Housing Authority of Kansas City MO

Description: The Housing Authority of Kansas City, Missouri is seeking qualified candidates for the position of Assistant Property Manager. Our Assistant Property Managers are responsible for assisting in managerial and administrative work involving the management and operation of Authority properties. EXAMPLES OF ESSENTIAL FUNCTIONS 1. Complies with all federal rules and regulations, as well as Authority rules and regulations. 2. Represents the Authority in a positive, professional manner at all times and upholding the Authority's values and mission. 3. Aids in enforcing occupancy policies and procedures; conducts new resident orientation; shows units, explains lease, and briefs residents on all Authority policies and procedures governing their possession and continued occupancy of the unit. 4. Accurately calculates resident's family income; determines the correct amount of rent, eligibility, deductions, continued occupancy, and unit bedroom size in accordance with occupancy policy. 5. Collects rent and maintains accurate collection records for all rents, security deposits, and other charges; reviews account receivable report daily; and document collection activities for all delinquent accounts. 6. Actively coordinates recertifications throughout the month; mail/hand deliver notification letters for annual and interim recertifications in a timely manner. 7. Mail/hand deliver delinquent notices, eviction letters, rent change notices, and other correspondence to residents when necessary. 8. Assists with the completion of documentation for resident files and/or property management; works diligently to ensure that all new move-in files are complete and orderly. 9. Accomplish tasks in a timely manner, while maintaining the highest quality possible. 10. Participates in the counseling of residents who are not complying with policy and/or procedure or who have economic, social, legal, health, or other problems and referring them to social service staff or agencies when indicated and document in resident's file. 11. Conducts annual, special, and vacant unit inspections to assess the condition of the property to see if repairs are needed and costs. 12. Assists Property Manager in showing vacant units to prospective residents, assists in processing applications, quotes price, describes features, discusses terms of lease, and communicates property and community amenities and available neighborhood services. EDUCATION AND/OR EXPERIENCE High school diploma/GED with Associate degree in Business, Public Administration, or Social Sciences from an accredited college or university preferred and at least two (2) years of progressively responsible experience in management or in an administrative capacity in property management or low-income housing, or an equivalent combination of education, training, and experience resulting in the ability to fulfill the essential job duties of the position. The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee: Occupancy Standards Rent Calculation Fair Housing Enterprise Income Verification System (EIV) Uniform Physical Condition Standards (UPCS) The Housing Authority of Kansas City, Missouri is an Equal Opportunity Employer. Requirements: Compensation details: 16-16 Hourly Wage PI697cfe1dd2e8-1086

Description: Department: RESIDENT SERVICES Reports To: Assistant Director of Resident Services FLSA Status: Exempt JOB SUMMARY Responsible for coordinating the Authority's resident employment efforts by working with all Authority departments; developers; construction contractors and subcontractors; service provider contractors; tenant associations; and residents of public and assisted housing. ESSENTIAL FUNCTIONS Essential Duties and Responsibilities The duties listed below illustrate of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. Undertakes and performs the following and all other work-related duties as assigned. Certifies individuals as Section 3 according to HUD standards and regulations, based on their household income by collecting data supplied by the applicant. Identifies and certifies businesses as Section 3 qualified according to HUD standards and regulations, based on the data submitted by owners. Develops a network of public and private sector businesses that Authority will partner with to train and employ residents and create resident-owned businesses. Assists contractors, managers and public officials as required with program efforts. Maintains a database of Section 3 residents by documenting their income, work experience, education, and interests. Reviews bids, RFPs and RFQs submitted for work projects. Ensures that the bids and requests include the required Section 3 and MWBE plans relative to the project and evaluates such plans. Attends pre-bid and pre-proposal meetings. Explains the MWBE and Section 3 polices and goals at the meetings and provides related information for the submission of bids and proposals. Reviews and updates Section 3 forms at least once a year to include new HUD income guidelines. Reviews and revises the Section 3 Administrative policy as needed in order to ensure that the Authority is administering the program as approved by the Board of Commissioners (BOC). Provides Section 3 information for the Authority website that includes the Section 3 business application, the current list of Section 3 businesses, the monthly activity report, the resident application, and the Administrative policy. Provides technical assistance to Section 3 and MWBE businesses, (e.g., how they can bid on jobs) and offers resources in response to questions such as the establishment of their business. Responds to inquiries regarding Section 3 and sends applications as requested. Provides information to residents about job opportunities by email, flyers, meetings, in person. Markets the Section 3 and MWBE programs to the general public through meetings, mailings, flyers, newsletters, and the website. Coordinates special projects designed to inform residents and interested parties of the Section 3 Program and other employment opportunities. Participates in community/business resource meetings and meets with residents to provide Section 3 information. Provides Section 3 training for residents and businesses. Ensure compliance with Section 3 based on Authority's Section 3 and MWBE Policy and HUD regulations by monitoring and tracking contractor performance. Meets with contractors regarding performance and compliance with the Section 3 and MWBE policy. Sends out requests for monthly Section 3 and MWBE reports from partners. Prepares monthly reports detailing activity and status of compliance and non-compliance as well as Section 3 Annual Summary Report (Form HUD 60002) and all other required reports in a timely manner. Makes presentations to the Board of Commissioners and Executive and Senior staff regarding the status of Section 3 and MWBE compliance. Serves as the Authority's representative in presentations before contractors, residents, and other organizations on Section 3 activities. Participates in professional development by attending industry related conferences, workshops, and trainings, attends national Section 3 conferences. SUPERVISORY RESPONSIBILITIES The employee receives directions from the Assistant Director of Resident Services. Courses of action, deadlines and priorities are established by policy, procedure, rule, regulation, or the supervisor depending upon the assignment. Normal duty assignments are performed by the employee based on his/her own judgment. The employee has no supervisory responsibility. QUALIFICATIONS AND COMPETENCIES Behavioral Competencies This position requires the incumbent to exhibit the following behavioral skills: Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of the Authority. Uses appropriate judgment & decision making in accordance with level of responsibility. Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind. Recognizes work colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing. Demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively. Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed. Job Competencies Knowledge of and experience in the use of contracting procedures, cost contracts and monitoring and assessment. Detail oriented. Ability to design, implement and manage programs. Skills in analysis and evaluation of internal controls and management procedures. Able to work independently and objectively, and exercise independent judgment. Ability to work successfully with diverse groups and interests. Familiarity with Federal regulations governing resident training and employment. Ability to evaluate date and maintain records. Knowledge of and experience in construction industry. Ability to maintain professionalism under pressures and tensions related to multiple demands. Knowledge of basic mathematics. Skilled in organizing activities, programs, and events. Ability to make presentations, interview individuals and analyze assessments. Ability to prepare reports and analyze data. Ability to communicate effectively, both verbal and written. Ability to interact with individuals' multicultural backgrounds. Ability to understand federal regulations and follow the requirements of the program. Must be able to maintain punctuality and attendance as scheduled. EDUCATION AND EXPERIENCE Bachelor's degree with major coursework in social work, adult education, business administration or social services. Five (5) years of experience in a government, construction, or social service setting addressing issues of employment and training resources is preferred. WORK ENVIRONMENT AND PHYSICAL DEMANDS Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing, and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment with occasional travel to meetings. The incumbent frequently uses standard office equipment including personal computers, telephone, and related equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment. The noise level in the work environment is moderate. Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted and ventilated. CONTACTS . click apply for full job details

Description: Department: RESIDENT SERVICES Reports To: FSS Program Manager FLSA Status: Exempt JOB SUMMARY Responsible for the development and implementation of the Family Self-Sufficiency (FSS) Program by working with residents; Resident Services staff; management; and community partners to identify the needs and coordinate resources that promote self-sufficiency, empowerment, and healthy communities in Kansas City, MO. ESSENTIAL FUNCTIONS Essential Duties and Responsibilities The duties listed below illustrate of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. Undertakes and performs the following and all other work-related duties as assigned. . Conducts needs assessment to determine if the family needs further assistance (e.g., parenting classes, housekeeping techniques, budgeting classes, child care, adult education, vocational training, mental and physical health care, substance abuse testing and treatment, and family advocacy, etc.) to help keep the family together and to promote family self-sufficiency. Works with FSS participants in their efforts to reach self-sufficiency goals by creating plans that are clear, measurable, realistic, and timely; these plans will be created by identifying motivation and desires in participants while identifying and mitigating barriers to success. Refers FSS participants to appropriate social services agencies as necessary. Coordinates services provided to individuals with a mental illness who, in view of their treatment history and present circumstances, are unlikely to survive safely in the community without appropriate assistance and/or supervision. Maintains regular contact with clients including in person, by phone and in writing. Conducts in-depth interviews/discussions with FSS participants to determine eligibility of applicants and/or assesses and identifies service needs of program participants and any impediments to progress regarding job training, education, or skills enhancement. Create well-organized case files that accurately reflect services provided and outcomes. Works with Authority staff and public and private community agencies to recruit participants for the FSS program. Maintains contact with community agencies for the provision of services for clients and assists program participants in accessing appropriate public or private community agencies to obtain specialized types of assistance. Provides, or provides resources for, participant, counseling in life skills areas including parenting, employment, education, financial management, public assistance, nutrition, etc. Assists FSS participants in preparing applications and forms for school grants, scholarships, etc. Works with educational/training entities to coordinate and refine FSS admission requirements and procedures for monitoring FSS participants. Locates testing facilities to help FSS participants in choosing a career field and in job placement. Performs annual assessments of FSS by monitoring participant progress towards meeting of goals. Establishes and calculates FSS escrow accounts for those have earned income. Monitors, approves, denies, and/or processes interim and final FSS escrow payouts. Complete paperwork, monthly reports, and case notes accurately and in a timely manner. Implements and monitors Homeownership program. Obtains and maintains a broad-based current knowledge of the process of purchasing a home, the loan products available and their respective terms, down payment assistance programs, standard and specialized loan products, personal credit issues, the pros and cons of home ownership, housing types, Fair Housing issues, and related information pertinent to the position. Informs prospective participants about the Homeownership program, determines applicant eligibility, coordinates the Homeownership programs with various mortgage lenders, and serves as liaison between the Authority and internal agencies (FSS and HCVP) and various outside agencies and lending institutions. Establishes appropriate contacts, maintaining rapport with financial institutions, title companies, realtors, builders, and community and civic and government organizations. Contacts Section 8 Resident Community in outreach efforts in order to inform, educate, and offer the opportunity that has been created to benefit qualifying candidates. Holds training workshops and/or periodically scheduled classes, or one-on-one basis with Homeownership resident candidates, in order to provide orientation and training to the candidates before they seek a home to buy on such topics as Responsibilities of Owning a Home, Financial Responsibilities, Credit Management, finding a Realtor, negotiating a contract, The Option Period, The Closing and Post Closing Responsibilities, etc. Participates in the Program Coordinating Committee (PCC) with local partners and service providers to ensure that FSS program participants are linked to the supportive services they need to achieve self-sufficiency, including services for participants with limited English proficiency. SUPERVISORY RESPONSIBILITIES The employee receives instructions from the FSS Program Manager. Courses of action, deadlines, and priorities are established by procedure, the supervisor, or the employee, depending on the assignment. Routine duties are initiated and completed by the employee without supervisory direction. Instructions to the employee may be general or specific in nature. Problems or situations not covered by instructions are usually referred to the supervisor for resolution. The employee's work is closely reviewed on a regular basis for accuracy, completion, and compliance with policies and procedures and the attainment of objectives. The employee has no supervisory responsibilities but may request assistance of other Authority employees to ensure timely processing/updates/inspections of client information to obtain a more complete overview of client circumstances. QUALIFICATIONS AND COMPETENCIES Behavioral Competencies This position requires the incumbent to exhibit the following behavioral skills: Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of the Authority. Uses appropriate judgment & decision making in accordance with level of responsibility. Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind. Recognizes work colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing. Demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively. Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed. Job Competencies Thorough knowledge of pertinent HUD regulations on the FSS and Homeownership programs, and thorough knowledge of Authority policies and procedures. Thorough knowledge of accepted consultation and interviewing techniques. Thorough knowledge of community agencies, facilities, businesses, and services that can be utilized to aid tenants. Knowledge of pertinent finance and banking principles and practices. Knowledge of home purchase/ownership including mortgage/loan principles and practices. Knowledge of real estate lending practices real estate transaction processes and housing market forces. Ability to negotiate with lenders on client's behalf to resolve issues. Ability to read and understand federal regulations as they apply to the FSS and Homeownership Programs. Ability to maintain a caseload of 75-80 FSS participants. Ability to communicate effectively and work closely with the Senior FSS Case Manager on employment services, homeownership, financial literacy, computer literacy and life skill classes. Ability to work as a team and support Resident Services staff to ensure effective communication. . click apply for full job details