Larkin Benefit Administrators
Phoenix, Arizona
Description: Job Title: ADA Associate Reports To: Operations Manager FLSA Status: Non-Exempt Salary Range: $50,000 - $60,000 Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: We do not have a physical office location in Phoenix at present (but we may acquire one in the future). Therefore, initially this position would be fully remote. Employees are expected to live within a reasonable driving commute of the Phoenix area and report to the office bi-weekly if an office is acquired in Phoenix in the future. Job Summary: The ADA Associate is an individual contributor delivering Gold Standard leave and ADA services to our clients and their employees. This role focuses on gaining a foundational knowledge of administering leaves of absence and at work accommodations, with special focus on engaging in the interactive discussion process. Key Responsibilities: Gold Standard ADA Administration & Primary Point of Employee Contact Administer a full workload of ADA cases and associated leaves of absence for multiple clients, per client policies, while adhering to federal and state leave law regulations with special attention to the interactive discussion process as outlined under the Americans with Disabilities Act. Remain the primary point of contact for employees with any open service outside of their ADA case (i.e. protected or company policy leave along with an at work accommodation). Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations. Maintain high quality employee leave and ADA files according to set standards. Internal Partnership & Team Contribution Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Perform other duties as assigned in order to meet business needs. Job Title: ADA Specialist Reports To: Operations Manager FLSA Status: Non-Exempt Salary Range: $55,000 - $73,000 Job Summary: The ADA Specialist constantly strives to provide the highest levels of ADA service to our clients and their employees while gaining experience handling a variation of leave types to develop in-depth knowledge of leave administration and the interactive discussion process. Key Responsibilities: Gold Standard ADA Administration & Primary Point of Employee Contact Administer a full workload of ADA cases and associated leaves of absence for multiple clients, per client policies, while adhering to federal and state leave law regulations with special attention to the interactive discussion process as outlined under the Americans with Disabilities Act. Remain the primary point of contact for employees with any open service outside of their ADA case (i.e. protected or company policy leave along with an at work accommodation). Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, the interactive discussion process, and benefits. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant state and federal regulations. Maintain high quality employee leave and ADA files according to set standards. Internal Partnership & Team Contribution Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Able to administer for clients across multiple pods. Requirements: Experience, Skills, and Core Competencies: ADA Associate Education & Technical Skills: Four-year college degree in a similar/related field. Proficient in typing and MS Word, with strong organizational, quantitative, and verbal/written communication skills. Regulatory & Policy Knowledge: Ability to comprehend and interpret various informational and regulatory documents (e.g., disability plans, client leave policies, state/federal regulations) and stay abreast of any changes. Professional Conduct: A passion for excellent customer service, effective communication with all stakeholders, and a team-oriented approach to building strong working relationships. Growth Mindset: Willingness to learn, take initiative to understand underlying reasons, and be receptive to feedback for continuous improvement. Work Habits: Excellent attention to detail, follow-through, and common sense. Strong ability to prioritize tasks, manage time well, identify and solve problems efficiently, and maintain accurate records. Expected to work 40 hours per week. Expected to report to the office bi-weekly Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) ADA Specialist Education & Expertise: Four-year college degree in a similar/related field; proven ability to seamlessly administer basic leave types. Technical Proficiency: Proficient typing and strong knowledge of MS Word. Core Skills: Strong organizational, quantitative, and verbal/written communications skills. Requires excellent attention to detail, follow-through, and common sense. Aptitude: Ability to comprehend and interpret complex legal and client documents (disability plans, policies, state/federal regulations) and stay current on all relevant changes. Work Ethic: Must be passionate, proactive, team-oriented, receptive to feedback, take initiative, prioritize tasks, and manage time effectively. Expected to work 40 hours per week. Expected to report to the office bi-weekly. Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) Compensation details: 0 Yearly Salary PIc61022d779a3-0908
Description: Job Title: ADA Associate Reports To: Operations Manager FLSA Status: Non-Exempt Salary Range: $50,000 - $60,000 Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: We do not have a physical office location in Phoenix at present (but we may acquire one in the future). Therefore, initially this position would be fully remote. Employees are expected to live within a reasonable driving commute of the Phoenix area and report to the office bi-weekly if an office is acquired in Phoenix in the future. Job Summary: The ADA Associate is an individual contributor delivering Gold Standard leave and ADA services to our clients and their employees. This role focuses on gaining a foundational knowledge of administering leaves of absence and at work accommodations, with special focus on engaging in the interactive discussion process. Key Responsibilities: Gold Standard ADA Administration & Primary Point of Employee Contact Administer a full workload of ADA cases and associated leaves of absence for multiple clients, per client policies, while adhering to federal and state leave law regulations with special attention to the interactive discussion process as outlined under the Americans with Disabilities Act. Remain the primary point of contact for employees with any open service outside of their ADA case (i.e. protected or company policy leave along with an at work accommodation). Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations. Maintain high quality employee leave and ADA files according to set standards. Internal Partnership & Team Contribution Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Perform other duties as assigned in order to meet business needs. Job Title: ADA Specialist Reports To: Operations Manager FLSA Status: Non-Exempt Salary Range: $55,000 - $73,000 Job Summary: The ADA Specialist constantly strives to provide the highest levels of ADA service to our clients and their employees while gaining experience handling a variation of leave types to develop in-depth knowledge of leave administration and the interactive discussion process. Key Responsibilities: Gold Standard ADA Administration & Primary Point of Employee Contact Administer a full workload of ADA cases and associated leaves of absence for multiple clients, per client policies, while adhering to federal and state leave law regulations with special attention to the interactive discussion process as outlined under the Americans with Disabilities Act. Remain the primary point of contact for employees with any open service outside of their ADA case (i.e. protected or company policy leave along with an at work accommodation). Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, the interactive discussion process, and benefits. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant state and federal regulations. Maintain high quality employee leave and ADA files according to set standards. Internal Partnership & Team Contribution Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Able to administer for clients across multiple pods. Requirements: Experience, Skills, and Core Competencies: ADA Associate Education & Technical Skills: Four-year college degree in a similar/related field. Proficient in typing and MS Word, with strong organizational, quantitative, and verbal/written communication skills. Regulatory & Policy Knowledge: Ability to comprehend and interpret various informational and regulatory documents (e.g., disability plans, client leave policies, state/federal regulations) and stay abreast of any changes. Professional Conduct: A passion for excellent customer service, effective communication with all stakeholders, and a team-oriented approach to building strong working relationships. Growth Mindset: Willingness to learn, take initiative to understand underlying reasons, and be receptive to feedback for continuous improvement. Work Habits: Excellent attention to detail, follow-through, and common sense. Strong ability to prioritize tasks, manage time well, identify and solve problems efficiently, and maintain accurate records. Expected to work 40 hours per week. Expected to report to the office bi-weekly Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) ADA Specialist Education & Expertise: Four-year college degree in a similar/related field; proven ability to seamlessly administer basic leave types. Technical Proficiency: Proficient typing and strong knowledge of MS Word. Core Skills: Strong organizational, quantitative, and verbal/written communications skills. Requires excellent attention to detail, follow-through, and common sense. Aptitude: Ability to comprehend and interpret complex legal and client documents (disability plans, policies, state/federal regulations) and stay current on all relevant changes. Work Ethic: Must be passionate, proactive, team-oriented, receptive to feedback, take initiative, prioritize tasks, and manage time effectively. Expected to work 40 hours per week. Expected to report to the office bi-weekly. Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) Compensation details: 0 Yearly Salary PIc61022d779a3-0908
Larkin Benefit Administrators
Oklahoma City, Oklahoma
Description: Job Title: ADA Associate Reports To: Operations Manager FLSA Status: Non-Exempt Salary Range: $50,000 - $60,000 Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: We do not have a physical office location in Oklahoma City at present (but we may acquire one in the future). Therefore, initially this position would be fully remote. Employees are expected to live within a reasonable driving commute of the Oklahoma City area and report to the office bi-weekly if an office in Oklahoma City is acquired in the future. Job Summary: The ADA Associate is an individual contributor delivering Gold Standard leave and ADA services to our clients and their employees. This role focuses on gaining a foundational knowledge of administering leaves of absence and at work accommodations, with special focus on engaging in the interactive discussion process. Key Responsibilities: Gold Standard ADA Administration & Primary Point of Employee Contact Administer a full workload of ADA cases and associated leaves of absence for multiple clients, per client policies, while adhering to federal and state leave law regulations with special attention to the interactive discussion process as outlined under the Americans with Disabilities Act. Remain the primary point of contact for employees with any open service outside of their ADA case (i.e. protected or company policy leave along with an at work accommodation). Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations. Maintain high quality employee leave and ADA files according to set standards. Internal Partnership & Team Contribution Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Perform other duties as assigned in order to meet business needs. Job Title: ADA Specialist Reports To: Operations Manager FLSA Status: Non-Exempt Salary Range: $55,000 - $73,000 Job Summary: The ADA Specialist constantly strives to provide the highest levels of ADA service to our clients and their employees while gaining experience handling a variation of leave types to develop in-depth knowledge of leave administration and the interactive discussion process. Key Responsibilities: Gold Standard ADA Administration & Primary Point of Employee Contact Administer a full workload of ADA cases and associated leaves of absence for multiple clients, per client policies, while adhering to federal and state leave law regulations with special attention to the interactive discussion process as outlined under the Americans with Disabilities Act. Remain the primary point of contact for employees with any open service outside of their ADA case (i.e. protected or company policy leave along with an at work accommodation). Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, the interactive discussion process, and benefits. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant state and federal regulations. Maintain high quality employee leave and ADA files according to set standards. Internal Partnership & Team Contribution Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Able to administer for clients across multiple pods. Requirements: Experience, Skills, and Core Competencies: ADA Associate Education & Technical Skills: Four-year college degree in a similar/related field. Proficient in typing and MS Word, with strong organizational, quantitative, and verbal/written communication skills. Regulatory & Policy Knowledge: Ability to comprehend and interpret various informational and regulatory documents (e.g., disability plans, client leave policies, state/federal regulations) and stay abreast of any changes. Professional Conduct: A passion for excellent customer service, effective communication with all stakeholders, and a team-oriented approach to building strong working relationships. Growth Mindset: Willingness to learn, take initiative to understand underlying reasons, and be receptive to feedback for continuous improvement. Work Habits: Excellent attention to detail, follow-through, and common sense. Strong ability to prioritize tasks, manage time well, identify and solve problems efficiently, and maintain accurate records. Expected to work 40 hours per week. Expected to report to the office bi-weekly Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) ADA Specialist Education & Expertise: Four-year college degree in a similar/related field; proven ability to seamlessly administer basic leave types. Technical Proficiency: Proficient typing and strong knowledge of MS Word. Core Skills: Strong organizational, quantitative, and verbal/written communications skills. Requires excellent attention to detail, follow-through, and common sense. Aptitude: Ability to comprehend and interpret complex legal and client documents (disability plans, policies, state/federal regulations) and stay current on all relevant changes. Work Ethic: Must be passionate, proactive, team-oriented, receptive to feedback, take initiative, prioritize tasks, and manage time effectively. Expected to work 40 hours per week. Expected to report to the office bi-weekly. Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) Compensation details: 0 Yearly Salary PIfebc904f5-
Description: Job Title: ADA Associate Reports To: Operations Manager FLSA Status: Non-Exempt Salary Range: $50,000 - $60,000 Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: We do not have a physical office location in Oklahoma City at present (but we may acquire one in the future). Therefore, initially this position would be fully remote. Employees are expected to live within a reasonable driving commute of the Oklahoma City area and report to the office bi-weekly if an office in Oklahoma City is acquired in the future. Job Summary: The ADA Associate is an individual contributor delivering Gold Standard leave and ADA services to our clients and their employees. This role focuses on gaining a foundational knowledge of administering leaves of absence and at work accommodations, with special focus on engaging in the interactive discussion process. Key Responsibilities: Gold Standard ADA Administration & Primary Point of Employee Contact Administer a full workload of ADA cases and associated leaves of absence for multiple clients, per client policies, while adhering to federal and state leave law regulations with special attention to the interactive discussion process as outlined under the Americans with Disabilities Act. Remain the primary point of contact for employees with any open service outside of their ADA case (i.e. protected or company policy leave along with an at work accommodation). Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations. Maintain high quality employee leave and ADA files according to set standards. Internal Partnership & Team Contribution Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Perform other duties as assigned in order to meet business needs. Job Title: ADA Specialist Reports To: Operations Manager FLSA Status: Non-Exempt Salary Range: $55,000 - $73,000 Job Summary: The ADA Specialist constantly strives to provide the highest levels of ADA service to our clients and their employees while gaining experience handling a variation of leave types to develop in-depth knowledge of leave administration and the interactive discussion process. Key Responsibilities: Gold Standard ADA Administration & Primary Point of Employee Contact Administer a full workload of ADA cases and associated leaves of absence for multiple clients, per client policies, while adhering to federal and state leave law regulations with special attention to the interactive discussion process as outlined under the Americans with Disabilities Act. Remain the primary point of contact for employees with any open service outside of their ADA case (i.e. protected or company policy leave along with an at work accommodation). Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, the interactive discussion process, and benefits. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant state and federal regulations. Maintain high quality employee leave and ADA files according to set standards. Internal Partnership & Team Contribution Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Able to administer for clients across multiple pods. Requirements: Experience, Skills, and Core Competencies: ADA Associate Education & Technical Skills: Four-year college degree in a similar/related field. Proficient in typing and MS Word, with strong organizational, quantitative, and verbal/written communication skills. Regulatory & Policy Knowledge: Ability to comprehend and interpret various informational and regulatory documents (e.g., disability plans, client leave policies, state/federal regulations) and stay abreast of any changes. Professional Conduct: A passion for excellent customer service, effective communication with all stakeholders, and a team-oriented approach to building strong working relationships. Growth Mindset: Willingness to learn, take initiative to understand underlying reasons, and be receptive to feedback for continuous improvement. Work Habits: Excellent attention to detail, follow-through, and common sense. Strong ability to prioritize tasks, manage time well, identify and solve problems efficiently, and maintain accurate records. Expected to work 40 hours per week. Expected to report to the office bi-weekly Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) ADA Specialist Education & Expertise: Four-year college degree in a similar/related field; proven ability to seamlessly administer basic leave types. Technical Proficiency: Proficient typing and strong knowledge of MS Word. Core Skills: Strong organizational, quantitative, and verbal/written communications skills. Requires excellent attention to detail, follow-through, and common sense. Aptitude: Ability to comprehend and interpret complex legal and client documents (disability plans, policies, state/federal regulations) and stay current on all relevant changes. Work Ethic: Must be passionate, proactive, team-oriented, receptive to feedback, take initiative, prioritize tasks, and manage time effectively. Expected to work 40 hours per week. Expected to report to the office bi-weekly. Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) Compensation details: 0 Yearly Salary PIfebc904f5-
Larkin Benefit Administrators
Phoenix, Arizona
Description: Job Title: Employee Success Associate - Leave Administration Reports To: Operations Manager FLSA Status: Non-Exempt Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: We do not have a physical office location in Phoenix at present (but we may acquire one in the future). Therefore, initially this position would be fully remote. Employees are expected to live within a reasonable driving commute of the Phoenix area and report to the office bi-weekly if an office is acquired in Phoenix in the future. Learn about Gold Standard service delivery and gain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves of absence and ADA claims for multiple clients, per client policies, while adhering to federal and state leave law regulations. Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations. Maintain high quality employee leave and ADA files according to set standards and naming conventions. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Perform other duties as assigned in order to meet business needs. Expected to work 40 hours per week. Expected to report to the office biweekly (if an office is acquired in Phoenix in the future). Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) Requirements: A four-year college degree in a similar or related field. Proficient typing and strong knowledge of MS Word. A passion for excellent customer service. Ability to prioritize tasks and focus on the most important ones. Ability to communicate effectively with colleagues, leadership, clients, and employees. Have a system for keeping track of work to ensure that the work is done on time and accurately. Ability to identify and solve problems quickly and efficiently. Willing to learn and take on new challenges. Takes the initiative to understand the why behind things. Receptive to feedback and embraces continuous improvement. Planning ahead, managing time well, being on time, and thinking of better ways to do things. Being helpful, respectful, approachable and team-oriented, building strong working relationships and contributing to a positive work environment. Excellent follow through and common sense. Excellent attention to detail. Strong organizational, quantitative, and verbal/written communications skills. Ability to comprehend a variety of informational documents including, but not limited to, disability plan documents and client leave policies. Ability to comprehend and interpret a variety of reference books and manuals including administrative manual, personnel policies, and state and federal regulations. Ability to keep abreast of any changes in law, policy, methods, procedures, etc. as they pertain to clients. The Larkin Company is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI2625b05e06bf-8349
Description: Job Title: Employee Success Associate - Leave Administration Reports To: Operations Manager FLSA Status: Non-Exempt Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our main office locations (Roseville CA, Atlanta GA, Phoenix AZ, and Oklahoma City OK) to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Note: We do not have a physical office location in Phoenix at present (but we may acquire one in the future). Therefore, initially this position would be fully remote. Employees are expected to live within a reasonable driving commute of the Phoenix area and report to the office bi-weekly if an office is acquired in Phoenix in the future. Learn about Gold Standard service delivery and gain a foundational knowledge of administering leaves of absence. Job Duties and Essential Functions: Administer a full workload of leaves of absence and ADA claims for multiple clients, per client policies, while adhering to federal and state leave law regulations. Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with healthcare providers, client employees and members of the HR team, and confirming return-to-work. ADA administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the client, documenting the process, seeking clarification as necessary, and acting as a resource for a client as they assess the request for accommodations on a case-by-case basis. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits. Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated timely and accurately. Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process. When applicable, initiate return-to-work accommodations while adhering to relevant federal regulations. Maintain high quality employee leave and ADA files according to set standards and naming conventions. Able to take on additional work with short notice (e.g. client needs to be taken over on short notice due to business needs). When required, coordinate between short-term disability insurance carriers, worker's compensation insurance providers, and the employee. Participate in client meetings, company-wide off-site meetings, and training programs which may require some infrequent travel. Available to back up multiple accounts. Perform other duties as assigned in order to meet business needs. Expected to work 40 hours per week. Expected to report to the office biweekly (if an office is acquired in Phoenix in the future). Expected to be a self-starter who can work independently, take initiative, actively participate in team discussions and collaborate effectively while working in a remote-first environment. Perform above duties between regular business hours: California: Monday to Friday, 8am to 5pm (PST) Georgia: Monday to Friday, 8am to 5pm (EST) Arizona: Monday to Friday, 8am to 5pm (MST) Oklahoma: Monday to Friday, 8am to 5 pm (CDT) Requirements: A four-year college degree in a similar or related field. Proficient typing and strong knowledge of MS Word. A passion for excellent customer service. Ability to prioritize tasks and focus on the most important ones. Ability to communicate effectively with colleagues, leadership, clients, and employees. Have a system for keeping track of work to ensure that the work is done on time and accurately. Ability to identify and solve problems quickly and efficiently. Willing to learn and take on new challenges. Takes the initiative to understand the why behind things. Receptive to feedback and embraces continuous improvement. Planning ahead, managing time well, being on time, and thinking of better ways to do things. Being helpful, respectful, approachable and team-oriented, building strong working relationships and contributing to a positive work environment. Excellent follow through and common sense. Excellent attention to detail. Strong organizational, quantitative, and verbal/written communications skills. Ability to comprehend a variety of informational documents including, but not limited to, disability plan documents and client leave policies. Ability to comprehend and interpret a variety of reference books and manuals including administrative manual, personnel policies, and state and federal regulations. Ability to keep abreast of any changes in law, policy, methods, procedures, etc. as they pertain to clients. The Larkin Company is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI2625b05e06bf-8349