Admitting/Registration Clerk, Part-time Admitting/Registration Clerk - Part-Time HMC Offers HMC Wellness Center membership 401(k) plan with employer match Supportive, team-oriented work environment Opportunities for professional growth and development About the Job The Admitting/Registration Clerk serves as one of the first points of contact for patients and visitors at Hopedale Medical Complex. This position plays an important role in creating a positive patient experience while ensuring that patient demographic, insurance, and financial information is collected accurately and efficiently. The Admitting/Registration Clerk is responsible for greeting patients and visitors, answering telephone calls, completing patient registration, verifying and documenting insurance information, collecting payments, and assisting patients and families with questions regarding hospital services and financial responsibilities. The ideal candidate will be professional, compassionate, detail-oriented, and able to communicate effectively with patients and families, including those who may be experiencing stressful or sensitive situations. Schedule This is a part-time position with varying shifts based on departmental needs. The position may be scheduled for: 5:30 a.m. - 2:00 p.m. 2:00 p.m. - 10:00 p.m. Rotating weekends Flexibility to work both shifts and rotating weekends is required. Essential Responsibilities Greet patients, visitors, and guests in a professional and courteous manner. Answer and screen incoming telephone calls, determining the nature and urgency of inquiries and directing calls to the appropriate department or staff member. Register patients and accurately enter demographic, insurance, and billing information into the CPSI computer system. Research missing or incomplete information and obtain required signatures and documentation. Verify and update patient information as necessary. Explain hospital registration, billing, and financial procedures to patients and their representatives. Provide patients and families with information regarding billing, patient rights, the complaint process, visiting hours, and other hospital policies. Distribute hospital-specific literature and educational materials as appropriate. Collect and accurately record patient payments and forward appropriate information to the Patient Accounts Department. Review and maintain orders received from referring physician offices. Prepare estimates of patient financial responsibility and communicate expected payment amounts to patients. Maintain knowledge of HMC payment policies, available payment options, and financial assistance programs. Assist patients and families with questions regarding insurance coverage, billing procedures, and financial responsibilities. Maintain confidentiality of all patient information and comply with HIPAA requirements. Keep the registration and waiting areas clean, organized, and welcoming. Order and maintain department supplies as needed. Demonstrate professionalism, compassion, and respect when interacting with patients, families, visitors, physicians, and coworkers. Maintain accurate and timely documentation in accordance with hospital policies and procedures. Perform other related duties as assigned. Qualifications High school diploma or equivalent required. Some college coursework preferred. Previous medical office, hospital registration, admitting, or healthcare reception experience required. Knowledge of medical terminology required. Knowledge of patient registration and documentation procedures required. Knowledge of basic insurance procedures and third-party medical insurance requirements required. Strong computer skills and proficiency with Microsoft Office and other computer-based systems required. Ability to type approximately 35-45 words per minute preferred. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Excellent attention to detail and organizational skills. Ability to accurately collect, enter, review, and maintain confidential patient information. Strong problem-solving and analytical skills. Ability to remain professional and courteous when interacting with patients and families in stressful situations. Ability to work independently with general supervision. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced healthcare environment. Ability to maintain strict confidentiality and comply with HIPAA and hospital policies. Physical Requirements The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Constantly (67-100% of the time): Sitting, talking, hearing, near visual acuity, computer use, keyboarding, and repetitive hand and wrist movements associated with registration, documentation, and telephone duties. Frequently (34-66% of the time): Standing, walking, reaching, handling documents and supplies, and assisting patients and visitors. Occasionally (11-33% of the time): Bending, stooping, pushing, pulling, and carrying office supplies or other items weighing up to 25 pounds. Rarely (Less than 10% of the time): Moving throughout other hospital departments or assisting with activities outside the primary registration area. Additional Physical Requirements Ability to communicate effectively in person and by telephone. Ability to read and accurately interpret patient information, insurance documents, forms, computer screens, and written instructions. Ability to use a computer, telephone, scanner, copier, and other standard office equipment. Ability to remain seated or standing for extended periods as required by patient volume and departmental needs. Ability to respond appropriately to patients and visitors who may be experiencing illness, stress, anxiety, or other emotional circumstances. Ability to maintain attention to detail while working in a busy environment with frequent interruptions. Ability to safely navigate the hospital and registration areas. Work Environment Work is performed primarily in the hospital registration/admitting area and involves frequent interaction with patients, families, visitors, physicians, and hospital staff. The position may involve exposure to individuals with various illnesses and medical conditions. Employees are expected to follow all applicable infection prevention, safety, confidentiality, and HIPAA requirements. Pre-Employment Requirements Employment is contingent upon successful completion of all required pre-employment screening, including: Federal and State criminal background checks Drug and alcohol screening Hopedale Medical Complex tests for both illegal and legal substances, including cannabis (THC). Join the HMC Team If you are organized, compassionate, and enjoy helping patients while working in a fast-paced healthcare environment, we invite you to apply for the Part-Time Admitting/Registration Clerk position at Hopedale Medical Complex. Compensation details: 16-18 Hourly Wage PI9ff6-
11/06/2026
Full time
Admitting/Registration Clerk, Part-time Admitting/Registration Clerk - Part-Time HMC Offers HMC Wellness Center membership 401(k) plan with employer match Supportive, team-oriented work environment Opportunities for professional growth and development About the Job The Admitting/Registration Clerk serves as one of the first points of contact for patients and visitors at Hopedale Medical Complex. This position plays an important role in creating a positive patient experience while ensuring that patient demographic, insurance, and financial information is collected accurately and efficiently. The Admitting/Registration Clerk is responsible for greeting patients and visitors, answering telephone calls, completing patient registration, verifying and documenting insurance information, collecting payments, and assisting patients and families with questions regarding hospital services and financial responsibilities. The ideal candidate will be professional, compassionate, detail-oriented, and able to communicate effectively with patients and families, including those who may be experiencing stressful or sensitive situations. Schedule This is a part-time position with varying shifts based on departmental needs. The position may be scheduled for: 5:30 a.m. - 2:00 p.m. 2:00 p.m. - 10:00 p.m. Rotating weekends Flexibility to work both shifts and rotating weekends is required. Essential Responsibilities Greet patients, visitors, and guests in a professional and courteous manner. Answer and screen incoming telephone calls, determining the nature and urgency of inquiries and directing calls to the appropriate department or staff member. Register patients and accurately enter demographic, insurance, and billing information into the CPSI computer system. Research missing or incomplete information and obtain required signatures and documentation. Verify and update patient information as necessary. Explain hospital registration, billing, and financial procedures to patients and their representatives. Provide patients and families with information regarding billing, patient rights, the complaint process, visiting hours, and other hospital policies. Distribute hospital-specific literature and educational materials as appropriate. Collect and accurately record patient payments and forward appropriate information to the Patient Accounts Department. Review and maintain orders received from referring physician offices. Prepare estimates of patient financial responsibility and communicate expected payment amounts to patients. Maintain knowledge of HMC payment policies, available payment options, and financial assistance programs. Assist patients and families with questions regarding insurance coverage, billing procedures, and financial responsibilities. Maintain confidentiality of all patient information and comply with HIPAA requirements. Keep the registration and waiting areas clean, organized, and welcoming. Order and maintain department supplies as needed. Demonstrate professionalism, compassion, and respect when interacting with patients, families, visitors, physicians, and coworkers. Maintain accurate and timely documentation in accordance with hospital policies and procedures. Perform other related duties as assigned. Qualifications High school diploma or equivalent required. Some college coursework preferred. Previous medical office, hospital registration, admitting, or healthcare reception experience required. Knowledge of medical terminology required. Knowledge of patient registration and documentation procedures required. Knowledge of basic insurance procedures and third-party medical insurance requirements required. Strong computer skills and proficiency with Microsoft Office and other computer-based systems required. Ability to type approximately 35-45 words per minute preferred. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Excellent attention to detail and organizational skills. Ability to accurately collect, enter, review, and maintain confidential patient information. Strong problem-solving and analytical skills. Ability to remain professional and courteous when interacting with patients and families in stressful situations. Ability to work independently with general supervision. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced healthcare environment. Ability to maintain strict confidentiality and comply with HIPAA and hospital policies. Physical Requirements The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Constantly (67-100% of the time): Sitting, talking, hearing, near visual acuity, computer use, keyboarding, and repetitive hand and wrist movements associated with registration, documentation, and telephone duties. Frequently (34-66% of the time): Standing, walking, reaching, handling documents and supplies, and assisting patients and visitors. Occasionally (11-33% of the time): Bending, stooping, pushing, pulling, and carrying office supplies or other items weighing up to 25 pounds. Rarely (Less than 10% of the time): Moving throughout other hospital departments or assisting with activities outside the primary registration area. Additional Physical Requirements Ability to communicate effectively in person and by telephone. Ability to read and accurately interpret patient information, insurance documents, forms, computer screens, and written instructions. Ability to use a computer, telephone, scanner, copier, and other standard office equipment. Ability to remain seated or standing for extended periods as required by patient volume and departmental needs. Ability to respond appropriately to patients and visitors who may be experiencing illness, stress, anxiety, or other emotional circumstances. Ability to maintain attention to detail while working in a busy environment with frequent interruptions. Ability to safely navigate the hospital and registration areas. Work Environment Work is performed primarily in the hospital registration/admitting area and involves frequent interaction with patients, families, visitors, physicians, and hospital staff. The position may involve exposure to individuals with various illnesses and medical conditions. Employees are expected to follow all applicable infection prevention, safety, confidentiality, and HIPAA requirements. Pre-Employment Requirements Employment is contingent upon successful completion of all required pre-employment screening, including: Federal and State criminal background checks Drug and alcohol screening Hopedale Medical Complex tests for both illegal and legal substances, including cannabis (THC). Join the HMC Team If you are organized, compassionate, and enjoy helping patients while working in a fast-paced healthcare environment, we invite you to apply for the Part-Time Admitting/Registration Clerk position at Hopedale Medical Complex. Compensation details: 16-18 Hourly Wage PI9ff6-
Benefits and Payroll Specialist Benefits & Payroll Specialist - Onsite Hopedale Medical Complex Full-Time Human Resources Are you organized, detail-oriented, and someone who enjoys working directly with people in an onsite, in-person environment while keeping the details behind the scenes running smoothly? Hopedale Medical Complex is seeking an onsite Benefits & Payroll Specialist to join our Human Resources team. This position plays an important role in supporting our employees throughout their employment with HMC and works closely with the HR Manager and HR team in the day-to-day administration of employee benefits, payroll, onboarding, and employee records. This is a great opportunity for someone who enjoys variety, building relationships with employees through in-person interaction, problem-solving, and balancing employee service with detail-oriented administrative work. This position requires regular face-to-face interaction with employees and Human Resources team, including in-person meetings, employee support, New Employee Orientation, and other HR-related activities. The successful candidate should be comfortable working directly with people and being present and engaged as part of the HMC Human Resources team. Schedule, Compensation & Work Arrangement Full-Time Monday-Friday $28.00-$34.00 per hour , based on qualifications and experience Onsite position located at Hopedale Medical Complex in Hopedale, Illinois This position is not remote and does not offer a work-from-home option. Candidates must be able to reasonably commute to the HMC campus and report onsite as scheduled. What You'll Do In this role, you will: Provide onsite, day-to-day Human Resources support to employees and managers. Coordinate and conduct in-person New Employee Orientation and assist new employees throughout the onboarding process. Assist employees with benefit enrollment, qualifying life events, coverage changes, and routine benefit questions. Support administration of HMC's medical, dental, vision, life, disability, retirement, and other employee benefit programs. Assist with annual Open Enrollment and benefit communications. Assist with preparation and processing of HMC's biweekly payroll. Review payroll and timekeeping information for accuracy and help resolve discrepancies. Maintain employee information related to new hires, pay changes, department changes, bonuses, deductions, leave, and separations. Respond to routine payroll questions and assist employees with understanding payroll and benefit information. Maintain accurate and confidential employee records and HR documentation. Assist with leave, vacation, sick time, and employment-status records. Prepare routine HR, benefits, payroll, staffing, turnover, and leave reports. Help identify opportunities to improve HR, benefits, and payroll processes. Serve as a welcoming, professional, and confidential resource for HMC employees. What We're Looking For We're looking for someone who is: Highly organized and detail-oriented. Dependable and comfortable taking ownership of assigned responsibilities. Accurate when working with numbers, employee records, benefits, and payroll information. Comfortable learning and working in HR and payroll systems. Proficient with Microsoft Office, particularly Excel, Word, and Outlook. An effective written and verbal communicator. Approachable and committed to providing excellent customer service. Able to maintain strict confidentiality and exercise sound judgment. Comfortable managing multiple priorities and deadlines. A problem-solver who isn't afraid to research an issue and ask questions. Able to work independently while also being part of a collaborative HR team. Qualifications Required High school diploma or equivalent. Ability to work onsite at Hopedale Medical Complex and reasonably commute to the Hopedale campus as scheduled. This position is not eligible for remote or work-from-home employment. Strong computer and Microsoft Office skills. Strong organizational, communication, customer-service, and problem-solving skills. Ability to maintain confidentiality and work accurately with sensitive employee and compensation information. Previous experience in Human Resources, payroll, benefits, administration, accounting, or a related field. Experience with Paycor, Employee Navigator, or a similar HR, payroll, or benefits platform. Experience supporting or processing payroll. Experience with employee benefit administration, enrollment, or Open Enrollment. Preferred Experience working with self-funded health plans. Experience with employee leave or timekeeping administration. Healthcare or other professional office experience. Experience working with insurance brokers. Why Hopedale Medical Complex? At Hopedale Medical Complex, Human Resources supports employees across a diverse healthcare organization. This position offers the opportunity to develop experience across multiple areas of HR while becoming a trusted resource for employees and an important member of a collaborative Human Resources team. Hopedale Medical Complex is an Equal Opportunity Employer. Compensation details: 28-34 Hourly Wage PId3934dc760fc-4098
11/06/2026
Full time
Benefits and Payroll Specialist Benefits & Payroll Specialist - Onsite Hopedale Medical Complex Full-Time Human Resources Are you organized, detail-oriented, and someone who enjoys working directly with people in an onsite, in-person environment while keeping the details behind the scenes running smoothly? Hopedale Medical Complex is seeking an onsite Benefits & Payroll Specialist to join our Human Resources team. This position plays an important role in supporting our employees throughout their employment with HMC and works closely with the HR Manager and HR team in the day-to-day administration of employee benefits, payroll, onboarding, and employee records. This is a great opportunity for someone who enjoys variety, building relationships with employees through in-person interaction, problem-solving, and balancing employee service with detail-oriented administrative work. This position requires regular face-to-face interaction with employees and Human Resources team, including in-person meetings, employee support, New Employee Orientation, and other HR-related activities. The successful candidate should be comfortable working directly with people and being present and engaged as part of the HMC Human Resources team. Schedule, Compensation & Work Arrangement Full-Time Monday-Friday $28.00-$34.00 per hour , based on qualifications and experience Onsite position located at Hopedale Medical Complex in Hopedale, Illinois This position is not remote and does not offer a work-from-home option. Candidates must be able to reasonably commute to the HMC campus and report onsite as scheduled. What You'll Do In this role, you will: Provide onsite, day-to-day Human Resources support to employees and managers. Coordinate and conduct in-person New Employee Orientation and assist new employees throughout the onboarding process. Assist employees with benefit enrollment, qualifying life events, coverage changes, and routine benefit questions. Support administration of HMC's medical, dental, vision, life, disability, retirement, and other employee benefit programs. Assist with annual Open Enrollment and benefit communications. Assist with preparation and processing of HMC's biweekly payroll. Review payroll and timekeeping information for accuracy and help resolve discrepancies. Maintain employee information related to new hires, pay changes, department changes, bonuses, deductions, leave, and separations. Respond to routine payroll questions and assist employees with understanding payroll and benefit information. Maintain accurate and confidential employee records and HR documentation. Assist with leave, vacation, sick time, and employment-status records. Prepare routine HR, benefits, payroll, staffing, turnover, and leave reports. Help identify opportunities to improve HR, benefits, and payroll processes. Serve as a welcoming, professional, and confidential resource for HMC employees. What We're Looking For We're looking for someone who is: Highly organized and detail-oriented. Dependable and comfortable taking ownership of assigned responsibilities. Accurate when working with numbers, employee records, benefits, and payroll information. Comfortable learning and working in HR and payroll systems. Proficient with Microsoft Office, particularly Excel, Word, and Outlook. An effective written and verbal communicator. Approachable and committed to providing excellent customer service. Able to maintain strict confidentiality and exercise sound judgment. Comfortable managing multiple priorities and deadlines. A problem-solver who isn't afraid to research an issue and ask questions. Able to work independently while also being part of a collaborative HR team. Qualifications Required High school diploma or equivalent. Ability to work onsite at Hopedale Medical Complex and reasonably commute to the Hopedale campus as scheduled. This position is not eligible for remote or work-from-home employment. Strong computer and Microsoft Office skills. Strong organizational, communication, customer-service, and problem-solving skills. Ability to maintain confidentiality and work accurately with sensitive employee and compensation information. Previous experience in Human Resources, payroll, benefits, administration, accounting, or a related field. Experience with Paycor, Employee Navigator, or a similar HR, payroll, or benefits platform. Experience supporting or processing payroll. Experience with employee benefit administration, enrollment, or Open Enrollment. Preferred Experience working with self-funded health plans. Experience with employee leave or timekeeping administration. Healthcare or other professional office experience. Experience working with insurance brokers. Why Hopedale Medical Complex? At Hopedale Medical Complex, Human Resources supports employees across a diverse healthcare organization. This position offers the opportunity to develop experience across multiple areas of HR while becoming a trusted resource for employees and an important member of a collaborative Human Resources team. Hopedale Medical Complex is an Equal Opportunity Employer. Compensation details: 28-34 Hourly Wage PId3934dc760fc-4098
Surgery Scheduling and Clinical Support Surgery Scheduling and Clinical Support Hopedale Medical Complex Full-Time Surgery Department Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. Are you organized, detail-oriented, and interested in working in a healthcare environment where every day brings opportunities to learn something new? Hopedale Medical Complex is looking for a Surgery Scheduling and Clinical Support to assist our Surgery Scheduler and Ambulatory Surgery Department (ASD). This is a multifaceted position that combines patient scheduling, administrative responsibilities, and clinical support. You'll work closely with nurses and other healthcare professionals to help coordinate surgical procedures, support patients, and keep department operations running smoothly. If you enjoy working with people, staying organized, and developing new skills, this could be a great opportunity for you! What You'll Do Assist with surgery scheduling, patient coordination, and follow-up communication. Answer telephone calls for surgery scheduling and the Ambulatory Surgery Department. Maintain accurate surgery schedules, update tracking logs, and verify patient information. Learn and use HMC's electronic health record (EHR) system. Communicate with patients, staff, and other departments to support coordinated patient care. Assist with rooming patients, obtaining vital signs, and cleaning patient rooms in the ASD unit. Help transport patients to and from the ASD unit while maintaining patient safety and comfort. Maintain accurate and confidential patient records. Support other departmental needs as assigned and within the scope of training and authorized responsibilities. What We're Looking For Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of medical terminology. Typing speed of 40-50 words per minute with at least 90% accuracy. Current CPR certification or the ability to obtain certification within three months of hire. A willingness to learn new systems, procedures, and responsibilities. The ability to work collaboratively with patients and healthcare professionals in a busy clinical environment. Why Join Hopedale Medical Complex? At HMC, you'll have the opportunity to become part of a team that values quality care, teamwork, and service to our community. This position offers variety and the opportunity to build skills in both healthcare administration and clinical support. HMC Offers Excellent benefits package Quality childcare located in Hopedale HMC Wellness Center membership 401(k) plan with employer match Join Our Team! If you enjoy helping people, staying organized, and learning new skills, we encourage you to apply for the Surgery Scheduling Assistant position at Hopedale Medical Complex. Please submit a completed application and attach a current resume, if available. Physical Requirements The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions. Lifting and Carrying: Ability to lift or move objects weighing up to 25 pounds, with assistance as needed during routine duties. In emergency situations, the position may require assisting with the movement of heavier loads, potentially weighing 50-100 pounds, in accordance with OR Policy .010 and established safe-handling procedures. Standing, Walking, and Kneeling: Ability to stand, walk, and kneel for approximately 15% of the workday. Bending, Stooping, and Reaching: Ability to bend, stoop, reach, grasp, and use the arms and hands to perform assigned duties. Manual Dexterity and Vision: Ability to perform tasks requiring manual dexterity, color vision, and sufficient visual acuity to complete scheduling, documentation, and patient-care activities. Communication: Ability to communicate effectively with patients, staff, and other healthcare professionals. Keyboarding and Computer Use: Ability to type 40-50 words per minute with at least 90% accuracy and routinely use a keyboard and video display terminal to enter, retrieve, review, and verify information. Pushing and Pulling: Ability to push and pull laundry carts, supply carts, gurneys, and wheelchairs as needed. Equal Employment Opportunity Hopedale Medical Complex is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, military status, or any other characteristic protected by applicable federal, state, or local law. Hopedale Medical Complex provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Background Check and Drug Screen Employment with Hopedale Medical Complex is contingent upon successful completion of applicable federal and state background checks and a pre-employment drug and alcohol screening. HMC's drug screening process includes testing for substances prohibited under HMC policy, including cannabis (THC), consistent with applicable law and organizational requirements. Compensation details: 18-20 Hourly Wage PI014fe3e32f83-7907
11/06/2026
Full time
Surgery Scheduling and Clinical Support Surgery Scheduling and Clinical Support Hopedale Medical Complex Full-Time Surgery Department Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. Are you organized, detail-oriented, and interested in working in a healthcare environment where every day brings opportunities to learn something new? Hopedale Medical Complex is looking for a Surgery Scheduling and Clinical Support to assist our Surgery Scheduler and Ambulatory Surgery Department (ASD). This is a multifaceted position that combines patient scheduling, administrative responsibilities, and clinical support. You'll work closely with nurses and other healthcare professionals to help coordinate surgical procedures, support patients, and keep department operations running smoothly. If you enjoy working with people, staying organized, and developing new skills, this could be a great opportunity for you! What You'll Do Assist with surgery scheduling, patient coordination, and follow-up communication. Answer telephone calls for surgery scheduling and the Ambulatory Surgery Department. Maintain accurate surgery schedules, update tracking logs, and verify patient information. Learn and use HMC's electronic health record (EHR) system. Communicate with patients, staff, and other departments to support coordinated patient care. Assist with rooming patients, obtaining vital signs, and cleaning patient rooms in the ASD unit. Help transport patients to and from the ASD unit while maintaining patient safety and comfort. Maintain accurate and confidential patient records. Support other departmental needs as assigned and within the scope of training and authorized responsibilities. What We're Looking For Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of medical terminology. Typing speed of 40-50 words per minute with at least 90% accuracy. Current CPR certification or the ability to obtain certification within three months of hire. A willingness to learn new systems, procedures, and responsibilities. The ability to work collaboratively with patients and healthcare professionals in a busy clinical environment. Why Join Hopedale Medical Complex? At HMC, you'll have the opportunity to become part of a team that values quality care, teamwork, and service to our community. This position offers variety and the opportunity to build skills in both healthcare administration and clinical support. HMC Offers Excellent benefits package Quality childcare located in Hopedale HMC Wellness Center membership 401(k) plan with employer match Join Our Team! If you enjoy helping people, staying organized, and learning new skills, we encourage you to apply for the Surgery Scheduling Assistant position at Hopedale Medical Complex. Please submit a completed application and attach a current resume, if available. Physical Requirements The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions. Lifting and Carrying: Ability to lift or move objects weighing up to 25 pounds, with assistance as needed during routine duties. In emergency situations, the position may require assisting with the movement of heavier loads, potentially weighing 50-100 pounds, in accordance with OR Policy .010 and established safe-handling procedures. Standing, Walking, and Kneeling: Ability to stand, walk, and kneel for approximately 15% of the workday. Bending, Stooping, and Reaching: Ability to bend, stoop, reach, grasp, and use the arms and hands to perform assigned duties. Manual Dexterity and Vision: Ability to perform tasks requiring manual dexterity, color vision, and sufficient visual acuity to complete scheduling, documentation, and patient-care activities. Communication: Ability to communicate effectively with patients, staff, and other healthcare professionals. Keyboarding and Computer Use: Ability to type 40-50 words per minute with at least 90% accuracy and routinely use a keyboard and video display terminal to enter, retrieve, review, and verify information. Pushing and Pulling: Ability to push and pull laundry carts, supply carts, gurneys, and wheelchairs as needed. Equal Employment Opportunity Hopedale Medical Complex is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, military status, or any other characteristic protected by applicable federal, state, or local law. Hopedale Medical Complex provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Background Check and Drug Screen Employment with Hopedale Medical Complex is contingent upon successful completion of applicable federal and state background checks and a pre-employment drug and alcohol screening. HMC's drug screening process includes testing for substances prohibited under HMC policy, including cannabis (THC), consistent with applicable law and organizational requirements. Compensation details: 18-20 Hourly Wage PI014fe3e32f83-7907
Admitting/Registration Clerk, Part-time Admitting/Registration Clerk - Part-Time HMC Offers HMC Wellness Center membership 401(k) plan with employer match Supportive, team-oriented work environment Opportunities for professional growth and development About the Job The Admitting/Registration Clerk serves as one of the first points of contact for patients and visitors at Hopedale Medical Complex. This position plays an important role in creating a positive patient experience while ensuring that patient demographic, insurance, and financial information is collected accurately and efficiently. The Admitting/Registration Clerk is responsible for greeting patients and visitors, answering telephone calls, completing patient registration, verifying and documenting insurance information, collecting payments, and assisting patients and families with questions regarding hospital services and financial responsibilities. The ideal candidate will be professional, compassionate, detail-oriented, and able to communicate effectively with patients and families, including those who may be experiencing stressful or sensitive situations. Schedule This is a part-time position with varying shifts based on departmental needs. The position may be scheduled for: 5:30 a.m. - 2:00 p.m. 2:00 p.m. - 10:00 p.m. Rotating weekends Flexibility to work both shifts and rotating weekends is required. Essential Responsibilities Greet patients, visitors, and guests in a professional and courteous manner. Answer and screen incoming telephone calls, determining the nature and urgency of inquiries and directing calls to the appropriate department or staff member. Register patients and accurately enter demographic, insurance, and billing information into the CPSI computer system. Research missing or incomplete information and obtain required signatures and documentation. Verify and update patient information as necessary. Explain hospital registration, billing, and financial procedures to patients and their representatives. Provide patients and families with information regarding billing, patient rights, the complaint process, visiting hours, and other hospital policies. Distribute hospital-specific literature and educational materials as appropriate. Collect and accurately record patient payments and forward appropriate information to the Patient Accounts Department. Review and maintain orders received from referring physician offices. Prepare estimates of patient financial responsibility and communicate expected payment amounts to patients. Maintain knowledge of HMC payment policies, available payment options, and financial assistance programs. Assist patients and families with questions regarding insurance coverage, billing procedures, and financial responsibilities. Maintain confidentiality of all patient information and comply with HIPAA requirements. Keep the registration and waiting areas clean, organized, and welcoming. Order and maintain department supplies as needed. Demonstrate professionalism, compassion, and respect when interacting with patients, families, visitors, physicians, and coworkers. Maintain accurate and timely documentation in accordance with hospital policies and procedures. Perform other related duties as assigned. Qualifications High school diploma or equivalent required. Some college coursework preferred. Previous medical office, hospital registration, admitting, or healthcare reception experience required. Knowledge of medical terminology required. Knowledge of patient registration and documentation procedures required. Knowledge of basic insurance procedures and third-party medical insurance requirements required. Strong computer skills and proficiency with Microsoft Office and other computer-based systems required. Ability to type approximately 35-45 words per minute preferred. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Excellent attention to detail and organizational skills. Ability to accurately collect, enter, review, and maintain confidential patient information. Strong problem-solving and analytical skills. Ability to remain professional and courteous when interacting with patients and families in stressful situations. Ability to work independently with general supervision. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced healthcare environment. Ability to maintain strict confidentiality and comply with HIPAA and hospital policies. Physical Requirements The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Constantly (67-100% of the time): Sitting, talking, hearing, near visual acuity, computer use, keyboarding, and repetitive hand and wrist movements associated with registration, documentation, and telephone duties. Frequently (34-66% of the time): Standing, walking, reaching, handling documents and supplies, and assisting patients and visitors. Occasionally (11-33% of the time): Bending, stooping, pushing, pulling, and carrying office supplies or other items weighing up to 25 pounds. Rarely (Less than 10% of the time): Moving throughout other hospital departments or assisting with activities outside the primary registration area. Additional Physical Requirements Ability to communicate effectively in person and by telephone. Ability to read and accurately interpret patient information, insurance documents, forms, computer screens, and written instructions. Ability to use a computer, telephone, scanner, copier, and other standard office equipment. Ability to remain seated or standing for extended periods as required by patient volume and departmental needs. Ability to respond appropriately to patients and visitors who may be experiencing illness, stress, anxiety, or other emotional circumstances. Ability to maintain attention to detail while working in a busy environment with frequent interruptions. Ability to safely navigate the hospital and registration areas. Work Environment Work is performed primarily in the hospital registration/admitting area and involves frequent interaction with patients, families, visitors, physicians, and hospital staff. The position may involve exposure to individuals with various illnesses and medical conditions. Employees are expected to follow all applicable infection prevention, safety, confidentiality, and HIPAA requirements. Pre-Employment Requirements Employment is contingent upon successful completion of all required pre-employment screening, including: Federal and State criminal background checks Drug and alcohol screening Hopedale Medical Complex tests for both illegal and legal substances, including cannabis (THC). Join the HMC Team If you are organized, compassionate, and enjoy helping patients while working in a fast-paced healthcare environment, we invite you to apply for the Part-Time Admitting/Registration Clerk position at Hopedale Medical Complex. Compensation details: 16-18 Hourly Wage PI9ff6-
11/06/2026
Full time
Admitting/Registration Clerk, Part-time Admitting/Registration Clerk - Part-Time HMC Offers HMC Wellness Center membership 401(k) plan with employer match Supportive, team-oriented work environment Opportunities for professional growth and development About the Job The Admitting/Registration Clerk serves as one of the first points of contact for patients and visitors at Hopedale Medical Complex. This position plays an important role in creating a positive patient experience while ensuring that patient demographic, insurance, and financial information is collected accurately and efficiently. The Admitting/Registration Clerk is responsible for greeting patients and visitors, answering telephone calls, completing patient registration, verifying and documenting insurance information, collecting payments, and assisting patients and families with questions regarding hospital services and financial responsibilities. The ideal candidate will be professional, compassionate, detail-oriented, and able to communicate effectively with patients and families, including those who may be experiencing stressful or sensitive situations. Schedule This is a part-time position with varying shifts based on departmental needs. The position may be scheduled for: 5:30 a.m. - 2:00 p.m. 2:00 p.m. - 10:00 p.m. Rotating weekends Flexibility to work both shifts and rotating weekends is required. Essential Responsibilities Greet patients, visitors, and guests in a professional and courteous manner. Answer and screen incoming telephone calls, determining the nature and urgency of inquiries and directing calls to the appropriate department or staff member. Register patients and accurately enter demographic, insurance, and billing information into the CPSI computer system. Research missing or incomplete information and obtain required signatures and documentation. Verify and update patient information as necessary. Explain hospital registration, billing, and financial procedures to patients and their representatives. Provide patients and families with information regarding billing, patient rights, the complaint process, visiting hours, and other hospital policies. Distribute hospital-specific literature and educational materials as appropriate. Collect and accurately record patient payments and forward appropriate information to the Patient Accounts Department. Review and maintain orders received from referring physician offices. Prepare estimates of patient financial responsibility and communicate expected payment amounts to patients. Maintain knowledge of HMC payment policies, available payment options, and financial assistance programs. Assist patients and families with questions regarding insurance coverage, billing procedures, and financial responsibilities. Maintain confidentiality of all patient information and comply with HIPAA requirements. Keep the registration and waiting areas clean, organized, and welcoming. Order and maintain department supplies as needed. Demonstrate professionalism, compassion, and respect when interacting with patients, families, visitors, physicians, and coworkers. Maintain accurate and timely documentation in accordance with hospital policies and procedures. Perform other related duties as assigned. Qualifications High school diploma or equivalent required. Some college coursework preferred. Previous medical office, hospital registration, admitting, or healthcare reception experience required. Knowledge of medical terminology required. Knowledge of patient registration and documentation procedures required. Knowledge of basic insurance procedures and third-party medical insurance requirements required. Strong computer skills and proficiency with Microsoft Office and other computer-based systems required. Ability to type approximately 35-45 words per minute preferred. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Excellent attention to detail and organizational skills. Ability to accurately collect, enter, review, and maintain confidential patient information. Strong problem-solving and analytical skills. Ability to remain professional and courteous when interacting with patients and families in stressful situations. Ability to work independently with general supervision. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced healthcare environment. Ability to maintain strict confidentiality and comply with HIPAA and hospital policies. Physical Requirements The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Constantly (67-100% of the time): Sitting, talking, hearing, near visual acuity, computer use, keyboarding, and repetitive hand and wrist movements associated with registration, documentation, and telephone duties. Frequently (34-66% of the time): Standing, walking, reaching, handling documents and supplies, and assisting patients and visitors. Occasionally (11-33% of the time): Bending, stooping, pushing, pulling, and carrying office supplies or other items weighing up to 25 pounds. Rarely (Less than 10% of the time): Moving throughout other hospital departments or assisting with activities outside the primary registration area. Additional Physical Requirements Ability to communicate effectively in person and by telephone. Ability to read and accurately interpret patient information, insurance documents, forms, computer screens, and written instructions. Ability to use a computer, telephone, scanner, copier, and other standard office equipment. Ability to remain seated or standing for extended periods as required by patient volume and departmental needs. Ability to respond appropriately to patients and visitors who may be experiencing illness, stress, anxiety, or other emotional circumstances. Ability to maintain attention to detail while working in a busy environment with frequent interruptions. Ability to safely navigate the hospital and registration areas. Work Environment Work is performed primarily in the hospital registration/admitting area and involves frequent interaction with patients, families, visitors, physicians, and hospital staff. The position may involve exposure to individuals with various illnesses and medical conditions. Employees are expected to follow all applicable infection prevention, safety, confidentiality, and HIPAA requirements. Pre-Employment Requirements Employment is contingent upon successful completion of all required pre-employment screening, including: Federal and State criminal background checks Drug and alcohol screening Hopedale Medical Complex tests for both illegal and legal substances, including cannabis (THC). Join the HMC Team If you are organized, compassionate, and enjoy helping patients while working in a fast-paced healthcare environment, we invite you to apply for the Part-Time Admitting/Registration Clerk position at Hopedale Medical Complex. Compensation details: 16-18 Hourly Wage PI9ff6-
Benefits and Payroll Specialist Benefits & Payroll Specialist - Onsite Hopedale Medical Complex Full-Time Human Resources Are you organized, detail-oriented, and someone who enjoys working directly with people in an onsite, in-person environment while keeping the details behind the scenes running smoothly? Hopedale Medical Complex is seeking an onsite Benefits & Payroll Specialist to join our Human Resources team. This position plays an important role in supporting our employees throughout their employment with HMC and works closely with the HR Manager and HR team in the day-to-day administration of employee benefits, payroll, onboarding, and employee records. This is a great opportunity for someone who enjoys variety, building relationships with employees through in-person interaction, problem-solving, and balancing employee service with detail-oriented administrative work. This position requires regular face-to-face interaction with employees and Human Resources team, including in-person meetings, employee support, New Employee Orientation, and other HR-related activities. The successful candidate should be comfortable working directly with people and being present and engaged as part of the HMC Human Resources team. Schedule, Compensation & Work Arrangement Full-Time Monday-Friday $28.00-$34.00 per hour , based on qualifications and experience Onsite position located at Hopedale Medical Complex in Hopedale, Illinois This position is not remote and does not offer a work-from-home option. Candidates must be able to reasonably commute to the HMC campus and report onsite as scheduled. What You'll Do In this role, you will: Provide onsite, day-to-day Human Resources support to employees and managers. Coordinate and conduct in-person New Employee Orientation and assist new employees throughout the onboarding process. Assist employees with benefit enrollment, qualifying life events, coverage changes, and routine benefit questions. Support administration of HMC's medical, dental, vision, life, disability, retirement, and other employee benefit programs. Assist with annual Open Enrollment and benefit communications. Assist with preparation and processing of HMC's biweekly payroll. Review payroll and timekeeping information for accuracy and help resolve discrepancies. Maintain employee information related to new hires, pay changes, department changes, bonuses, deductions, leave, and separations. Respond to routine payroll questions and assist employees with understanding payroll and benefit information. Maintain accurate and confidential employee records and HR documentation. Assist with leave, vacation, sick time, and employment-status records. Prepare routine HR, benefits, payroll, staffing, turnover, and leave reports. Help identify opportunities to improve HR, benefits, and payroll processes. Serve as a welcoming, professional, and confidential resource for HMC employees. What We're Looking For We're looking for someone who is: Highly organized and detail-oriented. Dependable and comfortable taking ownership of assigned responsibilities. Accurate when working with numbers, employee records, benefits, and payroll information. Comfortable learning and working in HR and payroll systems. Proficient with Microsoft Office, particularly Excel, Word, and Outlook. An effective written and verbal communicator. Approachable and committed to providing excellent customer service. Able to maintain strict confidentiality and exercise sound judgment. Comfortable managing multiple priorities and deadlines. A problem-solver who isn't afraid to research an issue and ask questions. Able to work independently while also being part of a collaborative HR team. Qualifications Required High school diploma or equivalent. Ability to work onsite at Hopedale Medical Complex and reasonably commute to the Hopedale campus as scheduled. This position is not eligible for remote or work-from-home employment. Strong computer and Microsoft Office skills. Strong organizational, communication, customer-service, and problem-solving skills. Ability to maintain confidentiality and work accurately with sensitive employee and compensation information. Previous experience in Human Resources, payroll, benefits, administration, accounting, or a related field. Experience with Paycor, Employee Navigator, or a similar HR, payroll, or benefits platform. Experience supporting or processing payroll. Experience with employee benefit administration, enrollment, or Open Enrollment. Preferred Experience working with self-funded health plans. Experience with employee leave or timekeeping administration. Healthcare or other professional office experience. Experience working with insurance brokers. Why Hopedale Medical Complex? At Hopedale Medical Complex, Human Resources supports employees across a diverse healthcare organization. This position offers the opportunity to develop experience across multiple areas of HR while becoming a trusted resource for employees and an important member of a collaborative Human Resources team. Hopedale Medical Complex is an Equal Opportunity Employer. Compensation details: 28-34 Hourly Wage PId3934dc760fc-4098
11/06/2026
Full time
Benefits and Payroll Specialist Benefits & Payroll Specialist - Onsite Hopedale Medical Complex Full-Time Human Resources Are you organized, detail-oriented, and someone who enjoys working directly with people in an onsite, in-person environment while keeping the details behind the scenes running smoothly? Hopedale Medical Complex is seeking an onsite Benefits & Payroll Specialist to join our Human Resources team. This position plays an important role in supporting our employees throughout their employment with HMC and works closely with the HR Manager and HR team in the day-to-day administration of employee benefits, payroll, onboarding, and employee records. This is a great opportunity for someone who enjoys variety, building relationships with employees through in-person interaction, problem-solving, and balancing employee service with detail-oriented administrative work. This position requires regular face-to-face interaction with employees and Human Resources team, including in-person meetings, employee support, New Employee Orientation, and other HR-related activities. The successful candidate should be comfortable working directly with people and being present and engaged as part of the HMC Human Resources team. Schedule, Compensation & Work Arrangement Full-Time Monday-Friday $28.00-$34.00 per hour , based on qualifications and experience Onsite position located at Hopedale Medical Complex in Hopedale, Illinois This position is not remote and does not offer a work-from-home option. Candidates must be able to reasonably commute to the HMC campus and report onsite as scheduled. What You'll Do In this role, you will: Provide onsite, day-to-day Human Resources support to employees and managers. Coordinate and conduct in-person New Employee Orientation and assist new employees throughout the onboarding process. Assist employees with benefit enrollment, qualifying life events, coverage changes, and routine benefit questions. Support administration of HMC's medical, dental, vision, life, disability, retirement, and other employee benefit programs. Assist with annual Open Enrollment and benefit communications. Assist with preparation and processing of HMC's biweekly payroll. Review payroll and timekeeping information for accuracy and help resolve discrepancies. Maintain employee information related to new hires, pay changes, department changes, bonuses, deductions, leave, and separations. Respond to routine payroll questions and assist employees with understanding payroll and benefit information. Maintain accurate and confidential employee records and HR documentation. Assist with leave, vacation, sick time, and employment-status records. Prepare routine HR, benefits, payroll, staffing, turnover, and leave reports. Help identify opportunities to improve HR, benefits, and payroll processes. Serve as a welcoming, professional, and confidential resource for HMC employees. What We're Looking For We're looking for someone who is: Highly organized and detail-oriented. Dependable and comfortable taking ownership of assigned responsibilities. Accurate when working with numbers, employee records, benefits, and payroll information. Comfortable learning and working in HR and payroll systems. Proficient with Microsoft Office, particularly Excel, Word, and Outlook. An effective written and verbal communicator. Approachable and committed to providing excellent customer service. Able to maintain strict confidentiality and exercise sound judgment. Comfortable managing multiple priorities and deadlines. A problem-solver who isn't afraid to research an issue and ask questions. Able to work independently while also being part of a collaborative HR team. Qualifications Required High school diploma or equivalent. Ability to work onsite at Hopedale Medical Complex and reasonably commute to the Hopedale campus as scheduled. This position is not eligible for remote or work-from-home employment. Strong computer and Microsoft Office skills. Strong organizational, communication, customer-service, and problem-solving skills. Ability to maintain confidentiality and work accurately with sensitive employee and compensation information. Previous experience in Human Resources, payroll, benefits, administration, accounting, or a related field. Experience with Paycor, Employee Navigator, or a similar HR, payroll, or benefits platform. Experience supporting or processing payroll. Experience with employee benefit administration, enrollment, or Open Enrollment. Preferred Experience working with self-funded health plans. Experience with employee leave or timekeeping administration. Healthcare or other professional office experience. Experience working with insurance brokers. Why Hopedale Medical Complex? At Hopedale Medical Complex, Human Resources supports employees across a diverse healthcare organization. This position offers the opportunity to develop experience across multiple areas of HR while becoming a trusted resource for employees and an important member of a collaborative Human Resources team. Hopedale Medical Complex is an Equal Opportunity Employer. Compensation details: 28-34 Hourly Wage PId3934dc760fc-4098
Benefits and Payroll Specialist Benefits & Payroll Specialist - Onsite Hopedale Medical Complex Full-Time Human Resources Are you organized, detail-oriented, and someone who enjoys working directly with people in an onsite, in-person environment while keeping the details behind the scenes running smoothly? Hopedale Medical Complex is seeking an onsite Benefits & Payroll Specialist to join our Human Resources team. This position plays an important role in supporting our employees throughout their employment with HMC and works closely with the HR Manager and HR team in the day-to-day administration of employee benefits, payroll, onboarding, and employee records. This is a great opportunity for someone who enjoys variety, building relationships with employees through in-person interaction, problem-solving, and balancing employee service with detail-oriented administrative work. This position requires regular face-to-face interaction with employees and Human Resources team, including in-person meetings, employee support, New Employee Orientation, and other HR-related activities. The successful candidate should be comfortable working directly with people and being present and engaged as part of the HMC Human Resources team. Schedule, Compensation & Work Arrangement Full-Time Monday-Friday $28.00-$34.00 per hour , based on qualifications and experience Onsite position located at Hopedale Medical Complex in Hopedale, Illinois This position is not remote and does not offer a work-from-home option. Candidates must be able to reasonably commute to the HMC campus and report onsite as scheduled. What You'll Do In this role, you will: Provide onsite, day-to-day Human Resources support to employees and managers. Coordinate and conduct in-person New Employee Orientation and assist new employees throughout the onboarding process. Assist employees with benefit enrollment, qualifying life events, coverage changes, and routine benefit questions. Support administration of HMC's medical, dental, vision, life, disability, retirement, and other employee benefit programs. Assist with annual Open Enrollment and benefit communications. Assist with preparation and processing of HMC's biweekly payroll. Review payroll and timekeeping information for accuracy and help resolve discrepancies. Maintain employee information related to new hires, pay changes, department changes, bonuses, deductions, leave, and separations. Respond to routine payroll questions and assist employees with understanding payroll and benefit information. Maintain accurate and confidential employee records and HR documentation. Assist with leave, vacation, sick time, and employment-status records. Prepare routine HR, benefits, payroll, staffing, turnover, and leave reports. Help identify opportunities to improve HR, benefits, and payroll processes. Serve as a welcoming, professional, and confidential resource for HMC employees. What We're Looking For We're looking for someone who is: Highly organized and detail-oriented. Dependable and comfortable taking ownership of assigned responsibilities. Accurate when working with numbers, employee records, benefits, and payroll information. Comfortable learning and working in HR and payroll systems. Proficient with Microsoft Office, particularly Excel, Word, and Outlook. An effective written and verbal communicator. Approachable and committed to providing excellent customer service. Able to maintain strict confidentiality and exercise sound judgment. Comfortable managing multiple priorities and deadlines. A problem-solver who isn't afraid to research an issue and ask questions. Able to work independently while also being part of a collaborative HR team. Qualifications Required High school diploma or equivalent. Ability to work onsite at Hopedale Medical Complex and reasonably commute to the Hopedale campus as scheduled. This position is not eligible for remote or work-from-home employment. Strong computer and Microsoft Office skills. Strong organizational, communication, customer-service, and problem-solving skills. Ability to maintain confidentiality and work accurately with sensitive employee and compensation information. Previous experience in Human Resources, payroll, benefits, administration, accounting, or a related field. Experience with Paycor, Employee Navigator, or a similar HR, payroll, or benefits platform. Experience supporting or processing payroll. Experience with employee benefit administration, enrollment, or Open Enrollment. Preferred Experience working with self-funded health plans. Experience with employee leave or timekeeping administration. Healthcare or other professional office experience. Experience working with insurance brokers. Why Hopedale Medical Complex? At Hopedale Medical Complex, Human Resources supports employees across a diverse healthcare organization. This position offers the opportunity to develop experience across multiple areas of HR while becoming a trusted resource for employees and an important member of a collaborative Human Resources team. Hopedale Medical Complex is an Equal Opportunity Employer. Compensation details: 28-34 Hourly Wage PI24a603f095df-4098
11/05/2026
Full time
Benefits and Payroll Specialist Benefits & Payroll Specialist - Onsite Hopedale Medical Complex Full-Time Human Resources Are you organized, detail-oriented, and someone who enjoys working directly with people in an onsite, in-person environment while keeping the details behind the scenes running smoothly? Hopedale Medical Complex is seeking an onsite Benefits & Payroll Specialist to join our Human Resources team. This position plays an important role in supporting our employees throughout their employment with HMC and works closely with the HR Manager and HR team in the day-to-day administration of employee benefits, payroll, onboarding, and employee records. This is a great opportunity for someone who enjoys variety, building relationships with employees through in-person interaction, problem-solving, and balancing employee service with detail-oriented administrative work. This position requires regular face-to-face interaction with employees and Human Resources team, including in-person meetings, employee support, New Employee Orientation, and other HR-related activities. The successful candidate should be comfortable working directly with people and being present and engaged as part of the HMC Human Resources team. Schedule, Compensation & Work Arrangement Full-Time Monday-Friday $28.00-$34.00 per hour , based on qualifications and experience Onsite position located at Hopedale Medical Complex in Hopedale, Illinois This position is not remote and does not offer a work-from-home option. Candidates must be able to reasonably commute to the HMC campus and report onsite as scheduled. What You'll Do In this role, you will: Provide onsite, day-to-day Human Resources support to employees and managers. Coordinate and conduct in-person New Employee Orientation and assist new employees throughout the onboarding process. Assist employees with benefit enrollment, qualifying life events, coverage changes, and routine benefit questions. Support administration of HMC's medical, dental, vision, life, disability, retirement, and other employee benefit programs. Assist with annual Open Enrollment and benefit communications. Assist with preparation and processing of HMC's biweekly payroll. Review payroll and timekeeping information for accuracy and help resolve discrepancies. Maintain employee information related to new hires, pay changes, department changes, bonuses, deductions, leave, and separations. Respond to routine payroll questions and assist employees with understanding payroll and benefit information. Maintain accurate and confidential employee records and HR documentation. Assist with leave, vacation, sick time, and employment-status records. Prepare routine HR, benefits, payroll, staffing, turnover, and leave reports. Help identify opportunities to improve HR, benefits, and payroll processes. Serve as a welcoming, professional, and confidential resource for HMC employees. What We're Looking For We're looking for someone who is: Highly organized and detail-oriented. Dependable and comfortable taking ownership of assigned responsibilities. Accurate when working with numbers, employee records, benefits, and payroll information. Comfortable learning and working in HR and payroll systems. Proficient with Microsoft Office, particularly Excel, Word, and Outlook. An effective written and verbal communicator. Approachable and committed to providing excellent customer service. Able to maintain strict confidentiality and exercise sound judgment. Comfortable managing multiple priorities and deadlines. A problem-solver who isn't afraid to research an issue and ask questions. Able to work independently while also being part of a collaborative HR team. Qualifications Required High school diploma or equivalent. Ability to work onsite at Hopedale Medical Complex and reasonably commute to the Hopedale campus as scheduled. This position is not eligible for remote or work-from-home employment. Strong computer and Microsoft Office skills. Strong organizational, communication, customer-service, and problem-solving skills. Ability to maintain confidentiality and work accurately with sensitive employee and compensation information. Previous experience in Human Resources, payroll, benefits, administration, accounting, or a related field. Experience with Paycor, Employee Navigator, or a similar HR, payroll, or benefits platform. Experience supporting or processing payroll. Experience with employee benefit administration, enrollment, or Open Enrollment. Preferred Experience working with self-funded health plans. Experience with employee leave or timekeeping administration. Healthcare or other professional office experience. Experience working with insurance brokers. Why Hopedale Medical Complex? At Hopedale Medical Complex, Human Resources supports employees across a diverse healthcare organization. This position offers the opportunity to develop experience across multiple areas of HR while becoming a trusted resource for employees and an important member of a collaborative Human Resources team. Hopedale Medical Complex is an Equal Opportunity Employer. Compensation details: 28-34 Hourly Wage PI24a603f095df-4098