Kelley Williamson Company
Hampshire, Illinois
Description: Position Objective: The objective of a Which Wich Line Staff is to make superior sandwiches in a clean, friendly and vibacious environment while delivering excellent guest service. Job Responsibilities: Guest Service Demonstrate Superior Service by providing "Service with Vibe". Demonstrate the 10 Points of Superior Service: 1. Commitment to our Guests 2. Be the ambassador of the "Vibe" and the Brand - Lead by example 3. Respect and courtesy 4. Presenting a clean and polished image through our attire 5. Ambassador of Standards 6. Professionalism 7. Efficiency 8. No problem is too small - Never say No 9. Handle Guest complaints professionally 10. Maintain property and equipment to ensure Guests have a safe and superior dining experience Our Team It is the responsibility of the employee to deliver superior sandwiches to all Which Wich guest in a fun, energetic and vibacious way. It is also the responsibility of each team member to support a culture of team work and respect. All team members are required to demonstrate the following qualities Honesty and Reliability Always be truthful and honest with fellow Team Members, Management and Guests Arrive on time and ready for work in the appropriate uniform, or notify the Manager ahead of time if you are unable to work your scheduled shift Always follow company policies and procedures Tenacity Work until a task is completed. Leave no job unfinished, regardless of the task. Work at a fast pace to ensure that guest demands are met Work smart to be able to effectively juggle multiple tasks Friendly and Enthusiastic Interact with the Guests and maintain an upbeat attitude at all times Communicate with guests and co-workers in a friendly, outgoing fashion Service Minded Work or perform services for others in a friendly, accommodating, and attentive manner Explain the Which Wich ordering concept clearly and thoroughly in ways which appeal to new guests Go above and beyond to make each Guest's visit enjoyable Teamwork Enthusiastically pitch in to help fellow team members better serve guests Treat all team members with courtesy and respect Seek opportunities to make for a more efficient, safe or friendly work environment Requirements: Skill/Qualifications: • High School diploma or equivalent. College degree preferred • Preferred to have food service experience • Must possess basic math skills • Must have basic computer skills and fundamentals • Must read, communicate and understand English as it relates to the job and safety regulations • Must be able to follow directions Working Conditions This position requires the ability to perform the basic functions of the job • Must be able to work shifts up to 8hrs a day • Must have full use of both hands (lifting, carrying, grasping, pushing, pulling) • Must be able to firmly grasp utensils to include but not limited to knives, mops, brooms, etc. • Must be able to tolerate temperature extremes (hot and cold) when working in walk-in and around ovens and sinks • Standing, bending and walking for extended periods of time on hard surface • Must be able to bend and stoop to lift and move boxes, sweep and mop • Must be able to lift over head up to 15lbs • Lifting up 15 lbs frequently, 25lbs occasionally Compensation details: 15-18 Hourly Wage PIeaa396fc09e5-5653
Description: Position Objective: The objective of a Which Wich Line Staff is to make superior sandwiches in a clean, friendly and vibacious environment while delivering excellent guest service. Job Responsibilities: Guest Service Demonstrate Superior Service by providing "Service with Vibe". Demonstrate the 10 Points of Superior Service: 1. Commitment to our Guests 2. Be the ambassador of the "Vibe" and the Brand - Lead by example 3. Respect and courtesy 4. Presenting a clean and polished image through our attire 5. Ambassador of Standards 6. Professionalism 7. Efficiency 8. No problem is too small - Never say No 9. Handle Guest complaints professionally 10. Maintain property and equipment to ensure Guests have a safe and superior dining experience Our Team It is the responsibility of the employee to deliver superior sandwiches to all Which Wich guest in a fun, energetic and vibacious way. It is also the responsibility of each team member to support a culture of team work and respect. All team members are required to demonstrate the following qualities Honesty and Reliability Always be truthful and honest with fellow Team Members, Management and Guests Arrive on time and ready for work in the appropriate uniform, or notify the Manager ahead of time if you are unable to work your scheduled shift Always follow company policies and procedures Tenacity Work until a task is completed. Leave no job unfinished, regardless of the task. Work at a fast pace to ensure that guest demands are met Work smart to be able to effectively juggle multiple tasks Friendly and Enthusiastic Interact with the Guests and maintain an upbeat attitude at all times Communicate with guests and co-workers in a friendly, outgoing fashion Service Minded Work or perform services for others in a friendly, accommodating, and attentive manner Explain the Which Wich ordering concept clearly and thoroughly in ways which appeal to new guests Go above and beyond to make each Guest's visit enjoyable Teamwork Enthusiastically pitch in to help fellow team members better serve guests Treat all team members with courtesy and respect Seek opportunities to make for a more efficient, safe or friendly work environment Requirements: Skill/Qualifications: • High School diploma or equivalent. College degree preferred • Preferred to have food service experience • Must possess basic math skills • Must have basic computer skills and fundamentals • Must read, communicate and understand English as it relates to the job and safety regulations • Must be able to follow directions Working Conditions This position requires the ability to perform the basic functions of the job • Must be able to work shifts up to 8hrs a day • Must have full use of both hands (lifting, carrying, grasping, pushing, pulling) • Must be able to firmly grasp utensils to include but not limited to knives, mops, brooms, etc. • Must be able to tolerate temperature extremes (hot and cold) when working in walk-in and around ovens and sinks • Standing, bending and walking for extended periods of time on hard surface • Must be able to bend and stoop to lift and move boxes, sweep and mop • Must be able to lift over head up to 15lbs • Lifting up 15 lbs frequently, 25lbs occasionally Compensation details: 15-18 Hourly Wage PIeaa396fc09e5-5653