Impact Floors of Texas

Description: Since opening our doors in 1988, I mpact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time. Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry! Impact Property Solutions is currently seeking an experienced Account Manager who will partner with, and ensure the long-term success, of our customers. The Account Manager will be responsible for developing relationships with assigned portfolio customers and connect with key business executives and stakeholders. Account Manager must become fluent in all products the company represents and promote company strategic direction to increase sales and generate revenue and profit. Requirements: Account Manager Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Develop and build sales and obtain orders with existing customers in conjunction with establishing new accounts Prepare sales presentations based on existing and new customers' unique business needs Utilize CRM systems to document sales activities, scheduling, customer calls and reporting Monitor competitive landscape by understanding current multi-family flooring marketplace pricing, products, installations, and deliver information. Recommend new and innovative products, services, and policies by evaluating results and competitive developments Resolve customer complaints and concerns by understanding concerns, developing solutions, and making recommendations. Account Manager Competencies Foundational sales knowledge, account management or other relevant sales experience Demonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organization Experience in delivering client-focused solutions based on customer needs Ability to focus on details while managing multiple projects Excellent listening, negotiation, and presentation skills Excellent verbal and written communication skills Positive attitude, self-motivation, drive, and determination. Requirements Education and Work Experience Requirements High School Diploma or GED equivalent required; Bachelor's degree in marketing, sales, business, or related field preferred Minimum 2-years customer sales experience or related experience Minimum 2 years flooring experience or related experience Experience selling products and services to multifamily property management companies or working for multifamily property management companies preferred Must have reliable transportation, up to date auto insurance and valid driver's license. Benefits Competitive Health Insurance Plans Vision and Dental Plan Company paid life insurance Generous Paid Time Off Program 401(K) / Roth plan with employer match Generous paid Holidays Program Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 25 pounds at times. Compensation details: 0 Yearly Salary PId72f07c2c5-

Description: Since opening our doors in 1988, I mpact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time. Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry! Impact Property Solutions is currently seeking an experienced Account Manager who will partner with, and ensure the long-term success, of our customers. The Account Manager will be responsible for developing relationships with assigned portfolio customers and connect with key business executives and stakeholders. Account Manager must become fluent in all products the company represents and promote company strategic direction to increase sales and generate revenue and profit. Requirements: Account Manager Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Develop and build sales and obtain orders with existing customers in conjunction with establishing new accounts Prepare sales presentations based on existing and new customers' unique business needs Utilize CRM systems to document sales activities, scheduling, customer calls and reporting Monitor competitive landscape by understanding current multi-family flooring marketplace pricing, products, installations, and deliver information. Recommend new and innovative products, services, and policies by evaluating results and competitive developments Resolve customer complaints and concerns by understanding concerns, developing solutions, and making recommendations. Account Manager Competencies Foundational sales knowledge, account management or other relevant sales experience Demonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organization Experience in delivering client-focused solutions based on customer needs Ability to focus on details while managing multiple projects Excellent listening, negotiation, and presentation skills Excellent verbal and written communication skills Positive attitude, self-motivation, drive, and determination. Requirements Education and Work Experience Requirements High School Diploma or GED equivalent required; Bachelor's degree in marketing, sales, business, or related field preferred Minimum 2-years customer sales experience or related experience Minimum 2 years flooring experience or related experience Experience selling products and services to multifamily property management companies or working for multifamily property management companies preferred Must have reliable transportation, up to date auto insurance and valid driver's license. Benefits Competitive Health Insurance Plans Vision and Dental Plan Company paid life insurance Generous Paid Time Off Program 401(K) / Roth plan with employer match Generous paid Holidays Program Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 25 pounds at times. Compensation details: 0 Yearly Salary PIf253e644ea0e-2918

Description: Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time. Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry! Impact Property Solutions is searching for a Warehouse Billing Clerk to act as the company's voice and face as well as lead our amazing team of customer service reps. This role will schedule installations, resolve emergency issues, provide training for new employees, and handle service issues beyond agent capability. The position also requires excellent interpersonal skills, problem solving and conflict - resolution skills. Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Enter flooring and manufactured good selections into computer database within 24-48 hours of receipt. Assist with billing administration. Adjust and close orders for sub-contractors to ensure accurate payroll. Answer phone calls throughout the day and make sure flooring installer's inquiries are being answered in a timely manner. Enter revisions and or changes and delete old selections when applicable. Resolve problems related to correct data entry procedures. Continuously email and call sales department for approvals and notate any add on to order and file order. Competencies Excellent communication skills (written & verbal) Must be detail-oriented and pay close attention to accuracy. Proficiency with MS Office products, including MS Outlook, Excel and Word. Strong strategic thinking skills. Ability to prioritize work and manage time effectively. Proactive problem-solving ability. Excellent verbal and written communication skills. Excellent concentration Requirements: Education and Work Experience Requirements High School Diploma or GED Equivalent Minimum 1 year of administrative or general office experience. Minimum 1 year of clerical experience. Able to work remotely at home equipped with high-speed Internet Service Associates degree Billing administrative experience RFMS Systems Experience is a plus Benefits Competitive Health Insurance Plans Vision and Dental Plan Company paid life insurance. Generous Paid Time Off Program 401(K) / Roth plan with employer match Generous PTO plus paid Holidays Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 25 pounds at times. Compensation details: 18-22 Hourly Wage PIea7ace7fc00b-3475

Description: Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time. Come be a part of our amazing team of professionals, and build a career in a fast-paced, rewarding industry! Impact Property Solutions is currently seeking an experienced Quality Control Technician responsible for inspecting flooring installations to ensure compliance with company standards, identifying defects, reporting results, and following up to confirm timely resolution while maintaining high-quality workmanship. Communicates closely with installers, account representatives, builders, and customers to clarify job specifications, address concerns, manage warranty or post-sale issues, and ensure customer satisfaction through professional interactions. Also supports accurate measurements and take-offs, special project assessments, and warehouse inventory processes to promote efficient, safe, and successful project completion. Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Inspects installations against company standards, reports both acceptable and unacceptable results, and follows up on incidents to confirm resolution in a timely manner. Communicate with installers to ensure clear understanding of job specifications and installation requirements to maintain high quality job standards. Execute specific inspections on flooring construction and installation activities on site; report both acceptable and unacceptable results and follow up on incidents to confirm resolution in a timely manner. Identifies installation defects through inspections and remedies minor defects by repairing immediately to avoid customer impact. Provides feedback to installers regarding installation outcomes vs. company standards. Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction. Respond to builder and/or post-sale customer concerns regarding warranty issues, repairs, and material or quality issues Demonstrates high level of professionalism through communication and interactions with customers and property residents. Efficiently generates accurate measures and take-offs with minimal waste and without errors. Provides measures and take-offs according to company standards and guidelines. Assesses special projects and provides sound guidance to ensure product challenges and installation requirements are addressed upfront for a successful installation. Supports warehouse by efficiently and accurately processing inventory according to policy and procedure while assuring a safe operating environment. Work with account representatives in various departments to ensure that complete and proper information is provided for work assignments Including any other duties as assigned by manager. Competencies Foundational flooring construction, installation, and product knowledge, especially in wood, carpet, vinyl and tile flooring. Demonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organization. Ability to focus on details while managing multiple projects. Excellent listening, negotiation, and presentation skills. Excellent verbal and written communication skills. Positive attitude, self-motivation, drive, and determination. Strong organizational skills. Strong basic math skills. Excellent product knowledge. Familiarity with common material handling equipment, such as pallet jacks, forklifts, and hand trucks. Requirements: Education and Work Experience Requirements High School Diploma or GED Equivalent. Valid Driver's license required. Local travel is required. Minimum 5-years flooring installation or related experience. Experience in multi-family construction preferred.? Forklift Certified preferred. RFMS Systems Experience is a plus. Bilingual English/Spanish a plus. Benefits Competitive Health Insurance Plans. Vision and Dental Plan. Company paid life insurance. Generous Paid Time Off Program. 401(K) / Roth plan with employer match. Generous PTO plus paid Holidays. Physical Requirements May be required to stand and walk for long periods of time. May involve some repetitive motions. Must be able to lift up to 50 pounds. Ability to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. May also engage in frequent bending, stooping, squatting, pushing and pulling of parts and part container. Significant time spent driving to job sites, on properties talking with on site management and accessing occupied and unoccupied units. Do to the open environment of the warehouse and work sites, employee must be able to work in various weather and temperature conditions to include extreme heat, humidity and cold. Compensation details: 23-25 Hourly Wage PIab33a3307a88-5315