Job Title: Leasing Specialist Location: Woodland Hills, CA 91367 Salary Range: $23.00 - $24.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. What We Offer Pay: $23.00-$24.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Key Responsibilities Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain according to established procedures. Inspect models and available "market ready
04/17/2026
Full time
Job Title: Leasing Specialist Location: Woodland Hills, CA 91367 Salary Range: $23.00 - $24.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. What We Offer Pay: $23.00-$24.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Key Responsibilities Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain according to established procedures. Inspect models and available "market ready
Job Title: Maintenance Technician Location: Los Angeles, CA 90018 Salary Range: $26.00 - $27.00 Hourly Position Type: Full Time Description The Maintenance Technician plays a key role in maintaining the overall condition of our 128-units scattered throughout a 6 block radius , ensuring that the interior areas are kept in excellent shape. This position requires the ability to manage multiple tasks simultaneously while providing outstanding customer service to residents and team members. No two days are the same, as the nature of the role requires flexibility and adaptability to constant changes. Daily duties may involve completing work orders related to electrical, plumbing, basic HVAC, appliance repairs, and carpentry, as well as preparing units for new residents, performing janitorial tasks. The Maintenance Technician is also on-call for after-hours emergencies. Use of a personal cell phone is required, with a monthly reimbursement provided. What We Offer Pay: $26.00- 27.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM On-call for after-hours emergencies Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Key Responsibilities Inspects property and equipment daily to determine need and extent of service, equipment required, type and number of operation and maintenance personnel needed. Respond to service requests on a first in, first out, (except in the case of an emergency) and in accordance with Fair Housing guidelines. Document to accurately describe work done, parts used, disposition and time spent. Implementation and supervision of Preventative Maintenance program. Review and update quarterly, semi-annual and annual preventative maintenance schedule to include changing HVAC filters, fire detector batteries, other types of safety devices, cleaning gutters, and inspecting for leaks. Completes and submits a monthly property safety inspection report to the Resident Manager. Assist with turnover of apartments as requested by Resident Manager to include duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors. Directs contracted projects to verify adherence to specifications. Purchases and maintain records of building and maintenance supplies, machinery, equipment, and furniture. Utilize safety equipment as applicable (i.e. back support devices, eye protection, gloves, masks, etc.) Compiles records of labor and material cost for operating building and issues cost reports to owner or managing agents. Assembles and analyzes contract bids and submits bids and recommendations to superiors for action. Respond to emergency calls, 24 hours a day, 7 days a week. Overtime may be required. Provide emergency on-call services on a rotating basis with other maintenance staff. Overtime may be required. If you are unavailable for emergency calls at any time due to vacation or any other personal reason, it is required that you plan with the Service Technician at a sister property to be on call for you, and to notify your Supervisor and the Manager of the sister property of the arrangement. Support office staff in efforts of safety and security of the property. Keep Maintenance Shop neat and organized. Maintain company tools, equipment and other items in a satisfactory condition. Meet and be personable and professional with community residents. Effectively assess a situation which may require assistance or specialized equipment and respond appropriately in serious or emergency situations. Communicate effectively with Property Manager daily to ensure all objectives are met and property is up to company standards. Communicate with Property Manager regarding suppliers or vendors to ensure safe and efficient operation of property maintenance. Trouble-shoot and diagnose and correct heating and air conditioning, and appliances problems. Must be able to diagnose and repair equipment or appliances, which are not clearly seen or reached under counters, on ceiling etc. Re-key locks and cut keys. Repair electrical and plumbing problems. Provide carpentry and sheet rock repairs. Fix problem with cleanliness of property including trash and hallways. Assist in monitoring maintenance, inventory, parts, cleaning supplies and placing replacement orders. Can use power machinery properly and safely. Driving to local areas when necessary. Keep cellular telephone on at all times during working hours and while on call Qualifications High School Diploma (or equivalent). Requires a minimum of one 2 year relevant experience or apartment maintenance experience On call and weekend service experience. Effective written and verbal communication skills. Strong customer service, communication and interpersonal skills required. Proven working experience in electrical, plumbing, appliance repairs etc. Ability to handle heavy equipment and machinery. Knowledge of cleaning chemicals and supplies. Familiarity with Safety Data Sheets. Candidate must have own transportation (Federal mileage rates and guidelines apply). Must possess a valid driver's license and maintain current auto insurance. (Motor vehicle report review is part of the hiring process.). Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management. WSH Management has managed senior and multifamily properties since we began operations over 25 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO. Compensation details: 26-27 Hourly Wage PI40c8255c9a0c-8441
04/17/2026
Full time
Job Title: Maintenance Technician Location: Los Angeles, CA 90018 Salary Range: $26.00 - $27.00 Hourly Position Type: Full Time Description The Maintenance Technician plays a key role in maintaining the overall condition of our 128-units scattered throughout a 6 block radius , ensuring that the interior areas are kept in excellent shape. This position requires the ability to manage multiple tasks simultaneously while providing outstanding customer service to residents and team members. No two days are the same, as the nature of the role requires flexibility and adaptability to constant changes. Daily duties may involve completing work orders related to electrical, plumbing, basic HVAC, appliance repairs, and carpentry, as well as preparing units for new residents, performing janitorial tasks. The Maintenance Technician is also on-call for after-hours emergencies. Use of a personal cell phone is required, with a monthly reimbursement provided. What We Offer Pay: $26.00- 27.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM On-call for after-hours emergencies Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Key Responsibilities Inspects property and equipment daily to determine need and extent of service, equipment required, type and number of operation and maintenance personnel needed. Respond to service requests on a first in, first out, (except in the case of an emergency) and in accordance with Fair Housing guidelines. Document to accurately describe work done, parts used, disposition and time spent. Implementation and supervision of Preventative Maintenance program. Review and update quarterly, semi-annual and annual preventative maintenance schedule to include changing HVAC filters, fire detector batteries, other types of safety devices, cleaning gutters, and inspecting for leaks. Completes and submits a monthly property safety inspection report to the Resident Manager. Assist with turnover of apartments as requested by Resident Manager to include duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors. Directs contracted projects to verify adherence to specifications. Purchases and maintain records of building and maintenance supplies, machinery, equipment, and furniture. Utilize safety equipment as applicable (i.e. back support devices, eye protection, gloves, masks, etc.) Compiles records of labor and material cost for operating building and issues cost reports to owner or managing agents. Assembles and analyzes contract bids and submits bids and recommendations to superiors for action. Respond to emergency calls, 24 hours a day, 7 days a week. Overtime may be required. Provide emergency on-call services on a rotating basis with other maintenance staff. Overtime may be required. If you are unavailable for emergency calls at any time due to vacation or any other personal reason, it is required that you plan with the Service Technician at a sister property to be on call for you, and to notify your Supervisor and the Manager of the sister property of the arrangement. Support office staff in efforts of safety and security of the property. Keep Maintenance Shop neat and organized. Maintain company tools, equipment and other items in a satisfactory condition. Meet and be personable and professional with community residents. Effectively assess a situation which may require assistance or specialized equipment and respond appropriately in serious or emergency situations. Communicate effectively with Property Manager daily to ensure all objectives are met and property is up to company standards. Communicate with Property Manager regarding suppliers or vendors to ensure safe and efficient operation of property maintenance. Trouble-shoot and diagnose and correct heating and air conditioning, and appliances problems. Must be able to diagnose and repair equipment or appliances, which are not clearly seen or reached under counters, on ceiling etc. Re-key locks and cut keys. Repair electrical and plumbing problems. Provide carpentry and sheet rock repairs. Fix problem with cleanliness of property including trash and hallways. Assist in monitoring maintenance, inventory, parts, cleaning supplies and placing replacement orders. Can use power machinery properly and safely. Driving to local areas when necessary. Keep cellular telephone on at all times during working hours and while on call Qualifications High School Diploma (or equivalent). Requires a minimum of one 2 year relevant experience or apartment maintenance experience On call and weekend service experience. Effective written and verbal communication skills. Strong customer service, communication and interpersonal skills required. Proven working experience in electrical, plumbing, appliance repairs etc. Ability to handle heavy equipment and machinery. Knowledge of cleaning chemicals and supplies. Familiarity with Safety Data Sheets. Candidate must have own transportation (Federal mileage rates and guidelines apply). Must possess a valid driver's license and maintain current auto insurance. (Motor vehicle report review is part of the hiring process.). Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management. WSH Management has managed senior and multifamily properties since we began operations over 25 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO. Compensation details: 26-27 Hourly Wage PI40c8255c9a0c-8441
Job Title: Community Manager Location: Gilroy, CA 95020 Salary Range: $28.00 - $31.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Seeking an experienced Property Manager to oversee a 104-unit, 100% tax credit multifamily community located in Gilroy. This full-time onsite position includes a two-bedroom apartment unit. The ideal candidate will have prior tax credit (LIHTC) and leasing experience, with strong skills in controlling delinquencies, managing budgets, and supervising site staff. The Property Manager will be responsible for the overall performance of the property within set goals, ensuring compliance with all program requirements while fostering a positive, resident-focused community environment. What We Offer Pay: $28.00-$31.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Housing: 2-bedroom apartment included to live onsite Key ResponsibilitiesFinancial Demonstrate ability to understand financial goals; operate asset in owner's best interest in accordance with the Policies & Procedures Manual Maintain accurate records of all community transactions and submit timely reports (e.g., rent rolls, delinquency reports, move-ins/move-outs Daily review of the property Yardi dashboard. Review all vacant and available units to ensure timely move-ins. Prepare annual budgets and income projections accurately and on time. Ensure all rents and late fees/check charges are collected, posted, and deposited promptly. Generate necessary legal actions/documents in accordance with Landlord/Tenant Law, Fair Housing Laws, and company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance Ensure invoices are accurately processed for approval and payment by Corporate office; manage petty cash and all funds Performs other related duties as assigned. Carries out additional responsibilities as needed to support department and company objectives. Leasing Ensure the property is rented to fullest capacity and lost rent is minimized Utilize the Yardi leasing workflow from initial contact through approval/denial of tenancy and move-in. Utilize marketing strategies to secure prospective residents. Confirm leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather and file information about market competition Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to provide up-to-date and accurate information. Represent the company professionally at all times Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Maintain working knowledge of California landlord/tenant law and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input into the software system accurately and timely. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete, and submitted timely. Ensure compliance with all applicable affordable housing programs Lead emergency team for the community; ensure proper response and handling of all emergencies with staff, residents, and buildings within company guidelines to minimize liabilities (e.g., criminal activity, injuries, fires, floods, freezes Resident Retention Conduct quarterly Resident Meetings Handle resident concerns/requests timely to ensure satisfaction Participate in resident social service programs and/or coordinate resident activities Develop/implement retention programs (resident functions, special promotions, monthly newsletters Ensure distribution of all company/community notices (bad weather, emergency, etc.) Consistently implement policies of the community. Daily review of all emails and respond within 24 hours Personnel Management Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel. Ensure staff efficiency through ongoing training, instruction, counseling, and leadership Plan weekly/daily brief meetings with staff to review schedules, work order status, and assignments. Coordinate maintenance schedule and assignments with the Maintenance Supervisor Administer action plans consistently and timely for performance problems; document appropriately, communicate with supervisor and HR Director, and terminate properly when necessary Provide support to staff to encourage teamwork; lead by example to create a harmonious environment. Ensure all administrative processes involving personnel are handled timely (e.g., performance evaluations, salary reviews, online timekeeping, change of status Maintenance Maintain community appearance and ensure repairs are noted and completed on a timely basis through regular inspections and tours Assure quality and quantity of market-ready apartments Ensure models and market-ready apartments are walked daily; communicate any service-related needs to maintenance. Ensure service request procedures are followed, recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow-up Safety Learn and ensure compliance with all company, local, state, and federal safety rules Ensure unsafe conditions are corrected promptly Direct staff to follow a "safety first" principle. Abilities Ability to make decisions, meet targets, and work under pressure Strong command of the English language, including proper grammar, spelling, and sentence structure Thorough understanding of the English language and ability to communicate effectively with others Strong writing and proofreading skills. Attention to detail in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships A sense of urgency, comfort with ambiguity, drive for results, and ability to remain true to the company's brand and image. Ability to apply principles of logical thinking to define problems, collect data, establish facts, draw valid conclusions, and initiate appropriate action. Effectively convey ideas, images, and goals to a diverse group of personalities. Possess a positive attitude; keep calm and smile under all circumstances. Qualifications College degree preferred. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Minimum 2-3 years as Community Manager of a stabilized Tax Credit property Minimum 2-3 years working in programs permanent supportive housing serving homeless or other special needs populations. Affordable housing experience required. Achieve Fair Housing certification prior to interaction with prospects or residents. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365including Word, Excel, Outlook as well as property management software applications. Knowledge of OSHA laws and regulations. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as thisposition may require some driving for company business. Participate in training to comply with new projects, programs or existing laws. Be able to work evenings and weekends on call as needed. Present self in a neat, clean and professional manner at all times throughout the workday and/or wheneverpresent at the community or representing the community. Comply with expectations as demonstrated in the Employee Handbook. WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. . click apply for full job details
04/17/2026
Full time
Job Title: Community Manager Location: Gilroy, CA 95020 Salary Range: $28.00 - $31.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Seeking an experienced Property Manager to oversee a 104-unit, 100% tax credit multifamily community located in Gilroy. This full-time onsite position includes a two-bedroom apartment unit. The ideal candidate will have prior tax credit (LIHTC) and leasing experience, with strong skills in controlling delinquencies, managing budgets, and supervising site staff. The Property Manager will be responsible for the overall performance of the property within set goals, ensuring compliance with all program requirements while fostering a positive, resident-focused community environment. What We Offer Pay: $28.00-$31.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Housing: 2-bedroom apartment included to live onsite Key ResponsibilitiesFinancial Demonstrate ability to understand financial goals; operate asset in owner's best interest in accordance with the Policies & Procedures Manual Maintain accurate records of all community transactions and submit timely reports (e.g., rent rolls, delinquency reports, move-ins/move-outs Daily review of the property Yardi dashboard. Review all vacant and available units to ensure timely move-ins. Prepare annual budgets and income projections accurately and on time. Ensure all rents and late fees/check charges are collected, posted, and deposited promptly. Generate necessary legal actions/documents in accordance with Landlord/Tenant Law, Fair Housing Laws, and company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance Ensure invoices are accurately processed for approval and payment by Corporate office; manage petty cash and all funds Performs other related duties as assigned. Carries out additional responsibilities as needed to support department and company objectives. Leasing Ensure the property is rented to fullest capacity and lost rent is minimized Utilize the Yardi leasing workflow from initial contact through approval/denial of tenancy and move-in. Utilize marketing strategies to secure prospective residents. Confirm leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather and file information about market competition Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to provide up-to-date and accurate information. Represent the company professionally at all times Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Maintain working knowledge of California landlord/tenant law and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input into the software system accurately and timely. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete, and submitted timely. Ensure compliance with all applicable affordable housing programs Lead emergency team for the community; ensure proper response and handling of all emergencies with staff, residents, and buildings within company guidelines to minimize liabilities (e.g., criminal activity, injuries, fires, floods, freezes Resident Retention Conduct quarterly Resident Meetings Handle resident concerns/requests timely to ensure satisfaction Participate in resident social service programs and/or coordinate resident activities Develop/implement retention programs (resident functions, special promotions, monthly newsletters Ensure distribution of all company/community notices (bad weather, emergency, etc.) Consistently implement policies of the community. Daily review of all emails and respond within 24 hours Personnel Management Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel. Ensure staff efficiency through ongoing training, instruction, counseling, and leadership Plan weekly/daily brief meetings with staff to review schedules, work order status, and assignments. Coordinate maintenance schedule and assignments with the Maintenance Supervisor Administer action plans consistently and timely for performance problems; document appropriately, communicate with supervisor and HR Director, and terminate properly when necessary Provide support to staff to encourage teamwork; lead by example to create a harmonious environment. Ensure all administrative processes involving personnel are handled timely (e.g., performance evaluations, salary reviews, online timekeeping, change of status Maintenance Maintain community appearance and ensure repairs are noted and completed on a timely basis through regular inspections and tours Assure quality and quantity of market-ready apartments Ensure models and market-ready apartments are walked daily; communicate any service-related needs to maintenance. Ensure service request procedures are followed, recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow-up Safety Learn and ensure compliance with all company, local, state, and federal safety rules Ensure unsafe conditions are corrected promptly Direct staff to follow a "safety first" principle. Abilities Ability to make decisions, meet targets, and work under pressure Strong command of the English language, including proper grammar, spelling, and sentence structure Thorough understanding of the English language and ability to communicate effectively with others Strong writing and proofreading skills. Attention to detail in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships A sense of urgency, comfort with ambiguity, drive for results, and ability to remain true to the company's brand and image. Ability to apply principles of logical thinking to define problems, collect data, establish facts, draw valid conclusions, and initiate appropriate action. Effectively convey ideas, images, and goals to a diverse group of personalities. Possess a positive attitude; keep calm and smile under all circumstances. Qualifications College degree preferred. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Minimum 2-3 years as Community Manager of a stabilized Tax Credit property Minimum 2-3 years working in programs permanent supportive housing serving homeless or other special needs populations. Affordable housing experience required. Achieve Fair Housing certification prior to interaction with prospects or residents. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365including Word, Excel, Outlook as well as property management software applications. Knowledge of OSHA laws and regulations. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as thisposition may require some driving for company business. Participate in training to comply with new projects, programs or existing laws. Be able to work evenings and weekends on call as needed. Present self in a neat, clean and professional manner at all times throughout the workday and/or wheneverpresent at the community or representing the community. Comply with expectations as demonstrated in the Employee Handbook. WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. . click apply for full job details
Job Title: Assistant Manager Location: San Clemente, CA 92672 Salary Range: $23.00 - $24.00 Hourly Position Type: Full Time Description Position Overview The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. What We Offer Pay: $23.00-$24.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM. Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Key Responsibilities Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain according to established procedures. Demonstrate community and apartment/model and apply product knowledge to client's needs by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. Monitor renewals. Distribute and follow-up on renewal notices. Assist in monitoring advertising effectiveness. Distribute all company or community-issued notices. Represent the company in a professional manner at all the times. Operate computers programmed with accounting software to record, store and analyze information. Understand the lease agreement and application. Accept rental payments and post rents to the computer. Comply with federal, state and company policies, procedures and regulations. Record monies collected and prepare bank deposit slips on an on-going basis. Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. Ensure that all invoices received are approved, entered and paid within a timely manner. Access computerized financial information to resolve vendor and payment disputes. Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. Prepare statement of accounting notices for past residents. Provide accounting support to Property Managers. Assist in lease transactions by typing leases, gathering applicant's history and credit approvals. Assist with maintaining compliance with all applicable Affordable Housing programs. Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and community guidelines. Provide general clerical assistance to community office Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. Maintain open communication with Property Manager and Maintenance Technician. Contribute to cleanliness and curb appeal of the community on continuing basis. Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. Enforce policies of the community. Advise residents of referral concessions (if permitted). Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. Distribute newsletters, pamphlets, flyers, etc. Assist in conducting market surveys and shop competitive communities. Learn and ensure compliance with all company, local, state and federal safety rules. Daily review of all emails and respond as necessary within 24 hours. Ensures that unsafe conditions are corrected in a timely manner. Abilities Must possess a positive attitude and the ability to smile under all circumstances. Participate in training in order to comply with new or existing laws. Ability to work a flexible schedule, including evenings and weekends. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Neat, clean, professional at all times throughout the workday and/or whenever present at the community. Comply with expectations as demonstrated in the employee handbook. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Qualifications High School Diploma or equivalent required; some college preferred. A minimum one-year experience in a customer service related industry and one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred. Must possess strong attention to detail and sales ability. National Apartment Leasing Professional (NALP) preferred. Fair Housing Certification, willingness to obtain prior to interacting with prospective residents. OSHA laws and regulations, willingness to obtain within six months. Demonstrate an ability to support and contribute to community team. Demonstrate strong oral and written communication skills. Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and community software. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO. Compensation details: 23-24 Hourly Wage PI276a10b0eba9-3997
04/16/2026
Full time
Job Title: Assistant Manager Location: San Clemente, CA 92672 Salary Range: $23.00 - $24.00 Hourly Position Type: Full Time Description Position Overview The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. What We Offer Pay: $23.00-$24.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM. Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Key Responsibilities Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain according to established procedures. Demonstrate community and apartment/model and apply product knowledge to client's needs by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. Monitor renewals. Distribute and follow-up on renewal notices. Assist in monitoring advertising effectiveness. Distribute all company or community-issued notices. Represent the company in a professional manner at all the times. Operate computers programmed with accounting software to record, store and analyze information. Understand the lease agreement and application. Accept rental payments and post rents to the computer. Comply with federal, state and company policies, procedures and regulations. Record monies collected and prepare bank deposit slips on an on-going basis. Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. Ensure that all invoices received are approved, entered and paid within a timely manner. Access computerized financial information to resolve vendor and payment disputes. Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. Prepare statement of accounting notices for past residents. Provide accounting support to Property Managers. Assist in lease transactions by typing leases, gathering applicant's history and credit approvals. Assist with maintaining compliance with all applicable Affordable Housing programs. Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and community guidelines. Provide general clerical assistance to community office Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. Maintain open communication with Property Manager and Maintenance Technician. Contribute to cleanliness and curb appeal of the community on continuing basis. Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. Enforce policies of the community. Advise residents of referral concessions (if permitted). Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. Distribute newsletters, pamphlets, flyers, etc. Assist in conducting market surveys and shop competitive communities. Learn and ensure compliance with all company, local, state and federal safety rules. Daily review of all emails and respond as necessary within 24 hours. Ensures that unsafe conditions are corrected in a timely manner. Abilities Must possess a positive attitude and the ability to smile under all circumstances. Participate in training in order to comply with new or existing laws. Ability to work a flexible schedule, including evenings and weekends. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Neat, clean, professional at all times throughout the workday and/or whenever present at the community. Comply with expectations as demonstrated in the employee handbook. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Qualifications High School Diploma or equivalent required; some college preferred. A minimum one-year experience in a customer service related industry and one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred. Must possess strong attention to detail and sales ability. National Apartment Leasing Professional (NALP) preferred. Fair Housing Certification, willingness to obtain prior to interacting with prospective residents. OSHA laws and regulations, willingness to obtain within six months. Demonstrate an ability to support and contribute to community team. Demonstrate strong oral and written communication skills. Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and community software. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO. Compensation details: 23-24 Hourly Wage PI276a10b0eba9-3997
Job Title: Maintenance Technician-Porter Location: San Pedro, CA 90731; Carson, CA 90745 Salary Range: $26.00 - $27.00 Hourly Position Type: Full Time Job Shift: Any Description Position Overview The Maintenance Technician (Porter) will oversee and perform maintenance duties for two residential communities : Pacific Arts in San Pedro (49 units) - Monday, Wednesday, Friday Carson Arts in Carson (46 units) - Tuesday, Thursday Travel between properties is required , and you must be available to respond to maintenance emergencies at either location as needed. Daily responsibilities include completing work orders related to electrical, plumbing, basic HVAC, appliance repairs, exterior maintenance, and general building upkeep. The position also ensures the overall cleanliness, safety, and appearance of both properties. The ideal candidate can manage multiple tasks efficiently, work independently, and consistently provide excellent customer service when interacting with residents, staff, and vendors. What We Offer Competitive pay: $26.00-$27.00 per hour Full-time schedule: 40 hours per week Medical, Dental, Vision, Life Insurance 401(k) with employer match Paid vacation and 15 paid company holidays On-call pay for after-hours emergencies Opportunities for growth and advancement Key Responsibilities Inspect property and equipment daily; determine maintenance needs Respond to service requests promptly and professionally, following Fair Housing guidelines Implement and supervise preventative maintenance programs Review and update maintenance schedules (HVAC filters, fire detector batteries, gutters, leaks) Submit monthly property safety inspection reports Assist with apartment turnovers, repairs, and renovations Direct and verify contracted projects for compliance Maintain records of supplies, equipment, and costs Utilize safety equipment and follow safety protocols Respond to emergency calls 24/7 on a rotating basis Communicate effectively with Property Managers, residents, and vendors Maintain organized maintenance shop and company tools Troubleshoot and repair HVAC, appliances, electrical, plumbing, carpentry, and sheetrock issues Re-key locks and cut keys Perform janitorial tasks as needed to maintain property cleanliness Monitor inventory and order supplies Operate power machinery safely Drive between properties and local areas as necessary Keep cell phone on during working hours and while on call Review and respond to emails daily within 24 hours Perform other related duties as assigned Remain flexible regarding work location and availability Abilities Prioritize multiple projects while meeting deadlines Strong communication and negotiation skills; build vendor relationships Analytical skills for problem-solving and issue resolution Ability to explain technical issues to non-technical staff Professional interpersonal skills and attention to detail Proficiency in English for effective communication Computer skills: Microsoft Office Suite, Outlook, Yardi (preferred) Ability to work evenings, weekends, and holidays as needed Present a neat, clean, and professional appearance at all times Qualifications High School Diploma or equivalent 1-2 years of experience in apartment maintenance, multi-community operations, hotel/motel maintenance, facilities management, construction, or handyman work Valid Driver's License, reliable transportation, and current auto insurance (travel between properties required) Ability to respond to after-hours and weekend emergencies Must pass background and drug screening (a conviction will not automatically disqualify you) About Us WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO. Compensation details: 26-27 Hourly Wage PI437e5b5-
04/14/2026
Full time
Job Title: Maintenance Technician-Porter Location: San Pedro, CA 90731; Carson, CA 90745 Salary Range: $26.00 - $27.00 Hourly Position Type: Full Time Job Shift: Any Description Position Overview The Maintenance Technician (Porter) will oversee and perform maintenance duties for two residential communities : Pacific Arts in San Pedro (49 units) - Monday, Wednesday, Friday Carson Arts in Carson (46 units) - Tuesday, Thursday Travel between properties is required , and you must be available to respond to maintenance emergencies at either location as needed. Daily responsibilities include completing work orders related to electrical, plumbing, basic HVAC, appliance repairs, exterior maintenance, and general building upkeep. The position also ensures the overall cleanliness, safety, and appearance of both properties. The ideal candidate can manage multiple tasks efficiently, work independently, and consistently provide excellent customer service when interacting with residents, staff, and vendors. What We Offer Competitive pay: $26.00-$27.00 per hour Full-time schedule: 40 hours per week Medical, Dental, Vision, Life Insurance 401(k) with employer match Paid vacation and 15 paid company holidays On-call pay for after-hours emergencies Opportunities for growth and advancement Key Responsibilities Inspect property and equipment daily; determine maintenance needs Respond to service requests promptly and professionally, following Fair Housing guidelines Implement and supervise preventative maintenance programs Review and update maintenance schedules (HVAC filters, fire detector batteries, gutters, leaks) Submit monthly property safety inspection reports Assist with apartment turnovers, repairs, and renovations Direct and verify contracted projects for compliance Maintain records of supplies, equipment, and costs Utilize safety equipment and follow safety protocols Respond to emergency calls 24/7 on a rotating basis Communicate effectively with Property Managers, residents, and vendors Maintain organized maintenance shop and company tools Troubleshoot and repair HVAC, appliances, electrical, plumbing, carpentry, and sheetrock issues Re-key locks and cut keys Perform janitorial tasks as needed to maintain property cleanliness Monitor inventory and order supplies Operate power machinery safely Drive between properties and local areas as necessary Keep cell phone on during working hours and while on call Review and respond to emails daily within 24 hours Perform other related duties as assigned Remain flexible regarding work location and availability Abilities Prioritize multiple projects while meeting deadlines Strong communication and negotiation skills; build vendor relationships Analytical skills for problem-solving and issue resolution Ability to explain technical issues to non-technical staff Professional interpersonal skills and attention to detail Proficiency in English for effective communication Computer skills: Microsoft Office Suite, Outlook, Yardi (preferred) Ability to work evenings, weekends, and holidays as needed Present a neat, clean, and professional appearance at all times Qualifications High School Diploma or equivalent 1-2 years of experience in apartment maintenance, multi-community operations, hotel/motel maintenance, facilities management, construction, or handyman work Valid Driver's License, reliable transportation, and current auto insurance (travel between properties required) Ability to respond to after-hours and weekend emergencies Must pass background and drug screening (a conviction will not automatically disqualify you) About Us WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO. Compensation details: 26-27 Hourly Wage PI437e5b5-
Job Title: Community Manager Location: Gilroy, CA 95020 Salary Range: $28.00 - $31.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Seeking an experienced Property Manager to oversee a 104-unit, 100% tax credit multifamily community located in Gilroy. This full-time onsite position includes a two-bedroom apartment unit. The ideal candidate will have prior tax credit (LIHTC) and leasing experience, with strong skills in controlling delinquencies, managing budgets, and supervising site staff. The Property Manager will be responsible for the overall performance of the property within set goals, ensuring compliance with all program requirements while fostering a positive, resident-focused community environment. What We Offer Pay: $28.00-$31.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Housing: 2-bedroom apartment included to live onsite Key Responsibilities Financial Demonstrate ability to understand financial goals; operate asset in owner's best interest in accordance with the Policies & Procedures Manual. Maintain accurate records of all community transactions and submit timely reports (e.g., rent rolls, delinquency reports, move-ins/move-outs). Daily review of the property Yardi dashboard. Review all vacant and available units to ensure timely move-ins. Prepare annual budgets and income projections accurately and on time. Ensure all rents and late fees/check charges are collected, posted, and deposited promptly. Generate necessary legal actions/documents in accordance with Landlord/Tenant Law, Fair Housing Laws, and company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance. Ensure invoices are accurately processed for approval and payment by Corporate office; manage petty cash and all funds. Performs other related duties as assigned. Carries out additional responsibilities as needed to support department and company objectives. Leasing Ensure the property is rented to fullest capacity and lost rent is minimized. Utilize the Yardi leasing workflow from initial contact through approval/denial of tenancy and move-in. Utilize marketing strategies to secure prospective residents. Confirm leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather and file information about market competition. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to provide up-to-date and accurate information. Represent the company professionally at all times. Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Maintain working knowledge of California landlord/tenant law and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input into the software system accurately and timely. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete, and submitted timely. Ensure compliance with all applicable affordable housing programs. Lead emergency team for the community; ensure proper response and handling of all emergencies with staff, residents, and buildings within company guidelines to minimize liabilities (e.g., criminal activity, injuries, fires, floods, freezes). Resident Retention: Conduct quarterly Resident Meetings Handle resident concerns/requests timely to ensure satisfaction Participate in resident social service programs and/or coordinate resident activities Develop/implement retention programs (resident functions, special promotions, monthly newsletters) Ensure distribution of all company/community notices (bad weather, emergency, etc.) Consistently implement policies of the community. Daily review of all emails and respond within 24 hours. Personnel Management Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel. Ensure staff efficiency through ongoing training, instruction, counseling, and leadership. Plan weekly/daily brief meetings with staff to review schedules, work order status, and assignments. Coordinate maintenance schedule and assignments with the Maintenance Supervisor. Administer action plans consistently and timely for performance problems; document appropriately, communicate with supervisor and HR Director, and terminate properly when necessary. Provide support to staff to encourage teamwork; lead by example to create a harmonious environment. Ensure all administrative processes involving personnel are handled timely (e.g., performance evaluations, salary reviews, online timekeeping, change of status). Maintenance Maintain community appearance and ensure repairs are noted and completed on a timely basis through regular inspections and tours. Assure quality and quantity of market-ready apartments. Ensure models and market-ready apartments are walked daily; communicate any service-related needs to maintenance. Ensure service request procedures are followed, recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow-up. Safety Learn and ensure compliance with all company, local, state, and federal safety rules. Ensure unsafe conditions are corrected promptly. Direct staff to follow a "safety first" principle. Abilities Ability to make decisions, meet targets, and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to detail in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results, and ability to remain true to the company's brand and image. Ability to apply principles of logical thinking to define problems, collect data, establish facts, draw valid conclusions, and initiate appropriate action. Effectively convey ideas, images, and goals to a diverse group of personalities. Possess a positive attitude; keep calm and smile under all circumstances. Qualifications College degree preferred. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Minimum 2-3 years as Community Manager of a stabilized Tax Credit property Minimum 2-3 years working in programs permanent supportive housing serving homeless or other special needs populations. Affordable housing experience required. Achieve Fair Housing certification prior to interaction with prospects or residents. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365including Word, Excel, Outlook as well as property management software applications. Knowledge of OSHA laws and regulations. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as thisposition may require some driving for company business. Participate in training to comply with new projects, programs or existing laws. Be able to work evenings and weekends on call as needed. Present self in a neat, clean and professional manner at all times throughout the workday and/or wheneverpresent at the community or representing the community. Comply with expectations as demonstrated in the Employee Handbook. WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed . click apply for full job details
04/10/2026
Full time
Job Title: Community Manager Location: Gilroy, CA 95020 Salary Range: $28.00 - $31.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Seeking an experienced Property Manager to oversee a 104-unit, 100% tax credit multifamily community located in Gilroy. This full-time onsite position includes a two-bedroom apartment unit. The ideal candidate will have prior tax credit (LIHTC) and leasing experience, with strong skills in controlling delinquencies, managing budgets, and supervising site staff. The Property Manager will be responsible for the overall performance of the property within set goals, ensuring compliance with all program requirements while fostering a positive, resident-focused community environment. What We Offer Pay: $28.00-$31.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Housing: 2-bedroom apartment included to live onsite Key Responsibilities Financial Demonstrate ability to understand financial goals; operate asset in owner's best interest in accordance with the Policies & Procedures Manual. Maintain accurate records of all community transactions and submit timely reports (e.g., rent rolls, delinquency reports, move-ins/move-outs). Daily review of the property Yardi dashboard. Review all vacant and available units to ensure timely move-ins. Prepare annual budgets and income projections accurately and on time. Ensure all rents and late fees/check charges are collected, posted, and deposited promptly. Generate necessary legal actions/documents in accordance with Landlord/Tenant Law, Fair Housing Laws, and company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance. Ensure invoices are accurately processed for approval and payment by Corporate office; manage petty cash and all funds. Performs other related duties as assigned. Carries out additional responsibilities as needed to support department and company objectives. Leasing Ensure the property is rented to fullest capacity and lost rent is minimized. Utilize the Yardi leasing workflow from initial contact through approval/denial of tenancy and move-in. Utilize marketing strategies to secure prospective residents. Confirm leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather and file information about market competition. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to provide up-to-date and accurate information. Represent the company professionally at all times. Administrative Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Maintain working knowledge of California landlord/tenant law and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input into the software system accurately and timely. Ensure current resident files are properly maintained and in required order. Ensure all administrative paperwork is accurate, complete, and submitted timely. Ensure compliance with all applicable affordable housing programs. Lead emergency team for the community; ensure proper response and handling of all emergencies with staff, residents, and buildings within company guidelines to minimize liabilities (e.g., criminal activity, injuries, fires, floods, freezes). Resident Retention: Conduct quarterly Resident Meetings Handle resident concerns/requests timely to ensure satisfaction Participate in resident social service programs and/or coordinate resident activities Develop/implement retention programs (resident functions, special promotions, monthly newsletters) Ensure distribution of all company/community notices (bad weather, emergency, etc.) Consistently implement policies of the community. Daily review of all emails and respond within 24 hours. Personnel Management Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel. Ensure staff efficiency through ongoing training, instruction, counseling, and leadership. Plan weekly/daily brief meetings with staff to review schedules, work order status, and assignments. Coordinate maintenance schedule and assignments with the Maintenance Supervisor. Administer action plans consistently and timely for performance problems; document appropriately, communicate with supervisor and HR Director, and terminate properly when necessary. Provide support to staff to encourage teamwork; lead by example to create a harmonious environment. Ensure all administrative processes involving personnel are handled timely (e.g., performance evaluations, salary reviews, online timekeeping, change of status). Maintenance Maintain community appearance and ensure repairs are noted and completed on a timely basis through regular inspections and tours. Assure quality and quantity of market-ready apartments. Ensure models and market-ready apartments are walked daily; communicate any service-related needs to maintenance. Ensure service request procedures are followed, recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow-up. Safety Learn and ensure compliance with all company, local, state, and federal safety rules. Ensure unsafe conditions are corrected promptly. Direct staff to follow a "safety first" principle. Abilities Ability to make decisions, meet targets, and work under pressure. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Attention to detail in all aspects of job performance. Effectively prioritize multiple projects simultaneously while meeting deadlines. Demonstrated managerial and leadership skills. Strong communication and negotiating skills; ability to build and maintain strong vendor relationships. A sense of urgency, comfort with ambiguity, drive for results, and ability to remain true to the company's brand and image. Ability to apply principles of logical thinking to define problems, collect data, establish facts, draw valid conclusions, and initiate appropriate action. Effectively convey ideas, images, and goals to a diverse group of personalities. Possess a positive attitude; keep calm and smile under all circumstances. Qualifications College degree preferred. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Minimum 2-3 years as Community Manager of a stabilized Tax Credit property Minimum 2-3 years working in programs permanent supportive housing serving homeless or other special needs populations. Affordable housing experience required. Achieve Fair Housing certification prior to interaction with prospects or residents. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365including Word, Excel, Outlook as well as property management software applications. Knowledge of OSHA laws and regulations. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as thisposition may require some driving for company business. Participate in training to comply with new projects, programs or existing laws. Be able to work evenings and weekends on call as needed. Present self in a neat, clean and professional manner at all times throughout the workday and/or wheneverpresent at the community or representing the community. Comply with expectations as demonstrated in the Employee Handbook. WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed . click apply for full job details
Job Title: Maintenance Technician Location: Los Angeles, CA 90012 Salary Range: $24.00 - $25.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview The Maintenance Technician plays a vital role in maintaining the condition and appearance of our 122-unit Metro Chinatown Senior Lofts in Los Angeles, CA , ensuring that all interior and exterior areas remain in excellent shape. Responsibilities include performing maintenance tasks that preserve the buildings, fixtures, and resident spaces. This role requires strong customer service skills, the ability to manage multiple tasks, and adaptability to changing priorities. Daily duties include completing work orders involving electrical, plumbing, basic HVAC, appliance repair, and carpentry ; preparing units for new residents; performing janitorial tasks; and maintaining common areas and the leasing office. The technician also participates in an on-call rotation for after-hours emergencies and may occasionally assist at nearby sister properties. Use of a personal cell phone is required, with a monthly reimbursement provided. What We Offer Competitive pay: $24.00-$25.00 per hour Full-time schedule: Monday-Friday, 8:00 AM-5:00 PM onsite On-call for after-hours emergencies Medical, Dental, Vision, Life Insurance 401(k) with employer match Paid vacation and 15 paid company holidays Key Responsibilities Inspect property and equipment daily to determine maintenance needs Respond to service requests promptly and professionally, following Fair Housing guidelines Document work performed, parts used, disposition, and time spent Implement and supervise preventative maintenance programs Review and update maintenance schedules (HVAC filters, fire detector batteries, gutters, leaks) Submit monthly property safety inspection reports Assist with apartment turnovers, repairs, and renovations Obtain bids for additional work from outside contractors Direct and verify contracted projects for compliance Purchase and maintain records of building and maintenance supplies, machinery, and equipment Utilize safety equipment and follow safety protocols Compile records of labor and material costs; issue cost reports Assemble and analyze contract bids; submit recommendations Respond to emergency calls 24/7 on a rotating basis Coordinate on-call coverage when unavailable; notify supervisor and sister property manager Support office staff in efforts to maintain safety and security Keep maintenance shop neat and organized; maintain company tools and equipment Meet and interact professionally with community residents Assess situations requiring assistance or specialized equipment and respond appropriately Communicate effectively with Property Manager daily to ensure objectives are met Troubleshoot and repair HVAC, appliances, electrical, plumbing, carpentry, and sheetrock issues Re-key locks and cut keys Perform janitorial tasks to maintain property cleanliness Monitor inventory and order supplies as needed Operate power machinery safely Drive to local areas when necessary Keep cell phone on during working hours and while on call Know property rules and regulations; report non-compliance Review and respond to emails daily within 24 hours Perform other related duties as assigned Remain flexible regarding work location and availability Know property rules and regulations and inform Property Manager of non-compliance. Is not authorized to sign any forms, applications or any documents on behalf of WSH Management Company or WSH Partnership or any affiliated companies. Assist in keeping premises of apartment community in clean and orderly condition by performing some janitorial tasks as requested. Daily review of all emails and respond as necessary within 24 hours. Performs other reasonable duties as assigned. Qualifications High School Diploma or equivalent. 1-2 years' relevant experience in apartment maintenance, multi community, hotel/motel, facilities management, construction or handyman. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. Possess proficiency of the English language, including the ability to understand and communicate effectively with other employees, customers and vendors who only speak English as necessary to perform essential job duties. About Us WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO. Compensation details: 24-25 Hourly Wage PIfffdda98ae36-5639
04/04/2026
Full time
Job Title: Maintenance Technician Location: Los Angeles, CA 90012 Salary Range: $24.00 - $25.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview The Maintenance Technician plays a vital role in maintaining the condition and appearance of our 122-unit Metro Chinatown Senior Lofts in Los Angeles, CA , ensuring that all interior and exterior areas remain in excellent shape. Responsibilities include performing maintenance tasks that preserve the buildings, fixtures, and resident spaces. This role requires strong customer service skills, the ability to manage multiple tasks, and adaptability to changing priorities. Daily duties include completing work orders involving electrical, plumbing, basic HVAC, appliance repair, and carpentry ; preparing units for new residents; performing janitorial tasks; and maintaining common areas and the leasing office. The technician also participates in an on-call rotation for after-hours emergencies and may occasionally assist at nearby sister properties. Use of a personal cell phone is required, with a monthly reimbursement provided. What We Offer Competitive pay: $24.00-$25.00 per hour Full-time schedule: Monday-Friday, 8:00 AM-5:00 PM onsite On-call for after-hours emergencies Medical, Dental, Vision, Life Insurance 401(k) with employer match Paid vacation and 15 paid company holidays Key Responsibilities Inspect property and equipment daily to determine maintenance needs Respond to service requests promptly and professionally, following Fair Housing guidelines Document work performed, parts used, disposition, and time spent Implement and supervise preventative maintenance programs Review and update maintenance schedules (HVAC filters, fire detector batteries, gutters, leaks) Submit monthly property safety inspection reports Assist with apartment turnovers, repairs, and renovations Obtain bids for additional work from outside contractors Direct and verify contracted projects for compliance Purchase and maintain records of building and maintenance supplies, machinery, and equipment Utilize safety equipment and follow safety protocols Compile records of labor and material costs; issue cost reports Assemble and analyze contract bids; submit recommendations Respond to emergency calls 24/7 on a rotating basis Coordinate on-call coverage when unavailable; notify supervisor and sister property manager Support office staff in efforts to maintain safety and security Keep maintenance shop neat and organized; maintain company tools and equipment Meet and interact professionally with community residents Assess situations requiring assistance or specialized equipment and respond appropriately Communicate effectively with Property Manager daily to ensure objectives are met Troubleshoot and repair HVAC, appliances, electrical, plumbing, carpentry, and sheetrock issues Re-key locks and cut keys Perform janitorial tasks to maintain property cleanliness Monitor inventory and order supplies as needed Operate power machinery safely Drive to local areas when necessary Keep cell phone on during working hours and while on call Know property rules and regulations; report non-compliance Review and respond to emails daily within 24 hours Perform other related duties as assigned Remain flexible regarding work location and availability Know property rules and regulations and inform Property Manager of non-compliance. Is not authorized to sign any forms, applications or any documents on behalf of WSH Management Company or WSH Partnership or any affiliated companies. Assist in keeping premises of apartment community in clean and orderly condition by performing some janitorial tasks as requested. Daily review of all emails and respond as necessary within 24 hours. Performs other reasonable duties as assigned. Qualifications High School Diploma or equivalent. 1-2 years' relevant experience in apartment maintenance, multi community, hotel/motel, facilities management, construction or handyman. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. Possess proficiency of the English language, including the ability to understand and communicate effectively with other employees, customers and vendors who only speak English as necessary to perform essential job duties. About Us WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO. Compensation details: 24-25 Hourly Wage PIfffdda98ae36-5639
Job Title: Lease Up Specialist Location: Irvine, CA 92612 Salary Range: $26.00 - $28.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Los Angeles & Orange Counties WSH Management is seeking an experienced Lease-Up Specialist to support the lease-up of new affordable housing communities across Los Angeles and Orange Counties. This is a full-time, multi-site role requiring regular travel between assigned communities based on business needs. This position plays a critical role in achieving occupancy goals by leading lease-up activity, coordinating with Compliance, and supporting on-site leasing teams to ensure applications, certifications, and move-ins are completed accurately and on schedule. The ideal candidate thrives in fast-paced environments, adapts quickly, and is passionate about helping families secure quality, affordable housing. What We Offer Pay: $26.00 - $28.00 per hour, commensurate with experience Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM Benefits: Medical, Dental, Vision Time Off: Paid Time Off and Holiday Pay Additional: 401(k) with match Key Responsibilities • Provide lease-up leadership and on-site support at multiple WSH Management communities, including temporary or short-term assignments, as directed by management. • Take ownership of the leasing process from interest list through move-in, ensuring files are complete, accurate, and compliant. • Guide and support on-site leasing teams by setting daily priorities, move-in targets, and performance expectations. • Manage application intake, income certifications, and leasing documentation through Yardi Voyager and Rent Café Affordable. • Partner closely with the Compliance Department to ensure timely file submissions, approvals, and move-in readiness. • Track daily leasing activity and occupancy progress; proactively address delays or barriers to move-ins. • Respond promptly to applicant inquiries and maintain consistent, professional communication throughout the leasing process. • Ensure Fair Housing compliance and adherence to all company policies and procedures. Qualifications • Proven experience supporting or leading lease-ups within affordable housing communities. • Strong working knowledge of LIHTC compliance, income qualification, and file review requirements. • Proficiency with Yardi Voyager; Rent Café Affordable experience preferred. • Experience partnering with Compliance teams to achieve timely approvals and move-ins. • Excellent organizational, communication, and time management skills. • Ability to manage multiple priorities, meet deadlines, and adapt to changing leasing needs. • Demonstrated professionalism, urgency, and accountability. Transportation Requirements • Valid driver's license with a clean driving record • Reliable personal transportation and proof of insurance • Ability to travel between multiple properties during scheduled work hours About WSH Management For over 25 years, WSH Management has specialized in managing senior and multi-family communities throughout California. We proudly manage more than 80 affordable and market-rate properties and are supported by a mission-driven team of over 200 employees committed to excellence, compliance, and resident service. Equal Opportunity Employer WSH Management is an Equal Opportunity Employer and a drug-free workplace. We provide equal employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by law. Reasonable accommodations are available during the hiring process. Compensation details: 26-28 Hourly Wage PI06ee19039dbe-5645
04/03/2026
Full time
Job Title: Lease Up Specialist Location: Irvine, CA 92612 Salary Range: $26.00 - $28.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Los Angeles & Orange Counties WSH Management is seeking an experienced Lease-Up Specialist to support the lease-up of new affordable housing communities across Los Angeles and Orange Counties. This is a full-time, multi-site role requiring regular travel between assigned communities based on business needs. This position plays a critical role in achieving occupancy goals by leading lease-up activity, coordinating with Compliance, and supporting on-site leasing teams to ensure applications, certifications, and move-ins are completed accurately and on schedule. The ideal candidate thrives in fast-paced environments, adapts quickly, and is passionate about helping families secure quality, affordable housing. What We Offer Pay: $26.00 - $28.00 per hour, commensurate with experience Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM Benefits: Medical, Dental, Vision Time Off: Paid Time Off and Holiday Pay Additional: 401(k) with match Key Responsibilities • Provide lease-up leadership and on-site support at multiple WSH Management communities, including temporary or short-term assignments, as directed by management. • Take ownership of the leasing process from interest list through move-in, ensuring files are complete, accurate, and compliant. • Guide and support on-site leasing teams by setting daily priorities, move-in targets, and performance expectations. • Manage application intake, income certifications, and leasing documentation through Yardi Voyager and Rent Café Affordable. • Partner closely with the Compliance Department to ensure timely file submissions, approvals, and move-in readiness. • Track daily leasing activity and occupancy progress; proactively address delays or barriers to move-ins. • Respond promptly to applicant inquiries and maintain consistent, professional communication throughout the leasing process. • Ensure Fair Housing compliance and adherence to all company policies and procedures. Qualifications • Proven experience supporting or leading lease-ups within affordable housing communities. • Strong working knowledge of LIHTC compliance, income qualification, and file review requirements. • Proficiency with Yardi Voyager; Rent Café Affordable experience preferred. • Experience partnering with Compliance teams to achieve timely approvals and move-ins. • Excellent organizational, communication, and time management skills. • Ability to manage multiple priorities, meet deadlines, and adapt to changing leasing needs. • Demonstrated professionalism, urgency, and accountability. Transportation Requirements • Valid driver's license with a clean driving record • Reliable personal transportation and proof of insurance • Ability to travel between multiple properties during scheduled work hours About WSH Management For over 25 years, WSH Management has specialized in managing senior and multi-family communities throughout California. We proudly manage more than 80 affordable and market-rate properties and are supported by a mission-driven team of over 200 employees committed to excellence, compliance, and resident service. Equal Opportunity Employer WSH Management is an Equal Opportunity Employer and a drug-free workplace. We provide equal employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by law. Reasonable accommodations are available during the hiring process. Compensation details: 26-28 Hourly Wage PI06ee19039dbe-5645
Job Title: Leasing Specialist Location: Woodland Hills, CA 91367 Salary Range: $23.00 - $24.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. What We Offer Pay: $23.00-$24.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM . Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Key Responsibilities Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain according to established procedures. Inspect models and available "market ready", communicate related service needs to Property Manager. Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status. Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. Assist in monitoring renewals. Distribute and follow-up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Represent the company in a professional manner at all the times. Accept rental payments and give immediately to Assistant Community Manager. Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures. Maintain current resident files. Maintain and record daily inspections for the community. Distribute all company or community-issued notices. Maintain accurate monthly commission records on leases and renewals for bonus purposes. Assist management team with other various tasks as required. Consistently implement policies of the community. Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. Maintain open communication with Property Manager and Maintenance Supervisor. Contribute to cleanliness and curb appeal of the community on continuing basis. Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. Participate in outreach marketing activities on a regular basis to obtain prospective residents. Advise residents of referral concessions (if permitted). Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. Distribute newsletters, pamphlets, flyers, etc. Conduct market surveys and shop competitive communities Abilities • Demonstrate an ability to support and contribute to community team. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Must possess a positive attitude and the ability to smile under all circumstances. • Participate in training in order to comply with new or existing laws. • Ability to work a flexible schedule, including evenings and weekends. • Neat, clean, professional at all times throughout the workday and/or whenever present at the community. • Comply with expectations as demonstrated in the employee handbook. • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem Qualifications High School Diploma or equivalent. 2 years relevant experience Fair Housing Certification, willingness to obtain prior to interacting with prospective residents. Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software Compensation details: 23-24 Hourly Wage PIf8094c0742c5-5642
04/03/2026
Full time
Job Title: Leasing Specialist Location: Woodland Hills, CA 91367 Salary Range: $23.00 - $24.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. What We Offer Pay: $23.00-$24.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM . Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Key Responsibilities Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain according to established procedures. Inspect models and available "market ready", communicate related service needs to Property Manager. Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status. Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. Assist in monitoring renewals. Distribute and follow-up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Represent the company in a professional manner at all the times. Accept rental payments and give immediately to Assistant Community Manager. Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures. Maintain current resident files. Maintain and record daily inspections for the community. Distribute all company or community-issued notices. Maintain accurate monthly commission records on leases and renewals for bonus purposes. Assist management team with other various tasks as required. Consistently implement policies of the community. Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. Maintain open communication with Property Manager and Maintenance Supervisor. Contribute to cleanliness and curb appeal of the community on continuing basis. Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. Participate in outreach marketing activities on a regular basis to obtain prospective residents. Advise residents of referral concessions (if permitted). Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. Distribute newsletters, pamphlets, flyers, etc. Conduct market surveys and shop competitive communities Abilities • Demonstrate an ability to support and contribute to community team. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Must possess a positive attitude and the ability to smile under all circumstances. • Participate in training in order to comply with new or existing laws. • Ability to work a flexible schedule, including evenings and weekends. • Neat, clean, professional at all times throughout the workday and/or whenever present at the community. • Comply with expectations as demonstrated in the employee handbook. • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem Qualifications High School Diploma or equivalent. 2 years relevant experience Fair Housing Certification, willingness to obtain prior to interacting with prospective residents. Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software Compensation details: 23-24 Hourly Wage PIf8094c0742c5-5642
Job Title: Assistant Manager Location: Van Nuys, CA 91406 Salary Range: $21.00 - $23.00 Hourly Position Type: Full Time Description Position Overview The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. What We Offer Pay: $21.00-$23.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM. Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Key Responsibilities Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain according to established procedures. Demonstrate community and apartment/model and apply product knowledge to client's needs by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. Monitor renewals. Distribute and follow-up on renewal notices. Assist in monitoring advertising effectiveness. Distribute all company or community-issued notices. Represent the company in a professional manner at all the times. Operate computers programmed with accounting software to record, store and analyze information. Understand the lease agreement and application. Accept rental payments and post rents to the computer. Comply with federal, state and company policies, procedures and regulations. Record monies collected and prepare bank deposit slips on an on-going basis. Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. Ensure that all invoices received are approved, entered and paid within a timely manner. Access computerized financial information to resolve vendor and payment disputes. Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. Prepare statement of accounting notices for past residents. Provide accounting support to Property Managers. Assist in lease transactions by typing leases, gathering applicant's history and credit approvals. Assist with maintaining compliance with all applicable Affordable Housing programs. Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and community guidelines. Provide general clerical assistance to community office Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. Maintain open communication with Property Manager and Maintenance Technician. Contribute to cleanliness and curb appeal of the community on continuing basis. Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. Enforce policies of the community. Advise residents of referral concessions (if permitted). Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. Distribute newsletters, pamphlets, flyers, etc. Assist in conducting market surveys and shop competitive communities. Learn and ensure compliance with all company, local, state and federal safety rules. Daily review of all emails and respond as necessary within 24 hours. Ensures that unsafe conditions are corrected in a timely manner. Abilities Must possess a positive attitude and the ability to smile under all circumstances. Participate in training in order to comply with new or existing laws. Ability to work a flexible schedule, including evenings and weekends. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Neat, clean, professional at all times throughout the workday and/or whenever present at the community. Comply with expectations as demonstrated in the employee handbook. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Qualifications High School Diploma or equivalent required; some college preferred. A minimum one-year experience in a customer service related industry and one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred. Must possess strong attention to detail and sales ability. National Apartment Leasing Professional (NALP) preferred. Fair Housing Certification, willingness to obtain prior to interacting with prospective residents. OSHA laws and regulations, willingness to obtain within six months. Demonstrate an ability to support and contribute to community team. Demonstrate strong oral and written communication skills. Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and community software. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO. Compensation details: 21-23 Hourly Wage PIaa38732bb1bf-3998
04/01/2026
Full time
Job Title: Assistant Manager Location: Van Nuys, CA 91406 Salary Range: $21.00 - $23.00 Hourly Position Type: Full Time Description Position Overview The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. What We Offer Pay: $21.00-$23.00 per hour Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM. Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match Time Off: Paid vacation and 15 paid company holidays Key Responsibilities Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain according to established procedures. Demonstrate community and apartment/model and apply product knowledge to client's needs by communicating the features and benefits; close the sale. Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. Monitor renewals. Distribute and follow-up on renewal notices. Assist in monitoring advertising effectiveness. Distribute all company or community-issued notices. Represent the company in a professional manner at all the times. Operate computers programmed with accounting software to record, store and analyze information. Understand the lease agreement and application. Accept rental payments and post rents to the computer. Comply with federal, state and company policies, procedures and regulations. Record monies collected and prepare bank deposit slips on an on-going basis. Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. Ensure that all invoices received are approved, entered and paid within a timely manner. Access computerized financial information to resolve vendor and payment disputes. Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. Prepare statement of accounting notices for past residents. Provide accounting support to Property Managers. Assist in lease transactions by typing leases, gathering applicant's history and credit approvals. Assist with maintaining compliance with all applicable Affordable Housing programs. Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and community guidelines. Provide general clerical assistance to community office Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. Maintain open communication with Property Manager and Maintenance Technician. Contribute to cleanliness and curb appeal of the community on continuing basis. Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. Enforce policies of the community. Advise residents of referral concessions (if permitted). Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. Distribute newsletters, pamphlets, flyers, etc. Assist in conducting market surveys and shop competitive communities. Learn and ensure compliance with all company, local, state and federal safety rules. Daily review of all emails and respond as necessary within 24 hours. Ensures that unsafe conditions are corrected in a timely manner. Abilities Must possess a positive attitude and the ability to smile under all circumstances. Participate in training in order to comply with new or existing laws. Ability to work a flexible schedule, including evenings and weekends. Strong command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English language and ability to communicate effectively with others. Strong writing and proofreading skills. Neat, clean, professional at all times throughout the workday and/or whenever present at the community. Comply with expectations as demonstrated in the employee handbook. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Qualifications High School Diploma or equivalent required; some college preferred. A minimum one-year experience in a customer service related industry and one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred. Must possess strong attention to detail and sales ability. National Apartment Leasing Professional (NALP) preferred. Fair Housing Certification, willingness to obtain prior to interacting with prospective residents. OSHA laws and regulations, willingness to obtain within six months. Demonstrate an ability to support and contribute to community team. Demonstrate strong oral and written communication skills. Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and community software. Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business. WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees. Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO. Compensation details: 21-23 Hourly Wage PIaa38732bb1bf-3998