Description: Job Title: Production Supervisor Department: Operations Reports to: Plant Manager FLSA Status: Non Exempt Job Summary The Production Supervisor is a member of the Operations Team and under the guidance of the Plant Manager, is responsible for overseeing and coordinating production activities to maximize associate and equipment resources to meet or exceed production and quality standards, while maintaining the highest standards of safety. Assists the Plant Manager in monitoring and reporting Key Performance Indicators. Essential Duties and Responsibilities Must possess and effectively apply intellect, judgment, and management skills to achieve desired production performance results across all KPIs. Daily tracking and ownership of improvement for key KPI's. Supervise and direct the work of direct reports across assigned shifts. Identify projects to drive to reduce waste and increase efficiencies. Responsible for the shifts compliance to safety and environmental policies and for ensuring that all employees adhere to these policies, including basic housekeeping and safety. Utilize time-keeping system to monitor and approve associates work hours. Effectively assist in projects related to safety and process improvements. Enforces company policies regarding safety, environment, and production. Work well cross functionally with maintenance and quality to ensure optimal production and to ensure bottles produced meet specification. Ensure associates have the proper training and tools to perform their job effectively and efficiently - including but not limited to: All company policies related to safety, quality, and employee conduct. o Safe machine operation o Proper documentation of quality reports and quantity produced. o Proper inspection of part quality o Any other applicable Standard Operating Procedures Under the guidance of the Human Resources, evaluates, recognizes, and disciplines associates assigned to shift. Inspects products to verify conformance to specifications and is responsible for final setup and adjustments of machines to achieve their optimal efficiency while always ensuring quality production. Reviews production schedules and sets work assignments for assistants and machine operators. Establishes or adjusts work procedures to meet production requirements. Makes recommendations to improve production methods, work conditions, equipment performance, and quality of product. Analyzes and resolves work problems or assists workers in solving work problems. Initiates or suggests plans to motivate workers to achieve company goals. Maintains time and production records for their respective shift, including attendance. Confers with other supervisors to ensure a smooth hand-off between shifts. Prepares performance appraisals of subordinates. Participates in decisions regarding disciplinary action when necessary. Performs activities of subordinates where needed. Assists in maintenance, installation, and sampling projects as needed. Performs a variety of minor machine repairs, including repair/replace fill guns, knock-out pins, broken springs, feed/air lines, gaskets, broken conveyors/foot pedals, core vents, process adjustments, etc. Responsible for flow of the correct expanded material to the correct machines, including proper connections, and ensuring minimal downtime. Responsible for maintaining a clean, safe work environment. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES Direct supervision of production personnel. Responsibilities include training employees to perform job functions, to adhere to all company policies, to understand and take ownership for the quality of their work, planning and directing of work, evaluating, rewarding, and disciplining of employees, and addressing and resolving complaints. Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience Associates degree or equivalent from a two-year college or technical school preferred. High School Diploma required. Supervisory experience required. Minimum two (2) years related experience and/or training; or equivalent combination of education and experience is preferred for this position. Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Office MS Word, Excel, and PowerPoint. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Integrity: Behaves in an honest, fair, and ethical manner. Speaks openly and truthfully with team members and accepts responsibility for actions. Understands the importance of maintaining confidentiality and fosters an environment where integrity, honesty, and accountability flourish. Promotes transparent and accountable actions and acts decisively against dishonest conduct. Demonstrates the ability to gain confidence of their employees and customers by respecting the confidentiality and privacy of their concerns and needs and encourages collaboration, trust, foresight and listening between team members. Considerate of others' points of view and treats others with courtesy and professionalism. Teamwork: Capable of being approached and easy to work with. Contributes to the success of the team, communicates clearly individually and in group settings while treating others with respect. Listens to others and works well within diverse groups. Consistently places team needs over individual needs and seeks input from people with different experiences and perspectives and recognizes the differences of opportunities to learn and gain by working together. Values and encourages unique skills and talents. Accountability: Takes personal responsibility for the quality and timeliness of work and achieves results with little to minimal supervision. Consistently meets all deadlines and follows through on completing tasks while holding self and other accountable for actions and/or appointed responsibilities and manages one's own performance to proactively ensure team accountability. Problem Resolution: Demonstrates the ability to effectively problem solve and set priorities while delivering results in a timely manner and effectively obtains results through planning and delegation. Analyzes problems skillfully and uses data to reach solutions while demonstrating the ability to appropriately take calculated risks or escalates decisions to consult with others when appropriate. Communication: Creates an environment of open communication amongst team members while providing regular, consistent, and meaningful information. Actively listens carefully to others and ensures messages are understood. Demonstrates the ability to communicate information clearly, concisely, and thoroughly in a timely manner. Has the ability to tailor communication styles to the subject matter and to the needs of the recipient. Is credible and confident through communication and presentations and persuasively presents thoughts and ideas to the audience. Job Knowledge: Demonstrates relevant job knowledge and essential skills, such as work practices, policies, procedures, quality assurance, and technical abilities. Demonstrates self-improvement efforts to enhance skills and knowledge with changes impacting the job while adhering to workplace rules as well as to traditional or socially expected methods of doing business following processes and procedures. Continuous Improvement: Consistently finds ways to improve methods, processes and/or procedures to improve quality of work and to maximize efficiency. Quickly identifies process inefficiencies and takes independent action to make improvements. Willing supports new ideas while energizing others within the workforce to embrace changes that enhance efficiency. Understands and applies formal methods to analyze and eliminate non-value-added work and support process environments. Willingly seeks opportunities and shares different approaches to address problems while generating practical ideas and workable solutions to solve problems or address issues. Identifies and accepts failures as learning opportunities. Initiative: Ability to assess and initiate things independently with limited supervision required. Has the ability to manage resources to achieve results, while possessing the ability to manage multiple activities to accomplish goals. Actively seeks and does more than required or requested in the job and plans ahead for upcoming problems or opportunities and takes appropriate action when required. Planning & Organizing: Manages resources to ensure work is completed timely and accurately. Proactively anticipates potential problems and develops contingency plans to overcome obstacles. Anticipates deviations and plans and actively reorganizes work as necessary. Demonstrates the ability to manage time expertly to complete work ahead of schedule while utilizing available resources to complete work efficiently. Physical Demands . click apply for full job details
04/03/2026
Full time
Description: Job Title: Production Supervisor Department: Operations Reports to: Plant Manager FLSA Status: Non Exempt Job Summary The Production Supervisor is a member of the Operations Team and under the guidance of the Plant Manager, is responsible for overseeing and coordinating production activities to maximize associate and equipment resources to meet or exceed production and quality standards, while maintaining the highest standards of safety. Assists the Plant Manager in monitoring and reporting Key Performance Indicators. Essential Duties and Responsibilities Must possess and effectively apply intellect, judgment, and management skills to achieve desired production performance results across all KPIs. Daily tracking and ownership of improvement for key KPI's. Supervise and direct the work of direct reports across assigned shifts. Identify projects to drive to reduce waste and increase efficiencies. Responsible for the shifts compliance to safety and environmental policies and for ensuring that all employees adhere to these policies, including basic housekeeping and safety. Utilize time-keeping system to monitor and approve associates work hours. Effectively assist in projects related to safety and process improvements. Enforces company policies regarding safety, environment, and production. Work well cross functionally with maintenance and quality to ensure optimal production and to ensure bottles produced meet specification. Ensure associates have the proper training and tools to perform their job effectively and efficiently - including but not limited to: All company policies related to safety, quality, and employee conduct. o Safe machine operation o Proper documentation of quality reports and quantity produced. o Proper inspection of part quality o Any other applicable Standard Operating Procedures Under the guidance of the Human Resources, evaluates, recognizes, and disciplines associates assigned to shift. Inspects products to verify conformance to specifications and is responsible for final setup and adjustments of machines to achieve their optimal efficiency while always ensuring quality production. Reviews production schedules and sets work assignments for assistants and machine operators. Establishes or adjusts work procedures to meet production requirements. Makes recommendations to improve production methods, work conditions, equipment performance, and quality of product. Analyzes and resolves work problems or assists workers in solving work problems. Initiates or suggests plans to motivate workers to achieve company goals. Maintains time and production records for their respective shift, including attendance. Confers with other supervisors to ensure a smooth hand-off between shifts. Prepares performance appraisals of subordinates. Participates in decisions regarding disciplinary action when necessary. Performs activities of subordinates where needed. Assists in maintenance, installation, and sampling projects as needed. Performs a variety of minor machine repairs, including repair/replace fill guns, knock-out pins, broken springs, feed/air lines, gaskets, broken conveyors/foot pedals, core vents, process adjustments, etc. Responsible for flow of the correct expanded material to the correct machines, including proper connections, and ensuring minimal downtime. Responsible for maintaining a clean, safe work environment. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES Direct supervision of production personnel. Responsibilities include training employees to perform job functions, to adhere to all company policies, to understand and take ownership for the quality of their work, planning and directing of work, evaluating, rewarding, and disciplining of employees, and addressing and resolving complaints. Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience Associates degree or equivalent from a two-year college or technical school preferred. High School Diploma required. Supervisory experience required. Minimum two (2) years related experience and/or training; or equivalent combination of education and experience is preferred for this position. Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Office MS Word, Excel, and PowerPoint. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Integrity: Behaves in an honest, fair, and ethical manner. Speaks openly and truthfully with team members and accepts responsibility for actions. Understands the importance of maintaining confidentiality and fosters an environment where integrity, honesty, and accountability flourish. Promotes transparent and accountable actions and acts decisively against dishonest conduct. Demonstrates the ability to gain confidence of their employees and customers by respecting the confidentiality and privacy of their concerns and needs and encourages collaboration, trust, foresight and listening between team members. Considerate of others' points of view and treats others with courtesy and professionalism. Teamwork: Capable of being approached and easy to work with. Contributes to the success of the team, communicates clearly individually and in group settings while treating others with respect. Listens to others and works well within diverse groups. Consistently places team needs over individual needs and seeks input from people with different experiences and perspectives and recognizes the differences of opportunities to learn and gain by working together. Values and encourages unique skills and talents. Accountability: Takes personal responsibility for the quality and timeliness of work and achieves results with little to minimal supervision. Consistently meets all deadlines and follows through on completing tasks while holding self and other accountable for actions and/or appointed responsibilities and manages one's own performance to proactively ensure team accountability. Problem Resolution: Demonstrates the ability to effectively problem solve and set priorities while delivering results in a timely manner and effectively obtains results through planning and delegation. Analyzes problems skillfully and uses data to reach solutions while demonstrating the ability to appropriately take calculated risks or escalates decisions to consult with others when appropriate. Communication: Creates an environment of open communication amongst team members while providing regular, consistent, and meaningful information. Actively listens carefully to others and ensures messages are understood. Demonstrates the ability to communicate information clearly, concisely, and thoroughly in a timely manner. Has the ability to tailor communication styles to the subject matter and to the needs of the recipient. Is credible and confident through communication and presentations and persuasively presents thoughts and ideas to the audience. Job Knowledge: Demonstrates relevant job knowledge and essential skills, such as work practices, policies, procedures, quality assurance, and technical abilities. Demonstrates self-improvement efforts to enhance skills and knowledge with changes impacting the job while adhering to workplace rules as well as to traditional or socially expected methods of doing business following processes and procedures. Continuous Improvement: Consistently finds ways to improve methods, processes and/or procedures to improve quality of work and to maximize efficiency. Quickly identifies process inefficiencies and takes independent action to make improvements. Willing supports new ideas while energizing others within the workforce to embrace changes that enhance efficiency. Understands and applies formal methods to analyze and eliminate non-value-added work and support process environments. Willingly seeks opportunities and shares different approaches to address problems while generating practical ideas and workable solutions to solve problems or address issues. Identifies and accepts failures as learning opportunities. Initiative: Ability to assess and initiate things independently with limited supervision required. Has the ability to manage resources to achieve results, while possessing the ability to manage multiple activities to accomplish goals. Actively seeks and does more than required or requested in the job and plans ahead for upcoming problems or opportunities and takes appropriate action when required. Planning & Organizing: Manages resources to ensure work is completed timely and accurately. Proactively anticipates potential problems and develops contingency plans to overcome obstacles. Anticipates deviations and plans and actively reorganizes work as necessary. Demonstrates the ability to manage time expertly to complete work ahead of schedule while utilizing available resources to complete work efficiently. Physical Demands . click apply for full job details
Description: Job Title: Maintenance Technician Department: Maintenance Reports To: Maintenance Supervisor FLSA Status: Non Exempt Travel: 0% Job Summary The Maintenance Technician role is responsible for performing tasks involved in the upkeep of the building and grounds, installation, maintenance, maintaining and repairing of hydraulic, pneumatic, electronic, mechanical, and electrical systems on all production machines, equipment, and building. May be required to perform inventory of maintenance parts & supplies and interact with suppliers and internal department personnel. The incumbent is expected to be a self-starter, a good manager of time, work independently and follow Altor Solutions' standards for safety and conduct. Essential Duties & Responsibilities Responsible for general maintenance duties on building and machines; including troubleshooting to determine root cause of issue and best way to repair, performing preventative maintenance on plant machines and fork trucks. Maintain machinery, equipment and tools by cleaning, lubricating, greasing and/or oiling to ensure optimum working order. Assists workers in diagnosing malfunctions in machinery and equipment. Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses; assists in minor carpentry and repair work. If licensed, maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians, supervisor and/or equipment service manuals. Assists with servicing and replacing minor plumbing fixtures. Applies paint, varnish, and stain to all types of surfaces to protect and beautify surfaces using appropriate tools and equipment. Responsible for setting up, removing and storage of production molds in accordance with documented procedures. Maintain usable fill guns and ejectors through bench testing, cleaning, rebuilding, and inspecting. Water treatment: collect, test and report water samples for hardness, pH and etc. at various stages throughout the process Responsible for following plant specified job specification, task list and completion of all requirement paperwork. Maintain reliability of equipment through implementation and execution of a preventative and predictive maintenance program. Responsible for conducting him/herself in a safe manner and adhering to all required safety protocols and policies, including lockout/tagout. Required to wear PPE properly and comply with company safety standards. Keep the area around your workstation clean and free from dirt and debris; this may include cleaning assigned areas of the building or pieces of equipment as instructed by your supervisor. Other duties as assigned. Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirement/Work Experience High school diploma / GED Two-year degree or technical certificate preferred Three years of related experience Associates at this level are expected to have developed a trade of expertise and have the ability to work independently in the performance of standard maintenance and repairs. Experience with MRP/ERP work order processes Experience monitoring and maintaining with low pressure boilers, air compressors, air driers, and vacuum pumps. Experience maintaining forklifts Proficient in reading schematics to trouble shoot hydraulic / pneumatic and electrical issues. Must be able to work assigned shifts, including working overtime and attending after hour meetings as needed. Manufacturing experience preferred. Position Level Guidelines For hiring purposes, this position may be classified at one of several levels depending on the candidate's experience, skill set, and demonstrated competency. Placement within the appropriate level will be determined based on relevant experience and overall proficiency as outlined below: Level Years of Experience Entry 0 - 2 years Mid 2 - 4 years Expert 4 - 6 years Senior 6+ years Each level reflects progressively greater years of experience, technical knowledge, problem-solving ability, independence, and leadership in maintaining plant equipment and systems. Materials Required Plant will provide required tools necessary to perform all functions of the job/position, but candidate can use their personal tools is reviewed and approved by plant management. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. Accountability - We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility Innovation - We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork Integrity - We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence Adaptability - We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility Caring - We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy Passion - We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 40 pounds and push/pull up to 50 lbs. Specific vision abilities required by this job include close vision; must be able to identify defects and fix/repair fabricated parts and machinery. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers; talk and hear. Frequently required to reach, stoop, bend, squat, stretch, and twist. The employee is frequently required to stand and walk. The employee is routinely required to reach with hands and arms. Must be able to work in, with, and near machinery and work with hand tools. Must be able to wear Personal Protective Equipment (PPE) including hearing protection, safety glasses and steel/composite toe shoes, and gloves. Hearing protection and PPE is based on job assignments, tasks, or work areas. Must apply critical thinking to perform problem solving for complex tasks, including recognizing hazards and mitigating risk. Must have the ability to provide clear directions for tasks. Must be able to operate machines and support equipment. The employee must be able to work at heights and be able to use a ladder. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most manufacturing environments with proximity to other production associates, materials, and machinery. The noise level in the work environment is usually moderate to high level with ear protection required. Moderate exposure to heat, cold, and noise. Heat and cold exposure is dependent on external weather temperatures. Work areas may occasionally have wet or damp conditions. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. PIba36e431beda-7801
04/02/2026
Full time
Description: Job Title: Maintenance Technician Department: Maintenance Reports To: Maintenance Supervisor FLSA Status: Non Exempt Travel: 0% Job Summary The Maintenance Technician role is responsible for performing tasks involved in the upkeep of the building and grounds, installation, maintenance, maintaining and repairing of hydraulic, pneumatic, electronic, mechanical, and electrical systems on all production machines, equipment, and building. May be required to perform inventory of maintenance parts & supplies and interact with suppliers and internal department personnel. The incumbent is expected to be a self-starter, a good manager of time, work independently and follow Altor Solutions' standards for safety and conduct. Essential Duties & Responsibilities Responsible for general maintenance duties on building and machines; including troubleshooting to determine root cause of issue and best way to repair, performing preventative maintenance on plant machines and fork trucks. Maintain machinery, equipment and tools by cleaning, lubricating, greasing and/or oiling to ensure optimum working order. Assists workers in diagnosing malfunctions in machinery and equipment. Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses; assists in minor carpentry and repair work. If licensed, maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians, supervisor and/or equipment service manuals. Assists with servicing and replacing minor plumbing fixtures. Applies paint, varnish, and stain to all types of surfaces to protect and beautify surfaces using appropriate tools and equipment. Responsible for setting up, removing and storage of production molds in accordance with documented procedures. Maintain usable fill guns and ejectors through bench testing, cleaning, rebuilding, and inspecting. Water treatment: collect, test and report water samples for hardness, pH and etc. at various stages throughout the process Responsible for following plant specified job specification, task list and completion of all requirement paperwork. Maintain reliability of equipment through implementation and execution of a preventative and predictive maintenance program. Responsible for conducting him/herself in a safe manner and adhering to all required safety protocols and policies, including lockout/tagout. Required to wear PPE properly and comply with company safety standards. Keep the area around your workstation clean and free from dirt and debris; this may include cleaning assigned areas of the building or pieces of equipment as instructed by your supervisor. Other duties as assigned. Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirement/Work Experience High school diploma / GED Two-year degree or technical certificate preferred Three years of related experience Associates at this level are expected to have developed a trade of expertise and have the ability to work independently in the performance of standard maintenance and repairs. Experience with MRP/ERP work order processes Experience monitoring and maintaining with low pressure boilers, air compressors, air driers, and vacuum pumps. Experience maintaining forklifts Proficient in reading schematics to trouble shoot hydraulic / pneumatic and electrical issues. Must be able to work assigned shifts, including working overtime and attending after hour meetings as needed. Manufacturing experience preferred. Position Level Guidelines For hiring purposes, this position may be classified at one of several levels depending on the candidate's experience, skill set, and demonstrated competency. Placement within the appropriate level will be determined based on relevant experience and overall proficiency as outlined below: Level Years of Experience Entry 0 - 2 years Mid 2 - 4 years Expert 4 - 6 years Senior 6+ years Each level reflects progressively greater years of experience, technical knowledge, problem-solving ability, independence, and leadership in maintaining plant equipment and systems. Materials Required Plant will provide required tools necessary to perform all functions of the job/position, but candidate can use their personal tools is reviewed and approved by plant management. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. Accountability - We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility Innovation - We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork Integrity - We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence Adaptability - We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility Caring - We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy Passion - We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 40 pounds and push/pull up to 50 lbs. Specific vision abilities required by this job include close vision; must be able to identify defects and fix/repair fabricated parts and machinery. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers; talk and hear. Frequently required to reach, stoop, bend, squat, stretch, and twist. The employee is frequently required to stand and walk. The employee is routinely required to reach with hands and arms. Must be able to work in, with, and near machinery and work with hand tools. Must be able to wear Personal Protective Equipment (PPE) including hearing protection, safety glasses and steel/composite toe shoes, and gloves. Hearing protection and PPE is based on job assignments, tasks, or work areas. Must apply critical thinking to perform problem solving for complex tasks, including recognizing hazards and mitigating risk. Must have the ability to provide clear directions for tasks. Must be able to operate machines and support equipment. The employee must be able to work at heights and be able to use a ladder. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most manufacturing environments with proximity to other production associates, materials, and machinery. The noise level in the work environment is usually moderate to high level with ear protection required. Moderate exposure to heat, cold, and noise. Heat and cold exposure is dependent on external weather temperatures. Work areas may occasionally have wet or damp conditions. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. PIba36e431beda-7801
Description: Title: Maintenance Technician Department: Maintenance 5000 Reports to: Maintenance Supervisor FLSA Status: Hourly Non-exempt Job Summary The Maintenance Technician is required to perform tasks involved in the upkeep of the building and grounds, installation, maintenance, maintaining and repairing of hydraulic, pneumatic, electronic, mechanical, and electrical systems on all production machines, equipment, and building. May be required to perform inventory of maintenance parts & supplies and interact with suppliers and internal department personnel. The incumbent is expected to be a self-starter, a good manager of time, work independently and follow Altor Solutions' standards for safety and conduct. Essential Duties & Responsibilities The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by the incumbent will vary depending upon the facility and/or department within the Company. Responsible for general maintenance duties on building and machines; including troubleshooting to determine root cause of issue and best way to repair, performing preventative maintenance on plant machines and fork trucks. Maintain machinery, equipment and tools by cleaning, lubricating, greasing and/or oiling to ensure optimum working order. Assists workers in diagnosing malfunctions in machinery and equipment. Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses; assists in minor carpentry and repair work. If licensed, maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians, supervisor and/or equipment service manuals. Assists with servicing and replacing minor plumbing fixtures. Applies paint, varnish, and stain to all types of surfaces to protect and beautify surfaces using appropriate tools and equipment. Responsible for setting up, removing and storage of production molds in accordance with documented procedures. Maintain usable fill guns and ejectors through bench testing, cleaning, rebuilding, and inspecting. Water treatment: collect, test and report water samples for hardness, pH and etc. at various stages throughout the process Responsible for following plant specified job specification, task list and completion of all requirement paperwork. Maintain reliability of equipment through implementation and execution of a preventative and predictive maintenance program. Responsible for conducting him/herself in a safe manner and adhering to all required safety protocols and policies, including lockout/tagout. Required to wear PPE properly and comply with company safety standards. Keep the area around your workstation clean and free from dirt and debris; this may include cleaning assigned areas of the building or pieces of equipment as instructed by your supervisor. Other duties as assigned Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Maintenance Technician High school diploma / GED Two year degree or technical certificate preferred Three years of related experience Associates at this level are expected to have developed a trade of expertise and have the ability to work independently in the performance of standard maintenance and repairs Additional Work Experience Experience with MRP/ERP work order processes Experience monitoring and maintaining with low pressure boilers, air compressors, air driers, and vacuum pumps. Experience maintaining forklifts Proficient in reading schematics to trouble shoot hydraulic / pneumatic and electrical issues. Must be able to work assigned shifts, including working overtime and attending after hour meetings as needed. Materials Required Plant will provide required tools necessary to perform all functions of the job/position, but candidate can use their personal tools is reviewed and approved by plant management. Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must frequently lift and carry up to 45 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk and required to reach with hands and arms and stoop/crouch, bend or twist. The employee is occasionally required to push, pull, and/or move material and work in awkward positions, such as underneath equipment, or working around machines in operations area. Work Environment The work environment is typical of most manufacturing environments. The noise level in the work environment is usually high with ear protection required as posted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. This document in no way states or implies that these are the only responsibilities of, and the duties to be performed by, the associate occupying this position. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. PIa54793ba4ad1-0312
04/02/2026
Full time
Description: Title: Maintenance Technician Department: Maintenance 5000 Reports to: Maintenance Supervisor FLSA Status: Hourly Non-exempt Job Summary The Maintenance Technician is required to perform tasks involved in the upkeep of the building and grounds, installation, maintenance, maintaining and repairing of hydraulic, pneumatic, electronic, mechanical, and electrical systems on all production machines, equipment, and building. May be required to perform inventory of maintenance parts & supplies and interact with suppliers and internal department personnel. The incumbent is expected to be a self-starter, a good manager of time, work independently and follow Altor Solutions' standards for safety and conduct. Essential Duties & Responsibilities The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by the incumbent will vary depending upon the facility and/or department within the Company. Responsible for general maintenance duties on building and machines; including troubleshooting to determine root cause of issue and best way to repair, performing preventative maintenance on plant machines and fork trucks. Maintain machinery, equipment and tools by cleaning, lubricating, greasing and/or oiling to ensure optimum working order. Assists workers in diagnosing malfunctions in machinery and equipment. Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses; assists in minor carpentry and repair work. If licensed, maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians, supervisor and/or equipment service manuals. Assists with servicing and replacing minor plumbing fixtures. Applies paint, varnish, and stain to all types of surfaces to protect and beautify surfaces using appropriate tools and equipment. Responsible for setting up, removing and storage of production molds in accordance with documented procedures. Maintain usable fill guns and ejectors through bench testing, cleaning, rebuilding, and inspecting. Water treatment: collect, test and report water samples for hardness, pH and etc. at various stages throughout the process Responsible for following plant specified job specification, task list and completion of all requirement paperwork. Maintain reliability of equipment through implementation and execution of a preventative and predictive maintenance program. Responsible for conducting him/herself in a safe manner and adhering to all required safety protocols and policies, including lockout/tagout. Required to wear PPE properly and comply with company safety standards. Keep the area around your workstation clean and free from dirt and debris; this may include cleaning assigned areas of the building or pieces of equipment as instructed by your supervisor. Other duties as assigned Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Maintenance Technician High school diploma / GED Two year degree or technical certificate preferred Three years of related experience Associates at this level are expected to have developed a trade of expertise and have the ability to work independently in the performance of standard maintenance and repairs Additional Work Experience Experience with MRP/ERP work order processes Experience monitoring and maintaining with low pressure boilers, air compressors, air driers, and vacuum pumps. Experience maintaining forklifts Proficient in reading schematics to trouble shoot hydraulic / pneumatic and electrical issues. Must be able to work assigned shifts, including working overtime and attending after hour meetings as needed. Materials Required Plant will provide required tools necessary to perform all functions of the job/position, but candidate can use their personal tools is reviewed and approved by plant management. Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must frequently lift and carry up to 45 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk and required to reach with hands and arms and stoop/crouch, bend or twist. The employee is occasionally required to push, pull, and/or move material and work in awkward positions, such as underneath equipment, or working around machines in operations area. Work Environment The work environment is typical of most manufacturing environments. The noise level in the work environment is usually high with ear protection required as posted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. This document in no way states or implies that these are the only responsibilities of, and the duties to be performed by, the associate occupying this position. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. PIa54793ba4ad1-0312
Job Title: Customer Care Specialist Reports to: Customer Care Director FLSA Status: Non Exempt Travel: Travel requirement 10-15% Job Summary The Customer Care Specialist (CCS) is expected to be knowledgeable in all aspects of the order to cash process. This entails order processing, obtaining scheduling information, coordination of shipments, order expedites and processing of customer inquiries. The CCS will act as a liaison between respective departments to investigate and resolve non product complaints. This position will perform standardized processes, complete ERP (NetSuite-Plex) and supplemental trainings to align with department and company guidelines. Essential Duties and Responsibilities Customer Assistance: Primary point of contact for an assigned geographical section or market specific account base. Provide product or service information relative to Altor's product portfolio. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and assistance regarding products, services, and policies. Problem Resolution: Handle customer complaints and concerns effectively, aiming for a swift resolution while maintaining a positive customer experience. Escalate issues to appropriate channels when necessary. Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements. Ensure accuracy and efficiency in order management procedures. Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns. Knowledgeable on product features, pricing, and entire Altor product portfolio. Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction. Customer sites visits may be required to support customer or business requirements. Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Provide regular reports i.e. Open Order Reports, Scorecards, and feedback to management in regard to service level agreements. Team Collaboration: Collaborate with departments such as Sales, Operations, Scheduling, or Marketing to ensure seamless communication and resolution of customer issues. Contribute to team goals and initiatives. Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience Bachelor's Degree or equivalent work experience 3+ years of experience in customer service; preferably in a manufacturing environment Experience with ERP Systems is desired Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Suite - Word, Excel, PowerPoint. Essential requirements include computer literacy; proficiency in office software products, with the ability to create PowerPoint or Excel presentations, and effectively utilize Teams, SharePoint, and Salesforce. Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. Accountability - We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility Innovation - We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork Integrity - We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence Adaptability - We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility Caring - We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy Passion - We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments. The noise level in the work environment is usually low to moderate level. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. MR1 PI9e5ce0ed563b-0785
04/02/2026
Full time
Job Title: Customer Care Specialist Reports to: Customer Care Director FLSA Status: Non Exempt Travel: Travel requirement 10-15% Job Summary The Customer Care Specialist (CCS) is expected to be knowledgeable in all aspects of the order to cash process. This entails order processing, obtaining scheduling information, coordination of shipments, order expedites and processing of customer inquiries. The CCS will act as a liaison between respective departments to investigate and resolve non product complaints. This position will perform standardized processes, complete ERP (NetSuite-Plex) and supplemental trainings to align with department and company guidelines. Essential Duties and Responsibilities Customer Assistance: Primary point of contact for an assigned geographical section or market specific account base. Provide product or service information relative to Altor's product portfolio. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and assistance regarding products, services, and policies. Problem Resolution: Handle customer complaints and concerns effectively, aiming for a swift resolution while maintaining a positive customer experience. Escalate issues to appropriate channels when necessary. Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements. Ensure accuracy and efficiency in order management procedures. Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns. Knowledgeable on product features, pricing, and entire Altor product portfolio. Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction. Customer sites visits may be required to support customer or business requirements. Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Provide regular reports i.e. Open Order Reports, Scorecards, and feedback to management in regard to service level agreements. Team Collaboration: Collaborate with departments such as Sales, Operations, Scheduling, or Marketing to ensure seamless communication and resolution of customer issues. Contribute to team goals and initiatives. Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience Bachelor's Degree or equivalent work experience 3+ years of experience in customer service; preferably in a manufacturing environment Experience with ERP Systems is desired Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Suite - Word, Excel, PowerPoint. Essential requirements include computer literacy; proficiency in office software products, with the ability to create PowerPoint or Excel presentations, and effectively utilize Teams, SharePoint, and Salesforce. Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. Accountability - We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility Innovation - We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork Integrity - We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence Adaptability - We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility Caring - We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy Passion - We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments. The noise level in the work environment is usually low to moderate level. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. MR1 PI9e5ce0ed563b-0785