OPENLANE

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 3 years of experience in operations management or a related field. You Are: Collaborative. You prioritize teamwork and understand the value of collective effort in achieving success. Communicative. You are an active listener who fosters two-way communication with others. Analytical. You are skilled in collecting and analyzing data to make meaningful and informed decisions. You Will: Master OPENLANE policies, processes, procedures, and the tools used to complete floor plan audits and vehicle or facility inspections to ensure they are fully understood and followed by the team. Oversee and ensure that the team of FTE and 1099 inspectors adhere to OPENLANE policies, processes, procedures, and tools during floor plan audits and vehicle/facility inspections to achieve regional SLA's and targets. Responsible for recruiting and hiring initiatives for both contract and full-time inspectors within the assigned region. Partner with Marketplace and Commercial Sales Team to guarantee regional success, including inspection needs, growth forecasting, and scheduling. Cultivate strong customer relationships with dealers and the OPENLANE sales team to drive sales growth and capitalize on opportunities to ensure they are fully realized. Support the Senior Regional Operations Manager in creating and implementing OKR's to ensure success within the designated region. Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities. Ensure that contractors meet customer requirements and operational standards. Act as the main point of contact for contractors and inspectors regarding compensation, task assignment, process updates, application questions, etc. Adopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance. Work in the field 1-2 days per week side by side with inspectors ensuring all quality standards are met or exceeded and training new inspectors. Function as a reserve inspector for new markets and to address inspection capacity gaps within the region. Utilize various communication tools within the OPENLANE organization. Perform other duties as assigned by the manager. Must Have's: Minimum of 3+ years relevant experience or education. Minimum of 2+ years of automotive mechanical experience. Must be able to operate a motor vehicle and possess a valid driver's license. A working knowledge of technology, particularly in submitting electronic inspection reports. Nice to Have's: Previous experience managing teams and individuals, including both contractual and full-time employees. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 3 years of experience in operations management or a related field. You Are: Collaborative. You prioritize teamwork and understand the value of collective effort in achieving success. Communicative. You are an active listener who fosters two-way communication with others. Analytical. You are skilled in collecting and analyzing data to make meaningful and informed decisions. You Will: Master OPENLANE policies, processes, procedures, and the tools used to complete floor plan audits and vehicle or facility inspections to ensure they are fully understood and followed by the team. Oversee and ensure that the team of FTE and 1099 inspectors adhere to OPENLANE policies, processes, procedures, and tools during floor plan audits and vehicle/facility inspections to achieve regional SLA's and targets. Responsible for recruiting and hiring initiatives for both contract and full-time inspectors within the assigned region. Partner with Marketplace and Commercial Sales Team to guarantee regional success, including inspection needs, growth forecasting, and scheduling. Cultivate strong customer relationships with dealers and the OPENLANE sales team to drive sales growth and capitalize on opportunities to ensure they are fully realized. Support the Senior Regional Operations Manager in creating and implementing OKR's to ensure success within the designated region. Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities. Ensure that contractors meet customer requirements and operational standards. Act as the main point of contact for contractors and inspectors regarding compensation, task assignment, process updates, application questions, etc. Adopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance. Work in the field 1-2 days per week side by side with inspectors ensuring all quality standards are met or exceeded and training new inspectors. Function as a reserve inspector for new markets and to address inspection capacity gaps within the region. Utilize various communication tools within the OPENLANE organization. Perform other duties as assigned by the manager. Must Have's: Minimum of 3+ years relevant experience or education. Minimum of 2+ years of automotive mechanical experience. Must be able to operate a motor vehicle and possess a valid driver's license. A working knowledge of technology, particularly in submitting electronic inspection reports. Nice to Have's: Previous experience managing teams and individuals, including both contractual and full-time employees. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Sr. Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 5 years of experience in operations management or a related field. You Are: Collaborative. You prioritize teamwork and understand the value of collective effort in achieving success. Communicative. You are an active listener and who fosters two-way communication with others. Analytical. You are skilled in collecting and analyzing data to make meaningful and informed decisions. You Will: Lead, coach, and mentor a team of Regional Operations Managers and be accountable for overall Objectives and Key Results of the inspection team (defined by manager) Ensure policies, processes, procedures, and the tools used in the conduct of floor plan audits and vehicle or facility inspections are fully understood and followed by team of Regional Operations Managers to meet regional SLA's and targets Helping to fuel sales growth through fostering strong customer relationships with dealers and OPENLANE sales team to ensure opportunities are fully realized Assist in hiring of inspectors, both contractors and full-time employees, within assigned regions Collaborate with Marketplace and Commercial Sales Team leadership to ensure regional success; included but not limited to inspection needs, growth forecasting, scheduling, etc Work closely with OPENLANE scheduling team to ensure all assignments are completed on time and inspection resources are used efficiently Training inspectors as needed on all OPENLANE applications, inspection process and job functionality Complete VOC and eNPS customer feedback calls as necessary Utilize data to identify inspector trends, understand capacity, improve quality, and increase consistency, along with other metrics as needed Available to assist as a POC for contractors and inspector needs in regard to; compensation, task assignment, process updates, app questions, etc Communicate with all departments regarding inspection feedback and/or questions regarding inspections Work closely with leadership in sales, product, quality, and arbitrations to ensure regional success Participate in the creation, validation, and review of training programs Work in the field side by side with Regional Operations Managers and inspectors ensuring all quality standards are met or exceeded and training new inspectors Use multiple communication tools within the OPENLANE organization Serve as a reserve inspector for new markets and inspection capacity gaps within region Must Have's: Must have a minimum of 5+ years of proven leadership experience Must have minimum 2+ years of automotive mechanical experience Must be able to operate a motor vehicle and possess a valid driver's license A working knowledge of technology (most inspection reports are submitted electronically) Travel as required. Nice to Have's: Experience utilizing Google Suite products, Slack, and other communication tools. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $90,000.00 - $100,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.) Bonus Range Target Bonus Range: $0.00 - $5,000.00 Quarterly

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement The ideal candidate for this role will reside in/near: Pittsburg/Bay Point/Clyde/Concord/Pacheco/Walnut Creek/Martinez/Pleasant Hill/Lafayette/Alamo/Danville/Clayton, CA. This role operates Tuesday - Saturday 8a - 5p PST. We're Looking For: We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. In this role, you will have the opportunity to use your experience in vehicle inspections, documentation, and dealership coordination. The ideal candidate will have a minimum of 5 years of automotive experience. You Are: Detail-oriented. You will ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns. Organized. You will coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow. Customer-focused. You will serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships. You Will: Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application. Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections. Submit accurate and detailed inspection reports through the designated platform. Assist in marketing efforts by distributing flyers and promotional materials to buying dealers. Maintain strong communication and collaboration with internal teams and dealerships. Must-Haves: Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background. Valid driver's license and ability to operate a motor vehicle. Proficiency in using technology, including electronic submission of inspection reports. Strong attention to detail and ability to work in various weather conditions. Excellent organizational and communication skills. Nice-to-Haves: Previous customer service experience. Sound like a match? Apply Now - We can't wait to hear from you! Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Compensation Range of Hourly: $28.00 - $32.00 (Depending on experience, skill set, qualifications, and other relevant factors.)

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 3 years of experience in operations management or a related field. You Are: Collaborative. You prioritize teamwork and understand the value of collective effort in achieving success. Communicative. You are an active listener who fosters two-way communication with others. Analytical. You are skilled in collecting and analyzing data to make meaningful and informed decisions. You Will: Master OPENLANE policies, processes, procedures, and the tools used to complete floor plan audits and vehicle or facility inspections to ensure they are fully understood and followed by the team. Oversee and ensure that the team of FTE and 1099 inspectors adhere to OPENLANE policies, processes, procedures, and tools during floor plan audits and vehicle/facility inspections to achieve regional SLA's and targets. Responsible for recruiting and hiring initiatives for both contract and full-time inspectors within the assigned region. Partner with Marketplace and Commercial Sales Team to guarantee regional success, including inspection needs, growth forecasting, and scheduling. Cultivate strong customer relationships with dealers and the OPENLANE sales team to drive sales growth and capitalize on opportunities to ensure they are fully realized. Support the Senior Regional Operations Manager in creating and implementing OKR's to ensure success within the designated region. Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities. Ensure that contractors meet customer requirements and operational standards. Act as the main point of contact for contractors and inspectors regarding compensation, task assignment, process updates, application questions, etc. Adopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance. Work in the field 1-2 days per week side by side with inspectors ensuring all quality standards are met or exceeded and training new inspectors. Function as a reserve inspector for new markets and to address inspection capacity gaps within the region. Utilize various communication tools within the OPENLANE organization. Perform other duties as assigned by the manager. Must Have's: Minimum of 3+ years relevant experience or education. Minimum of 2+ years of automotive mechanical experience. Must be able to operate a motor vehicle and possess a valid driver's license. A working knowledge of technology, particularly in submitting electronic inspection reports. Nice to Have's: Previous experience managing teams and individuals, including both contractual and full-time employees. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $70,000.00 - $70,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.) Bonus Range Target Bonus Range: $0.00 - $3,500.00 USD Quarterly

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Location: This role will be onsite at our Carmel, Indiana Headquarters Monday - Friday daily. We're Looking For: We are seeking a Title Specialist that will act as a support partner by being the primary contact for issues regarding vehicle titles, managing all post-sale activity, verifying accuracy and ensuring compliance in any and all questionable or problematic title documents. This individual must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are followed at all times. The Title Specialist is responsible for providing weekly reports to consignors, assisting with title processing, ensuring that titles are processed within our service level agreements. You Are: Detail-oriented. You will meticulously process vehicle titles, ensuring accuracy and marketability. Proactive. You have a self-starting mindset and can work independently with minimal supervision. An excellent communicator. You possess strong written and verbal communication skills to effectively interact with customers and colleagues. You Will: Assists Title Clerks with title processing. Focus on achieving prompt resolution of title problems with our client and/or buyers. Prepares weekly reports for our clients showing title status. Request duplicate titles if and when needed according to OPENLANE policy. Achieve return of title on voided sales in a timely fashion to reduce loss to seller and/or OPENLANE. Overcoming difficult objections and turning into positive solutions for all parties. Assist with keeping SOP documentation/training manuals up to date Scans titles into electronic format. Creates shipping labels, packages, seals, and sends titles to buyers daily via Federal Express. Ensures titles are delivered to the correct purchasing dealer and/or buyer. Responsible for running title reports and assisting with title inquiry emails. Must-Have's: 2+ years of experience in data entry or title work required. Superb customer service skills, attention to detail, time management and ability to problem solve. Must type 55 WPM and have strong 10-key typing skills. Conflict resolution and customer service skills required. Basic knowledge of Google suite applications. Nice to Have's: High School Diploma or GED required with some college preferred. Notary public license within 6 months of hire preferred. General automotive knowledge is preferred. Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement What we're looking for: Our Title Coordinators conduct title service processing with the purpose of ensuring all client service level agreements (SLA's) and PAR quality standards are met. The Title Coordinator must become proficient and gain the client confidence in the areas of customer service, 50 state titling process, recovery affidavits, and communications with the auctions. What You'll Do: Excellent customer service, strong telephone support and ability to answer or research the answer to client questions. General filing, copying and administrative support. Complete title and/or registration applications, recovery affidavits and tracking transactions in all 51 U.S. jurisdictions. Input new title requests into title inventory system. Call Department of Motor Vehicles for updates daily. Prepare and distribute title invoices involving a fee or charge. Review all titles and related documents for clients assigned to determine action required to provide good negotiable titles. Post title information to remarketing units in inventory. Create, sign, and keep documents confirming the movement of title work within PAR North America. Correct identification of each title is necessary. Prepare, audit and maintain records relating to money required by states to process individual titles. Communicate changes with Department of Motor Vehicles in state processing of title applications to the Title Supervisor and Manager. Maintain a quick reference guide containing information appropriate to day-to-day title needs. Maintain up-to-date files keeping current information and required forms to apply for new, duplicate or repossession titles from each state. Understand and use the NADA and Registration Text Book and other applicable trade manuals. Retain and understand how to utilize all the PAR internal computer system. Maintain open lines of communication with all clients assigned. Communicate any concerns to supervisor or management. Provide reports to management or clients as required. Perform other duties as directed by Management. Must Have's: High School Diploma or equivalent required. Associate's or Bachelor's degree preferred. 1-2 general office and data entry required. Fast, accurate typing - 45-60 WPM. Nice to Have's: 1-2 years experience in Title processing preferred. Strong organizational skills and attention to detail. Computer Experience - Windows and Google Applications Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement This role operates Tuesday - Saturday 8AM - 5PM PST. We're Looking For: We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. In this role, you will have the opportunity to use your experience in vehicle inspections, documentation, and dealership coordination. The ideal candidate will have a minimum of 5 years of automotive experience. You Are: Detail-oriented. You will ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns. Organized. You will coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow. Customer-focused. You will serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships. You Will: Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application. Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections. Submit accurate and detailed inspection reports through the designated platform. Assist in marketing efforts by distributing flyers and promotional materials to buying dealers. Maintain strong communication and collaboration with internal teams and dealerships. Must-Haves: Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background. Valid driver's license and ability to operate a motor vehicle. Proficiency in using technology, including electronic submission of inspection reports. Strong attention to detail and ability to work in various weather conditions. Excellent organizational and communication skills. Nice-to-Haves: Previous customer service experience. Sound like a match? Apply Now - We can't wait to hear from you! Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Compensation Range of Hourly: $26.00 - $29.00 (Depending on experience, skill set, qualifications, and other relevant factors.)

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement We're Looking For: We are seeking a Title Issue Specialist with experience in title processing and automotive customer service. You will be part of our dedicated title team responsible for handling customer inquiries and ensuring accurate and timely title processing. In this role, you will have the opportunity to use your expertise in titles and customer service to deliver exceptional results. The ideal candidate will have a minimum of 3 years of experience in vehicle title processing and a strong customer-first mindset. You Are: Detail-oriented. You will meticulously process vehicle titles, ensuring accuracy and marketability. Proactive. You have a self-starting mindset and can work independently with minimal supervision. An excellent communicator. You possess strong written and verbal communication skills to effectively interact with customers and colleagues. You Will: Handle incoming title issues promptly and efficiently via email, text, and phone calls. Ensure that all title issues are resolved completely or appropriately escalated to the relevant department or personnel for assistance. Process vehicle titles from various states, meticulously verifying accuracy and marketability. Collaborate with relevant agencies, customers, and lienholders to resolve title issues effectively. Ensure titles are promptly dispatched to buying dealers. Must-Have's: 3+ years of experience in vehicle title processing. Excellent written and verbal communication skills. Exceptional attention to detail, coupled with strong organizational abilities. Proficiency in problem-solving, with a talent for identifying successful outcomes. Ability to troubleshoot and resolve end-user issues or appropriately escalate them. Nice to-have's: Positive attitude and a customer-first mindset. Experience in automotive-related customer service roles. Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement We're Looking For: We are seeking a Skip Trace Coordinator who will coordinate and administer various investigative methods/techniques (skip trace) in the pursuit of locating client debtors and client collateral. All duties must be performed within the scope of applicable laws and regulations, operating in a manner that represents professionalism and integrity. The position will primarily use online resources but will also need to create opportunities through developing relationships over the phone. The Skip Trace Coordinator will be expected to consistently provide high-quality contact results and summarize through verbal and written communication. Reporting to the Skip Trace Manager. You Will: Coordinate and administer various investigative methods/techniques (skip trace) in the pursuit of locating client debtors and client collateral. Assist and perform all daily skip trace activities per Skip department standards. Maintain a large inventory of accounts and provide regular updates to clients and PAR management. Locate, research, and evaluate new databases to enhance investigative activities and results. Maintain current and new vendor contracts and relationships. Review and evaluate current vendor effectiveness. Recommend changes to Senior Skip Manager. Work with results-driven accountability and production focus. Conduct investigative and skip tracing to selected PAR employees. May be responsible for specific client accounts assigned by management. Have knowledge of and provide daily production reports as instructed by management. Generate successful relationships with recovery vendors. Maintain a professional attitude throughout all forms of communication. Ability to work in a team environment as well as independently with a focus on production and accountability. Excellent time management skills and the ability to organize tasks. Address all client and managerial communications in a timely fashion. Perform other assignments and duties as specified by PAR senior management. Must-Have's: High School Diploma or equivalent is required. One to three (1-3) years of successful investigative (skip trace) experience is preferred. One to three (1-3) years of prior experience in the repossession or collections industry is preferred. Nice to Have: Excellent organizational and written communication skills. Strong computer, internet, and web searching ability with basic knowledge of Google applications Adheres to federal/state laws and regulations regarding MSDS, OSHA, and EPA compliance. Maintain strict compliance with the GLB - Gramm Leach Bliley Act along with all other local and federal laws relating to customer confidentiality. Adhere to the principles of the FDCPA - Fair Debt Collection Practices Act. Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Hourly: $17.00 - $18.00 (Depending on experience, skill set, qualifications, and other relevant factors.) Bonus Range Target Bonus Range: $0.00 - $5,000.00

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders . We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 3 years of experience in operations management or a related field. You Are: Collaborative. You prioritize teamwork and understand the value of collective effort in achieving success. Communicative. You are an active listener who fosters two-way communication with others. Analytical. You are skilled in collecting and analyzing data to make meaningful and informed decisions. You Will: Master OPENLANE policies, processes, procedures, and the tools used to complete floor plan audits and vehicle or facility inspections to ensure they are fully understood and followed by the team. Oversee and ensure that the team of FTE and 1099 inspectors adhere to OPENLANE policies, processes, procedures, and tools during floor plan audits and vehicle/facility inspections to achieve regional SLA's and targets. Responsible for recruiting and hiring initiatives for both contract and full-time inspectors within the assigned region. Partner with Marketplace and Commercial Sales Team to guarantee regional success, including inspection needs, growth forecasting, and scheduling. Cultivate strong customer relationships with dealers and the OPENLANE sales team to drive sales growth and capitalize on opportunities to ensure they are fully realized. Support the Senior Regional Operations Manager in creating and implementing OKR's to ensure success within the designated region. Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities. Ensure that contractors meet customer requirements and operational standards. Act as the main point of contact for contractors and inspectors regarding compensation, task assignment, process updates, application questions, etc. Adopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance. Work in the field 1-2 days per week side by side with inspectors ensuring all quality standards are met or exceeded and training new inspectors. Function as a reserve inspector for new markets and to address inspection capacity gaps within the region. Utilize various communication tools within the OPENLANE organization. Perform other duties as assigned by the manager. Must Have's: Minimum of 3+ years relevant experience or education. Minimum of 2+ years of automotive mechanical experience. Must be able to operate a motor vehicle and possess a valid driver's license. A working knowledge of technology, particularly in submitting electronic inspection reports. Nice to Have's: Previous experience managing teams and individuals, including both contractual and full-time employees. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $65,000.00 - $70,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.)

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders . We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Senior Vendor Relations Manager with experience in vendor performance management and team leadership. You will be part of the PAR North America Operations team responsible for working closely with recovery vendors to ensure quality performance and compliance with PAR's standards. You will be involved in cultivating and monitoring customer and vendor relationships, hosting monthly vendor performance calls, and assisting in promotional efforts to vendors. In this role, you will have the opportunity to use your experience in managing vendor relationships in automotive finance, leading a diverse and remote team, and analyzing data to implement process improvements. The ideal candidate will have at least five (5) years of automotive finance, repossession, or collections experience and prior management/supervisory/sales experience. You Are: A Strategic Leader. You will lead and oversee the Vendor Performance Managers and Vendor Relations team , providing the guidance needed to meet organizational objectives and develop strategies to improve vendor performance. Customer-Focused. You will cultivate, maintain, and monitor customer and vendor relationships , always holding the vendor relationship and level of customer service in the highest regard. Detail-Oriented. You will ensure the quality of performance and compliance set by PAR's standards , making sure all duties are performed within the scope of applicable laws and regulations. Data-Driven. You possess the ability to analyze data and provide regular feedback to the Sr. Director of Operations on findings and performance discussions , using insights to initiate change in the operational group. A Confident Communicator. You are comfortable hosting monthly vendor calls to discuss performance and partnering with internal and external partners as needed for project management oversight. You Will: Cultivate, maintain, and monitor customer and vendor relationships and provide an excellent vendor experience. Lead and oversee the Vendor Performance Managers and Vendor Relations team. Host monthly vendor calls to discuss PAR's performance, provide feedback, and initiate change. Analyze data, implement process improvements, and develop objectives and strategies to improve vendor performance. Maintain vendor coverage throughout the United States. Ensure terms and details of Client Service Agreements and Vendor Agreements are executed. Utilize knowledge of multiple computer systems and software. Assist and coordinate PAR litigation matters as needed. Where You Work: Your work is performed as a remote employee. Quarterly travel is expected to attend conferences and client meetings. Must Have's: Experience: At least five (5) years of automotive finance, repossession, or collections experience. Education: High School Diploma or equivalent required. Basic Responsibilities: Lead and oversee the Vendor Performance Managers and Vendor Relations team. Work closely with recovery vendors to ensure quality performance and compliance. Understand and operate within compliance of all applicable laws and codes. Prior management/supervisory/sales experience required. Excellent organizational and communicational skills. Competent Microsoft Office skills. A valid driver's license is required. Nice to Have's: Bachelor's Degree preferred. Confident in a fast-paced technology-focused environment. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $80,000.00 - $11,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.)

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement This role operates Saturday - Wednesday 8AM - 5PM/9AM -6PM PST. We're Looking For: We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. In this role, you will have the opportunity to use your experience in vehicle inspections, documentation, and dealership coordination. The ideal candidate will have a minimum of 5 years of automotive experience. You Are: Detail-oriented. You will ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns. Organized. You will coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow. Customer-focused. You will serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships. You Will: Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application. Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections. Submit accurate and detailed inspection reports through the designated platform. Assist in marketing efforts by distributing flyers and promotional materials to buying dealers. Maintain strong communication and collaboration with internal teams and dealerships. Must-Haves: Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background. Valid driver's license and ability to operate a motor vehicle. Proficiency in using technology, including electronic submission of inspection reports. Strong attention to detail and ability to work in various weather conditions. Excellent organizational and communication skills. Nice-to-Haves: Previous customer service experience. Sound like a match? Apply Now - We can't wait to hear from you! Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Compensation Range of Hourly: $26.00 - $28.00 (Depending on experience, skill set, qualifications, and other relevant factors.)

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: Our MarComm team seeks a Project Manager with expertise to enhance our workflows and productivity. Ultimately, we aim to create a more organized, efficient, and collaborative work environment where projects are completed successfully and team members feel supported. This includes: Improving project organization : Ensuring clear structures, task definitions, and deadline management. Enhancing communication and collaboration: Facilitating seamless information sharing and scheduling regular check-ins to keep everyone aligned. Optimizing processes: Implementing auto mations and standardized workflows to increase efficiency. You Are: Collaborative . You're a partner to team members across the MarComm team, and a conduit between our team and key stakeholders within OPENLANE, and with vendors. Relationship-driven. You're a people person who nurtures strong relationships and advocates for others. You're an ambassador for the MarComm team, OPENLANE. Curious. You listen carefully, have a natural curiosity, and are confident to offer your opinion. You know when to be bold, when to be diplomatic, and when to question, "Why?". Proactive . You are adept at identifying opportunities for process improvement and implementing solutions that enhance campaign effectiveness. You can coordinate projects, often multiple simultaneously, and act on your own initiative. Detail-oriented . You ensure high-quality communication and maintain brand guidelines across all marketing materials. Strategic . You bring a keen eye and a critical mind with an ability to see the big picture. You understand our audiences' needs and our purpose, and you work tirelessly to bring them together to achieve impact and business results. Analytical . You possess strong critical thinking skills to evaluate key performance metrics, identify opportunities, and make recommendations for improvement. You Will: Coordinate project intake, determining the efforts and teams required, scheduling meetings, and fostering clear communication drives teamwork and collaboration. Support creating project plans and briefs, and ensure timely and successful project delivery while proactively identifying and addressing potential project risks. Establishes clear timelines, deliverables, and responsibilities. Streamline workflows and improve time management by implementing efficient processes and SOPs for marcomm projects. Optimize resource allocation by assisting in managing time and budgets for maximum efficiency. Help track results and project outcomes/data - providing key insights for planning and improvement. Report project risks and outcomes to appropriate management channels, and escalate issues according to the project work plan Who You Will Work With: This role reports to the Marketing Operations Director and regularly collaborates with the Marketing, Sales, Product, and Creative teams. Must-Haves: 2-4 years of experience in marketing, advertising, or a related field Experienced in using current project management tools (Asana & Notion) and identifies process improvements. Bachelor's Degree or equivalent experience in Marketing, Communications, or a similar field. Experience in project coordination, campaign planning, performance tracking, and marketing communication Proficiency with Microsoft Office Suite and digital marketing tools Excellent written and verbal communication skills for interacting with diverse project teams and stakeholders Project planning and multi-tasking ability Experience supporting product launches or B2B sales teams Nice to Have's: Professional certification, such as PMP (Project Management Professional) Experience in the automotive or logistics industry Ability to travel occasionally for marketing support and events What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a Director of Operations, Strategic Initiatives with experience in driving growth, shaping operational strategy, and influencing C-suite decision-making. You will be part of a high-impact team responsible for driving growth and strategic direction at OPENLANE Canada.You will be involved in serving as a strategic advisor to executive leadership, shaping multi-year priorities, and driving alignment across global business units. In this role, you will have the opportunity to use your experience in structured problem-solving, cross-functional initiative leadership, and balancing strategic thinking with hands-on execution.The ideal candidate will have 10+ years of experience in business strategy & operations or consulting, with demonstrated progression into leadership roles. You Are: A Strategic Partner. You will serve as a strategic advisor to executive leadership, shaping multi-year priorities and influencing C-suite decision-making. You will be a trusted partner to the SVP of Canada Marketplace to identify, prioritize, and execute high-impact initiatives across the business. Action-Oriented and Executional. This position requires intellectual curiosity, structured problem-solving, and a bias toward execution-you'll be both a thinker and a doer. You will foster a culture of bias for action, problem-solving, and results orientation. You're comfortable balancing strategic thinking with hands-on execution. A Cross-Functional Influencer. You will lead through soft power, influence, and collaboration, effectively managing stakeholders at all levels of the organization. You are adept at managing senior stakeholders and driving consensus. A Structured Problem-Solver. You possess strong analytical, problem-solving, and project management skills. You are able to structure ambiguity into clear actions and outcomes. Accountable and Adaptable. You thrive in ambiguity and adapt quickly, eager to "get things done". You will ensure coordination and alignment between departments, removing roadblocks and driving accountability for outcomes. You Will: Serve as a trusted partner to the SVP of Canada Marketplace to identify, prioritize, and execute high-impact initiatives across the business. Oversee a portfolio of cross-functional initiatives across Sales, Operations, Marketing, Finance, and Product. Develop data-driven solutions and implement scalable processes, tools, and reporting frameworks to support executive decision-making. Develop and govern multi-year roadmaps, resource allocation models, and risk frameworks. Create executive-ready communication and insights for leadership discussions, board updates, and strategic planning cycles. Facilitate workshops and planning sessions to drive cross-functional alignment and foster a culture of continuous improvement. Establish KPIs and success metrics to track initiative performance and operational effectiveness. Ensure the senior team is focused on top priorities, and key meetings, reviews, and decisions are well-prepared and action-oriented. Drive cadence for business reviews, operational check-ins, and strategic planning processes. Lead through soft power, influence, and collaboration: effectively managing stakeholders at all levels of the organization. Where you Work: Your work is performed as a Hybrid or Remote employee. If Hybrid, the location is at our global headquarters in Carmel, Indiana. Must Have's: 10+ Years of experience in business strategy & operations or consulting, with demonstrated progression into leadership roles. Education requirements: Bachelor's degree in business, economics, finance, or a related field; MBA or other relevant advanced degree preferred. Basic responsibilities: Shaping the operational strategy of existing business units, driving alignment with overall company goals and objectives, and helping to keep business unit leaders accountable for their results. Department-specific required experience: Proven track record of leading complex, cross-functional initiatives and driving measurable business impact. Position-specific required experience: Strong analytical, problem-solving, and project management skills - able to structure ambiguity into clear actions and outcomes. Hard/Soft Skills based on specific required experience: Exceptional communication and influence skills; adept at managing senior stakeholders and driving consensus. Comfortable balancing strategic thinking with hands-on execution. Nice to Have's: MBA or other relevant advanced degree. Experience in the automotive remarketing industry. Experience in management consulting, corporate strategy, or high-growth operations. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking an Program (Enterprise) Manager with experience in program ownership and account management. You will be involved in collaboration, performance monitoring, and process adherence for our largest dealerships and dealer groups in the country. In this role, you will have the opportunity to listen & understand our partners' business goals, translate data into compelling and actionable insights, and focus on executing on the plan to fulfill our partners' needs. The ideal candidate will have 3-5 years of experience in inside sales or account management, with a proven track record in achieving successful outcomes for larger clients. You Are: Strategic: You take ownership of your responsibilities to effectively evaluate issues, formulate & execute a data-driven strategy that looks beyond only short-term issues or needs and can provide longer-term effects for those involved. Collaborative: You are a central point of contact who can foster collaboration and shared understanding among varying levels of stakeholders, both internally and externally. Results-driven: You are driven to reach new goals and can make decisions to maintain momentum toward your goals. Customer Obsessed: You are a patient listener who respects and empathizes with your partners to clearly communicate simple solutions to improve efficiency. You Will: Learn our full suite of solutions to more easily identify areas of growth and service to your partners. Take ownership to align internal and external stakeholders, ensuring commitment to objectives and successful outcomes. Monitor and measure performance, and sales for assigned market-intervening and resolving issues that impact performance and customer satisfaction. Empathize and understand your partners' objectives, forecasts, and performance metrics to align processes or technological solutions that will help you exceed those expectations. Work closely with operational resources to ensure timely resolution of issues, while maintaining strong communication with stakeholders. Manage time effectively as you will have many clients, with different needs and timelines that may conflict. Present to internal and external stakeholders of varying levels in the organization and must be prepared, confident and knowledgeable in doing so. Must Have's: 3-5 years of related experience, managing larger partners or groups. Strong understanding of online technologies and proficiency in Google Suite offerings. Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end. Excellent oral and written communication skills, with a focus on customer service. Strong organizational, time management, and prioritization skills-Capable of handling multiple demands at any given time. Nice to Have's: Experience with Salesforce. Experience with DOMO. Bachelor's Degree. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement This position operates under the hours of M-F, 9AM - 6PM EST. Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership . We deliver what we promise and learn along the way. What We Offer: Competitive hourly wage Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancement We're Looking For: A Bilingual Customer Support Representative (CSR) who will be responsible for providing superior technical support and troubleshooting for OPENLANE customers. This position will use a range of technical expertise including customer service skills, tools, and resources available to deliver effective solutions to technical issues. You Are: Customer Obsessed . You're someone who consistently puts the needs and satisfaction of customers at the forefront, striving to deliver exceptional experiences and build lasting relationships. Organized. You possess a high level of efficiency and effectiveness in managing tasks, information, and resources. Tech-Savvy. You have a deep understanding and adeptness with technology, effortlessly navigating digital tools and innovations to solve problems. You Will: Identify, research, and resolve technical and end-user application failures and deficiencies. Ensure proper follow-through on all directives, bulletins and schedules from management. Work to proactively identify areas where product improvements can be made to provide enhanced ease-of-use and functionality. Educate and coach customers on best practices for using OPENLANE products and services. Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Thoroughly document all research and customer interactions in Salesforce (CRM) to ensure product and service reliability. Assure customer acceptance of and quality of resolution. Identify and escalate issues that require advanced product knowledge or technical expertise. Serve as a Subject Matter Expert for the design and development of training materials. Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts. Continuously engage in self-directed learning opportunities to increase functional product knowledge Document known errors, workarounds, procedures, and product-specific information. Who You Will Work With: Reporting to the Customer Service Manager, this role will support internal and external customers as they interact with the OPENLANE platform and offerings. Must Have's: Bachelor's degree or equivalent work experience 2 + years customer service / contact center experience Bilingual in Spanish and English General automotive knowledge Experience troubleshooting hardware, software, and network related issues Ability to communicate clearly and concisely, both orally and in writing Demonstrated ability to quickly learn new technologies and a drive to solve problems efficiently and with creativity Strong analytical, technical and problem-solving skills Nice to Have's: Experience with Salesforce, Five9, Slack, & Google Suite Web Crawling/Search experience Ability to retain knowledge of State/Local/Federal/ Contract Requirements for Role Able to successfully manage tasks and inquiries for VIP clientele Customer Service including Phone Etiquette, Empathy and Active Listening Eagerness to learn, take direction and feedback, multi-task, time manage, and problem-solve Sound like a match? Apply Now - We can't wait to hear from you! Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Hourly: $19.00 - $23.00

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: OPENLANE is transforming the vehicle marketplace, and the US Marketplace Title Operations team plays a critical role in ensuring trust, compliance, and customer confidence. We are seeking an experienced, strategic, and people-focused leader to serve as Director of Title Operations - US Marketplace . In this role, you will lead a large, high-impact team responsible for the end-to-end title process-from intake to correction to release-delivering accuracy, efficiency, and exceptional service to dealers, partners, and customers. You will shape strategy, modernize processes, and build organizational capabilities that scale with our business. You Are: Strategic - You think ahead and design scalable solutions. Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. Customer-Obsessed - You relentlessly pursue accuracy and service excellence. What You'll Do: Strategic Leadership Define and execute the vision for US title operations, aligning with US Marketplace growth goals and industry evolution. Anticipate regulatory and market changes; adjust processes, policies, and systems to ensure compliance and scalability. Partner with executives across Credit, Legal, Business Technology, Business Development, and Operations to advance enterprise initiatives. Champion process improvements, automation, and digitization to drive customer satisfaction and operational efficiency. Operational Excellence Oversee national title processing operations, including intake, correction, and release, with measurable SLAs and performance standards. Establish time-bound, quantifiable KPIs for processing times, accuracy, expense management, and customer experience. Ensure compliance with all applicable state, federal, and international laws and codes; lead audits and risk reviews. Serve as the primary liaison to internal and external stakeholders on all title-related matters. People Leadership Lead and develop a large, high-performing team, fostering a culture of accountability, inclusion, and growth. Recruit, hire, and train team members while building a pipeline of future leaders within the organization. Engage employees through coaching, recognition, and career development opportunities. Special Initiatives Represent Title Operations in enterprise-level initiatives, projects, and presentations to senior leadership. Lead cross-functional project work to improve efficiency, reduce costs, and enhance customer experience. Who You Are Strategic - You think ahead and design scalable solutions. Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. Customer-Obsessed - You relentlessly pursue accuracy and service excellence. Must-Haves Bachelor's degree in Business, Operations, Finance, or related field preferred. 8+ years of progressive experience in automotive, financial services, or related industries. 5+ years of proven leadership, including managing large, multi-site or high-volume teams. Strong financial acumen and ability to manage budgets. Demonstrated success in process transformation, compliance management, and stakeholder influence. Proficiency with CRM platforms and core business technology tools. Nice-to-Haves Direct experience in title operations or processing. Experience leading operations through automation, digitization, or regulatory change. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders . We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking an Analyst, Revenue Management with experience in business intelligence, financial modeling, and data visualization. You will be part of the Merchandizing & Revenue Management team responsible for analyzing and tracking key business results to optimize revenue outcomes. You will be involved in developing financial models, reporting/visualization, and driving insights through analytics. The ideal candidate will have 2-5 years of experience in data analysis, reporting, and business intelligence tools. You Will: • Track & analyze Customer Lifetime Value and retention by dealer segments and cohorts across business units • Develop input/output business result tracking models to identify performance gaps and predict future sales performance results • Examine complex business problems through data analysis and identify possible solutions • Plan, execute, and analyze campaign/promotion event data to drive better Share of Wallet (SoW) or Active Users (MAU) • Formalize analytics findings and track results with sustainable reports and visualizations • Create financial and decision-making models and prepare ad-hoc analyses to support critical initiatives • Work closely with management to prioritize business and information needs • Manage projects to coordinate efforts and mitigate risks to achieving performance targets • Define and implement new process improvement opportunities including process and reporting automation Must Have's: • Bachelor's Degree in Mathematics, Economics, Computer Science, Information Management, Statistics, Finance, or other quantitative field • 2-5 years of experience as a data/statistical analyst, model developer, or reporting analyst • Experience managing small to medium projects • Experience with process automation tools (Power Automate, UiPath, Zapier, Kissflow, Appian, etc.) • Strong knowledge of data models, simulation techniques, and financial modeling • Proficiency with reporting tools (Tableau, Power BI, DOMO, Looker) and databases (SQL, Snowflake) • Strong analytical skills with ability to collect, organize, and interpret complex data accurately • Experience writing queries and producing clear, concise reports Nice to Have's: • Familiarity with advanced statistical modeling techniques • Experience in SaaS or automotive/remarketing industries • Exposure to machine learning or predictive modeling What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $70,000.00 - $95,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.)

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders . We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are seeking a highly analytical and solutions-oriented Revenue Operations Analyst to partner with our Sales Leaders in driving scalable growth. This role will leverage data insights, experimental design, and structured processes to help manage expanding sales teams, improve productivity, and ensure the organization is equipped to execute with efficiency. The ideal candidate is both a critical thinker and a builder-comfortable with analytics, systems, and experimentation-who can translate insights into operational strategies that drive revenue performance. You Will: Partner with Sales Leadership: Act as a trusted advisor to sales leaders, providing data-driven insights, forecasting support, and performance analysis to guide decision-making. Sales Team Performance Management: Build and maintain reporting frameworks, scorecards, and performance metrics to track attainment, productivity, and pipeline health across teams and individuals. Provide insights that drive accountability and continuous improvement. Sales Productivity & Prioritization: Develop frameworks and tools to help reps prioritize high-value activities, focus on the right accounts, and increase efficiency across the funnel. Sales Admin Management: Support and streamline sales administrative processes (territory assignments, quota setting, incentive tracking, CRM hygiene) to reduce time spent on non-selling activities and ensure accuracy in reporting. Experimental Design & Insights: Apply the science of testing and control (A/B tests, pilots, cohort analysis) to evaluate sales strategies, incentive programs, and process changes. Scalability & Structure: Design repeatable processes, dashboards, and reporting structures that enable management of larger and more complex sales teams. Operational Excellence: Identify bottlenecks, streamline workflows, and recommend improvements to increase sales effectiveness and coverage. Cross-Functional Collaboration: Work closely with Marketing, Finance, and Product teams to align revenue operations initiatives with broader business goals. Must Have's: Bachelor's degree in Business, Economics, Data Science, Finance or related field (Master's preferred). 1 year+ of experience in Sales Operations, Revenue Operations, Business Analytics, or a related field. Strong analytical and technical skills, including proficiency in SQL and Python for data querying, transformation, and modeling. Experience with data visualization and BI tools (e.g., Tableau, Domo, PowerBI, Looker). Familiarity with CRM systems (Salesforce or equivalent) and sales process management. Hands-on experience leveraging AI/automation tools in the workplace to improve efficiency, streamline processes, or scale reporting/insights. Knowledge of experimental design and statistical analysis is a strong plus. Exceptional communication skills with the ability to translate complex data into actionable insights for non-technical stakeholders. Proven ability to manage multiple projects, prioritize effectively, and thrive in a fast-paced environment. Strong analytical and moderate technical skills, including SQL and Python for data querying, transformation, and modeling. What We Offer Opportunity to directly shape sales strategy and operations in a high-growth environment. Exposure to senior leadership and the ability to make a measurable impact on revenue performance. A collaborative and learning-focused culture where data-driven decisions are at the core of growth. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Annual Salary: $70,000.00 - $95,000.00 (Depending on experience, skill set, qualifications, and other relevant factors.)