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Description: Summary Typical Work Schedules Occur Between 9am - 8pm; Candidates Work 5 Days a Week with 2 Days Off. Provides excellent guest service by preparing menu items as directed and in a timely manner. Responsible for ensuring the work environment meets all prescribed health and safety standards. Develops and utilizes excellent communication, teamwork, and leadership within the Rock City Gardens Food team. Under the direction of the Rock City Food & Beverage Manager, the Prep Cook is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Prepares and cooks food that meets our menu specifications, quality standards, and presentation guidelines. Monitors portion and waste control to minimize loss. Assists in monitoring and recording temperature logs on a regular basis for cooler and freezer units. Maintains a clean, organized, and properly stocked work area. Utilizes teamwork to assist in the maintenance of kitchen cleanliness and organization. Assists with overseeing inventory levels, PAR levels, and ordering needs. Follows health code and safety standard guidelines in order to maintain excellent health inspection scores. Follows company policies in order to promote an excellent working environment. Performs other duties as assigned by management. Requirements: Must be 18 years of age or older. At least 2 years previous experience in food service and willingness to receive training. Willing to obtain Serve Safe certification. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand recipes and operational documents. Ability to work effectively with a team in a fast-paced, efficient, cooking environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly. Compensation details: 15-15.05 Hourly Wage PI2ab73c10fd77-4987

Description: Summary Rock City Gardens is seeking an enthusiastic and engaging Part-Time Tour Guide to deliver memorable and educational experiences to guests by sharing the history, legends, and attractions of Rock City Gardens. Tour Guides play a vital role in ensuring that guests enjoy their visit and leave with a deeper appreciation for this iconic destination. Under the direction of the Guest Relations Manager the Tour Guide is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times. Provides guided tours for groups of various sizes, including schools, corporate outings, and general visitors, ensuring information is accurate, engaging, and tailored to the audience. Learns, memorizes, and delivers detailed tour scripts. Greet guests warmly, answer questions and assist with wayfinding or special requests during the tour experience. Presents facts about Rock City Gardens' history, geology, and attractions, including Lookout Mountain, the Fairyland Caverns, and the Seven States View. Uses storytelling and interactive elements to enhance guest engagement and create memorable experiences. Monitors tour groups to ensure safety during their visit, particularly on trails, bridges, and high-traffic areas. Assists with special events, programs, or other guest activities as needed. Uphold the mission of "Creating Memories Worth Repeating" and exemplify company values: Innovation, Communication, Learning, Appreciation, Accountability, and Proactivity. Provides information, directions, and recommendations for other area attractions as needed. Requirements: Previous experience in hospitality and tourism preferred. Possess a kind, outgoing, and energetic personality with a desire to engage with guests and provide excellent guest service. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively to small groups (up to 15 guests) while maintaining a high level of engagement and enthusiasm. Ability to obtain and share in-depth knowledge about the history and lore of Rock City Gardens. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 15 pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly. Compensation details: 14-14.25 Hourly Wage PI6b79fef315a5-2317

Description: Job Title: Starbucks Team Leader Team: Starbucks Reports To: Starbucks Manager FLSA Status: Full-Time; Non-Exempt Job Summary The Starbucks Team Leader oversees Starbucks partners' daily tasks and maintains an attractive and well-stocked store. Prepares beverages to Starbucks' standards while providing efficient and excellent guest service. Under the direction of the Starbucks Manager, the Starbucks Team Leader is responsible for performing the following duties: Essential Duties & Responsibilities Deliver excellent guest service to internal and external customers in alignment with Rock City Enterprises' mission, culture, and values. Model the values of the Culture of Excellence and serve as a role model in guest and partner interactions. Performs normal barista duties and ensures that opening and closing procedures are followed. Maintains a Clean, Safe, and Ready store that is up to Georgia Health Department and Starbucks Food Safety Assessment standards. Maintains Serve Safe Certification Coaches' baristas on their role in keeping a clean bar, back of house, and café. Ensures daily time, temperature, transfer, and waste controls are followed. Ensures health codes and safety standards are followed to maintain a high health score. Assists with conducting inventory and maintaining stock. Assists with placing and receiving orders, as needed. Sends daily financial reports to accounting Conducts Starbucks on-the-job training programs for baristas and barista trainers training as needed. Enforces both Starbucks' and Rock City's employment policies and procedures. Serves as a positive example by always complying with these policies. Serves as point of contact to respond to customer requests, feedback, and questions in the absence of the manager, doing so in a manner that reflects excellence and professionalism to achieve positive outcomes, keeping the manager informed of feedback from both guests and partners. Coaches Starbucks' partners as needed. Keeps Starbucks Manager informed of any partner issues. Facilitates Starbuck's and RCE communication with the team to ensure that communication is up to date and accurate. Submits maintenance/facilities requests, when needed. Oversees daily supervision of partners, along with the manager and other team leaders, motivating and leading them in accordance with our Culture and Values. Performs other duties as assigned by management, as well as any duties performed by Barista Trainer, when trainer is not present. Requirements: Qualifications Education & Experience High School Diploma or GED preferred Minimum 1 year experience in retail and/or restaurant environment preferred Knowledge & Skills Strong leadership skills with the ability to motivate, develop and oversee others. Possesses an outgoing, friendly personality and the desire to provide quality service to internal and external guests. Ability to lead up to 15 partners Must have completed the Starbucks Barista training and be Starbucks Barista Certified Ability to display a professional, engaging, and polite image to guests and partners. Ability to speak effectively in one-on-one and small group situations knowing you're your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient environment. Physical Demands & Work Environment Regular use of hands and fingers. Ability to stand, walk, stoop, kneel, or crouch frequently. Ability to lift or move up to 30 pounds. Ability to work nights, weekends, holidays, and special events as needed. Company Mission & Core Values Mission: To create Memories worth Repeating for our Guests and our Partners. Core Values: Innovation Communication Learning Appreciation Accountability Proactivity Compensation details: 19-10 Hourly Wage PI0dc593e808ca-5247