Century Business Products Inc.

Description: Are you someone who loves helping customers and delivering exceptional service? Do you thrive on variety and enjoy a job that keeps you on the move? We strive to be the best service provider in the country and we have the awards to prove our excellence. We're looking for someone who shares our commitment to excellence and customer satisfaction. Job Purpose As a Field Service Technician, you'll be responsible for providing technical service and support for our customers in the field. We'll equip you with the knowledge and skills to troubleshoot and repair multi-function printers and scanners, conduct preventive maintenance, and deliver top-notch customer service. Join our team and be part of a company that prides itself on providing the highest quality of service to our customers. Compensation & Benefits Hourly rate between $20-$27/hr, depending on experience Consistent Monday-Friday, 8a-5p schedule Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus earn 2 weeks of PTO in your first year Opportunities for Continued Education Support of a Well Established & Trusted Company Job Tasks Inspect, troubleshoot, and repair copiers, scanners and multifunctional printers (MFPs) in customer locations Perform regular maintenance and inspections to ensure the proper functioning of all machines Respond quickly to customer calls and requests for service Install and configure new hardware and software as needed Provide on-site training to end users Maintain inventory of spare parts and supplies Document customer information, service calls, and machine history Stay up-to-date with new products and technologies Requirements: Preferred Qualifications Self-starter with great attention to detail and deadlines Able to lift 75lbs, stand, stoop, crouch for prolonged periods with no issue Active drivers license with auto insurance coverage or the ability to obtain insurance coverage Be teachable and ready to learn new things as the industry changes and grows Must pass a pre-employment background check Performance Review Performance will be reviewed on a periodic basis. An annual performance review will occur discussing historical performance and future planning and strategy. Compensation details: 20-27 Hourly Wage PI4bf5fcdc2dd1-2500

Description: Century Business Products & Catalyst IT is seeking a skilled and customer-focused Field Service & Install Technician to join our growing team. In this role, you will provide expert technical service and support to our customers through field installation, startup, repair, and maintenance of hardware and software solutions. Your technical expertise and professionalism will play a key role in strengthening relationships with our customers and ensuring Century Business Products is represented as a competent, trustworthy, and innovative technology leader. This position offers the opportunity to make a significant impact-supporting customers directly, shaping technical solutions, and contributing to the expansion of our software and IT services. Key Responsibilities Perform a wide range of technical field service duties including new product installations, equipment startup, functional testing, and end-user training. Test, calibrate, and verify system components and peripheral devices. Act as a professional representative of Century, delivering exceptional customer service on-site and during all service interactions. Diagnose issues and perform repairs efficiently and effectively. Promote and maintain strong, positive customer relationships. Accurately document machine data, service history, and quality-related information. Support the sales team by demonstrating products and solutions as needed. Communicate regularly with management to ensure customer expectations are met and key information is shared across teams. Provide backup support for the helpdesk and additional service needs when required. Make recommendations for product or service improvements based on field insights. Compensation, Benefits & Perks Hourly Position - $20 to $27 per hour, based on experience Consistent Monday-Friday, 8a-5p schedule Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Support of a Well Established & Trusted Company Requirements: Preferred Qualifications Excellent written and verbal communication skills. Ability to understand and explain technical concepts clearly and effectively. Demonstrated aptitude for learning new technologies. Strong time management and project management abilities. High attention to detail with strong organizational skills. Proven ability to collaborate well with team members and customers. Experience prioritizing workloads to meet deadlines and work objectives. Ability to maintain required security clearance for this role. Passion for technology and a strong understanding of Century's mission and industry. Compensation details: 20-27 Hourly Wage PI8494f436f7dd-1842

Description: Do you have a passion for sales and a knack for building relationships? If so, we have the perfect opportunity for you! We are looking for a Business Technology Consultant / Outside Sales professional to join our team in Sioux Falls. Job Purpose The Business Technology Consultant / B2B Outside Sales professional empowers our customers to achieve their business objectives by delivering cutting-edge content management, document automation, including scanning, copying, and printing solutions, and information security that optimizes their workflows, enhances their productivity, and safeguards their data. As a trusted partner, we'll leverage the latest advancements in business technologies to provide secure, seamless, and personalized experiences that drive growth and maximize ROI for our customers. You will be responsible for identifying and cultivating new business opportunities and developing relationships with our existing clients. You must have a strong understanding of the B2B sales process and an ability to think strategically. If you have the drive and enthusiasm to succeed in this role, we want to hear from you! Compensation, Benefits & Perks Base Pay + Commissions (1st Year Average: $55k - $75k - 2nd Year Average: $80k+) Quarterly Bonuses Consistent Monday-Friday, 8a-5p schedule Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Protected Territory Advantage of Business Owner Structure without the Risk Support of a Well Established & Trusted Company Industry Based CRM System Rated Service Nationwide Job Tasks Utilize question-based sales method to fully understand client's businesses and their needs to develop and maintain relationships with current and potential clients Meet and exceed quarterly and annual sales goals and objectives Analyze existing customer data, new client leads and market trends to develop strategies and plans to increase sales and cultivate new client relationships Track, monitor, and report sales performance with company CRM/ERP systems Present and promote solutions to current and prospective clients Maintain up-to-date knowledge of product and service offerings with continuing education Attend company sales meetings and complete online product and sales trainings to stay abreast of industry news and trends Desired Traits Proven success and knowledge in outside business-to-business sales. Ability to develop business relationships to meet and exceed sales goals Self-starter with excellent communication, presentation, and negotiation skills Technical aptitude with the ability to quickly learn about new products and services Proficient with computers and CRM/ERP systems Ability to create and maintain a professional network Ability to work independently and manage own workload Bachelor's degree in Marketing or Business preferred Training Orientation, including product and service training, will be provided by upon hire. On-going professional training (in-house, webinars and potentially off-site 3rd party training/technology conferences) will also be provided. Business Technology Analysts/B2B Sales will be encouraged to seek self-directed training through reading, research, webinars and any other applicable media. Requirements: Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Ability to occasionally lift/carry products including technology equipment such as printers, scanners, toner, etc. Basic technology skills including but not limited to Microsoft Office and CRM/ERP systems Compensation details: 0 Yearly Salary PI450da2fee5-