Zolman's Best One Tire & Service

Description: Zolman's Best One Fleet Service is looking for a Commercial Tire Service Manager to join our team! This role would be an ideal fit for somebody who is a leader, has a positive attitude, enjoys working with customers and employees. You will be joining a team of established industry professionals that have a desire to be the best in the tire industry. About the Role The Commercial Tire Service Manager leads all aspects of commercial tire operations, including mobile service trucks, in-shop commercial tire work, and the commercial service advisor team. This role ensures safe, efficient, and high-quality service delivery to fleet, industrial, and commercial customers while driving operational excellence and strong customer relationships. You will oversee technicians, coordinate with service writers, support sales efforts, and maintain high standards of safety, productivity, and customer satisfaction. Key Responsibilities Operational Leadership Manage daily operations of commercial tire service trucks and in-shop commercial tire bays. Ensure timely dispatching, job prioritization, and efficient workflow. Maintain compliance with safety standards, DOT requirements, and company procedures. Oversee inventory levels for commercial tires, retreads, OTR, and service supplies. Monitor KPIs such as truck productivity, response times, job accuracy, and comeback rates. Team Management Lead and develop commercial tire technicians and the commercial service advisor. Provide training on tire safety, mounting/dismounting, torque procedures, and roadside protocols. Conduct performance reviews and support career development. Foster a culture of accountability, teamwork, and continuous improvement. Customer & Sales Support Serve as a primary point of contact for commercial and fleet customers. Work closely with service writers to ensure accurate estimates, work orders, and billing. Support customer retention through proactive communication and problem resolution. Assist with pricing, quoting, and identifying new service opportunities. Process & Quality Control Ensure accurate documentation of service work, inspections, and customer requirements. Maintain equipment, tools, and service trucks in safe, reliable condition. Audit work orders for accuracy and compliance with commercial account expectations. Implement process improvements to increase efficiency and reduce downtime. Financial & Administrative Support budgeting, cost control, and revenue growth for commercial tire operations. Review and approve estimates, invoices, and warranty claims. Track performance metrics and provide reporting to leadership. Requirements: Qualifications 5 years' experience in commercial tire service, fleet service, or related automotive/truck service operations. Prior leadership or supervisory experience required. Strong understanding of commercial tire products, mounting/dismounting, torque specs, and safety procedures. Excellent communication and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency with shop management systems and digital inspection tools. Core Competencies Leadership & Accountability Customer Focus Operational Excellence Safety Mindset Problem Solving Communication & Collaboration Operational Hours are 8am-5pm Monday through Friday. We offer the following benefits: Medical Insurance Dental Insurance Life Insurance 401k + Match Paid Training PIac74a7b5ee73-2848

Description: Zolman's Best One Tire & Service - Seeking a full-time Commercial Tire Technician Locally owned and operated, Zolman Tire, Inc. has serviced the automotive, light truck and commercial repair, tire, and wheel needs of customers throughout the Michiana area since 1978. Over the years we have expanded into nine retail locations in Mishawaka, IN, Granger, IN, South Bend, IN, Niles, MI, Portage, MI, and Kalamazoo, MI and five commercial fleet service locations in Mishawaka, IN, South Bend, IN, Galesburg, MI, Benton Harbor, MI, and Jackson, MI. We are seeking qualified commercial tire technicians for our South Bend location who values safety and teamwork. Techs will be responsible for removing, installing, rotating, balancing, and performing flat repairs on commercial and large equipment tires (in shop or at customer location). Hours requirements are 8a-5p M-F, with willingness to work overtime as needed. If you are enthusiastic about the commercial tire and repair industry, reliable, and have a positive attitude please apply! We offer a full benefit package including; weekly pay, employee discounts, medical, dental, vision, 401K/Match, group life insurance, company paid short term disability and life insurance, paid holidays off, paid time off, free and confidential employee assistance program, paid training, employee uniforms, TIA training opportunities, company picnics/events, branded attire, opportunity for growth, and more! Essential Functions : • Remove, install, rotate, balance, and perform flat repairs on commercial and large equipment tires (in shop or at customer location), performed per TIA Commercial guidelines • Safely separate and reassemble tires onto wheels, using specialized equipment • Inspect casings for defects • Locate and seal tire punctures (patch and plug) • Prepare rims and wheel drums for reassembly by scraping, grinding or sandblasting • Inspect vehicles using inspection forms and report potential repairs to supervisor • Perform basic maintenance and repair • Drive service truck to customer locations and for road service • Raise and lower vehicles safely, with hydraulic or floor jacks • Safely operate all shop machinery, including but not limited to: safety cage, spreader, balancer, floor jacks or lifts, air powered tools, torque wrench and/or torque sticks • Operate and maintain diagnostic equipment Safely operate all service truck machinery, including but not limited to: all shop machinery, boom and hook • Read work orders thoroughly and perform all listed tasks • Perform general housekeeping duties • Perform other duties as assigned Zolman Tire, Inc. provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other legally protected category Industry specific and Covid-19 PPE are available to all floor and production staff. We promote a safe work environment and follow all protocols to insure a positive, productive and healthy work experience. Requirements: Position Qualifications: • Accountability - Ability to accept responsibility and account for his/her actions. • Autonomy - Ability to work independently with minimal supervision • Customer-Oriented - Ability to take care of the customers' needs while following company procedures • Detail-Oriented - Ability to pay attention to the minute details of a project or task • Problem-Solving - Ability to find a solution for or to deal proactively with work-related problems. • Reliability - The trait of being dependable and trustworthy • Safety-Conscious - Ability to identify and correct conditions that affect employee safety • Schedule Flexibility - Employee must be flexible on scheduled hours realizing that business hours are dictated by customer needs and can run past scheduled ending times or start before scheduled beginning times. • Technical Aptitude - Ability to comprehend complex technical topics and specialized information • Working under Pressure - Ability to complete assigned tasks under stressful situations. Exhibit our Vision, Mission and Core Values : • Vision: The leading and most trusted provider of tires and services in all our geographic markets. • Mission: Creating raving fans • Core Values: o Live with integrity, character & passion o Commit to the pursuit of perfection o Possess a servant's attitude o Accept the urgency of accountability and the necessity of change Physical Demands / Work Environment: • Lifting : Frequent lifting over 50 pounds from ground to chest high. • Squatting, bending, and twisting : frequent • Repetitive motion • Sustained vibrations • Standing for extended periods of time. • Read ticket and perform work listed; write confirmation and recommendation • Environment : Work in environment that is not climate controlled. Temperatures range from extremely hot to extremely cold, depending on the season. • Vision (Near, distance, Color, Peripheral, Depth Perception) • Sense of sound (Alarms, horns and motorized equipment) • PPE : Ability to wear Personal Protective Equipment (PPE) (Safety Glasses, gloves, safety harnesses, proper footwear) Skills & Abilities: Education: High school graduate or general education degree (GED) Experience: 1-2 years' experience in passenger or commercial tire repair Certifications/Licenses: Valid driver's license; driving record must meet company's insurance requirements Ability to obtain/maintain a DOT physical (for service trucks) TIA Commercial 200 Level (company can provide) Ongoing training is required per company's standards Computer: Able to operate all diagnostics and alignment equipment PI94abe3e9b5-

Description: Zolman's Best One Tire & Service - Seeking a full-time General Automotive Service Technician Locally owned and operated, Zolman Tire, Inc. has serviced the automotive, light truck and commercial repair, tire, and wheel needs of customers throughout the Mishawaka, IN area since 1978. Over the years we have expanded into nine retail locations in Mishawaka, IN, Granger, IN, South Bend, IN, Niles, MI, Portage, MI, and Kalamazoo, MI and five commercial fleet locations in Mishawaka, IN, South Bend, IN, Galesburg, MI, Benton Harbor, MI, and Jackson, MI. We are seeking qualified General Automotive Service Technicians for our West Kalamazoo, MI location who value safety and teamwork. Techs will be responsible for tire installation, and tire maintenance including repairs, mounting and rotations. This position will also conduct exchange of system fluids, such as: oil, antifreeze, transmission, and power steering. Hours requirements are 8a-5p M-F, with willingness to work overtime as needed. If you are enthusiastic about the commercial tire and repair industry, reliable, and have a positive attitude please apply! We offer a full benefit package including weekly pay, employee discounts, medical, dental, vision, 401K/Match, group life insurance, company paid short term disability and life insurance, paid holidays off, paid time off, free and confidential employee assistance program, paid training, employee uniforms, TIA training opportunities, company picnics/events, branded attire, opportunity for growth, and more! Essential Functions : • Remove, install, rotate, balance, and perform flat repairs (per TIA guidelines) • Reset TPMS when needed • Inspect tread depth, air pressure, and carcass for defects, for every tire that comes through, and recommend corrective action • Inspect vehicles using inspection forms and report potential repairs to supervisor • Perform basic maintenance and repair, including oil changes, chassis lubrication, filter and fluid inspection and replacement, and other light mechanical items and repairs • Raise and lower vehicles safely, with hydraulic or floor jacks • Safely operate all shop machinery, including but not limited to: rim clamp machine, balancer, floor jacks or lifts, air powered tools, torque wrench and/or torque sticks, and parts washer • Read work orders thoroughly and perform all listed tasks • Work closely with management and service advisors to educate customers on diagnoses and provide excellent service • Perform general housekeeping duties • Help to load/unload delivery trucks • Each morning, set up tire racks, signs and other displays; store them neatly at the end of the day • Perform other duties as assigned Zolman Tire, Inc. provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other legally protected category Industry specific and Covid-19 PPE are available to all floor and production staff. We promote a safe work environment and follow all protocols to insure a positive, productive and healthy work experience. Requirements: Position Qualifications: • Accountability - Ability to accept responsibility and account for his/her actions. • Analytical Skills - Ability to use thinking and reasoning to solve a problem • Communication, Oral - Ability to communicate effectively with others using the spoken word • Communication, Written - Ability to communicate in writing clearly and concisely • Customer-Oriented - Ability to take care of the customers' needs while following company procedures • Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people. • Friendly - Ability to exhibit a cheerful demeanor to others • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace • Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability • Problem-Solving - Ability to find a solution for or to deal proactively with work-related problems. • Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, and personnel • Safety Awareness - Ability to identify and correct conditions that affect employee safety. • Team Builder - Ability to convince a group of people to work toward a goal. • Working under Pressure - Ability to complete assigned tasks under stressful situations. Exhibit our Vision, Mission and Core Values: • Vision: The leading and most trusted provider of tires and services in all our geographic markets. • Mission: Creating raving fans • Core Values: o Live with integrity, character & passion o Commit to the pursuit of perfection o Possess a servant's attitude o Accept the urgency of accountability and the necessity of change Physical Demands / Work Environment: • Lifting : Frequent lifting over 50 pounds from ground to chest high. • Squatting, bending, and twisting : occasional • Standing for extended periods of time • Read ticket and perform work listed; write confirmation and recommendation • Environment : Work in environment that is not climate controlled. Temperatures range from extremely hot to extremely cold, depending on the season • Vision (Near, distance, Color, Peripheral, Depth Perception) • Sense of sound (Ringing telephones, alarms, horns and motorized equipment) • PPE : Ability to wear Personal Protective Equipment (PPE) (Safety Glasses, gloves, footwear) Skills & Abilities: Experience: • 1-2 years of General Auto Service experience Certifications/Licenses: • Valid driver's license; driving record must meet company's insurance requirements • TIA 200 level certification (company can provide) • Ongoing training is required per company's standards Equipment: • Able to operate all diagnostics equipment PI29e5-