Housing Authority of Salt Lake

Description: The Housing Authority of Salt Lake City (HASLC), is a federally funded Special Purpose Government Agency, created to provide rent subsidies, and promote affordable housing for low-income persons residing in Salt Lake City . HASLC is the largest public housing authority in the state of Utah and the largest provider of Affordable Housing in the Salt Lake Valley. We currently assist over 10,000 individuals, who are seniors, persons with disabilities, children, previously homeless, and households with minimal income, a place to call home. General Purpose as Front Desk Support II The Front Desk Support II is responsible for professionally and courteously performing clerical duties and general front desk monitoring for apartment communities. This position also supervises other Front Desk Support staff at the property. Benefits Health, Dental and Vision plan Life and Supplemental Life Insurance Short-Term and Long-Term Disability Vacation, Sick, Personal, and Paid Holidays Retirement Plan Education Assistance Employee Assistance Program Location & Shift Available for Front Desk Support II Sunrise Metro (580 S 500 W, SLC) - Monday - Friday 8 am - 4 pm Essential Functions of Front Desk Support II Monitor security cameras ensuring residents follow building regulations. Monitoring building access by all visitors. Answering incoming telephone calls, directing calls, taking messages, and providing information/community referrals as appropriate. Maintain a detailed daily log of events during shift. De-escalating volatile situations using courteous and respectful language. Promptly record and reports all needed repairs to appropriate staff. Responds to emergency situations by calling 911 when necessary. Creates monthly log sheets, files end of month paperwork, approves overnights manages staff time off requests and payroll. Provides supervision to Front Desk Support staff Other duties as required. Requirements: Desired Skills & Experience of Front Desk Support II High School diploma or equivalent with 2 years' experience performing high public contact receptionist duties, security, social services, or related work; or an equivalent combination of education and experience. Supervisory experience is a plus. Ability to effectively work independently and in a team environment. Ability to relate to and communicate professionally with persons from all socio-economic, ethnic, and racial backgrounds. Exceptional customer service skills with proper telephone etiquette. Knowledge of customer services principles and best practices. Proficient in Microsoft Office. Knowledge of standardized office practices & procedures and record keeping methods. Ability to follow instructions and make decisions according to agency policies and procedures. Ability to manage several tasks simultaneously while working under pressure. Ability to communicate effectively in English, both orally and written. Ability to maintain confidentiality and professionalism. For more information or questions, contact Human Resources at or Compensation details: 17.92-25 Hourly Wage PI259f88e4758b-5774

Description: Overview The Housing Authority of Salt Lake City (HASLC), is a federally funded Special Purpose Government Agency, created to provide rent subsidies, and promote affordable housing for low-income persons residing in Salt Lake City . HASLC is the largest public housing authority in the state of Utah and the largest provider of Affordable Housing in the Salt Lake Valley. We currently assist over 10,000 individuals, who are seniors, persons with disabilities, children, previously homeless, and households with minimal income, a place to call home. General Purpose as a Housing Administration Specialist The Housing Administration Specialist provides essential clerical and administrative support to the Section 8 and Eligibility teams, helping ensure efficient operations, accurate documentation, and quality customer service. This role supports federally funded housing programs by assisting applicants, participants, and landlords while maintaining compliance with HUD and agency policies and ensuring timely processing of program activities. Benefits Health, Dental and Vision plan Life and Supplemental Life Insurance Short-Term and Long-Term Disability Vacation, Sick, Personal, and Paid Holidays Retirement Plan with 401k, 457, and IRA options Education Assistance Relocation Assistance for qualified candidates Requirements: Essential Functions of Housing Administration Specialist Provide professional customer service to applicants, participants, landlords, and staff through multiple communication channels. Prepare, process, track, and maintain accurate program documentation, case records, and digital files. Assist with eligibility documentation, verification requests, and follow-up to support timely case processing. Support program administration activities such as inspections scheduling, rent reasonableness tasks, briefings, and landlord overpayment tracking. Perform accurate data entry and other administrative duties to ensure compliance, operational efficiency, and service quality. Desired Skills & Experience of Housing Administration Specialist High School diploma or equivalent with at least two years of administrative or customer service experience with high public interaction or equivalent experience Knowledge of general office practices and administrative support functions. Strong organizational skills, attention to detail, and ability to manage multiple priorities in a deadline-driven environment. Ability to communicate professionally, both verbally and in writing, with diverse populations. Proficiency with computers, office software, and database or case-management systems. Ability to work independently and collaboratively while maintaining confidentiality and applying HUD and agency policies. For more information about the position or benefits, contact Human Resources at or . HASLC is an Equal Opportunity Employer and welcomes all qualified applicants. Compensation details: 18-22 Hourly Wage PI74bc8fc6072b-0043