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Description: Job Summary The Starbucks Barista provides prompt, friendly, and consistent service to guests while preparing high-quality beverages and food items in accordance with Starbucks and Rock City Enterprises standards. This role helps maintain a clean, safe, and welcoming café environment while delivering an exceptional guest experience. Under the direction of the Starbucks Manager, the Starbucks Barista supports daily café operations and contributes to Rock City Enterprises' mission of creating Memories worth Repeating for our Guests and our Partners. Essential Duties & Responsibilities Guest Service & Culture Deliver excellent guest service to internal and external customers in alignment with the organization's mission, culture, and values. Model appropriate guest and partner interactions at all times. Create a welcoming and positive café experience for all guests. Beverage & Food Preparation Prepare and present beverages, whole bean products, and food items according to Starbucks recipes and quality standards. Maintain consistency, accuracy, and speed in beverage preparation. Operations & Cash Handling Perform opening and closing procedures as assigned. Operate the cash register and Point-of-Sale (POS) system accurately. Restock supplies and ingredients as needed to ensure smooth daily operations. Cleanliness & Safety Maintain a clean and organized workspace, including bar, back-of-house, and seating areas. Follow all health, safety, and sanitation guidelines. Adhere to Starbucks and Rock City Enterprises safety, security, and cash handling procedures. Teamwork & Compliance Work collaboratively with team members to support efficient operations. Follow Starbucks and Rock City Enterprises employment policies and procedures. Perform other duties as assigned by management. Requirements: Qualifications Education & Experience Previous barista or food service experience preferred but not required. Knowledge & Skills Friendly, kind personality with a strong desire to contribute to a team-oriented environment. Ability to present a professional, engaging, and polite image to guests and partners. Effective communication skills in one-on-one and small group settings. Ability to read and understand training materials and operational procedures. Ability to work effectively in a fast-paced environment. Strong basic math skills for handling money and processing transactions accurately. Physical Demands & Work Environment Regular use of hands and fingers. Ability to stand, walk, stoop, kneel, or crouch frequently. Ability to lift/move up to 20 pounds. Flexible schedule availability, including nights, weekends, holidays, and special events Compensation details: 13.25-13.5 Hourly Wage PIc9add-9683

Description: Job Summary The Admissions Partner serves as one of the first points of contact for guests visiting Rock City Gardens. This role is responsible for delivering an exceptional first experience through accurate ticket sales, annual pass processing, and warm, professional guest interactions at the Ticket Desk and Cornerstone Gift Shop. Under the direction of the Guest Relations & Admissions Manager, this position supports Rock City Enterprises' mission of creating Memories worth Repeating by ensuring efficient transactions, clear communication, and outstanding guest service. Essential Duties & Responsibilities Guest Experience & Culture of Excellence Deliver excellent guest service to internal and external customers in alignment with Rock City Enterprises' mission, culture, and values. Model professional, friendly, and courteous guest and partner interactions at all times. Uphold the Culture of Excellence and serve as a positive representative of Rock City Gardens. Ticketing, Sales & Annual Pass Processing Perform opening and closing procedures for assigned locations, including the Ticket Desk and Cornerstone Gift Shop. Answer guest questions accurately and professionally regarding ticket options, pricing, and experiences. Process ticket sales efficiently and accurately, including capturing required guest information such as zip codes. Accurately process group ticket sales. Educate guests on the Annual Pass program and complete sales when appropriate. Create annual passes and ensure all information is recorded correctly. Perform all cashier responsibilities in accordance with cash-handling and operational procedures. Operational Support Maintain a clean, organized, and guest-ready work area at all times. Follow organizational processes and procedures consistently. Perform other duties as assigned by management. Requirements: Qualifications Education & Experience Minimum of one (1) year of customer service or related experience preferred. Willingness to receive training and learn Rock City Gardens' systems and procedures. Knowledge & Skills Kind, friendly personality with a desire to contribute to a positive team environment. Professional, engaging, and polite demeanor with guests and partners. Strong verbal communication skills in one-on-one and small group settings. Ability to read and understand operational documents and procedures. Ability to work effectively in a fast-paced, team-oriented environment. Ability to perform basic math functions using U.S. currency. Availability Flexible availability, including nights, weekends, holidays, and special events as needed. Physical Demands & Work Environment Regular use of hands and fingers. Ability to lift and/or move up to 15 pounds. Frequent standing, walking, stooping, kneeling, or crouching. Ability to stand for extended periods while performing guest-facing duties. Compensation details: 13.25-13.3 Hourly Wage PI75e5f86741c1-9678