Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement This position operates onsite in our Carmel, Indiana office. The ideal candidate will reside within this area. We're Looking For: A Title Clerk who acts as a support partner by verifying and processing all incoming titles. The Title Clerk is responsible for ensuring all titles are processed and verified accurately, efficiently, and effectively by following correct policies and procedures. Must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are always followed. The Title Clerk collaborates with various departments and has no direct reports. What You'll Do: Performs data entry, and inputs title information into the system. Verifies payment status. Checks vehicle titles and/or supporting documentation for accuracy ensuring the title is acceptable under state law by the buyer and does not contain any alterations. Re-assigns title and provides supporting documentation based on confirmations of sale for large consignors as well as dealer-to-dealer transactions. Scans titles into electronic format. Creates shipping labels, packages, and seals, and sends titles to buyers daily via Federal Express. Ensures titles are delivered to the correct purchasing dealer and/or buyer. Responsible for running title reports and assisting with title inquiry emails. Files titles that are awaiting payment into a secured fi reproof title cabinet. Assists Coordinators/Leads with reporting, audits, title updates, and/or phone calls. Other projects and tasks as assigned. What You Need: Attention to detail and ability to accurately distinguish between numbers and letters and alphabetize. Strong written and verbal communication skills. Must exhibit strong team player attributes with the ability to multi-task and prioritize as well as work independently. Must type 55 WPM and have strong 10-key typing skills. Two years of experience in data entry or title work is required with automotive experience preferred. General automotive knowledge is required. Conflict resolution and customer service skills are required. A notary public license within 6 months of hire is preferred. Basic knowledge of Google applications. High School Diploma or GED required with some college preferred. Sound like a match? Apply Now - We can't wait to hear from you!
08/03/2026
Full time
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement This position operates onsite in our Carmel, Indiana office. The ideal candidate will reside within this area. We're Looking For: A Title Clerk who acts as a support partner by verifying and processing all incoming titles. The Title Clerk is responsible for ensuring all titles are processed and verified accurately, efficiently, and effectively by following correct policies and procedures. Must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are always followed. The Title Clerk collaborates with various departments and has no direct reports. What You'll Do: Performs data entry, and inputs title information into the system. Verifies payment status. Checks vehicle titles and/or supporting documentation for accuracy ensuring the title is acceptable under state law by the buyer and does not contain any alterations. Re-assigns title and provides supporting documentation based on confirmations of sale for large consignors as well as dealer-to-dealer transactions. Scans titles into electronic format. Creates shipping labels, packages, and seals, and sends titles to buyers daily via Federal Express. Ensures titles are delivered to the correct purchasing dealer and/or buyer. Responsible for running title reports and assisting with title inquiry emails. Files titles that are awaiting payment into a secured fi reproof title cabinet. Assists Coordinators/Leads with reporting, audits, title updates, and/or phone calls. Other projects and tasks as assigned. What You Need: Attention to detail and ability to accurately distinguish between numbers and letters and alphabetize. Strong written and verbal communication skills. Must exhibit strong team player attributes with the ability to multi-task and prioritize as well as work independently. Must type 55 WPM and have strong 10-key typing skills. Two years of experience in data entry or title work is required with automotive experience preferred. General automotive knowledge is required. Conflict resolution and customer service skills are required. A notary public license within 6 months of hire is preferred. Basic knowledge of Google applications. High School Diploma or GED required with some college preferred. Sound like a match? Apply Now - We can't wait to hear from you!
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders . We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a strategic and analytical Senior Analyst, Revenue Management to help shape pricing and revenue optimization strategies that maximize profitability and deliver sustainable growth. In this role, you will leverage data to identify opportunities that improve unit economics, customer value, and marketplace performance. You will partner with cross-functional teams to develop recommendations, evaluate strategic initiatives, and measure business impact. The ideal candidate is a curious problem solver who enjoys working with complex datasets, thrives in ambiguity, and turns data into actionable business decisions. You Are: Data-Driven: You are passionate about uncovering insights, building models, and guiding revenue maximising strategies that drive measurable results. Adaptable: You thrive in fast-paced environments, pivoting strategies based on market shifts and feedback. Solution-Oriented: You are an independent thinker who takes the initiative to identify the "why" behind the numbers and propose actionable improvements. You Will: Drive Revenue Optimization: Analyze pricing, customer behavior, and marketplace dynamics to identify opportunities that increase revenue and profitability. Improve Unit Economics: Evaluate key drivers of transaction profitability, including pricing realization, discounting, ancillary product performance, and contribution margins, to identify opportunities to improve financial performance. Execute Customer & Market Analysis: Perform competitive benchmarking, customer segmentation, and market research to identify emerging growth opportunities. Expand Cross-Sell Strategy: Identify optimal triggers to increase usage of ancillary services (e.g., transport, guarantee, financing) to maximize total revenue per transaction. Enhance Retention & Engagement: Analyze acquisition and retention metrics to implement best practices that drive dealer activation and long-term platform engagement. Performance & Risk Management: Proactively monitor KPIs and identify revenue leakage to mitigate financial risks and capture emerging growth opportunities. Partner Cross-Functionally: Collaborate with cross-functional stakeholders to evaluate opportunities, align on priorities, and drive data-informed decisions that support revenue growth and business performance. Deliver Actionable Insights: Leverage advanced analytics and BI tools to synthesize complex datasets into clear, actionable strategies. Design & Execute Experiments: Apply experimental design (A/B testing, pilots, and cohort analysis) to evaluate the effectiveness of new revenue strategies. Must Have's: Bachelor's degree in Business, Economics, Data Science or a related field (MBA or Master's degree preferred). 5-7 years of experience in Revenue Management, Pricing Strategy, Business Analytics, Strategy & Operations, Management Consulting, or a related analytical function. Strong SQL skills and experience using BI platforms such as Domo, Tableau, Looker, or Power BI. Experience with financial modeling, forecasting, pricing analysis, experimentation, or statistical analysis. Demonstrated ability to translate complex analyses into actionable business recommendations. Excellent communication and stakeholder management skills, with experience presenting to senior leaders. High ownership, intellectual curiosity, and comfort working in a fast-paced, data-driven environment. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $90,000.00 - $110,000.00 USD (Depending on experience, skill set, qualifications, and other relevant factors.)
08/03/2026
Full time
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders . We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a strategic and analytical Senior Analyst, Revenue Management to help shape pricing and revenue optimization strategies that maximize profitability and deliver sustainable growth. In this role, you will leverage data to identify opportunities that improve unit economics, customer value, and marketplace performance. You will partner with cross-functional teams to develop recommendations, evaluate strategic initiatives, and measure business impact. The ideal candidate is a curious problem solver who enjoys working with complex datasets, thrives in ambiguity, and turns data into actionable business decisions. You Are: Data-Driven: You are passionate about uncovering insights, building models, and guiding revenue maximising strategies that drive measurable results. Adaptable: You thrive in fast-paced environments, pivoting strategies based on market shifts and feedback. Solution-Oriented: You are an independent thinker who takes the initiative to identify the "why" behind the numbers and propose actionable improvements. You Will: Drive Revenue Optimization: Analyze pricing, customer behavior, and marketplace dynamics to identify opportunities that increase revenue and profitability. Improve Unit Economics: Evaluate key drivers of transaction profitability, including pricing realization, discounting, ancillary product performance, and contribution margins, to identify opportunities to improve financial performance. Execute Customer & Market Analysis: Perform competitive benchmarking, customer segmentation, and market research to identify emerging growth opportunities. Expand Cross-Sell Strategy: Identify optimal triggers to increase usage of ancillary services (e.g., transport, guarantee, financing) to maximize total revenue per transaction. Enhance Retention & Engagement: Analyze acquisition and retention metrics to implement best practices that drive dealer activation and long-term platform engagement. Performance & Risk Management: Proactively monitor KPIs and identify revenue leakage to mitigate financial risks and capture emerging growth opportunities. Partner Cross-Functionally: Collaborate with cross-functional stakeholders to evaluate opportunities, align on priorities, and drive data-informed decisions that support revenue growth and business performance. Deliver Actionable Insights: Leverage advanced analytics and BI tools to synthesize complex datasets into clear, actionable strategies. Design & Execute Experiments: Apply experimental design (A/B testing, pilots, and cohort analysis) to evaluate the effectiveness of new revenue strategies. Must Have's: Bachelor's degree in Business, Economics, Data Science or a related field (MBA or Master's degree preferred). 5-7 years of experience in Revenue Management, Pricing Strategy, Business Analytics, Strategy & Operations, Management Consulting, or a related analytical function. Strong SQL skills and experience using BI platforms such as Domo, Tableau, Looker, or Power BI. Experience with financial modeling, forecasting, pricing analysis, experimentation, or statistical analysis. Demonstrated ability to translate complex analyses into actionable business recommendations. Excellent communication and stakeholder management skills, with experience presenting to senior leaders. High ownership, intellectual curiosity, and comfort working in a fast-paced, data-driven environment. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $90,000.00 - $110,000.00 USD (Depending on experience, skill set, qualifications, and other relevant factors.)
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Title Processing Supervisor with experience in title processing and supervision of team(s). You will be part of leading our dedicated title team responsible for handling customer inquiries and ensuring accurate and timely title processing. The ideal candidate will have a minimum of 5 years of experience in vehicle title processing and 1+ year(s) of leadership experience. You Are: Detail-oriented. You will meticulously process vehicle titles, ensuring accuracy and marketability. Communicative. You're a communicative individual with excellent verbal and written skills, capable of effectively conveying information and ideas to diverse audiences. A Leader. You possess strong leadership capabilities to lead a team to strong resolution of title issues. You Will: Lead a team responsible for processing vehicle titles from various states, ensuring accuracy and marketability. Establish and manage key performance indicators (KPIs) for the team, holding team members accountable for meeting department goals and expectations. Create and implement streamlined processes and procedures to enhance team accuracy and efficiency. Who You Will Work With: Reporting to a Director of Titles Operations, this role will collaborate with other Title department Supervisors and Processing team members to ensure customer satisfaction on a regular basis. Must-Have's: 5+ years of experience in vehicle title processing, with a preference for additional experience in automotive-related customer service roles. Minimum of 1 year of supervisory experience in a title department or leading a team. Self-starter with a proactive mindset, capable of working independently with minimal supervision. Excellent written and verbal communication skills. Problem-solving ability and the capacity to identify successful outcomes. Positive attitude with a customer-centric approach. Ability to troubleshoot and resolve end-user issues, and escalate as necessary. Data-driven mindset, actively seeking opportunities to improve department processes. Nice to-have's: Experience utilizing Google Suite and Slack. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!
08/03/2026
Full time
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Title Processing Supervisor with experience in title processing and supervision of team(s). You will be part of leading our dedicated title team responsible for handling customer inquiries and ensuring accurate and timely title processing. The ideal candidate will have a minimum of 5 years of experience in vehicle title processing and 1+ year(s) of leadership experience. You Are: Detail-oriented. You will meticulously process vehicle titles, ensuring accuracy and marketability. Communicative. You're a communicative individual with excellent verbal and written skills, capable of effectively conveying information and ideas to diverse audiences. A Leader. You possess strong leadership capabilities to lead a team to strong resolution of title issues. You Will: Lead a team responsible for processing vehicle titles from various states, ensuring accuracy and marketability. Establish and manage key performance indicators (KPIs) for the team, holding team members accountable for meeting department goals and expectations. Create and implement streamlined processes and procedures to enhance team accuracy and efficiency. Who You Will Work With: Reporting to a Director of Titles Operations, this role will collaborate with other Title department Supervisors and Processing team members to ensure customer satisfaction on a regular basis. Must-Have's: 5+ years of experience in vehicle title processing, with a preference for additional experience in automotive-related customer service roles. Minimum of 1 year of supervisory experience in a title department or leading a team. Self-starter with a proactive mindset, capable of working independently with minimal supervision. Excellent written and verbal communication skills. Problem-solving ability and the capacity to identify successful outcomes. Positive attitude with a customer-centric approach. Ability to troubleshoot and resolve end-user issues, and escalate as necessary. Data-driven mindset, actively seeking opportunities to improve department processes. Nice to-have's: Experience utilizing Google Suite and Slack. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders . We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a highly analytical, solutions-oriented Staffing & Efficiency Analyst to partner with Sales, Operations, Support, and Inspection leadership in driving scalable growth and operational performance. This role will be responsible for building and maintaining staffing models, identifying capacity gaps across the U.S., and developing workflow improvements that help the business achieve sales growth targets and operational service-level agreements. The ideal candidate is both a critical thinker and a builder-comfortable working with data, staffing models, and cross-functional processes. This person can translate insights into practical recommendations that improve team efficiency, strengthen sales and operational execution, and ensure the organization has the right resources in the right markets at the right time. You Will: Partner with Sales and Operations Leadership: Act as a trusted advisor to sales, operations, support, and inspection leaders by providing data-driven insights on staffing needs, capacity constraints, productivity, and process inefficiencies. Build and Maintain Staffing Models: Create, manage, and continuously improve staffing models for sales, support, operations, and inspection teams. Use historical performance, forecasted demand, productivity metrics, market-level trends, and SLA requirements to inform staffing recommendations. Identify Staffing Needs Across the U.S.: Analyze market-level demand, sales growth targets, operational volume, inspection capacity, and service-level performance to identify where additional staffing, reallocation, or process changes are needed. Support Sales Growth and Operational SLAs: Partner with leadership to ensure staffing plans support revenue goals, lead coverage, customer responsiveness, inspection timelines, operational throughput, and other critical business performance targets. Identify Inefficiencies and Recommend Solutions: Evaluate sales and operational workflows to uncover bottlenecks, handoff issues, capacity gaps, productivity challenges, and process breakdowns. Provide actionable recommendations to improve efficiency and execution. Improve Workflows Between Sales and Operations: Design, document, and implement improved workflows that strengthen coordination between sales and operations teams. Help reduce friction, improve handoffs, increase accountability, and create more consistent execution across markets. Build Reporting and Performance Frameworks: Develop dashboards, scorecards, and recurring reporting to monitor staffing levels, team productivity, SLA performance, market capacity, workload distribution, and operational effectiveness. Support Workforce Planning and Prioritization: Help leaders prioritize staffing investments by identifying the highest-impact markets, teams, roles, and process improvements needed to support growth and customer experience goals. Drive Scalable Processes: Create repeatable tools, models, and processes that enable the organization to manage growth across larger and more complex sales and operations teams. Collaborate Cross-Functionally: Work closely with Revenue Operations, Sales, Operations, Finance, Support, Inspection, and other business partners to align staffing recommendations and efficiency initiatives with broader company goals. Must-Haves: Bachelor's degree in Business, Economics, Finance, Data Analytics, Operations Management, or a related field (Master's preferred). 5+ years of experience in Revenue Operations, Sales Operations, Business Analytics, Workforce Planning, Operations Analytics, or a related role. Strong analytical skills with the ability to interpret data, identify trends, diagnose problems, and translate findings into business recommendations. Experience building models, dashboards, reports, or analytical tools to support business decision-making. Strong Excel or Google Sheets skills; experience with SQL, Python, or other data querying/modeling tools is a plus. Experience with BI or data visualization tools such as Tableau, Power BI, Looker, Domo, or similar platforms. Familiarity with CRM systems such as Salesforce or equivalent platforms. Ability to work cross-functionally with sales, operations, support, and field-based teams. Strong communication skills with the ability to explain complex analysis clearly to non-technical stakeholders. Proven ability to manage multiple projects, prioritize effectively, and operate in a fast-paced environment. Strong attention to detail and comfort working with staffing, productivity, performance, and operational SLA data. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $90,000.00 - $100,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.)
08/03/2026
Full time
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders . We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a highly analytical, solutions-oriented Staffing & Efficiency Analyst to partner with Sales, Operations, Support, and Inspection leadership in driving scalable growth and operational performance. This role will be responsible for building and maintaining staffing models, identifying capacity gaps across the U.S., and developing workflow improvements that help the business achieve sales growth targets and operational service-level agreements. The ideal candidate is both a critical thinker and a builder-comfortable working with data, staffing models, and cross-functional processes. This person can translate insights into practical recommendations that improve team efficiency, strengthen sales and operational execution, and ensure the organization has the right resources in the right markets at the right time. You Will: Partner with Sales and Operations Leadership: Act as a trusted advisor to sales, operations, support, and inspection leaders by providing data-driven insights on staffing needs, capacity constraints, productivity, and process inefficiencies. Build and Maintain Staffing Models: Create, manage, and continuously improve staffing models for sales, support, operations, and inspection teams. Use historical performance, forecasted demand, productivity metrics, market-level trends, and SLA requirements to inform staffing recommendations. Identify Staffing Needs Across the U.S.: Analyze market-level demand, sales growth targets, operational volume, inspection capacity, and service-level performance to identify where additional staffing, reallocation, or process changes are needed. Support Sales Growth and Operational SLAs: Partner with leadership to ensure staffing plans support revenue goals, lead coverage, customer responsiveness, inspection timelines, operational throughput, and other critical business performance targets. Identify Inefficiencies and Recommend Solutions: Evaluate sales and operational workflows to uncover bottlenecks, handoff issues, capacity gaps, productivity challenges, and process breakdowns. Provide actionable recommendations to improve efficiency and execution. Improve Workflows Between Sales and Operations: Design, document, and implement improved workflows that strengthen coordination between sales and operations teams. Help reduce friction, improve handoffs, increase accountability, and create more consistent execution across markets. Build Reporting and Performance Frameworks: Develop dashboards, scorecards, and recurring reporting to monitor staffing levels, team productivity, SLA performance, market capacity, workload distribution, and operational effectiveness. Support Workforce Planning and Prioritization: Help leaders prioritize staffing investments by identifying the highest-impact markets, teams, roles, and process improvements needed to support growth and customer experience goals. Drive Scalable Processes: Create repeatable tools, models, and processes that enable the organization to manage growth across larger and more complex sales and operations teams. Collaborate Cross-Functionally: Work closely with Revenue Operations, Sales, Operations, Finance, Support, Inspection, and other business partners to align staffing recommendations and efficiency initiatives with broader company goals. Must-Haves: Bachelor's degree in Business, Economics, Finance, Data Analytics, Operations Management, or a related field (Master's preferred). 5+ years of experience in Revenue Operations, Sales Operations, Business Analytics, Workforce Planning, Operations Analytics, or a related role. Strong analytical skills with the ability to interpret data, identify trends, diagnose problems, and translate findings into business recommendations. Experience building models, dashboards, reports, or analytical tools to support business decision-making. Strong Excel or Google Sheets skills; experience with SQL, Python, or other data querying/modeling tools is a plus. Experience with BI or data visualization tools such as Tableau, Power BI, Looker, Domo, or similar platforms. Familiarity with CRM systems such as Salesforce or equivalent platforms. Ability to work cross-functionally with sales, operations, support, and field-based teams. Strong communication skills with the ability to explain complex analysis clearly to non-technical stakeholders. Proven ability to manage multiple projects, prioritize effectively, and operate in a fast-paced environment. Strong attention to detail and comfort working with staffing, productivity, performance, and operational SLA data. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $90,000.00 - $100,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.)
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders . We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a highly analytical and solutions-oriented Revenue Operations Analyst to partner with our Sales Leaders in driving scalable growth. This role will leverage data insights, experimental design, and structured processes to help manage expanding sales teams, improve productivity, and ensure the organization is equipped to execute with efficiency. The ideal candidate is both a critical thinker and a builder-comfortable with analytics, systems, and experimentation-who can translate insights into operational strategies that drive revenue performance. You Will: Partner with Sales Leadership: Act as a trusted advisor to sales leaders, providing data-driven insights, forecasting support, and performance analysis to guide decision-making. Sales Team Performance Management: Build and maintain reporting frameworks, scorecards, and performance metrics to track attainment, productivity, and pipeline health across teams and individuals. Provide insights that drive accountability and continuous improvement. Sales Productivity & Prioritization: Develop frameworks and tools to help reps prioritize high-value activities, focus on the right accounts, and increase efficiency across the funnel. Sales Admin Management: Support and streamline sales administrative processes (territory assignments, quota setting, incentive tracking, CRM hygiene) to reduce time spent on non-selling activities and ensure accuracy in reporting. Experimental Design & Insights: Apply the science of testing and control (A/B tests, pilots, cohort analysis) to evaluate sales strategies, incentive programs, and process changes. Scalability & Structure: Design repeatable processes, dashboards, and reporting structures that enable management of larger and more complex sales teams. Operational Excellence: Identify bottlenecks, streamline workflows, and recommend improvements to increase sales effectiveness and coverage. Cross-Functional Collaboration: Work closely with Marketing, Finance, and Product teams to align revenue operations initiatives with broader business goals. Must Have's: Bachelor's degree in Business, Economics, Data Science, Finance or related field (Master's preferred). 1 year+ of experience in Sales Operations, Revenue Operations, Business Analytics, or a related field. Strong analytical and technical skills, including proficiency in SQL and Python for data querying, transformation, and modeling. Experience with data visualization and BI tools (e.g., Tableau, Domo, PowerBI, Looker). Familiarity with CRM systems (Salesforce or equivalent) and sales process management. Hands-on experience leveraging AI/automation tools in the workplace to improve efficiency, streamline processes, or scale reporting/insights. Knowledge of experimental design and statistical analysis is a strong plus. Exceptional communication skills with the ability to translate complex data into actionable insights for non-technical stakeholders. Proven ability to manage multiple projects, prioritize effectively, and thrive in a fast-paced environment. Strong analytical and moderate technical skills, including SQL and Python for data querying, transformation, and modeling. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $70,000.00 - $95,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.)
08/03/2026
Full time
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders . We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a highly analytical and solutions-oriented Revenue Operations Analyst to partner with our Sales Leaders in driving scalable growth. This role will leverage data insights, experimental design, and structured processes to help manage expanding sales teams, improve productivity, and ensure the organization is equipped to execute with efficiency. The ideal candidate is both a critical thinker and a builder-comfortable with analytics, systems, and experimentation-who can translate insights into operational strategies that drive revenue performance. You Will: Partner with Sales Leadership: Act as a trusted advisor to sales leaders, providing data-driven insights, forecasting support, and performance analysis to guide decision-making. Sales Team Performance Management: Build and maintain reporting frameworks, scorecards, and performance metrics to track attainment, productivity, and pipeline health across teams and individuals. Provide insights that drive accountability and continuous improvement. Sales Productivity & Prioritization: Develop frameworks and tools to help reps prioritize high-value activities, focus on the right accounts, and increase efficiency across the funnel. Sales Admin Management: Support and streamline sales administrative processes (territory assignments, quota setting, incentive tracking, CRM hygiene) to reduce time spent on non-selling activities and ensure accuracy in reporting. Experimental Design & Insights: Apply the science of testing and control (A/B tests, pilots, cohort analysis) to evaluate sales strategies, incentive programs, and process changes. Scalability & Structure: Design repeatable processes, dashboards, and reporting structures that enable management of larger and more complex sales teams. Operational Excellence: Identify bottlenecks, streamline workflows, and recommend improvements to increase sales effectiveness and coverage. Cross-Functional Collaboration: Work closely with Marketing, Finance, and Product teams to align revenue operations initiatives with broader business goals. Must Have's: Bachelor's degree in Business, Economics, Data Science, Finance or related field (Master's preferred). 1 year+ of experience in Sales Operations, Revenue Operations, Business Analytics, or a related field. Strong analytical and technical skills, including proficiency in SQL and Python for data querying, transformation, and modeling. Experience with data visualization and BI tools (e.g., Tableau, Domo, PowerBI, Looker). Familiarity with CRM systems (Salesforce or equivalent) and sales process management. Hands-on experience leveraging AI/automation tools in the workplace to improve efficiency, streamline processes, or scale reporting/insights. Knowledge of experimental design and statistical analysis is a strong plus. Exceptional communication skills with the ability to translate complex data into actionable insights for non-technical stakeholders. Proven ability to manage multiple projects, prioritize effectively, and thrive in a fast-paced environment. Strong analytical and moderate technical skills, including SQL and Python for data querying, transformation, and modeling. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $70,000.00 - $95,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.)