitment to excellent guest service. Ability to communicate effectively in one-on-one and small group settings. Ability to perform basic math functions using units of American money. Licenses & Certifications Valid driver's license with a good driving record required for partner 18 and over. Physical Demands & Work Environment Ability to work outdoors in varying weather and environmental conditions. Regular use of hands and fingers. Ability to stand, walk, stoop, kneel, or crouch frequently. Ability to lift and/or move up to 80 pounds. Flexible availability, including nights, weekends, holidays, and special events as needed. Company Mission & Core Values Mission: To enrich lives through wonder and connection. Core Values: Courage Care Wonder Excellence Compensation details: 13.25-13.3 Hourly Wage PI74350fbec8eb-5903