Birdwatch
Washington, Washington DC
ABOUT BIRDWATCH PBC: Birdwatch exists to simplify the lives of modern homeowners. We put people at the center of all we do - our clients, our staff, and our communities. It's a recipe for success. Our one-of-a-kind service takes the hassle out of homeownership. We coordinate preventive maintenance, handle repairs, and assist owners in making improvements to their homes. Birdwatch builds on the 14-year track record of the well-known and loved property management company Flock DC. We are committed to taking exceptional care of our clients, their properties, our community, and, most importantly, our team members. Our model is one of accountability and trust. We work to earn that every day. In providing a reliable service built by exceptionally talented, fairly compensated staff, we believe our clients are much better off in the long run. THE OPPORTUNITY: At Birdwatch, we've reimagined home maintenance to make life easier for homeowners-and we're looking for skilled and motivated Maintenance Technicians to help us deliver on that promise. In this role, you'll be the trusted go-to for repairs, preventive care, and small-scale improvements in some of the most beautiful homes across the DMV area. You'll work in a supportive, team-driven environment where your expertise is valued, your growth is prioritized, and your contributions make a direct impact on our clients and community. With excellent pay, comprehensive benefits, and a company culture that invests in its people as much as its properties, this is your chance to bring your skills to a place where craftsmanship, customer service, and pride in a job well done truly matter. WHAT'S IN IT FOR YOU? When you join Birdwatch, you're not just taking a job-you're joining a team that's as committed to your success as you are to doing great work. We offer competitive pay starting at $40 per hour, plus signing incentives and opportunities for annual profit sharing and performance bonuses. You'll enjoy fully paid health, dental, life, and disability coverage, generous paid time off, and a transportation allowance to keep you moving. We value work-life balance with a predictable Monday-Friday schedule, and we reward expertise with on-call differentials when it's your turn to cover evenings or weekends. You'll spend most of your time in the field doing hands-on work you can be proud of, backed by a supportive team, professional development opportunities, and a company culture built on respect, trust, and pride in every detail. THIS POSITION EXISTS TO: Ensure Birdwatch homeowners enjoy worry-free living by delivering exceptional maintenance, repairs, and small-scale home improvements with skill, professionalism, and care. This role exists to proactively maintain and enhance our clients' homes, respond promptly to repair needs, and provide solutions that protect property value, improve safety, and elevate the homeowner experience. By combining technical expertise with outstanding customer service, the Maintenance Technician helps fulfill Birdwatch's mission to make homeownership easier, more enjoyable, and better supported than ever before. WHAT DOES SUCCESS LOOK LIKE IN THIS ROLE? Success in this role means consistently delivering high-quality maintenance and repair work that meets Birdwatch's standards and exceeds client expectations. You complete most jobs in a single visit by arriving prepared, equipped, and ready to troubleshoot effectively. Clients trust you for your professionalism, clear communication, and respect for their homes. You stay organized, close out tickets promptly, and hit monthly performance markers without sacrificing quality. You work seamlessly with your team, share knowledge, and contribute ideas to improve processes. Above all, you represent Birdwatch's values-safety, honesty, humility, and respect-in every interaction, leaving both the worksite and the homeowner's experience better than you found them. YOU MIGHT BE GOOD FIT IF YOU: Experience in home maintenance and/or construction required (2+ years) Experience with training and mentoring is a plus! Trade certifications are a plus! Superior customer service skills, including the ability to manage challenging clients Strong attention to detail Superior organization, time management, and problem-solving skills Ability to work independently, is self-directive and detail-oriented Ability to work with challenging personalities with grace Ability to manage multiple projects simultaneously Ability to recognize systemic problems and offer solutions to enhance and improve current systems Ability to be on-call and respond to emergencies as they arise Ability to work a flexible schedule occasionally to include weekends, evenings, and holidays if needed Ability to handle maintenance emergencies and stay calm under pressure Ability to work indoors and outdoors, able to lift 75lbs+ Enjoys working on a team and developing talent Willing to use technology in the field (training will be provided) Knowledge of the Washington, DC / DMV area required and ability to navigate the city and the parking Strong interpersonal skills Earn up to $1,750 in hiring incentives when you join our team! $250 - Complete the interview and skills assessment $500 - After 30 days of successful employment $500 - After 90 days of successful employment $500 - After 180 days of successful employment Successful employment means meeting performance and attendance expectations during each period. LET'S SOAR: Birdwatch is a Public Benefits Corporation (PBC). We are committed as a corporation to advancing homeownership as part of our governing instruments. We believe in the power of building equity as a homeowner and, in particular, the need for BIPOC buyers to increase their access to home ownership. We will fund the birdSEED foundation as part of this commitment. birdSEED is a housing justice fund that makes no-strings down payment grants to first-time BIPOC home buyers. birdSEED is active in Washington DC and expanded to Philadelphia in 2022. Birdwatch is in the business of abundance for all. We endeavor to advance a more just and equitable world for everyone. We believe the social impact is a measure of profitability. As servant leaders, we tend to all of our stakeholders, including our team, our partners, and our communities. We believe in delivering excellence and having a positive impact on the world around us. Compensation details: 28-40 Yearly Salary PI294e326b08ff-4287
ABOUT BIRDWATCH PBC: Birdwatch exists to simplify the lives of modern homeowners. We put people at the center of all we do - our clients, our staff, and our communities. It's a recipe for success. Our one-of-a-kind service takes the hassle out of homeownership. We coordinate preventive maintenance, handle repairs, and assist owners in making improvements to their homes. Birdwatch builds on the 14-year track record of the well-known and loved property management company Flock DC. We are committed to taking exceptional care of our clients, their properties, our community, and, most importantly, our team members. Our model is one of accountability and trust. We work to earn that every day. In providing a reliable service built by exceptionally talented, fairly compensated staff, we believe our clients are much better off in the long run. THE OPPORTUNITY: At Birdwatch, we've reimagined home maintenance to make life easier for homeowners-and we're looking for skilled and motivated Maintenance Technicians to help us deliver on that promise. In this role, you'll be the trusted go-to for repairs, preventive care, and small-scale improvements in some of the most beautiful homes across the DMV area. You'll work in a supportive, team-driven environment where your expertise is valued, your growth is prioritized, and your contributions make a direct impact on our clients and community. With excellent pay, comprehensive benefits, and a company culture that invests in its people as much as its properties, this is your chance to bring your skills to a place where craftsmanship, customer service, and pride in a job well done truly matter. WHAT'S IN IT FOR YOU? When you join Birdwatch, you're not just taking a job-you're joining a team that's as committed to your success as you are to doing great work. We offer competitive pay starting at $40 per hour, plus signing incentives and opportunities for annual profit sharing and performance bonuses. You'll enjoy fully paid health, dental, life, and disability coverage, generous paid time off, and a transportation allowance to keep you moving. We value work-life balance with a predictable Monday-Friday schedule, and we reward expertise with on-call differentials when it's your turn to cover evenings or weekends. You'll spend most of your time in the field doing hands-on work you can be proud of, backed by a supportive team, professional development opportunities, and a company culture built on respect, trust, and pride in every detail. THIS POSITION EXISTS TO: Ensure Birdwatch homeowners enjoy worry-free living by delivering exceptional maintenance, repairs, and small-scale home improvements with skill, professionalism, and care. This role exists to proactively maintain and enhance our clients' homes, respond promptly to repair needs, and provide solutions that protect property value, improve safety, and elevate the homeowner experience. By combining technical expertise with outstanding customer service, the Maintenance Technician helps fulfill Birdwatch's mission to make homeownership easier, more enjoyable, and better supported than ever before. WHAT DOES SUCCESS LOOK LIKE IN THIS ROLE? Success in this role means consistently delivering high-quality maintenance and repair work that meets Birdwatch's standards and exceeds client expectations. You complete most jobs in a single visit by arriving prepared, equipped, and ready to troubleshoot effectively. Clients trust you for your professionalism, clear communication, and respect for their homes. You stay organized, close out tickets promptly, and hit monthly performance markers without sacrificing quality. You work seamlessly with your team, share knowledge, and contribute ideas to improve processes. Above all, you represent Birdwatch's values-safety, honesty, humility, and respect-in every interaction, leaving both the worksite and the homeowner's experience better than you found them. YOU MIGHT BE GOOD FIT IF YOU: Experience in home maintenance and/or construction required (2+ years) Experience with training and mentoring is a plus! Trade certifications are a plus! Superior customer service skills, including the ability to manage challenging clients Strong attention to detail Superior organization, time management, and problem-solving skills Ability to work independently, is self-directive and detail-oriented Ability to work with challenging personalities with grace Ability to manage multiple projects simultaneously Ability to recognize systemic problems and offer solutions to enhance and improve current systems Ability to be on-call and respond to emergencies as they arise Ability to work a flexible schedule occasionally to include weekends, evenings, and holidays if needed Ability to handle maintenance emergencies and stay calm under pressure Ability to work indoors and outdoors, able to lift 75lbs+ Enjoys working on a team and developing talent Willing to use technology in the field (training will be provided) Knowledge of the Washington, DC / DMV area required and ability to navigate the city and the parking Strong interpersonal skills Earn up to $1,750 in hiring incentives when you join our team! $250 - Complete the interview and skills assessment $500 - After 30 days of successful employment $500 - After 90 days of successful employment $500 - After 180 days of successful employment Successful employment means meeting performance and attendance expectations during each period. LET'S SOAR: Birdwatch is a Public Benefits Corporation (PBC). We are committed as a corporation to advancing homeownership as part of our governing instruments. We believe in the power of building equity as a homeowner and, in particular, the need for BIPOC buyers to increase their access to home ownership. We will fund the birdSEED foundation as part of this commitment. birdSEED is a housing justice fund that makes no-strings down payment grants to first-time BIPOC home buyers. birdSEED is active in Washington DC and expanded to Philadelphia in 2022. Birdwatch is in the business of abundance for all. We endeavor to advance a more just and equitable world for everyone. We believe the social impact is a measure of profitability. As servant leaders, we tend to all of our stakeholders, including our team, our partners, and our communities. We believe in delivering excellence and having a positive impact on the world around us. Compensation details: 28-40 Yearly Salary PI294e326b08ff-4287
Birdwatch
Washington, Washington DC
ABOUT BIRDWATCH PBC: Birdwatch exists to simplify the lives of modern homeowners. We put people at the center of all we do - our clients, our staff, and our communities. It's a recipe for success. Our one-of-a-kind service takes the hassle out of homeownership. We coordinate preventive maintenance, handle repairs, and assist owners in making improvements to their homes. Birdwatch builds on the 14-year track record of the well-known and loved property management company Flock DC . We are committed to taking exceptional care of our clients, their properties, our community, and, most importantly, our team members. Our model is one of accountability and trust. We work to earn that every day. In providing a reliable service built by exceptionally talented, fairly compensated staff, we believe our clients are much better off in the long run. THE OPPORTUNITY: Our membership is growing fast, and we need to add more of these team members for episodic, part-time work in the DMV area. Schedules are flexible, and career opportunities are available. We are fanatical about customer service and building a terrific place to work. We're eager to meet highly talented candidates who want to make a difference in our members' lives, who want to be valued in doing valuable work, and who want to be part of expanding our company culture. Our team is our greatest resource and we do everything we can to take great care of them, the same way we do our members' homes. Work Hours: Including travel time, any accepted Home Evaluation visit will take up 3-4 hours of time in prep, data collection, and submission. Appointments would be scheduled generally in normal business hours, Monday to Friday 8:30 - 5:30 (unless you had other preferred times that we make available to members). Aside from some light visit prep work on a computer that you can do anywhere, the work is in the field at residential homes. WHAT'S IN IT FOR YOU? When you join Birdwatch, you're not just taking a job-you're becoming part of a mission-driven team that's changing how people care for their homes. We take exceptional care of our members and their properties, but we extend that same commitment to our team members. You'll enjoy flexible scheduling, meaningful work that builds long-term relationships with homeowners, and the chance to use your expertise without the grind of endless reports or rushed service calls. We value curiosity, professionalism, and genuine connection, and we make sure our people feel supported every step of the way. At Birdwatch, your skills are respected, your voice is heard, and your impact is visible-not only in the homes you evaluate, but in the lives you help improve. THIS POSITION EXISTS TO: This position exists to be the trusted first point of in-person connection between Birdwatch and our members, setting the tone for a long-term relationship built on expertise, empathy, and care. Home Evaluation Specialists use their deep understanding of residential systems to deliver clear, actionable insights that help homeowners maintain and improve their properties-without stress or alarm. By combining technical know-how with exceptional people skills, this role ensures members feel informed, supported, and confident in their home care journey. Every visit reflects Birdwatch's mission to revolutionize home maintenance, blending professional expertise with genuine human connection to provide an unparalleled service experience. WHAT DOES SUCCESS LOOK LIKE IN THIS ROLE? Building immediate trust with members by showing up with professionalism, warmth, and empathy. Confidently speaking with homeowners about their property's condition, systems, and future maintenance needs. Delivering clear, actionable insights through a walk-and-talk evaluation-without causing stress or alarm. Demonstrating deep technical knowledge of residential systems and identifying both urgent concerns and long-term care needs. Listening actively and communicating in a way that makes members feel understood and supported. Reviewing each member's onboarding details to create a personalized, seamless visit experience. Spotting basic safety concerns such as gas issues, missing detectors, or loose handrails, and advising accordingly. Managing multiple tasks in the field efficiently, including note-taking, photography, and real-time engagement with members. Proactively supporting teammates when schedules allow, contributing to a positive and collaborative team culture. Upholding Birdwatch's mission to revolutionize home maintenance by delivering exceptional customer experiences every time. LET'S SOAR: Birdwatch is a Public Benefits Corporation (PBC). We are committed as a corporation to advancing homeownership as part of our governing instruments. We believe in the power of building equity as a homeowner and, in particular, the need for BIPOC buyers to increase their access to home ownership. We will fund the birdSEED foundation as part of this commitment. birdSEED is a housing justice fund that makes no-strings down payment grants to first-time BIPOC home buyers. birdSEED is active in Washington DC and expanded to Philadelphia in 2022. Birdwatch is in the business of abundance for all. We endeavor to advance a more just and equitable world for everyone. We believe the social impact is a measure of profitability. As servant leaders, we tend to all of our stakeholders, including our team, our partners, and our communities. We believe in delivering excellence and having a positive impact on the world around us. PI95f6f0725b54-8328
ABOUT BIRDWATCH PBC: Birdwatch exists to simplify the lives of modern homeowners. We put people at the center of all we do - our clients, our staff, and our communities. It's a recipe for success. Our one-of-a-kind service takes the hassle out of homeownership. We coordinate preventive maintenance, handle repairs, and assist owners in making improvements to their homes. Birdwatch builds on the 14-year track record of the well-known and loved property management company Flock DC . We are committed to taking exceptional care of our clients, their properties, our community, and, most importantly, our team members. Our model is one of accountability and trust. We work to earn that every day. In providing a reliable service built by exceptionally talented, fairly compensated staff, we believe our clients are much better off in the long run. THE OPPORTUNITY: Our membership is growing fast, and we need to add more of these team members for episodic, part-time work in the DMV area. Schedules are flexible, and career opportunities are available. We are fanatical about customer service and building a terrific place to work. We're eager to meet highly talented candidates who want to make a difference in our members' lives, who want to be valued in doing valuable work, and who want to be part of expanding our company culture. Our team is our greatest resource and we do everything we can to take great care of them, the same way we do our members' homes. Work Hours: Including travel time, any accepted Home Evaluation visit will take up 3-4 hours of time in prep, data collection, and submission. Appointments would be scheduled generally in normal business hours, Monday to Friday 8:30 - 5:30 (unless you had other preferred times that we make available to members). Aside from some light visit prep work on a computer that you can do anywhere, the work is in the field at residential homes. WHAT'S IN IT FOR YOU? When you join Birdwatch, you're not just taking a job-you're becoming part of a mission-driven team that's changing how people care for their homes. We take exceptional care of our members and their properties, but we extend that same commitment to our team members. You'll enjoy flexible scheduling, meaningful work that builds long-term relationships with homeowners, and the chance to use your expertise without the grind of endless reports or rushed service calls. We value curiosity, professionalism, and genuine connection, and we make sure our people feel supported every step of the way. At Birdwatch, your skills are respected, your voice is heard, and your impact is visible-not only in the homes you evaluate, but in the lives you help improve. THIS POSITION EXISTS TO: This position exists to be the trusted first point of in-person connection between Birdwatch and our members, setting the tone for a long-term relationship built on expertise, empathy, and care. Home Evaluation Specialists use their deep understanding of residential systems to deliver clear, actionable insights that help homeowners maintain and improve their properties-without stress or alarm. By combining technical know-how with exceptional people skills, this role ensures members feel informed, supported, and confident in their home care journey. Every visit reflects Birdwatch's mission to revolutionize home maintenance, blending professional expertise with genuine human connection to provide an unparalleled service experience. WHAT DOES SUCCESS LOOK LIKE IN THIS ROLE? Building immediate trust with members by showing up with professionalism, warmth, and empathy. Confidently speaking with homeowners about their property's condition, systems, and future maintenance needs. Delivering clear, actionable insights through a walk-and-talk evaluation-without causing stress or alarm. Demonstrating deep technical knowledge of residential systems and identifying both urgent concerns and long-term care needs. Listening actively and communicating in a way that makes members feel understood and supported. Reviewing each member's onboarding details to create a personalized, seamless visit experience. Spotting basic safety concerns such as gas issues, missing detectors, or loose handrails, and advising accordingly. Managing multiple tasks in the field efficiently, including note-taking, photography, and real-time engagement with members. Proactively supporting teammates when schedules allow, contributing to a positive and collaborative team culture. Upholding Birdwatch's mission to revolutionize home maintenance by delivering exceptional customer experiences every time. LET'S SOAR: Birdwatch is a Public Benefits Corporation (PBC). We are committed as a corporation to advancing homeownership as part of our governing instruments. We believe in the power of building equity as a homeowner and, in particular, the need for BIPOC buyers to increase their access to home ownership. We will fund the birdSEED foundation as part of this commitment. birdSEED is a housing justice fund that makes no-strings down payment grants to first-time BIPOC home buyers. birdSEED is active in Washington DC and expanded to Philadelphia in 2022. Birdwatch is in the business of abundance for all. We endeavor to advance a more just and equitable world for everyone. We believe the social impact is a measure of profitability. As servant leaders, we tend to all of our stakeholders, including our team, our partners, and our communities. We believe in delivering excellence and having a positive impact on the world around us. PI95f6f0725b54-8328